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TRANSCRIPT
Patients come first 7 June 2017
Jan Denecker, Healthcare Marketing Director, UPS Europe
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 2
The rise of empowered patients
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 3Source: World Economic Forum 2014
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 4
U.S. + 2.5-5.7%Europe + 1.3-4.3%
Asia + 6.9–9.9%
Latin America + 4.8-7.8%
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 5
DRIVERS THAT PUSH THE POSSIBILITIES IN HEALTHCARE / 2015 UPS HEALTHCARE FORUM
27,741
DRIVERS THAT PUSH THE POSSIBILITIES IN HEALTHCARE / 2015 UPS HEALTHCARE FORUM
8Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
Greater need for temperature control
80%impacted by GDP
9Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
Preparing for the age of personalized medicine
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 10
20%
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 11
Thinking differently about healthcare delivery –Shift from hospital-centered care to homecare
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 12
Coping with complexity
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 13
Stringent cold chain regulations in Saudi ArabiaDelays due to customs clearanceProduct loss due to temperature excursions, expense of returns, etc.
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 14
Unbroken cold chain
Redesign air transport route
Near real time monitoringWork with Customs authorities
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 15
Video
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 16
Creative with dynamic weatherTemperature-based decision process
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 17
Identifying areas of risk…
…and opportunity
www.gavi.orgReaching further, together
PUBLIC PRIVATE PARTNERSHIP WITH VACCINE MANUFACTURERSA HISTORY OF CREATING SHARED VALUE
VACCINE PRICETotal cost to immunise a child with pentavalent, pneumococcal and rotavirus vaccines (US$)
DIVERSIFICATIONNumber of vaccine manufacturers
*Future targets are not publicised to avoid setting a minimum price.Source: UNICEF Supply Division, 2016.
$35 $33
$23 $22 $22 $20
2010Baseline
2011 2012 2013 2014 2015 2001
52015
16Manufacturersin 11 countries
Manufacturersin 5 countries
SHIFTING MINDSETOf vaccine manufacturers by pooling country demand
GAVI SUPPORT BRINGS SUCCESS2011- 2015
Delivered together by Gavi, the Vaccine Alliance
million children immunised
million future deaths averted*
vaccine introductions and campaigns
* ProjectionSource: Gavi, the Vaccine Alliance data as of December 2015.
THE FIVE FUNDAMENTALS OF THE GAVI IMMUNISATION SUPPLY CHAIN STRATEGYWorking with countries and partners to put in place the five supply chain fundamentals in all Gavi countries
Leadership Continuous Improvement Plans
Data for Management Cold Chain Equipment System design
2020
Goa
l Countries have dedicated and competent supply chain leaders with adequate numbers of skilled, competent, accountable personnel at all levels of the health system
Countries have developed and are implementing a comprehensive immunisation supply chain management plan
Countries are using data to oversee and manage key aspects of their immunisation supply chain, specifically around availability of vaccines at the service delivery level, storage and transport conditions, and efficient stock management
The right equipment is in the right place, providing adequate storage for current and planned vaccines, decreased maintenance requirements and lower running costs
At least 10 countries have followed an evidence-based design process resulting in improvements in supply chain effectiveness and sustainability
22Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
Drone deliveries to 21 transufing facilities in Rwanda Fly up 150 km round trip
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 23
Video
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 24
Success in clinical homecare requires overcoming supply chain challenges
25Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
Many low-volume locationsClinical riskPatient relationshipPatient confidentiality
Source: 2016 UPS White Paper ‘How logistics enables the healthcare revolution’
26Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
Pharmacy dispensingLate stage customization
27Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
~81%of our patients with diabetes won’t be home when
their delivery is scheduled.
Source: Medical device customer case (2016)
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 28
Keeping the patient informed of the timing of delivery was noted as a ‘very’ or ‘extremely’ successful strategy by half of dispenser respondents in Europe
Source: 2017 UPS Pain in the Chain survey
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 29
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 30
The rise of demand-driven supply chains
Source: UPS White Paper “How to add agility & responsiveness to the healthcare supply chain”, Prof. Martin Christopher
Thank you
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