ICT SOLUTIONS FOR PROCESS IMPROVEMENT

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ICT infrastructures and networks

Systems engineering

Business software solutions

Control and continuous improvement integrated system

Process improvement consultancy

Research, development and innovation projects

A TRACK RECORD

OF SUCCESS

Growing since 1997

Investment in RDI equivalent to 17% of the turnover

Dozens of registered patents and intellectual property rights

University Chair Aquiline

in the Polytechnic University of Cartagena

Lean Management Academy

in the Technology, Naval and Marine Center of Murcia

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RELIABLE

PARTNERS

We are working for years as partners of the most solvent companies in their technology specialties

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Since 2006 holding

UNE-EN-ISO 9001 certification for IT services including the software

design, development and deployment

Level 2 of maturity of the standard CMMI acknowledging us among the European companies with the highest level of quality of software

CERTIFIED

EXCELLENCE

INSTITUTIONAL RECOGNITION AND BACKING

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Backing from

regional, national and European institutions

1st technological project in the Region of Murcia

that received European funds

2012 Award for Innovation

in Management and Organization

granted by the Development Institute of the Region of Murcia

FIRM SOLUTIONS

Some shortcomings and needs may go unnoticed for some time:

· Lack of control of the processes

· Lack of comprehensive, · real-time information

· Lack of organization

Firmly solving these problems require

joint technological and functional actions

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❝The first rule

of any technology

used in a business is that automation applied to an efficient operation

will magnify the efficiency. The second

is that la automation

applied to an inefficient operation

will magnify the inefficiency ❞.

BILL GATES

THE SYSTEM

Control and continuous improvement integrated system going for all types of organizations

Based on the process approach

2 components:

· Technological component: · A web-based software · with very comprehensive · and advanced functionalities · covering all the organizational areas

· Methodological component: · A process improvement methodology · for the optimization · of the organization processes

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FUNCTIONALITIES

Wide range of functionalities covering all the processes carried out in the organization

System open to new functionalities and customized developments

Easy integration with other software solutions

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FUNCTIONALITIES

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Financial accounting and management

Analytical and cost accounting

Budgetary accounting and management

E-billing

Sales and clients management

Warehouse management

Purchase and supplier management

Purchase management pulled by demand forecasts

Production management

Assets management

Human resource management

Business intelligence: OLAP analysis, indicators, balance scorecards, alerts, etc.

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FUNCTIONALITIES

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Indicators of the needs for improvement (Lean Management)

Strategic direction

Workflows and nodes management

Project management

Case management

Document management

ISO 9001 and ISO 14001 standards management

Incident management

Collaborative tools: diaries, calendars, email, etc.

E-learning platform

Preventive maintenance management

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TECHNOLOGICAL EVOLUTION

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PROCESSES AND VALUE CHAIN

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CLASSIFICATION OF THE PROCESSES

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PRINCIPLES

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Fully integrated functionalities

Strategy, quality, etc. are automatically managed within the routine

Tasks are perfectly linked

Data is entered only once and is consistent, comprehensive and common

There is no room for information duplicity or pollution

INTEGRATION 1

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Provides control of the departments, but is not limited to it

Is focused on the control and the continuous improvement of the processes and on the value string optimization

PROCESS APPROACH 2

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Optimization

of the organization from its root causes through the process design

Checking of the processes effectiveness and efficiency

Verification that all the procedures are documented

and that are acquainted

DESIGN 3

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Comprehensive integrated view

of the organization

Deviations from the

strategic, operational and management objectives

Cost of resources analysis

Project control

Case monitoring

Change control

Workflow monitoring

Facilitates the traceability

Balance scorecard with real-time KPIs

Alert and programmable action system

CONTROL 4

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Over 100 static reports

20 OLAP cubes

72 graphic and numerical indicators

POWER 5

20 OLAP CUBES INTEGRATED

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Processes

Accounting

Billing

Collections and payments

Notes

Transactions

Quotations and buying offers

Sales and purchase orders

Reserves

Deliveries

Delivery notes and order receipts

Clients

Production

Inventory

Maintenance

Human resources 1

Human resources 2

Non-conformances 1

Non-conformances 2

Surveys

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Lean tools for cost reduction, efficiency improvement, process optimization, etc.:

· 50 indicators for Lean

· 16 specific OLAP cubes

· Alert and programmable action system

· for the indicators

Process modeling

Graphical tool for workflow design

CONTINUOUS IMPROVEMENT 6

50 LEAN INDICATORS INTEGRATED

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Cost of inventory

Cost of work absenteeism

Level of overall equipment efficiency (OEE)

Cost of preventive maintenance

Average collection period

Gross operating income

Gross operating income ratio

EBITDA

EBITDA ratio

Average payment period

Immediate liquidity ratio

Liquidity ratio plus debtors

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50 LEAN INDICATORS INTEGRATED

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Liquidity ratio

Delinquency ratio

Return on assets

Inventory rotation

Cost of excess inventory

Use of purchase management pulled by demand forecast systems

On-time deliveries from suppliers

On-time deliveries to clients

Loss of clients

Compliance of the sales budget

Acceptance rates

Number of non-conformances due to non-scheduled transports

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50 LEAN INDICATORS INTEGRATED

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Cost of non-conformances due to non-scheduled transports

Number of non-conformances regarding clients

Cost of non-conformances regarding clients

Ratio of non-conformances regarding clients on delivery notes

Number of suppliers non-conformances

Cost associated to non-conformances

Cost of suppliers non-conformances

Ratio of suppliers non-conformances on order receipts

Ratio of non-conformances on invoices

Worker satisfaction

Level of work absenteeism

Level of work absenteeism due to labor accidents

Cost of work absenteeism due to labor accidents

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50 LEAN INDICATORS INTEGRATED

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Cost of overtime

Level of overtime

Rotation of the workforce

Employees average seniority

Cost of production scrap

Time of production added value

Actual performance of production workforce

Time of total added value

Cost of corrective maintenance

Risk allocated to delinquent clients

Amount of allocated risk

Amount of excess risk

Client satisfaction

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Ease to integrate new functionalities: ISO standards, occupational hazards, data protection, etc.

Can be easily adapted at an affordable cost to the most specific processes of the client: specific production processes, etc.

ADAPTABILITY 7

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Connectivity with any device: presence control systems by magnetic cards, RFID or biometrics; data capture from machinery

and installations with SCADA devices, etc.

Perfect integration

with other software of the client

Ease at capturing data

from external databases

EASY INTEGRATION 8

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EXAMPLE OF INTEGRATION

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Desktops are fully customized

to the user role and preferences

Each user accesses directly

to the functions he uses with no need to navigate through menus

Easily configurable, friendly and intuitive

framework

Immediate export to PDF and spreadsheet

FUNCTIONALITY 9

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Web-based software: accessible from any device

connected to the Internet

All the functionalities are available

from any business scene

Facilitates the interaction with third parties: clients, suppliers, etc.

Accepts online proceedings with third parties: orders, training, etc.

Always with the utmost security

MOBILITY 10

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Fixed and very short deployment time

Deployment following

a perfectly defined project methodology

Remote maintenance only on the server:

· Does not require maintenance

· on the workstations

· Does not require updates installations · on each workstation

CONVENIENCE 11

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Flexible data model

Integration tools: Pentaho Data Integration Tool (Kettle), Enterprise Service Bus (ESB)

Java 2 Platform Enterprise Edition (J2EE)

Database independence: Hibernate

Spring Framework

Rich web interface: Zk Framework

Visual design of reports: iReports + Jasper Reports

TECHNOLOGY 12

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Backing from

regional, national and European institutions

Since 2006 holding

UNE-EN-ISO 9001 certification

for IT services including the software

design, development and deployment

Level 2 of maturity of the standard CMMI acknowledging us among the

Spanish companies with the highest level of software quality

2012 Award for Innovation

in Management and Organization

granted by the Development Institute

of the Region of Murcia

RELIABILITY 13

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The client does not pay for licenses

Very fitted cost of deployment

Compatible with cloud computing: minimizes the financial burden of the investment in hardware

Does not require the acquisition

of licenses for commercial operating systems

ECONOMY 14

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SCREENSHOTS

CUSTOMIZED DESKTOP

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50 INDICATORS FOR LEAN MANAGEMENT

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GRAPHICS AND CHARTS ASOCIATED TO INDICATORS

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BALANCED SCORECARD AND ALERT SYSTEM

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20 OLAP CUBES

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GRAPHS AND CHARTS FROM OLAP CUBES

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WORKFLOW MANAGEMENT

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PROJECT MANAGEMENT

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ACKNOWLEDGEMENTS

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INSTITUTIONAL BACKING

TECHNOLOGICAL PARTNERS

CLIENTS AND SUCCESSES

CONTACT US

HEADQUARTERS

Avda. Juan Carlos I, 55. Edif. JC1. Planta 16

30100 Murcia. Spain. EU

T +34 968 235337

WEBSITE

www.aquiline.es

COMMUNITY

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E-MAIL

clients@aquiline.es