patient education (effectiveness & challenges)

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  • 7/30/2019 Patient Education (Effectiveness & Challenges)

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    L.W GREEN:

    - Any Combination Of Learning

    Experiences.

    - To Facilitate Voluntary BehaviorConducive To Health.

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    TANNAHIL:

    - Is A Communication Activity

    - Aimed At Enhancing Positive Health

    - Preventing Ill-health In Individuals &Groups

    - Influencing The Beliefs, Attitudes, &Behavior

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    is a process of planned change

    a voluntary change

    focus on:

    KNOWLEDGE increase it

    modifies it

    corrects it

    ATTITUDE change

    PRACTICE desirable health-related practice

    SKILLS learn necessary skills to adopt new healthbehaviour

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    good health a valued asset

    promote the development & properuse of the health service

    encourage individual to gain goodhealth by their own action & efforts

    take preventive measures to avoiddiseases & deformities.

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    rapid changing of Malaysians lifestyles changing pattern of diseases

    costs of medical care

    non-compliance

    development of patient education

    social support from spouse / family members

    the rights of the patients

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    General Objectives:

    To improve and maintain the health status of patientthrough effective management of their illness & tocontribute towards creating a healthy population.

    Specific Objectives:

    to provide patients & their families with relevantknowledge, attitude & skills.

    to render educational assistance & support them inachieving an optimum level of health.

    to contribute towards the promotion of a healthypopulation through the dissemination of general health

    information.

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    Patients Patients family & close

    relativesPublic

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    1. How do I get people to come?

    2. Cultural diversity

    3. Does the material contain the information thepatient wants / needs?

    4. Can the patient understand the material aspresented?

    5. Helping people who are hard to help

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    How Do I Get People To

    Come?

    Marketing to health professionals

    - ownership of the program

    - cant get doctor to refer patient

    - place poster, announcement flyers etc.

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    Marketing to the public

    - keep the name simple but descriptive

    e.g : Asthma Self Management

    - people pay?

    - convenient time

    - length of the program / module- place?

    How Do I Get People To

    Come?

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    Using Media

    - local newspaper pay?

    - local radio Miri F.M / Sarawak F.M

    How Do I Get People To

    Come?

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    Cultural diversity

    make more creative changes in the program

    The success of your program is determined

    not only by its cultural relevance & thecommunitys acceptance but by your

    organizations commitment to serving a

    culturally diverse population.

    (Gonzalez & Lorig, 2001)

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    Does the material contain the

    information the patient needs?

    Consider:

    - the material contains the information that

    the patient wants?- the material contains the information that

    the patient needs?

    - the patient understands & uses the material

    as presented?

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    need assessment (e.g stigma, language)

    the information is not too inclusive or

    exclusive confusing ideal & real circumstances (e.g forget a dose)

    do not ask Do you understand?

    Does the material contain the

    information the patient needs?

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    Helping People Who Are

    Hard To Help Strong, silent types

    - write on the paper

    - brainstorm- unthreatened / safe

    - a sleeper? > 25% of class is sleeping?

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    Talkers

    - sometimes are useful & relevant

    - how to cut / stop?- side talkers?

    - special talker? inappropriate / destructive

    - talk at once? rearrange seating

    Helping People Who Are

    Hard To Help

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    Antagonistic

    - dont argue

    Yes, buts

    - dont waste time

    - help others who are more ready to change /act

    Helping People Who Are

    Hard To Help

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    Attention Seekers

    a) the Whiners (million problems)

    manage get all in their problems/storiesb) my disease is worst

    dont let them tell about disease

    - no one wins & everyone loses

    Special problem people

    - the ists (e.g racists, sexists etc)

    Helping People Who Are

    Hard To Help

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    THANK YOU

    FOR PAYING ATTENTION