Personalizing CareE-powering People

Paul Tang, MDPalo Alto Medical Foundation

Supported by the Agency for HealthcareResearch and Quality, AHRQ grant #1R18HS017179-01

Agenda

The problem to solve The patient’s perspective Empowering people

Empowering PatientsWhat’s the problem to solve?

Clay Christensen, Innovator’s Prescription

ProjectHealthDesign: Living Profiles, Christy Sandborg, MD

Missed opportunity: teachable moment. A chance to cure.

Personalized health goal

Health goal

Evidence-Based Care

Person-Centered Care

EMPOWER-D: Diabetes DashboardFeedback and Active Learning for People

Job Description of a Glucometer

Untethering GlucometerUnleashing Patient Control

Acquire Reading

Patient Analyzes

Data

Change Behavior

RN/MD Feedback

Wireless upload

Patient / Clinician

Partnership

EMPOWER-D Results

Patients Improved

SummaryPersonalizing Health Care

Focus on jobs of people, not patients Provide data, knowledge, and tools to

achieve life goals, not management of disease

Transforming healthcare does not empower people; Empowering people transforms healthcare