pathology west - proposed restructure · newsletter: 255/2013 date: 21 august 2013 distribution:...

Newsletter: 255/2013

Date: 21 August 2013

Distribution: All members Pathology West

Contact: [email protected]

Pathology West - Proposed Restructure

Dear Member, NSW Health Pathology has now written to the HSU formally advising us of its proposal to restructure Pathology West and seeking consultation with the union. The HSU threatened last week to file a dispute in the Industrial Relations Commission as a result of the announcement of the restructure and planned redundancies and of the failure of NSW Health Pathology to consult on its proposals. NSW Health Pathology has now undertaken to consult with us prior to any decision to seek expressions of interest in voluntary redundancy or to declare staff excess. It is expected that the consultation process will commence early September and we have been provided with the following documents:

• Organisational chart • Document detailing the rationale for the proposal • Question and answer document • Position descriptions for:

o Supervising Scientist – Bathurst; o Supervising Scientist- Blue Mountains; o Supervising Scientist-Broken Hill; o Supervising Scientist-Deniliquin; o Supervising Scientist- Moruya; o Supervising Scientist-Tumut; o Laboratory Manager – Goulburn, Bega; and o Laboratory Manager- Nepean, Orange, Dubbo, Wagga Wagga,

Griffith.

Note: We are advised that there is distinction between the PDs for the Laboratory Managers for Category G laboratories (where pathologists are based) and Laboratory Managers for Category B laboratories – Bega & Goulburn – which are not as complex as Category G laboratories. Your organiser will be liaising with your local delegate(s) to organise a site meeting to discuss the proposal and seek members’ feedback. We urge all members to attend. Potential members are also welcome. If you have comments in relation to this proposal or have any questions regarding this restructure please contact us at [email protected] by close of business Tuesday 3 September 2013. Yours sincerely,

Gerard Hayes Secretary, HSU NSW/ACT

Work Health & Safety

Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director

Chief Finance Officer

Marketing & Communications

Quality

Chief Operating Officer

Operations Manager

Human Resources

BegaDubboOrange

ICT & PAS Support

Nepean Griffith

ICPMR

Endocrinology

ICPMR Core

DiagnosticsICPMR

ImmunopathologyICPMR CIDMLS

ICPMR Tissue

Pathology &

Diagnostic

Oncology

Bourke

Kite St Collection

Room

Courier Services

Bathurst

Cowra

Forbes

Lithgow

Blue Mountains

Walgett

Mudgee

Broken Hill

Queanbeyan

Cooma

Goulburn

Collection Room

Pambula

Moruya

Collection Room

Deniliquin

Collection Room

Narrandera

Collection Room

Leeton

Deniliquin

Collection Room

Coonabarabran

Collection Room

Dubbo

Wagga Wagga

Young

Tumut

Cootamundra

Blacktown

ICPMR

SRM

Mt Druitt

Western Sydney

ICPMR Sector

Nepean Blue

Mountains Sector

Collection Room

Bombala

Central West

Sector

Mid

West Sector

Far West

Sector

Collection Room

Portland

Collection Room

Grenfell

Collection Room

Molong

South East

Sector

Collection Room

Junee

Collection Room

Tumut

Collection Room

Temora

South West

Sector

Clinical Director

Lab ManagerClinical Director

Lab Manager

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Clinical Director

Lab ManagerClinicial Director

Lab Manager

Clinical Director

Scientist I/C

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Crookwell

Collection Room

Auburn

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Pathology

West

Support

Services

Discipline

Committees

Finance & Revenue

Unit

Collection Room

Lake Cargelligo

Collection Room

Tumbarumba

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources

BegaDubboOrange

ICT & PAS Support

Nepean Griffith

ICPMR

Endocrinology

ICPMR

Core

Diagnostics

ICPMR

Immunopathol

ogy

ICPMR

CIDMLS

ICPMR

Tissue

Pathology &

Diagnostic

Oncology

Bourke

Kite St Collection

Room

Courier Services

Bathurst

Cowra

Forbes

Lithgow

Blue Mountains

Walgett

Mudgee

Broken Hill

Queanbeyan

Cooma

Goulburn

Collection Room

Pambula

Moruya

Collection Room

Deniliquin

Collection Room

Narrandera

Collection Room

Leeton

Deniliquin

Collection Room

Coonabarabran

Wagga Wagga

Young

Tumut

CootamundraBlacktownICPMR

SRM

Mt Druitt

Western Sydney

ICPMR Sector

Nepean Blue

Mountains Sector

Collection Room

Bombala

Central West

Sector

Mid

West Sector

Far West

Sector

Collection Room

Portland

Collection Room

Grenfell

Collection Room

Molong

South East

Sector

Collection Room

Junee

Collection Room

Tumut

Collection Room

Temora

South West

Sector

Clinical Director


Lab Manager

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Clinical Director

Lab ManagerClinicial

Director

Lab Manager

Clinical

Director

Scientist I/C

Clinical

Director

Lab Manager

Clinical

Director

Lab Manager

Crookwell

Collection RoomAuburn

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Finance & Revenue

Unit

Collection Room

Lake Cargelligo

Collection Room

Tumbarumba

Collections

Haematology

Special

Coags

HbEPG

Flow Lab

Molecular

lab

Collection Rm

NepANC

WMD University

Clinic -CR

WMD Cancer

care- CR

WMD Womens

Health - CR

WMD PCR

Collection Rm

Outpatients West

Block

Collection Rm

Outpatients North

Block

Collection Rm

Cancer Care

Bathurst collection

centre

Collection centre

CBD

Collection Room

Eden

Delegate

Collection Room

Collection Room

Batemans Bay

Collection Room

Narooma

Brewarrina

Collection Rm

Gulgong

Collection Rm

Lightening Ridge

Collection Rm

Blacktown

University Clinic

DIS

CIP

LIN

E C

OM

MIT

TE

ES

PW

Su

pp

ort

Se

rvic

es

Discipline Pathologist

Discipline Scientist

DIS

CIP

LIN

E C

OM

MIT

TE

ES

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources

BegaDubboOrange

Pathology Applications Services

Nepean Griffith

ICPMR

Core

Diagnostics

ICPMR

Immunopathol

ogy

ICPMR

CIDMLS

ICPMR

Tissue

Pathology &

Diagnostic

Oncology

Bourke

Bathurst

Cowra

Forbes

Lithgow

Blue Mountains

Walgett

Mudgee

Broken Hill

Queanbeyan

Cooma

Goulburn

Moruya Deniliquin

Wagga Wagga

Young

Tumut

Cootamundra

Blacktown

Mt Druitt

Western Sydney

ICPMR SectorNepean Blue

Mountains SectorCentral West

Sector

Mid

West Sector

Far West

Sector

South East

Sector

South West

Sector

Clinical Director


Lab Manager

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Clinicial

Director

Lab Manager

Clinical

Director

Scientist I/C

Clinical

Director

Lab Manager

Clinical

Director

Lab Manager

Auburn

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Finance & Revenue

Unit

Haematology

Department

PW

Su

pp

ort

Se

rvic

es



HIGH LEVEL - SECTORS

ICPMR Director

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources


ICPMR

Endocrinology

ICPMR Core

Diagnostics

ICPMR

ImmunopathologyICPMR CIDMLS

ICPMR Tissue

Pathology &

Diagnostic

Oncology

BlacktownICPMR

SRMMt Druitt

Western Sydney

ICPMR Sector

Clinical Director Haematology &

Clinical Director Chemistry

Lab Manager

Clinical Director

Scientist I/C

Clinical Director

Lab Manager

Clinical Director

Lab Manager

Auburn

Finance & Revenue

Unit

CollectionsTransfusion

Diagnostic

Haemostasis

HbEPG

Flow Lab

Molecular lab

WMD University

Clinic -CR

WMD Cancer

care- CR

WMD Womens

Health - CR

WMD PCR - CR

Blacktown

University Clinic

- CR

DIS

CIP

LIN

E C

OM

MIT

TE

ES

PW

Su

pp

ort

Se

rvic

es



Blacktown OPD -

CR

Auburn

OPD - CR

Mortuary Cytology EM Histology

BMT

Morphology

ICPMR SECTOR

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources


Nepean LithgowBlue Mountains

Nepean Blue

Mountains Sector

Portland - CR

Clinical Director

Lab Manager

Finance & Revenue

Unit

Nepean ANC - CR

Outpatients West Block

- CR

Outpatients North

Block

- CR

Cancer Care

- CR

DIS

CIP

LIN

E C

OM

MIT

TE

ES

PW

Su

pp

ort

Se

rvic

es



Microbiology Chemistry SRM CollectionsHaematologyAnatomical

Pathology

NEPEAN BLUE MOUNTAINS SECTOR

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources

Orange


Collection Centre

Kite St

Courier Services

BathurstCowraForbes

Central West

Sector

Grenfell - CR

Molong - CR

Clinical Director

Lab Manager

Finance & Revenue

Unit

Collection Centre

Bathurst

DIS

CIP

LIN

E C

OM

MIT

TE

ES

PW

Su

pp

ort

Se

rvic

es



Chemistry HaematologyAnatomical

PathologyMicrobiology SRM/Collections

CENTRAL WEST SECTOR

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources

Dubbo


Bourke WalgettMudgee Broken Hill

Collection Centre

Coonabarabran

Mid

West Sector

Far West

Sector

Clinical Director

Lab Manager

Finance & Revenue

Unit

Collection Centre

Dubbo CBD

Brewarrina - CR Gulgong - CRLightening Ridge

- CR

DIS

CIP

LIN

E C

OM

MIT

TE

ES

PW

Su

pp

ort

Se

rvic

es



Haematology Chemistry MicrobiologyAnatomical

pathologySRM/Collections

MID & FAR WEST SECTORS

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources

Bega


QueanbeyanCooma

Goulburn

Pambula - CRMoruya

Bombala - CR

South East Sector

Clinical Director

Lab Manager

Crookwell - CR

Clinical Director

Lab Manager

Finance & Revenue

Unit

Collection Centre

Eden

Delegate - CR

Batemans Bay - CR

Collection Centre

Narooma

DIS

CIP

LIN

E C

OM

MIT

TE

ES

PW

Su

pp

ort

Se

rvic

es



SOUTH EAST SECTOR

Transfusion


Haematology

Chemical Pathology

Immunopathology

Microbiology

Tissue Pathology

Network Director



Quality


Operations Manager

Human Resources


Griffith

Collection Centre

Deniliquin

Collection Centre

Narrandera

Collection Centre

Leeton

Deniliquin

Wagga Wagga

YoungTumutCootamundra

Junee - CR

Collection

Centre TumutTemora - CR

South West

Sector

Clinical Director


Lab Manager

Finance & Revenue

Unit

Collection Centre

Lake Cargelligo

Collection

Centre

Tumbarumba

DIS

CIP

LIN

E C

OM

MIT

TE

ES

PW

Su

pp

ort

Se

rvic

es



Haematology Chemistry MicrobiologyAnatomical

PathologySRM/Collections Haematology Chemistry Microbiology

Anatomical

PathologySRM/Collections

Collection

Centre

Cootamundra

SOUTH WEST SECTOR

1 19/08/2013

Pathology West Proposed Restructures

Pathology West Sector /

Laboratory

Specific Unit Local Health District

serviced

Total number of

staff at this site

Number of “affected”

staff at this site

Summary of roles performed by “affected”

staff

Rationale for staff being “affected”

Westmead / Institute of Clinical Pathology and Medical Research (ICPMR)

Western Sydney LHD

437.11

Endocrinology unit 5.63 FTE Hospital scientists (2.63)

Technical officers (2)

Principal Scientific Officer (1)

Automated tests being moved to Core Diagnostic Lab with exception of a small number (8) manual tests.

Proposal to invite EOI across all of endocrinology unit

Endocrinology / Immunopathology

1 FTE Technical aide Technical aide duties (e.g. glass washing) no longer required as disposable products being used by labs; recommendation to delete duties per independent review

Drugs & Toxicology 1 FTE Hospital scientist Position no longer required due to relocation of some tests to core laboratory

Core diagnostics laboratory

12 FTE Service Unit Manager

Hospital Scientist in Charge

Hospital scientists

Senior technical officers

Service Unit Manager position proposed to be deleted from org structure

Lab Manager role proposed to be being re-classified with greater accountability / responsibility. Current SUM can apply for Lab Manager or other roles within Pathology West.

Hospital Scientist I/C relocated to another unit - unable to perform duties.

Excess technical officer positions.

Specimen reception management

1 FTE Manager of specimen reception

Based on recommendation from independent review position not required.

2 19/08/2013


Laboratory

Local Health District serviced

Total number of staff at this

site


staff at this site

Summary of roles performed by affected staff

Rationale for staff being affected

Blue Mountains Nepean sector – Nepean lab

Nepean Blue Mountains LHD

109.42 4.38 FTE Service Unit Manager

Nepean Lab Manager

Hospital scientist

Part time technical officers

Service Unit Manager position proposed to be deleted from org structure.

Lab Manager role proposed to be re-classified with greater accountability / responsibility.

1 FTE Hospital scientist position currently not working in a laboratory role.

Workload does not match # of Part-time technical aides.

Central West Sector – Orange lab

Western NSW LHD 57.10 2 FTE Service Unit Manager

Snr Hospital Scientist



Current SUM can apply for reclassified Lab Manager roles.

Snr Hospital Scientist position excess to need. Could also decide to apply for Lab Manager or other Pathology West roles.

Central West Sector – Bathurst lab

Western NSW LHD 15.51 2 FTE Chief Hospital Scientist

Administration Officer

CHS position proposed to be reclassified. Can accept a lower graded position in Bathurst or apply for other vacancies.

Administration Officer Grade 3 – position no longer required.

South East Sector – Bega lab

Southern NSW LHD 12.42 2 FTE Service Manager

Senior Hospital Scientist



Current SUM and SHS can apply for reclassified Lab Manager role or other vacancies.

South East Sector – Moruya

Southern NSW LHD 12.22 1 FTE Chief Hospital Scientist Position proposed to be reclassified. Can accept lower graded position in Moruya or apply for other vacancies.

South East Sector – Goulburn lab

Southern NSW LHD 12.96 1 FTE Chief Hospital Scientist Proposal that an expanded Laboratory Manager role to be at Goulburn with responsibility for Goulburn, Cooma & Queanbeyan and Crookwell Collecting Rooms. Can apply for expanded role or apply for other vacancies.

South West Sector – Griffith lab

Murrumbidgee LHD 29.07 3 FTE Senior Hospital Scientists Workload does not match current staffing.

3 19/08/2013


Laboratory

Local Health District serviced

Total number of staff at this

site


staff at this site

Summary of roles performed by affected staff

Rationale for staff being affected

South West Sector – Deniliquin

Murrumbidgee LHD 7.29 1 FTE Chief Hospital Scientist CHS position proposed to be reclassified. Can accept lower graded position in Deniliquin or apply for other vacancies.

South West Sector – Wagga Wagga

Murrumbidgee LHD 48.26 3 FTE Service Unit Manager

Snr Hospital Scientist / Lab Manager

Technical Officer



SUM and current lab mgr can apply for new lab manager role or other vacancies.

TO Working as courier. Unable to fulfil duties of T02.

South West Sector – Young

Murrumbidgee LHD 4.69 1 FTE Snr Hospital Scientist I/C Laboratory

Snr Hospital Scientist I/C Laboratory – position proposed to be reclassified. Can accept re-graded position in Young.

South West Sector – Cootamundra

Murrumbidgee LHD 4.83 1 FTE Hospital Scientist Hospital Scientist appointed as reliever. Reliever position to be relocated to Wagga Laboratory (Cat G) which is required to satisfy NATA requirements. Can accept position in Wagga.

South West Sector – Tumut

Murrumbidgee LHD 6.37 1 FTE Chief Hospital Scientist Position proposed to be reclassified. Can accept re-graded position in Tumut, or apply for other vacancies

Mid-West Sector – Dubbo

Western NSW LHD 41.59 4 FTE Snr Hospital Scientist I/C Laboratory

Senior Staff Specialists (4)

Snr Hospital Scientist I/C Laboratory – position proposed to be reclassified. Can accept regraded position in Dubbo or apply for other vacancies.

Laboratory has 4 FTE staff specialist pathologists. Workload is equivalent to 2 FTE.

Support Services – PathNet Application Services

N/A – is a support service within

Pathology West

20 1 FTE Chief Hospital Scientist Proposed that the position is to be deleted in restructure.

Q: Why is Pathology West making organisational changes?

Every organisation – public or private – needs to look at its operations from time to time and

take steps to ensure it’s working as effectively and efficiently as possible.

Over the past few months we have analysed our services, workflows, technology

advancements, and costs.

Several external and internal assessments have also identified a range of things Pathology

West can do differently to improve operations and overall efficiency.

These changes will not diminish the level of service we provide to the local health districts

we work with.

They also will not affect our ability to deliver quality, accurate results which patients and

their clinical teams rely on. That is something we will not compromise.

Q: What types of changes is Pathology West making?

They range from changing the location of where some test occur, to simplifying our

management structure, changing operating hours of some sites, re-aligning some roles,

putting stronger financial processes and controls in place, and adjusting the overall size of

our workforce to reflect the range of new technologies that have come on board.

Q: What’s the rationale for making such changes?

We continue to invest in new instrumentation to boost through-put and turn-around times

across our labs. In some cases, this means we need to adjust our staffing levels. For example

new chemistry, coagulation and haematology instrumentation across all of our labs means

we can deliver quality results more efficiently.

We’re also changing where some tests occur to make sure each test is done in the best

location. By doing so, we can deliver better turn-around, improved reliability, greater

standardisation and can match volume to capacity.

Q. Has Pathology West’s budget been cut? Is that why you’re making these changes?

No. This is about better managing our costs, delivering efficiencies where ever we can, and

ensuring we are sustainable and competitive well into the future.

Internal document only

Q&A: Organisational changes in Pathology West

Q: Will the changes affect people’s jobs?

In some cases, yes. We have reviewed our workforce structure from the executive level to

the lab level and will make some staffing changes.

We’ve identified some positions that are no longer needed given new instrumentation or

changes in where test are physically done. Other positions will be reclassified to provide

more consistency and equity across our sites.

Q: How many positions will be affected?

At this stage we anticipate less than 4% of Pathology West’s workforce will be affected in

some way – either through reclassifications of roles or potential redundancies.

The final outcomes won’t be known until direct consultations with staff are complete.

Affected staff will be encouraged to consider applying for any vacant role for which they

might be appropriately qualified.

The decision to embark on redundancies and role changes has not been an easy one. We

have spent a lot of time analysing our services, workflows, technology advancements, and

costs before coming to this point.

Q: Will more jobs be affected after these initial changes?

We will continue to review our operations after these changes to ensure we are managing

our services, costs and workforce in the best way possible.

We’re also always looking at opportunities to upgrade technologies and instrumentation,

which can impact workflows and overall staffing levels.

It’s important to understand that while some of the changes we’re taking now are directly

related to independent reviews of specific facilities, similar reviews of other sites are still

pending.

So yes, there could be additional changes down the track, but we will wait to see what the

findings from those reviews are before making any decisions about the future.

If further measures are needed, we will let affected staff know directly and consult with

relevant industrial associations.

Q: Will the structural and operational changes affect people’s jobs?

In some cases, yes. We have reviewed our workforce structure from the executive level to

the lab level and will make staffing changes across the organisation.

We’ve identified some positions that are no longer needed given new instrumentation or

changes in where test are physically done. Other positions will be reclassified to provide

more consistency and equity across our sites.

Q: If my position is affected, can I apply for another role rather than take a redundancy?

Pathology West has a number of vacancies and we encourage any affected employee to

consider applying for any vacant role for which you might be appropriately qualified.

In the event that we are not able to re-deploy you to another role, you will be eligible for a

redundancy package in line with NSW Health Policy Directive PD2012_021 Managing Excess

Staff of the NSW Health Service.

Q. What happens if someone is offered a redundancy but doesn’t want to take one?

Where we have identified positions that are no longer required, we will consult with the

affected staff and relevant association as outlined in the NSW Health Policy Directive

PD2012_021 Managing Excess Staff of the NSW Health Service.

Pathology West does have a number of vacancies and we encourage any affected employee

to consider applying for a vacant role for which you might be appropriately qualified. In the

event that we are not able to re-deploy you to another role, you will be eligible for a

redundancy package in line with NSW Health Policy Directive PD2012_021 Managing Excess

Staff of the NSW Health Service.

Q. What if other staff request a voluntary redundancy?

Pathology West is not seeking general expressions of interest for voluntary redundancies

across the organisation.

We are focusing on specific types of positions based on things like the impacts of new

instrumentation and technology, changes in where test are physically done, etc.

If non-affected employees want to seek a voluntary redundancy, Pathology West will

consider requests on a case by case basis, but there is no guarantee VR’s will be available.

Internal document only

Q&A: What do changes in Pathology West mean for me?

Q. What support will be available to staff?

Over the next several weeks senior leaders from Pathology West will be visiting labs and

talking directly with employees likely to be affected by changes to specific positions.

We understand that any change can be difficult, and we’ll work with staff to make the

process as smooth as possible and provide support along the way.

Staff can also access the Employee Assistance Program (EAP) on 1800 81 87 28.

Q: What are the Voluntary Redundancy payments?

Where staff members accept voluntary redundancy, they are entitled to the following payments:

Four weeks’ notice or payment in lieu, plus

For staff members aged 45 years and over with five or more years of completed service, an additional one week’s notice or payment in lieu, plus

A severance payment at the rate of three weeks per year of continuous service with a maximum of 39 weeks, with pro-rata payments for incomplete years of service to be on a quarterly basis

The benefit allowable as a contributor to a retirement fund, plus

Pro rata annual leave loading for leave accumulated at the date of termination, plus

The following incentive payments based on years of service:

Length of service Additional payment

Less than one year Two weeks’ pay

One year and less than two years Four weeks’ pay

Two years and less than three years Six weeks’ pay

Three or more years Eight weeks’ pay

For more details, please refer to the NSW Health Policy Directive PD2012_021 Managing Excess Staff of the NSW Health Service.

Q. Where can I get more information?

Directly affected staff will be contacted by senior leaders from Pathology West to discuss

their specific circumstances.

Staff members should speak to their line manager if they have any questions or concerns

about the changes and if they will be affected.

Staff may also contact the Pathology West Operations Manager or Chief Operating Officer.

Pathology West – Bathurst Supervising Scientist - 1 -

Position Description

Supervising Scientist – Bathurst Laboratory

Designation: Supervising Scientist Hours of Work: 38 Hrs/Week Classification: 07HSCA01-03 Senior Hospital Scientist in Charge Award: Hospital Scientist (State) Award Location: Bathurst Laboratory Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES The Supervising Scientist is responsible to the Laboratory Manager, Central West Sector, Pathology West for the line management of the team in Bathurst Laboratory, including Human Resources, WH&S, QC/QA, and financial performance. The person is responsible for implementation of Pathology West policies & procedures at this site. This role encompasses the co-ordination of daily activities, supervision of laboratory staff, administrative management and staff rostering at the site. The role involves 80% laboratory work and 20% administrative duties but does not include participating in the rotating 7 day roster. ORGANISATIONAL CONTEXT Pathology West The Pathology West (PW) is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West consists of 27 laboratories that are grouped into geographically based sectors.


1. Western Sydney Sector - Institute of Clinical Pathology and Medical Research (ICPMR)– operating at the Westmead Hospital Campus, which includes Auburn, Blacktown, and Mt Druitt.

2. Nepean Blue Mountains Sector– operating at Blue Mountains, Lithgow, and Nepean Hospitals. 3. Central West Sector– operating at Bathurst, Cowra, Forbes, and Orange Hospitals. 4. Mid West Sector – operating at Dubbo, Mudgee, Bourke and Walgett Hospitals. 5. Far West Sector– operating at Broken Hill, 6. South East Sector– operating at Bega, Cooma, Goulburn, Moruya, and Queanbeyan Hospitals. 7. South West Laboratories –operating at Cootamundra, Deniliquin, Tumut, Young and Wagga Wagga

Hospitals. Pathology West is committed to fostering excellence in clinical healthcare, public health services, teaching, training and medical research. As well as training Pathologists, Hospital Scientists and Technical Officers, Pathology West is a principal diagnostic and reference facility for a range of specialised laboratory tests. Pathology West provides teaching in pathology and related disciplines through various universities, TAFE, World Health Organisation Training Programs, Westmead and other Hospitals. It is engaged in collaborative research, bridging the ‘bedside to bench to bedside’ philosophy, with the Westmead Millennium Institute, the Sydney Emerging Infections and Biosecurity Institute, NSW Ministry of Health, and a large range of national and international research funding agencies. All laboratories within Pathology West are accredited to the highest international standards by the National Association of Testing Authorities (NATA) and the Royal College of Pathologists of Australasia (RCPA). REPORTING RELATIONSHIPS This position reports to the Laboratory Manager, Pathology West – Central West Sector. MAJOR ACCOUNTABILITIES 1. HUMAN RESOURCES Human Resource Management

Coordination of rosters and leave of laboratory and support staff to ensure that the agreed minimum staffing levels and appropriate staffing expertise is maintained

Daily supervision and management of direct reports (including performance review, HR issues resolution, WH&S)

Authorise roster changes where the overall level of staffing in the laboratory does not change and changes are made between equally experienced staff and authorising shift cover where unexpected shortfalls in staffing levels occur out of hours.

Provide leadership and motivation for all staff to excel in their duties

Assist with staff selection and recruitment of scientific/technical staff (as relevant)

Monitoring and evaluate team members using the Pathology Organisation Performance Management system.

Line Supervision responsibility for all scientific/technical/clerical staff in the Site and HR issues resolution

Maintain timesheets and associated work attendance records,

Implementing WH& S policies and scheduled tasks

Assist Laboratory Manager to implement effective staff leave plan


Training

To encourage staff to grow and develop both professionally and personally.

Assist with implementation of skills based targeted training programs including - discipline specific internal and external training modules - for inclusion in the overall Discipline trainingprogram.

Assist with implementation of other training as required

To encourage, promote and participate in teaching and continuing education

To evaluate effectiveness of training procedures through appraisal of staff once training has been provided

Ensure that staff training and competence records are maintained in accordance with organisational policy

Personal and Professional Development

Establish and communicate personal goals in professional development

Maintain and update scientific/ technical knowledge and skills

Develop skills relevant to the enhancement of professional growth

2. OPERATIONS SUPERVISION Daily Operations Supervision

Organisation and supervision of personnel within the Laboratory including work allocation and general supervision, in order to ensure that the section is operating efficiently and that all required activities are performed.

Ensure that all equipment used by the team is appropriately maintained and operating optimally.

To inform the direct supervisor immediately of any issues that are of sufficient importance to require immediate executive action.

Assist in the formation and implementation of new policies, procedures and workflow for the section/site.

Supervise and assist with registration and testing procedures associated with processing of specimens and ensuring accuracy of test results and their rapid dispatch from the laboratory.

Responsible for first line troubleshooting any aspect of service delivery in relation to the operation of the section or discipline.

Methods, Policies and Procedures

To assist with the implementation of the new test methodologies, policies and procedures.

Assist in review committees to prepare/ update other manuals related to the Discipline as required Equipment and Consumables

Contribute to the selection and implementation of equipment to ensure that the discipline across the Pathology Organisation is equipped with suitable instrumentation and services

To ensure that maintenance procedures are implemented for all equipment within specific discipline and documentation records maintained on a daily basis

To become technically proficient with all aspects of the operation and maintenance of all major discipline specific equipment used across all sites and provide first line support

Purchasing

Assist with the co-ordination of Purchasing as required, to ensure that there are adequate and appropriate supplies for the section

Manage the initiation of re-orders, receipt and inventory of consumables for the Site and undertake all necessary paperwork associated with the receipt of goods and services.


Participation in tender process as required. 3. QUALITY Quality Management

To ensure that the Site operates in accordance with organisational, AHS and NSW Health policies and procedures

To ensure that the Site operates in accordance with Statutory and clinical standards including QC, NATA ISO Quality Accreditation standards, Australian Standards and action is initiated where required.

Ensures that laboratory operates in accordance with the Pathology Organisation Quality System Ensure the implementation of the quality system at the Site level, including audits

Quality Control

To manage the day to day performance of QC. Quality Improvement Activities

Assist with the development and implementation of policies and workflows to streamline business processes

Resolve discipline specific issues and problems in consultation with the relevant staff Implement quality improvement initiatives To notify the direct line supervisor of any quality issues that may affect the clinical relevance of any

results.

To advise the direct line supervisor of changes and trends in workload, so that optimal numbers of staff can be allocated to across all sites.

To perform all specific scheduled quality tasks as documented in the Quality system manual.

Key Performance Indicators

Preparation of KPI reports as required 4. COMMUNICATION AND CUSTOMER INTERFACE

Participate with customers to enhance effective relationships and communication to ensure goals and priorities are met

To ensure that customers are provided with appropriate diagnostic and consultative services.

To recognise when consultation requires medical interpretation and to pass such requests on to the appropriate clinician.

Liaise internally with staff to ensure that all activities within Section run smoothly and effectively

Attend meetings as defined

Responsible to convene and manage sectional staff meetings

5. STRATEGIC PLANNING

Contribute to plan, rationalise, coordinate and optimise functions for the efficient and effective provision of services

Participate in and review as required, departmental Information System Planning.

Contribute to the promotion of the Pathology Organisation as a Centre of Excellence

Provide leadership, motivation and direction for the development of organisational change to ensure the fulfilment of goals and strategies of the Pathology Organisation


6. FINANCIAL MANAGEMENT

Coordination and management of expenditure within budgetary allocation.

Contribute to the development of delivery strategies to ensure that the operational unit meets or exceeds its Revenue Budget targets

7. LABORATORY BENCH WORK

This officer is expected to participate in the daily testing procedures at the bench as per duties statement of Hospital Scientist.

INTERPERSONAL RELATIONSHIPS The position has close relationships with the following:

Laboratory Manager Central West Sector

Workplace Health and Safety Officer

Discipline Scientists

Senior Hospital Scientists

Clinical Directors

Pathology West Director

PW Chief Operating Officer

PW Operations Manager

Pathology West ICT Manager

PW Quality Manager

Site Quality Officers

Communications and Marketing Manager

HR Manager

Chief Financial Officer POSITION DIMENSIONS Delegations Budget Direct Reporting Staff STATEMENT OF DUTIES SELECTION CRITERIA

1. Degree in Science or Applied Science in subjects relevant to Pathology. 2. >4 years post graduate experience in a general Category B or G laboratory.


3. Current experience in Chemistry, Haematology and Transfusion. 4. Current experience as a Supervising Scientist in a laboratory. 5. Demonstrated ability to work unsupervised and implement change management programs. 6. Excellent analytical and troubleshooting skills. 7. Demonstrated commitment to the principles of quality management and continuous improvement and

a contemporary knowledge of NATA Medical Testing requirements and ISO quality certification and other industry Standards.

8. Knowledge of and commitment to workplace health and safety, equal opportunity and anti-discrimination in accordance with regulatory Acts.

EEO RESPONSIBILITIES: The Employee: Must adhere to the EEO policies and procedures of NSW Health Pathology and Pathology West. The Supervisor: Must ensure that the principles and practices of EEO apply to all staff within the position’s responsibilities. The Manager: Is responsible for the implementation and maintenance of the EEO policies and procedures in the day-to-day management. WORK, HEALTH& SAFETY RESPONSIBILITIES Department Managers/Supervisors

Demonstrate Duty of Care by ensuring the health, safety and welfare of all people in the workplace.

Demonstrate commitment to WH&S through personal involvement.

Take care of others in the workplace and cooperate with employer.

Supervise employees to ensure adherence of safety policies and procedures.

Participate in WH&S education, instruction and training.

Implement and review WH&S policies and procedures to ensure workplace health and safety standards are provided and maintained.

Will consult with employees, via agreed mechanisms, to enable employees to contribute to the making of decisions affecting health, welfare and safety at work.

Monitor employee health and safety and the conditions of the workplace.

Regular WH&S agenda item included in employee meetings.

Assist WH&S Committee members in their performance of their duties.

Lead in the WH&S Risk Management process, e.g.identification, assessment and control of hazards and associated risks in the workplace.

In consultation with employees will actively identify, assess and control (including monitoring the effectiveness of control measures) any foreseeable workplace hazards that have the potential to harm NSW Pathology - PW employees or others in the workplace.

All Employees



Do not put yourself or others at risk and cooperate with the employer.

Follow the employer’s reasonable instructions concerning health and safety in the workplace.

Participate in WH&S education and training.

Report any workplace hazards.

Assist in the WH&S Risk Management process, by being actively involved in the identification, assessment and control of hazards and associated risks in the workplace.

Assist managers in establishing and monitoring WH&S Consultation in the workplace. RECORDKEEPING RESPONSIBILITIES The State Records Act requires public officials to ‘make and keep full and accurate record of their official activities’. This applies equally to the paper and electronic record-keeping environment. Record keeping is the responsibility of all staff members. Staff should ensure that records are created, captured into authorised recordkeeping systems, maintained, protected from unauthorised use, retained and disposed of in line with NSW Pathology - PW policy on corporate records management. MOH SMOKE FREE POLICY Western Sydney LHD is a smoke free environment. CODE OF CONDUCT AND ETHICS Comply with NSW Health Services Code of Conduct. PRIVACY RESPONSIBILITIES The Privacy and Personal Information Protection Act 1998 (PPIPA) and the Health Records and Information Privacy Act 2002 (HRIPA)requires all staff/contractors and other health service providers who, in the course of their work, have access to personal information (PPIPA) or personal health information (HRIPA), to comply with the requirements of these Acts and the NSW Health Privacy Manual (PD2005_362). It is the responsibility of all staff to ensure privacy of personal information by following WSLHD privacy and security procedures in relation to any personal information accessed during the course of their duties. RISK MANAGEMENT OBLIGATIONS Definition of a Risk: “The chance of something happening that will have an impact on objectives” These are your general risk management obligations as an employee of NSW Health Pathology and Pathology West. Risk Assessment Process for Managers:


Identify, analyse, evaluate and document all risks (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) relevant to your functional area.Implement treatment strategies (controls) where necessary and action plans for all areas of concern. Risk Assessment Process for Employees: Report any risks identified (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) and request a formal risk assessment to ensure the protection of the Area Health Service, its staff, its patients and its resources. ADDITIONAL FACTORS The ability to relocate to other sites withinPathology West may at times be required. DECLARATION As the incumbent of this position, I have noted this Job Description and agree with the contents therein. I understand that other duties may be directed from time to time. I also agree to strictly observe the LHD’s policy on confidentiality of patient information or such sensitive information that I may come across in the course of my employment.

Incumbent’s signature: ………………………………………………………………………………

Manager’s signature: ………………………………………………………………………………

Print name: ………………………………………………………………………………

Print name: ………………………………………………………………………………

Date: _____ / _____ / _____

Date: _____ / _____ / _____

Pathology West – Blue Mtns Supervising Scientist - 1 -


Supervising Scientist – Blue Mountains Laboratory

Designation: Supervising Scientist Hours of Work: 38 Hrs/Week Classification: 07HSCA01-03 Senior Hospital Scientist in Charge Award: Hospital Scientist (State) Award Location: Blue Mountains Laboratory Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES The Supervising Scientist is responsible to the Laboratory Manager Nepean Blue Mountains Sector for the line management of the team in Blue Mountains Laboratory, including Human Resources, WH&S, QC/QA, and financial performance. The person is responsible for implementation of Pathology West policies & procedures at this site. This role encompasses the co-ordination of daily activities, supervision of laboratory staff, administrative management and staff rostering at the site. The role involves 80% laboratory work and 20% administrative duties but does not include participating in the rotating 7 day roster. ORGANISATIONAL CONTEXT Pathology West The Pathology West (PW) is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West consists of 27 laboratories that are grouped into geographically based sectors.




Hospitals. Pathology West is committed to fostering excellence in clinical healthcare, public health services, teaching, training and medical research. As well as training Pathologists, Hospital Scientists and Technical Officers, Pathology West is a principal diagnostic and reference facility for a range of specialised laboratory tests. Pathology West provides teaching in pathology and related disciplines through various universities, TAFE, World Health Organisation Training Programs, Westmead and other Hospitals. It is engaged in collaborative research, bridging the ‘bedside to bench to bedside’ philosophy, with the Westmead Millennium Institute, the Sydney Emerging Infections and Biosecurity Institute, NSW Ministry of Health, and a large range of national and international research funding agencies. All laboratories within Pathology West are accredited to the highest international standards by the National Association of Testing Authorities (NATA) and the Royal College of Pathologists of Australasia (RCPA). REPORTING RELATIONSHIPS This position reports to the Laboratory Manager, Pathology West –Nepean Blue Mountains Sector MAJOR ACCOUNTABILITIES 1. HUMAN RESOURCES HumanResourceManagement












Training


















Methods, Policiesand Procedures






Purchasing







Ensures that laboratory operates in accordance with the Pathology Organisation Quality System

Ensure the implementation of the quality system at the Site level, including audits Quality Control



Resolve discipline specific issues and problems in consultation with the relevant staff

Implement quality improvement initiatives To notify the direct line supervisor of any quality issues that may affect the clinical relevance of any

results.























Laboratory Manager Nepean Blue Mountains Sector




Clinical Directors





PW Quality Manager



HR Manager

Chief Financial Officer POSITION DIMENSIONS Delegations Budget Direct Reporting Staff


STATEMENT OF DUTIES SELECTION CRITERIA

1. Degree in Science or Applied Science in subjects relevant to Pathology. 2. >4 years post graduate experience in a general Category B or G laboratory. 3. Current experience in Chemistry, Haematology and Transfusion. 4. Current experience as a Supervising Scientist in a laboratory. 5. Demonstrated ability to work unsupervised and implement change management programs. 6. Excellent analytical and troubleshooting skills. 7. Demonstrated commitment to the principles of quality management and continuous improvement and

















All Employees







Assist managers in establishing and monitoring WH&S Consultation in the workplace. RECORDKEEPING RESPONSIBILITIES The State Records Act requires public officials to ‘make and keep full and accurate record of their official activities’. This applies equally to the paper and electronic record-keeping environment. Record keeping is the responsibility of all staff members. Staff should ensure that records are created, captured into authorised recordkeeping systems, maintained, protected from unauthorised use, retained and disposed of in line with NSW Pathology - PW policy on corporate records management. MOH SMOKE FREE POLICY Western Sydney LHD is a smoke free environment. CODE OF CONDUCT AND ETHICS Comply with NSW Health Services Code of Conduct. PRIVACY RESPONSIBILITIES The Privacy and Personal Information Protection Act 1998 (PPIPA) and the Health Records and Information Privacy Act 2002 (HRIPA)requires all staff/contractors and other health service providers who, in the course of their work, have access to personal information (PPIPA) or personal health information (HRIPA), to comply with the requirements of these Acts and the NSW Health Privacy Manual (PD2005_362). It is the responsibility of all staff to ensure privacy of personal information by following WSLHD privacy and security procedures in relation to any personal information accessed during the course of their duties.


RISK MANAGEMENT OBLIGATIONS Definition of a Risk: “The chance of something happening that will have an impact on objectives” These are your general risk management obligations as an employee of NSW Health Pathology and Pathology West. Risk Assessment Process for Managers: Identify, analyse, evaluate and document all risks (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) relevant to your functional area.Implement treatment strategies (controls) where necessary and action plans for all areas of concern. Risk Assessment Process for Employees: Report any risks identified (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) and request a formal risk assessment to ensure the protection of the Area Health Service, its staff, its patients and its resources. ADDITIONAL FACTORS The ability to relocate to other sites withinPathology West may at times be required. DECLARATION As the incumbent of this position, I have noted this Job Description and agree with the contents therein. I understand that other duties may be directed from time to time. I also agree to strictly observe the LHD’s policy on confidentiality of patient information or such sensitive information that I may come across in the course of my employment.



Print name: ………………………………………………………………………………

Print name: ………………………………………………………………………………

Date: _____ / _____ / _____

Date: _____ / _____ / _____

Pathology West – Broken Hill Supervising Scientist - 1 -


Supervising Scientist –Broken Hill Laboratory

Designation: Supervising Scientist Hours of Work: 38 Hrs/Week Classification: 07HSCA01-03 Senior Hospital Scientist in Charge Award: Hospital Scientist (State) Award Location: Broken Hill Laboratory Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES The Supervising Scientist is responsible to the Laboratory Manager Mid West Sector for the line management of the team in Broken Hill Laboratory, including Human Resources, WH&S, QC/QA, and financial performance. The person is responsible for implementation of Pathology West policies & procedures at this site. This role encompasses the co-ordination of daily activities, supervision of laboratory staff, administrative management and staff rostering at the site. The role involves 80% laboratory work and 20% administrative duties and includes participating in the rotating 7 day roster. ORGANISATIONAL CONTEXT Pathology West The Pathology West (PW) is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West consists of 27 laboratories that are grouped into geographically based sectors.




Hospitals. Pathology West is committed to fostering excellence in clinical healthcare, public health services, teaching, training and medical research. As well as training Pathologists, Hospital Scientists and Technical Officers, Pathology West is a principal diagnostic and reference facility for a range of specialised laboratory tests. Pathology West provides teaching in pathology and related disciplines through various universities, TAFE, World Health Organisation Training Programs, Westmead and other Hospitals. It is engaged in collaborative research, bridging the ‘bedside to bench to bedside’ philosophy, with the Westmead Millennium Institute, the Sydney Emerging Infections and Biosecurity Institute, NSW Ministry of Health, and a large range of national and international research funding agencies. All laboratories within Pathology West are accredited to the highest international standards by the National Association of Testing Authorities (NATA) and the Royal College of Pathologists of Australasia (RCPA). REPORTING RELATIONSHIPS This position reports to the Laboratory Manager, Pathology West –Mid West Sector. MAJOR ACCOUNTABILITIES 1. HUMAN RESOURCES HumanResourceManagement












Training
























Purchasing













results.























Laboratory Manager Mid West Sector




Clinical Directors





PW Quality Manager



HR Manager





All Employees












Print name: ………………………………………………………………………………

Print name: ………………………………………………………………………………

Date: _____ / _____ / _____

Date: _____ / _____ / _____

Pathology West – Deniliquin Supervising Scientist - 1 -


Supervising Scientist –Deniliquin Laboratory

Designation: Supervising Scientist Hours of Work: 38 Hrs/Week Classification: 07HSCA01-03 Senior Hospital Scientist in Charge Award: Hospital Scientist (State) Award Location: Deniliquin Laboratory Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES The Supervising Scientist is responsible to the Laboratory Manager, South West Sector - Griffith for the line management of the team in Deniliquin Laboratory, including Human Resources, WH&S, QC/QA, and financial performance. The person is responsible for implementation of Pathology West policies & procedures at this site. This role encompasses the co-ordination of daily activities, supervision of laboratory staff, administrative management and staff rostering at the site. The role involves 80% laboratory work and 20% administrative duties but does not include participating in the rotating 7 day roster. ORGANISATIONAL CONTEXT Pathology West The Pathology West (PW) is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West consists of 27 laboratories that are grouped into geographically based sectors.




Hospitals. Pathology West is committed to fostering excellence in clinical healthcare, public health services, teaching, training and medical research. As well as training Pathologists, Hospital Scientists and Technical Officers, Pathology West is a principal diagnostic and reference facility for a range of specialised laboratory tests. Pathology West provides teaching in pathology and related disciplines through various universities, TAFE, World Health Organisation Training Programs, Westmead and other Hospitals. It is engaged in collaborative research, bridging the ‘bedside to bench to bedside’ philosophy, with the Westmead Millennium Institute, the Sydney Emerging Infections and Biosecurity Institute, NSW Ministry of Health, and a large range of national and international research funding agencies. All laboratories within Pathology West are accredited to the highest international standards by the National Association of Testing Authorities (NATA) and the Royal College of Pathologists of Australasia (RCPA). REPORTING RELATIONSHIPS This position reports to the Laboratory Manager, Pathology West – South West Sector Griffith. MAJOR ACCOUNTABILITIES 1. HUMAN RESOURCES HumanResourceManagement












Training
























Purchasing













results.























Laboratory Manager South West Sector - Griffith




Clinical Directors





PW Quality Manager



HR Manager





All Employees












Print name: ………………………………………………………………………………

Print name: ………………………………………………………………………………

Date: _____ / _____ / _____

Date: _____ / _____ / _____

Pathology West – Moruya Supervising Scientist - 1 -


Supervising Scientist –Moruya Laboratory

Designation: Supervising Scientist Hours of Work: 38 Hrs/Week Classification: 07HSCA01-03 Senior Hospital Scientist in Charge Award: Hospital Scientist (State) Award Location: Moruya Laboratory Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES The Supervising Scientist is responsible to the Laboratory Manager South East Sector - Bega for the line management of the team in Moruya Laboratory, including Human Resources, WH&S, QC/QA, and financial performance. The person is responsible for implementation of Pathology West policies & procedures at this site. This role encompasses the co-ordination of daily activities, supervision of laboratory staff, administrative management and staff rostering at the site. The role involves 80% laboratory work and 20% administrative duties and includes participating in the rotating 7 day roster. ORGANISATIONAL CONTEXT Pathology West The Pathology West (PW) is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West consists of 27 laboratories that are grouped into geographically based sectors.




Hospitals. Pathology West is committed to fostering excellence in clinical healthcare, public health services, teaching, training and medical research. As well as training Pathologists, Hospital Scientists and Technical Officers, Pathology West is a principal diagnostic and reference facility for a range of specialised laboratory tests. Pathology West provides teaching in pathology and related disciplines through various universities, TAFE, World Health Organisation Training Programs, Westmead and other Hospitals. It is engaged in collaborative research, bridging the ‘bedside to bench to bedside’ philosophy, with the Westmead Millennium Institute, the Sydney Emerging Infections and Biosecurity Institute, NSW Ministry of Health, and a large range of national and international research funding agencies. All laboratories within Pathology West are accredited to the highest international standards by the National Association of Testing Authorities (NATA) and the Royal College of Pathologists of Australasia (RCPA). REPORTING RELATIONSHIPS This position reports to the Laboratory Manager, Pathology West –South East Sector - Bega. MAJOR ACCOUNTABILITIES 1. HUMAN RESOURCES HumanResourceManagement












Training
























Purchasing








Quality Control




results.























Laboratory Manager South East Sector - Bega




Clinical Directors





PW Quality Manager



HR Manager




















All Employees



Identify, analyse, evaluate and document all risks (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) relevant to your functional area.Implement treatment strategies (controls) where necessary and action plans for all areas of concern. Risk Assessment Process for Employees: Report any risks identified (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) and request a formal risk assessment to ensure the protection of the Area Health Service, its staff, its patients and its resources. ADDITIONAL FACTORS The ability to relocate to other sites withinPathology West may at times be required. DECLARATION As the incumbent of this position, I have noted this Job Description and agree with the contents therein. I understand that other duties may be directed from time to time. I also agree to strictly observe the LHD’s policy on confidentiality of patient information or such sensitive information that I may come across in the course of my employment.



Print name: ………………………………………………………………………………

Print name: ………………………………………………………………………………

Date: _____ / _____ / _____

Date: _____ / _____ / _____

Pathology West – Tumut Supervising Scientist - 1 -


Supervising Scientist –Tumut Laboratory

Designation: Supervising Scientist Hours of Work: 38 Hrs/Week Classification: 07HSCA01-03 Senior Hospital Scientist in Charge Award: Hospital Scientist (State) Award Location: Tumut Laboratory Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES The Supervising Scientist is responsible to the Laboratory Manager, South West Sector Wagga Wagga for the line management of the team in Tumut Laboratory, including Human Resources, WH&S, QC/QA, and financial performance. The person is responsible for implementation of Pathology West policies & procedures at this site. This role encompasses the co-ordination of daily activities, supervision of laboratory staff, administrative management and staff rostering at the site. The role involves 80% laboratory work and 20% administrative duties but does not include participating in the rotating 7 day roster. ORGANISATIONAL CONTEXT Pathology West The Pathology West (PW) is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West consists of 27 laboratories that are grouped into geographically based sectors.




Hospitals. Pathology West is committed to fostering excellence in clinical healthcare, public health services, teaching, training and medical research. As well as training Pathologists, Hospital Scientists and Technical Officers, Pathology West is a principal diagnostic and reference facility for a range of specialised laboratory tests. Pathology West provides teaching in pathology and related disciplines through various universities, TAFE, World Health Organisation Training Programs, Westmead and other Hospitals. It is engaged in collaborative research, bridging the ‘bedside to bench to bedside’ philosophy, with the Westmead Millennium Institute, the Sydney Emerging Infections and Biosecurity Institute, NSW Ministry of Health, and a large range of national and international research funding agencies. All laboratories within Pathology West are accredited to the highest international standards by the National Association of Testing Authorities (NATA) and the Royal College of Pathologists of Australasia (RCPA). REPORTING RELATIONSHIPS This position reports to the Laboratory Manager, Pathology West –South West Sector Wagga Wagga MAJOR ACCOUNTABILITIES 1. HUMAN RESOURCES Human Resource Management












Training
























Purchasing








Quality Control




results.























Pathology West –Laboratory Manager South West Sector Wagga Wagga




Clinical Directors





PW Quality Manager



HR Manager




















All Employees



Identify, analyse, evaluate and document all risks (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) relevant to your functional area.Implement treatment strategies (controls) where necessary and action plans for all areas of concern. Risk Assessment Process for Employees: Report any risks identified (e.g.: WH&S, Corporate, Clinical, Financial, Service Delivery) and request a formal risk assessment to ensure the protection of the Area Health Service, its staff, its patients and its resources. ADDITIONAL FACTORS The ability to relocate to other sites within Pathology West may at times be required. DECLARATION As the incumbent of this position, I have noted this Job Description and agree with the contents therein. I understand that other duties may be directed from time to time. I also agree to strictly observe the LHD’s policy on confidentiality of patient information or such sensitive information that I may come across in the course of my employment.



Print name: ………………………………………………………………………………

Print name: ………………………………………………………………………………

Date: _____ / _____ / _____

Date: _____ / _____ / _____

Pathology West – Laboratory Manager PD June 2013 Cat B - 1 -


Pathology West Laboratory Manager –Category B Laboratory

Designation: Hospital Scientist in charge of section Classification: 05HSCA03 Award: Hospital Scientist (State) Award Location: Goulburn, Bega Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES

The Laboratory Manager is responsible for the line management of scientific, technical and support staff and all testing and testing related activities and logistics for the Pathology West Sub Sector. Primary activities include, but are not limited to, oversight of the quality, cost and operational integrity of the sub sector; regulatory compliance and accreditation of laboratory services in the sub sector; effective laboratory support for human resource management; and business management and making optimal use of resources. The position includes having a strong focus on financial responsibilities for the sub sector including budget performance for the Sector. The Laboratory Manager provides leadership to encourage practices and objectives that will provide an employee-oriented, high performance culture that emphasises empowerment, quality, productivity and standards and the recruitment and ongoing development of an effective workforce. The incumbent will be required to liaise with Supervising Pathologists and Pathology West discipline scientists, and be involved in the implementation of discipline specific requirements for the Pathology West sector or sub sector under their responsibility. The position is a day worker, Monday to Friday.


ORGANISATIONAL CONTEXT

Pathology West (PW) The Pathology West is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West is grouped into geographically based service sectors. 1. Institute of Clinical Pathology and Medical Research (ICPMR) and Western Sydney Sector

operating at the Westmead Hospital Campus, which includes Auburn, Blacktown, and Mt Druitt/ 2. Central West Sector operating at Bathurst, Cowra, Forbes and Orange Hospitals 3. Mid West Sector operating at Dubbo, Mudgee, Bourke, Walgett Hospitals 4. Far West Sector operating at Broken Hill Hospital. 5. Nepean Blue Mountains Sector operating at Blue Mountains, Lithgow, and Nepean Hospitals. 6. South East Sector operating at Bega, Cooma, Goulburn, Moruya, Queanbeyan and Young

Hospitals. 7. South West Sector operating at, Cootamundra, Deniliquin, Dubbo, Tumut, Young and Wagga

Wagga Hospitals.

REPORTING RELATIONSHIPS

This position reports directly to the Operations Manager, Pathology West.

BRIEF SUMMARY OF DUTIES

Responsible for the administration of the Pathology West sub sector including budget planning and monitoring; staff recruitment, selection and training; organisation of rosters and staff rotations; methods development and review.

Responsible for the implementation and management of laboratory accreditation and quality assurance programs in accordance with NATA/RCPA Medical Testing and National Pathology Accreditation Advisory Guidelines.

Responsible for the implementation of ISO 15189: 2009 quality standards throughout the sub sector. To assist the Pathology West Quality Manager to ensure that the laboratories within the sub sector and the Pathology West quality system always comply with current quality standards: ISO 15189 & 17025.

Responsible for the management of allocated goods and services budget, ensuring that all procurement processes comply with NSW Government ethical and purchasing guidelines.

Responsible for the management of laboratory equipment such as maintenance of an equipment inventory database and ensuring that equipment is properly maintained and replaced in a cost effective manner.

To work closely with the Pathology West Safety Manager and Pathology West and/or LHD WH & Safety Committee to ensure the overall safety of staff and visitors within the facilities and to ensure that infectious material transferred from the facilities do not pose a public health risk to the community.

Represent the Sector on relevant Pathology West or hospital committees.


MAJOR ACCOUNTABILITIES

Operations Management

Organisation and supervision of the sub sector including general supervision, resource allocation and general supervision to ensure that the Category B laboratories are operating efficiently and that all required laboratory activities are performed.

To inform the Supervising Pathologist/Operations Manager/Chief Operating Officer/Network Director immediately of any issues that are of sufficient importance to require immediate executive action.

Responsible to work with the Clinical Director, Supervising Pathologist & other senior staff to develop operational policies & procedures to continually improve performance.

Respond effectively to customer complaints & implement remedial action to resolve issues & prevent future recurrences.

Co-ordinate allocation of resources to each Laboratory and sub section to facilitate training and leave commitments.

Assist with troubleshooting and provide advice on any aspect of service delivery in relation to the scientific/technical operation of the section or discipline.

To be aware of and resolve any operational issues that are of sufficient importance to require immediate executive action.

To be aware of and resolve any discipline issues that are of sufficient importance to require immediate executive/discipline action.

Human Resource Management

Coordinate and manage the recruitment of new and replacement technical, scientific and support staff.

Daily supervision and management of direct reports (including performance review, HR issues resolution, WH&S).


Provide leadership and motivation for all staff to excel in their duties. Work in close collaboration with the PW WH&S manager to ensure the overall safety of staff and

visitors to laboratories and sites within the sector. The monitoring and evaluation of scientific, technical and support staff team members using

Performance Management processes. Ensure that the sector adopts a participative management system which will allow staff to make

significant contributions towards overall improvements in quality and customer service. Manage and ensure that as part of the staff development program, staff performance reviews of

each staff member are conducted on a regular basis by each of the section managers. Line management responsibility for all scientific staff and technical staff in the sub sector for HR

issues including HR resolution.


Maintain timesheets and associated work attendance records, including ProAct and to provide staff with relevant information in relation to their leave and salary entitlements (using the Supero

database or StaffLink). Ensure that all members of staff abide by the NSW Health sick leave policy Ensure that leave is not accrued outside acceptable limits Ensure that staff disciplinary and grievance issues are effectively and proactively managed within

NSW Health HR guidelines. Ensure the staff are aware and adhere to the NSW Health Code of Conduct. Implementing WH&S policies

KPIs

Preparation of regular KPIs and statistical reports as required. Preparation of monthly activity reports for inclusion in the department report for the PW Operations

and the PW Clinical Directors meetings.

Communication and Customer Interface

Participate with customers to enhance effective relationships and communication to ensure goals and priorities are met.

Manage the relationship between pathologists and clinicians and general practitioners within the Network reinforcing the commitment to quality service provision.

To ensure that customers are provided with appropriate scientific and technical consultative services.


To collaborate with other PW laboratories and sections to improve existing services. Liaise internally with staff to ensure that all activities within the sub sector run smoothly and

effectively. Responsible to convene and manage sectional staff meetings. Participate in the relevant Pathology West senior staff meetings and ensure that all relevant

information is provided to staff within the sub sector. Attends Pathology West Operational Meetings and Patient Safety & Quality Meetings. Ensure that staff are adequately informed of significant events in the NSW Health Pathology, LHD

and Pathology West. Ensure that adequate staff communication processes are maintained such as transmission of

information on policies and procedures. Visit LHD managers and clinicians for feedback on the provision of service for the purpose of

continual improvement.

Training


To encourage staff to grow and develop both professionally and personally. Co-ordinate development and implementation of skills based targeted training programs. Ensure that staff training and competence assessments are implemented and reviewed in each

section in accordance with the quality management standards. Ensure that staff training and competence records are maintained in accordance with

organisational policy. Assists with implementation of other training as required. Develop and implement network orientation and induction programs for new staff in accordance

with organisational policy. Oversee training of staff on equipment and methods. To encourage, promote and participate in teaching and continuing education. To evaluate effectiveness of training procedures through appraisal of staff once training has been

provided. Maintain and update scientific knowledge and skills. Develop skills relevant to the enhancement of professional growth in the area of management. Ensure that each Category B laboratory performs adequate in-house and external quality

assurance.

Quality Management

To ensure that the sub sector operates in accordance with organisational, LHD, NSW Health Pathology and NSW Ministry of Health policies and procedures.

To assist the PW Quality Manager to ensure that the sub sector operates in accordance with Statutory and clinical standards including QC, NATA, ISO Quality Accreditation Standards, Australian Standards and action is initiated where required.

Ensures that laboratory operates in accordance with the Pathology West Quality System. Ensure the implementation of the quality system at the site level, including audits. Implement and monitor laboratory operations audits in conjunction with laboratory staff.

Quality Improvement Activities

Resolve discipline specific issues and problems in consultation with the relevant staff. Implement quality improvement initiatives. To notify discipline SHS of any quality issues. To conduct regular reviews of internal and external measures of quality performance e.g. TAT and

to ensure that appropriate action is being taken to improve performance when required. To advise the Supervising Pathologist and the Operations Manager of changes and trends in

workload, so that optimal numbers of staff can be allocated. Ensure that all specific scheduled quality tasks are performed as documented in the Quality

system manual.


Strategic Planning

Advise on systems and methods to deliver the required testing outcomes most efficiently in each Category B laboratory.

Provide leadership, motivation and direction for the development of organisational change to ensure the fulfilment of goals and strategies of PW.

Ability to maintain a high level of confidentiality and discretion, and to foster these within the sub sector and PW.

Engage & negotiate with a range of internal and external stakeholders in order to secure a satisfactory outcome for PW and NSW Health Pathology.

Keep up to date on communications & understanding any changes to the PathNet Laboratory Information System & the payroll system.

Purchasing

Co-ordination of purchasing for laboratory with the sector to ensure that there are adequate and appropriate supplies.

Manage the process of orders and payment of goods and services into the organisation and initiate orders for reagents and consumables within his/her delegation of authority and to undertake all necessary paperwork associated with the purchase of goods and services in conjunction with the staff responsible for purchasing.

Assist in the preparation of submissions to the PW executive for replacement of equipment or renewal of service contracts.

Finance (Budget, Revenue, Expenditure)

Responsible for the co-ordination and management of expenditure within budgetary allocation in the sector.

Review and report on budget and financial performance of the sub sector, in relation to overall financial position, to ensure that it is maintained within budgetary constraints.

Assist the Operations Manager and the Chief Financial Officer with the annual budget planning, implementation and review for the laboratories and support services within the sector.

To identify revenue strategies and opportunities. Contribute to the development of delivery strategies to ensure that the operational unit meets or

exceeds its revenue budget targets. Monitor activity and expenditure on a monthly basis against approved PW business plans.

Provide a monthly departmental performance report to the Pathology West Executive Unit which includes financial expenditure, revenue, activity and FTE.

Actively audit Medicare billable and non-Medicare billable processes for all tests performed in laboratories within the sub sector.


Establish and communicate personal goals in professional development.


Maintain and update scientific/technical knowledge and skills. Develop skills relevant to the enhancement of professional growth.

Methodology, Policies and Procedures Development

To ensure the implementation of the new test methodologies, policies and procedures across the sub sector.

Update manuals and associated documentation in accordance with the quality system. Assist in review committees to prepare/update other manuals as required.

Equipment and Consumables

To maintain the PW Asset Register.

General Work Health and Safety Responsibilities

Maintain a safe working environment by:

Use of appropriate safety equipment.

Checking and following the information provided on the equipment risk assessment documents associated with each item of equipment to be used.

Wearing of protective clothing and eye protection and maintaining personal hygiene.

Checking and following the information provided on the chemical risk assessment documents before using any potentially hazardous chemicals and reagents.

Safely storing and disposing of biological specimens and hazardous waste as instructed by the Safety Officer or the Pathology West WH&S manager..

Following safe work practices as detailed in the current version of the Pathology West Safety Manual.

Management and routine participation in the department’s occupational health and safety program, such as helping to complete safety audits or attending health and safety meetings and workshops when required.

INTERPERSONAL RELATIONSHIPS

The position has close relationships with the following:

Supervising Pathologist Pathology West sector

Network Director of Pathology West

Chief Operating Officer Pathology West

Operations Manager Pathology West

Chief Financial Officer

HR Manager

PW Pathology Applications System Manager


PW Quality Manager

PW Workplace Safety Manager

PW Laboratory Managers

PW Finance & Revenue Team

PW Communications & Marketing Manager


POSITION DIMENSIONS

Delegations In accordance with NSW Health Delegation Manual

Budget As determined for the sub sector.

Direct Reporting Staff

Indirect Reporting Staff Nil

FUNCTIONS OF SUBORDINATES Scientists in charge of a section, Hospital Scientists, Technical Officers and Technical Assistants - Primary role is to manage their allocated section and report to the Laboratory Manager.

SELECTION CRITERIA

Selection criteria to perform the role:

Relevant qualifications in Medical Laboratory Science/Technology and preferable but not essential

tertiary qualifications in the field of health administration or post graduate qualifications in business/management.

More than 5 years experience in a multidisciplinary Laboratory and a strong understanding of all aspects of the core business of pathology in a rural setting.

Demonstrated experience in laboratory management and demonstrated ability to work as part of a team and liaise with all levels of staff with strong HR management skills and experience.

Proven leadership and management skills including excellent time management skills with the ability to manage multiple tasks and meet deadlines as well as experience in dealing with clients in a customer service capacity.


Highly developed interpersonal skills including the ability to liaise & work with all levels of the organisation.

Demonstrated skills in IT, word processing, spreadsheets, analytical skills and excellent written & oral communication.

Demonstrated commitment to the principles of quality management and continuous improvement and a contemporary knowledge of NATA Medical Testing requirements and ISO quality certification.

Knowledge of, and commitment to workplace health and safety, equal opportunity and anti-discrimination in accordance with regulatory Acts and familiar with the NSW Health Code of Conduct policy.

EEO RESPONSIBILITIES: The Employee: Must adhere to the EEO policies and procedures of NSW Health Pathology and Ministry of Health.

The Supervisor: Must ensure that the principles and practices of EEO apply to all staff within the position’s responsibilities.

The Manager: Is responsible for the implementation and maintenance of the EEO policies and procedures in the day-to-day management.

WORK HEALTH & SAFETY RESPONSIBILITIES

Cluster Directors Clinical Operations


Demonstrate commitment of WH&S through personal involvement.

Ensure implementation of policies and procedures to ensure workplace health and safety standards are provided and maintained.

Include employee WH&S responsibilities into job descriptions.

Ensure WH&S is a regular agenda item in management meetings.


Ensure provision of WH&S training for all employees to enable them to carry out their work safely.

Integrate WH&S systems into all aspects of departmental operations.

Ensure management representation on WH&S Committees.

In consultation with employees will promote the identification, assessment and control (including monitoring the effectiveness of control measures) of any foreseeable workplace hazards that have the potential to harm NSW HP and LHD employees or others in the workplace.


Department Managers/Supervisors. Demonstrate Duty of Care by ensuring the health, safety and welfare of all people in the

workplace.










Lead in the WH&S Risk Management process, eg. identification, assessment and control of hazards and associated risks in the workplace.

In consultation with employees will actively identify, assess and control (including monitoring the effectiveness of control measures) any foreseeable workplace hazards that have the potential to harm WSLHD employees or others in the workplace.

All Employees.







Assist managers in establishing and monitoring OHS Consultation in the workplace.

RECORDKEEPING RESPONSIBILITIES The State Records Act requires public officials to ‘make and keep full and accurate record of their official activities’. This applies equally to the paper and electronic record-keeping environment. Record keeping is the responsibility of all staff members. Staff should ensure that records are created, captured into authorised recordkeeping systems, maintained, protected from unauthorised use, retained and disposed of in line with WSLHD policy on corporate records management.

LHD SMOKE FREE POLICY Facilities at Local Health Districts are a smoke free environment.

CODE OF CONDUCT AND ETHICS


Comply with NSW Health Services Code of Conduct.

PRIVACY RESPONSIBILITIES The Privacy and Personal Information Protection Act 1998 (PPIPA) and the Health Records and Information Privacy Act 2002 (HRIPA)requires all staff/contractors and other health service providers who, in the course of their work, have access to personal information (PPIPA) or personal health information (HRIPA), to comply with the requirements of these Acts and the NSW Health Privacy Manual (PD2005_362). It is the responsibility of all staff to ensure privacy of personal information by following WSLHD privacy and security procedures in relation to any personal information accessed during the course of their duties.

RISK MANAGEMENT OBLIGATIONS

Definition of a Risk: “the chance of something happening that will have an impact on objectives”

These are your general risk management obligations as an employee of NSW Health Pathology.

Risk Assessment Process for Managers: Identify, analyse, evaluate and document all risks relevant to your functional area. Implement treatment strategies (controls) where necessary and action plans for all areas of concern.

Risk Assessment Process for Employees: Report any risks identified and request a formal risk assessment to ensure the protection of the Local Health District, its staff, its patients and its resources.

ADDITIONAL FACTORS

The ability to relocate to other sites within Pathology West may at times be required.

DECLARATION

As the incumbent of this position, I have noted this Job Description and agree with the contents therein. I understand that other duties may be directed from time to time. I also agree to strictly observe the Local Health District’s policy on confidentiality of patient information or such sensitive information that I may come across in the course of my employment. Incumbent: …………………………………………………… Signature:

Manager: …………………………………………………… Operations Manager Pathology West NSW Health Pathology


Date: _____ / _____ / ____

Pathology West – Laboratory Manager PD June 2013 Cat G - 1 -


Pathology West Laboratory Manager –Category G Laboratory

Designation: Senior Hospital Scientist Classification: 05HSCB08 Award: Hospital Scientist (State) Award Location: Nepean, Orange, Dubbo, Wagga Wagga, Griffith Vaccination Category: Category A Grading Reference: CED / AO / Committee Approval reference

PRIMARY OBJECTIVES

The Laboratory Manager is responsible for the line management of scientific, technical and support staff and all testing and testing related activities and logistics for the Pathology West Sector. Primary activities include, but are not limited to, oversight of the quality, cost and operational integrity of the sector; regulatory compliance and accreditation of laboratory services in the sector; effective human resource management; and business management and making optimal use of resources. The position includes having a strong focus on financial responsibilities for the sector including budget performance for the Sector. The Laboratory Manager provides leadership to encourage practices and objectives that will provide an employee-oriented, high performance culture that emphasises empowerment, quality, productivity and standards and the recruitment and ongoing development of an effective workforce. The incumbent will be required to liaise with Supervising Pathologists and Pathology West discipline scientists, and be involved in the implementation of discipline specific requirements for the Pathology West sector or sub sector under their responsibility. The position is a day worker, Monday to Friday.


ORGANISATIONAL CONTEXT

Pathology West (PW) The Pathology West is a highly complex Clinical Business Unit hosted by NSW Health Pathology. It delivers clinical pathology, diagnostic testing, public health laboratory services, across six Local Health Districts. PW is also a reference centre receiving a large range of samples from other laboratories across Australia. Pathology West is grouped into geographically based service sectors. 1. Institute of Clinical Pathology and Medical Research (ICPMR) and Western Sydney Sector

operating at the Westmead Hospital Campus, which includes Auburn, Blacktown, and Mt Druitt/ 2. Central West Sector operating at Bathurst, Cowra, Forbes and Orange Hospitals 3. Mid West Sector operating at Dubbo, Mudgee, Bourke, Walgett Hospitals 4. Far West Sector operating at Broken Hill Hospital. 5. Nepean Blue Mountains Sector operating at Blue Mountains, Lithgow, and Nepean Hospitals. 6. South East Sector operating at Bega, Cooma, Goulburn, Moruya, Queanbeyan and Young

Hospitals. 7. South West Sector operating at, Cootamundra, Deniliquin, Dubbo, Tumut, Young and Wagga

Wagga Hospitals.

REPORTING RELATIONSHIPS

This position reports directly to the Operations Manager, Pathology West.

BRIEF SUMMARY OF DUTIES

Responsible for the administration of the Pathology West sector including budget planning and monitoring; staff recruitment, selection and training; organisation of rosters and staff rotations; methods development and review.

Responsible for the implementation and management of laboratory accreditation and quality assurance programs in accordance with NATA/RCPA Medical Testing and National Pathology Accreditation Advisory Guidelines.

Responsible for the implementation of ISO 15189: 2009 quality standards throughout the sector. To assist the Pathology West Quality Manager to ensure that the laboratories within their sector and the Pathology West quality system always comply with current quality standards: ISO 15189 & 17025.

Responsible for the management of allocated goods and services budget, ensuring that all procurement processes comply with NSW Government ethical and purchasing guidelines.

Responsible for the management of laboratory equipment such as maintenance of an equipment inventory database and ensuring that equipment is properly maintained and replaced in a cost effective manner. The preparation and review of tenders before submission to the Pathology West executive and NSW Health Tenders Committee.

To work closely with the Pathology West Safety Manager and Pathology West and/or LHD WH & Safety Committee to ensure the overall safety of staff and visitors within the facilities and to


ensure that infectious material transferred from the facilities do not pose a public health risk to the community.

Represent the Sector on relevant Pathology West or hospital committees.

MAJOR ACCOUNTABILITIES

Operations Management

Organisation and supervision of the sector including general supervision, resource allocation and general supervision to ensure that the laboratories are operating efficiently and that all required laboratory activities are performed.

To inform the Clinical Director/Supervising Pathologist/Operations Manager/Chief Operating Officer/Network Director immediately of any issues that are of sufficient importance to require immediate executive action.

Responsible to work with the Clinical Director, Supervising Pathologist & other senior staff to develop operational policies & procedures to continually improve performance.

Respond effectively to customer complaints & implement remedial action to resolve issues & prevent future recurrences.

Co-ordinate allocation of resources to each Laboratory and sub section to facilitate training and leave commitments.

Assist in the formation and implementation of new policies, procedures and workflow for the sections.

Assist with troubleshooting and provide advice on any aspect of service delivery in relation to the scientific/technical operation of the section or discipline.

To be aware of and resolve any operational issues that are of sufficient importance to require immediate executive action.

To be aware of and resolve any discipline issues that are of sufficient importance to require immediate executive/discipline action.

To assist and support the section managers and Pathologists with resource allocation and training strategies.

Human Resource Management

Coordinate rostering and leave of laboratory and support staff, to ensure that the agreed minimum staffing levels and appropriate staffing mix is maintained.

Supervise support staff within the sector. Coordinate and manage the recruitment of new and replacement technical, scientific and support

staff. Daily supervision and management of direct reports (including performance review, HR issues

resolution, WH&S). Authorise roster changes where the overall level of staffing in the laboratory does not change and

changes are made between equally experienced staff and authorising shift cover where unexpected shortfalls in staffing levels occur out of hours.


Provide leadership and motivation for all staff to excel in their duties. Work in close collaboration with the PW WH&S manager to ensure the overall safety of staff and

visitors to laboratories and sites within the sector. The monitoring and evaluation of scientific, technical and support staff team members using

Performance Management processes. Ensure that the sector adopts a participative management system which will allow staff to make

significant contributions towards overall improvements in quality and customer service. Manage and ensure that as part of the staff development program, staff performance reviews of

each staff member are conducted on a regular basis by each of the section managers. Line management responsibility for all scientific, technical and support staff in the

Department/Section for HR issues including HR resolution. Maintain timesheets and associated work attendance records, including ProAct and to provide staff

with relevant information in relation to their leave and salary entitlements (using the Supero Workforce database or StaffLink).

Ensure that all members of staff abide by the NSW Health sick leave policy Ensure that leave is not accrued outside acceptable limits Ensure that staff disciplinary and grievance issues are effectively and proactively managed within

NSW Health HR guidelines. Ensure the staff are aware and adhere to the NSW Health Code of Conduct. Implementing WH&S policies

KPIs

Oversee, review and prepare regular KPIs and statistical reports as required by the Clinical Director and the Pathology West Executive

Preparation of regular KPIs and statistical reports as required. Preparation of monthly activity reports for inclusion in the department report for the PW Operations

and the PW Clinical Directors meetings.

Communication and Customer Interface

Participate with customers to enhance effective relationships and communication to ensure goals and priorities are met.

Manage the relationship between pathologists and clinicians and general practitioners within the Network reinforcing the commitment to quality service provision.

To ensure that customers are provided with appropriate scientific and technical consultative services.


To collaborate with other PW laboratories and sections to improve existing services and to develop new services across Pathology West.

Liaise internally with staff to ensure that all activities within the sector run smoothly and effectively.


Responsible to convene and manage sectional staff meetings. Participate in the relevant Pathology West senior staff meetings and ensure that all relevant

information is provided to staff within the sector. Attends Pathology West Operational Meetings and Patient Safety & Quality Meetings. Ensure that staff are adequately informed of significant events in the NSW Health Pathology, LHD

and Pathology West. Ensure that adequate staff communication processes are maintained such as transmission of

information on policies and procedures. Interviewing company representatives regarding product and technology updates. Visit LHD managers and clinicians for feedback on the provision of service for the purpose of

continual improvement.

Training

To encourage staff to grow and develop both professionally and personally. Co-ordinate development and implementation of skills based targeted training programs. Ensure that staff training and competence assessments are implemented and reviewed in each

section in accordance with the quality management standards. Ensure that staff training and competence records are maintained in accordance with

organisational policy. Assists with implementation of other training as required. Develop and implement network orientation and induction programs for new staff in accordance

with organisational policy. Oversee training of staff on equipment and methods. To encourage, promote and participate in teaching and continuing education. To evaluate effectiveness of training procedures through appraisal of staff once training has been

provided. Maintain and update scientific knowledge and skills. Develop skills relevant to the enhancement of professional growth in the area of management. Ensure that each laboratory performs adequate in-house and external quality assurance.

Quality Management

To ensure that the sector operates in accordance with organisational, LHD, NSW Health Pathology and NSW Ministry of Health policies and procedures.

To assist the PW Quality Manager to ensure that the sector operates in accordance with Statutory and clinical standards including QC, NATA, ISO Quality Accreditation Standards, Australian Standards and action is initiated where required.

Ensures that laboratory operates in accordance with the Pathology West Quality System. Ensure the implementation of the quality system at the site level, including audits. Implement and monitor laboratory operations audits in conjunction with laboratory managers.


Manage “Measurement of Uncertainty” process.

Quality Improvement Activities

Assist with the development and implementation of policies and workflows to streamline business processes.

Resolve discipline specific issues and problems in consultation with the relevant staff. Implement quality improvement initiatives. To notify discipline SHS of any quality issues. To conduct regular reviews of internal and external measures of quality performance e.g. TAT and

to ensure that appropriate action is being taken to improve performance when required. To advise the Clinical Director/Supervising Pathologist and the Operations Manager of changes

and trends in workload, so that optimal numbers of staff can be allocated. Ensure that all specific scheduled quality tasks are performed as documented in the Quality

system manual.

Strategic Planning

Advise on systems and methods to deliver the required testing outcomes most efficiently in each section.

In conjunction with the relevant PW Discipline Committees, contribute to plan, rationalise, co-ordinate and optimise functions for the efficient and effective provision of pathology services.

Provide leadership, motivation and direction for the development of organisational change to ensure the fulfilment of goals and strategies of PW.

Ability to maintain a high level of confidentiality and discretion, and to foster these within the sector and PW.

Engage & negotiate with a range of internal and external stakeholders in order to secure a satisfactory outcome for PW and NSW Health Pathology.

Consult, influence and negotiate with stakeholders to gain their input & commitment to reform. Keep up to date on communications & understanding any changes to the PathNet Laboratory

Information System & the payroll system.

Purchasing

Co-ordination of purchasing for laboratory with the sector to ensure that there are adequate and appropriate supplies.

Manage the process of orders and payment of goods and services into the organisation and initiate orders for reagents and consumables within his/her delegation of authority and to undertake all necessary paperwork associated with the purchase of goods and services in conjunction with the staff responsible for purchasing.

Assist in the preparation of submissions to the PW executive for replacement of equipment or renewal of service contracts.


Finance (Budget, Revenue, Expenditure)

Responsible for the co-ordination and management of expenditure within budgetary allocation in the sector.

Review and report on budget and financial performance of the sector, in relation to overall financial position, to ensure that it is maintained within budgetary constraints.

Assist the Operations Manager and the Chief Financial Officer with the annual budget planning, implementation and review for the laboratories and support services within the sector.

To identify revenue strategies and opportunities. Contribute to the development of delivery strategies to ensure that the operational unit meets or

exceeds its revenue budget targets. Monitor activity and expenditure on a monthly basis against approved PW business plans.

Provide a monthly departmental performance report to the Pathology West Executive Unit which includes financial expenditure, revenue, activity and FTE.

Actively audit Medicare billable and non-Medicare billable processes for all tests performed in laboratories within the sector.


Establish and communicate personal goals in professional development. Maintain and update scientific/technical knowledge and skills. Develop skills relevant to the enhancement of professional growth.

Methodology, Policies and Procedures Development

Oversee the selection of new test methodologies, policies and procedures in consultation with the discipline scientist to ensure that they are appropriate for each site, and standardised where applicable.

To ensure the implementation of the new test methodologies, policies and procedures across the sector.

Update manuals and associated documentation in accordance with the quality system. Assist in review committees to prepare/update other manuals as required. Inform the PW executive and prepare the necessary approval documentation for the introduction of

new tests or services. Equipment and Consumables

In conjunction with the relevant Discipline Committees, contribute to the selection and implementation of equipment to ensure that PW is equipped with suitable instrumentation and services.

Ensure that all procurement processes comply with the NSW Government ethical & purchasing guidelines.

To develop and implement an Asset Management Strategy within the areas of responsibility. To develop and implement a Facility Management Strategy for the sector.


To maintain the PW Asset Register.

General Work Health and Safety Responsibilities

Maintain a safe working environment by:

Use of appropriate safety equipment.

Checking and following the information provided on the equipment risk assessment documents associated with each item of equipment to be used.

Wearing of protective clothing and eye protection and maintaining personal hygiene.

Checking and following the information provided on the chemical risk assessment documents before using any potentially hazardous chemicals and reagents.

Safely storing and disposing of biological specimens and hazardous waste as instructed by the Safety Officer or the Pathology West WH&S manager.

Following safe work practices as detailed in the current version of the Pathology West Safety Manual.

Management and routine participation in the department‟s occupational health and safety program, such as helping to complete safety audits or attending health and safety meetings and workshops when required.

INTERPERSONAL RELATIONSHIPS

The position has close relationships with the following:

Clinical Director/Supervising Pathologist Pathology West sector

Network Director of Pathology West

Chief Operating Officer Pathology West

Operations Manager Pathology West

Staff Specialists

Chief Financial Officer

HR Manager

PW Pathology Applications System Manager

PW Quality Manager

PW Workplace Safety Manager

PW Laboratory Managers

PW Finance & Revenue Team

PW Communications & Marketing Manager



POSITION DIMENSIONS

Delegations In accordance with NSW Health Delegation Manual

Budget As determined for the sector.

Direct Reporting Staff

Indirect Reporting Staff

FUNCTIONS OF SUBORDINATES Scientists in charge of a section/Senior Hospital Scientist, Hospital Scientists, Technical Officers and Technical Assistants - Primary role is to manage their allocated section and report to the Laboratory Manager. Support staff –Primary role is to perform the support tasks for the sector under the management of the Laboratory Manager.

SELECTION CRITERIA

Selection criteria to perform the role:

Relevant Bachelors Degree in Science, Biomedical Science or Applied Science and preferable but

not essential tertiary qualifications in the field of health administration or post graduate qualifications in business/management.

More than 5 years experience in a multidisciplinary Laboratory and a strong understanding of all aspects of the core business of pathology.

Demonstrated experience in laboratory management and demonstrated ability to work as part of a team and liaise with all levels of staff with strong HR management skills and experience.

Proven leadership and management skills including excellent time management skills with the ability to manage multiple tasks and meet deadlines as well as experience in dealing with clients in a customer service capacity.

Highly developed interpersonal skills including the ability to liaise & work with all levels of the organisation.

Demonstrated skills in IT, word processing, spreadsheets, analytical skills and excellent written & oral communication skills with experience in the preparation and presentation of performance reports, business cases, briefings, investigations and other business related documentation.


Demonstrated commitment to the principles of quality management and continuous improvement and a contemporary knowledge of NATA Medical Testing requirements and ISO quality certification.

Knowledge of, and commitment to workplace health and safety, equal opportunity and anti-discrimination in accordance with regulatory Acts and familiar with the NSW Health Code of Conduct policy.

EEO RESPONSIBILITIES: The Employee: Must adhere to the EEO policies and procedures of NSW Health Pathology and Ministry of Health.

The Supervisor: Must ensure that the principles and practices of EEO apply to all staff within the position‟s responsibilities.

The Manager: Is responsible for the implementation and maintenance of the EEO policies and procedures in the day-to-day management.

WORK HEALTH & SAFETY RESPONSIBILITIES

Cluster Directors Clinical Operations


Demonstrate commitment of WH&S through personal involvement.

Ensure implementation of policies and procedures to ensure workplace health and safety standards are provided and maintained.

Include employee WH&S responsibilities into job descriptions.

Ensure WH&S is a regular agenda item in management meetings.


Ensure provision of WH&S training for all employees to enable them to carry out their work safely.

Integrate WH&S systems into all aspects of departmental operations.

Ensure management representation on WH&S Committees.

In consultation with employees will promote the identification, assessment and control (including monitoring the effectiveness of control measures) of any foreseeable workplace hazards that have the potential to harm NSW HP and LHD employees or others in the workplace.

Department Managers/Supervisors. Demonstrate Duty of Care by ensuring the health, safety and welfare of all people in the

workplace.











Lead in the WH&S Risk Management process, eg. identification, assessment and control of hazards and associated risks in the workplace.

In consultation with employees will actively identify, assess and control (including monitoring the effectiveness of control measures) any foreseeable workplace hazards that have the potential to harm WSLHD employees or others in the workplace.

All Employees.



Follow the employer‟s reasonable instructions concerning health and safety in the workplace.




Assist managers in establishing and monitoring OHS Consultation in the workplace.

RECORDKEEPING RESPONSIBILITIES The State Records Act requires public officials to „make and keep full and accurate record of their official activities‟. This applies equally to the paper and electronic record-keeping environment. Record keeping is the responsibility of all staff members. Staff should ensure that records are created, captured into authorised recordkeeping systems, maintained, protected from unauthorised use, retained and disposed of in line with WSLHD policy on corporate records management.

LHD SMOKE FREE POLICY Facilities at Local Health Districts are a smoke free environment.

CODE OF CONDUCT AND ETHICS

Comply with NSW Health Services Code of Conduct.

PRIVACY RESPONSIBILITIES


The Privacy and Personal Information Protection Act 1998 (PPIPA) and the Health Records and Information Privacy Act 2002 (HRIPA)requires all staff/contractors and other health service providers who, in the course of their work, have access to personal information (PPIPA) or personal health information (HRIPA), to comply with the requirements of these Acts and the NSW Health Privacy Manual (PD2005_362). It is the responsibility of all staff to ensure privacy of personal information by following WSLHD privacy and security procedures in relation to any personal information accessed during the course of their duties.

RISK MANAGEMENT OBLIGATIONS

Definition of a Risk: “the chance of something happening that will have an impact on objectives”

These are your general risk management obligations as an employee of NSW Health Pathology.

Risk Assessment Process for Managers: Identify, analyse, evaluate and document all risks (eg: WHS, Corporate, Clinical, Financial, Service Delivery) relevant to your functional area. Implement treatment strategies (controls) where necessary and action plans for all areas of concern.

Risk Assessment Process for Employees: Report any risks identified (eg: WHS, Corporate, Clinical, Financial, Service Delivery) and request a formal risk assessment to ensure the protection of the Local Health District, its staff, its patients and its resources.

ADDITIONAL FACTORS

The ability to relocate to other sites within Pathology West may at times be required.

DECLARATION

As the incumbent of this position, I have noted this Job Description and agree with the contents therein. I understand that other duties may be directed from time to time. I also agree to strictly observe the Local Health District‟s policy on confidentiality of patient information or such sensitive information that I may come across in the course of my employment. Incumbent: …………………………………………………… Signature:

Manager: …………………………………………………… Operations Manager Pathology West NSW Health Pathology

Date: _____ / _____ / ____

pathology west - proposed restructure · newsletter: 255/2013 date: 21 august 2013 distribution:...

Documents