patrick reed cover letter_resume-2013-

Patrick Reed | (512) 229-9172 | [email protected]| Austin, TX

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Patrick Reed Dear hiring manager: Business acumen, a team philosophy, reliability, accountability, achievement in real-time….

these aren’t just words to me. They serve as a guideline and more: one of the principal joys I

get from my work is applying these concepts both creatively and successfully to the task at

hand. And in a way that best meets the individual needs of my employer.

As has been the case with others, I feel confident your firm could only benefit from my

dedication to these principles, as well as my years of experience in providing solutions to a

variety of IT challenges. But experience can be a detriment if it leads to complacency—one

should never stop honing one’s skills and expanding one’s knowledge. I pride myself in

always seeking to learn more, to become the best at what I do. You will see that should we

start working together.

As a necessary prelude to that, I submit this résumé for your scrutiny. You will note when

reading it that, though I have complemented my experience with formal education, most of it

is derived from work in the field. By the middle of August, however, I will have taken the

steps needed to receive my Scrum Master Certificate, and from there eventually to higher

certifications.

This isn’t to belittle, in my view, the value of knowledge acquired on the job site. On the

contrary, one can learn from that venue things impossible to in the classroom; how to manage

people, improvise, deal with the pressures of real-time situations.

I would enjoy putting both that experience and my ethic to work for you, and have no doubt

I’d be a valuable asset in helping your firm attain its goals. I feel we’d make a great team—

and that, if you ask me, is what it’s all about: teamwork.

I look forward to meeting you to discuss that possibility. Until then,

Sincerely,

Patrick Reed


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Expertise Project management, Team lead, Business management

Highlights

Over 10 years of managing experience

Managing projects ranging in size from 500 Dollars to over 750,000,000 Dollars

Managing projects for Electrical, Low Voltage Electrical, Coax, Fiber Optic and Cat5 systems.

Education/Training

Scrum Master Certificate Scheduled August 3 rd and 4th 2013

Independent Electrical Contractor Motor controls course Completed

Independent Electrical Contractor Journeyman Test Prep Completed

Devry University Computer Programming Not Completed

Technical Skills Summary

Hardware: Coax, Fiber Optic, Cat5, Cat6E, Cat3, Cisco, Dell, Hp, Compaq, 12/2

Software:

Excel, PeopleSoft, Scorecard, MS Project, Word, Power Point, Flash, Java, Publisher, Html, Xhtml, Xml, Server 2000,

Server 2003, Server 2008, Cisco IoS, Oracle, Ccor, Unified, Pathtrack, Windows (95, 98, 2000, ME, XP, Vista, 7, and

8)

Professional Experience

Time Warner Cable 2009-Present

Field Service Representative /Team manager

Working with a customer base of over 300,000 to ensure proper wiring of houses and apartments. Successfully routing

services (Cable TV, High-Speed Internet, & Digital Telephone) from service point throughout the customer's home.

Documentation: Making sure that all documentation is filled out in Ccor properly. Verifying and

documenting through unified that the proper signal levels are in order.

Meeting: Held weekly meeting on Safety, Production and Quality Control.

Execution: Working with customers and teams to ensure that a project is completed. Going behind

technicians and conducting quality assurance.

Load Management: Scheduling the team work load to ensure proper resource allocation.

Metrics: Ensuring that the monthly production numbers were met for each month along with quality

assurance metrics.

Scheduling: Scheduling contractor and technicians to go to a house/apartment to install or repair a

customer’s service.

Power Design LLC. 2008-2009

Project Manager


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Project managed all work to be performed to ensure the successful completion of a 250,000 dollar project building a

warehouse in Intercourse, Pa. This was a 9 month project that entailed Installation and testing of all electrical and low

voltage circuitry.

Execution: Informed each employee of what they needed to get accomplished each day for us to stay on or

ahead of schedule.

Time management: Worked with all teams and coordinated their times for completion.

Payroll: Checked and signed off on all the employees that were working on the project.

Duvall Electric 2002-2008

Project Manager

Working with multiple teams and timelines to ensure proper low-voltage wiring is installed and working correctly. On

this project I organized the installation and testing of all Low voltage electrical systems of a 750,000,000 Dollar

Facility.

Staff Relations: Managed employees on how and where to install the wiring and instruments that were

needed to complete the project. Made sure that they were on time and reliable.

Vendor Relations: Ensured that all orders were received and shipped properly.

Material Management: Made sure all materials were ordered and accounted for. Placed orders to the

proper vendors for delivery.

Payroll: Ensured the employee(s) hours were properly documented and sent off to accounting.

Holiday Inn Express 1998-2002

Front Desk Manager

Worked alongside of the GM in hiring, firing and training of staff at the front desk. Responsible for all training of

employees at the front desk. Worked with the staff to make the schedules each month. Welcomed the guests in and

made sure that they were happy with their stay at the hotel.

Guest relations: Made sure that the guest(s) were satisfied with their stay at the hotel. Dealt with guest

problems and resolutions.

Staff Relations: Ensured that the staff that was on duty was there and accounted for, along with

reprimanding them if they were not doing their job correctly.

Audit: Worked with the night auditor to make sure that all of the finances were correct, and fixed any

incorrect audit that came up.

Organization: Organized all of the front desk check-in and check-out paper work.

Responsibilities: Oversaw the front desk day to day operations including but not limited to the till,

employees and guest.

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