Patient Safety & Human Factorsin the curriculum

Gillian JanesSenior Lecturer/University Teaching Fellow

Learning continuumBuilding Patient Safety & HF capability and capacity

Human Factors elements addressed:• Effectiveness under pressure, dealing with stress

and fatigue, resilience• Cognitive processes and mental workload• Communication and team working• Leadership and followership• Self awareness and personality type

• Systems thinking and working• Quality improvement tools and techniques• Situation awareness and decision making• Working in and improving systems/processes• Physical environment e.g. LEAN, equipment design• Distractions• Error (risk management, safety culture)

Some examples…..

New programmes

• MA Advancing Quality Safety and Governance in Health & Social Care

• PgC Advancing Human Factors in Health & Social Care

• PgC Advancing Quality Improvement in Health & Social Care

Programme aims - to develop:

MA - critical champions/leaders of quality, safety and governance who can demonstrate enhanced person-centred outcomes in H&SC through leading sustainable change.

PgC(HF) – critical advocates/leaders of change who can use a Human Factors approach to enhance the quality, safety and governance of person-centred outcomes in H&SC

PgC(QI) - critical advocates for quality, safety and governance improvement that will enhance person-centred outcomes in health and social care.

Critical champions

Context

Student Journey

Programme Structure

Programme Themes

Contact: G.Janes@tees.ac.uk

Any questions?