paynet exchange integrated payments service for … · 2017-08-03 · positive pay connected fis...

Integrated Payments Service for Insurers A

PAYNET EXCHANGE

INTEGRATED PAYMENTS SERVICE FOR INSURERS

Integrated Payments Service for Insurers B

PAYNET EXCHANGE

INTEGRATED PAYMENTS SERVICE FOR INSURERS

Integrated Payments Service for Insurers1

PayNetExchange: A Fully Integrated Model Covers all your Payment Needs

Payment processing and execution are vital functions for insurers. Effectively managing these activities can provide greater visibility into cash on hand, reduce the risk of fraud and errors, increase operational efficiency and regulatory compliance, improve transactional costs and help create a more agile organization. However, not all insurance companies have the tools, systems and processes in place to deliver these operational and business efficiencies.

Recent CFO research indicates insurance companies have hit an efficiency plateau within their paper-based check payments processes. Insurance CFOs, poised to see additional value, are evaluating alternatives to the paper-check process. Check-print and mail outsourcing, electronic payments and virtual card payments, are providing enterprise wide gains.

Reduce your payments processing costs

FIS’ PayNetExchange is a SaaS solution; a web-enabled service on a single platform that provides payment execution services for all payment types for insurance organizations of all sizes. FIS’ payment execution services include traditional check printing and delivery in a secure facility as well as the migration of payees to ePayments and the associated processing of electronic payments such as ACH, wires and cards.

Payers submit a single payment file with multiple payment types in variable file formats as generated by their accounting or ERP system. This is a single file sent electronically.

Send a Single File with Multiple Payment Types: the single platform manages the printing and mailing of the checks, creates and transmits NACHA-formatted ACH origination files to the bank, formats wire payments in the required bank format of the bank and, through relationships with various card issuers and processors, obtains credit card numbers that may be used for payments.

● Reduced Fees: This approach helps companies realize significant cost savings from reduced per check costs to decreased ACH processing fees … there are many operational efficiencies to be gained by using a consolidated platform.

● Online Access: Enhance relationships with payees and employees through well-defined controls and innovative processes, allowing payments and remittance details to be delivered electronically.

● Migrate Away from Checks: PayNetExchange manages all of the various secure bank connections for the customer. PayNetExchange also enables corporations to transition from printing and mailing checks with remittances to either ACH electronic payments or card payments with electronic remittances, without requiring changes to existing A/P processes.

● Payee Enrollment: Payees can easily sign up to receive electronic payments. A simple, easy-to-use, self-enrollment website is available for payees to indicate their preferred payment method (card or ACH). Payees can provide and maintain their banking information for ACH payments without any involvement from the Payer.

● Ongoing Support: Electronic remittance advice may be viewed by payees via this same secure website. Payment and remittance information is downloadable in a variety of industry standard file formats for input to the Payee’s A/R system.

● FIS also assists with routine inquiries and maintenance of the payee relationships. FIS has developed a proven payee enablement methodology that utilizes a comprehensive approach based on best practices to sign up payees to accept either ACH or Card payments. FIS’ Payment Services provides and manages payee enablement campaigns to help drive payee adoption of electronic payments.

DAWN LOTHRINGER, TREASURY MANAGER.

Since outsourcing payments processing to FIS, productivity among employees has improved drastically. The time once used

to manually print checks and stuff envelopes is now freed for more goal-driven activities.

Integrated Payments Service for Insurers 2

Learn more about Virtual cards; another means of electronic settlement

Many payees are not comfortable sharing their banking information due to security concerns. For these instances, credit cards can provide another acceptable method of electronic settlement. However, rather than using a traditional credit card, they can instead use a virtual card. This method allows the payer to issue a specific card number for a single-time use to a specific payee for a specific value.

Not only is this a highly secure method, it also comes with an added benefit. Much like any affinity card program, virtual cards offer rebates. Rebates from virtual card payments can turn a cost center into a revenue center.

Adopting an electronic B2B payment strategy that takes advantage of highly secure virtual cards will help your company to reduce your payment processing costs, streamline your payables process, and generate revenue through virtual card rebate programs. Your company will earn rebates from check disbursements that are migrated to virtual card payments based on a defined percentage of your total monthly spend. Using card rebates to offset the cost of additional automation makes the ROI in your business case even more compelling.

Handling exceptions

While many payments can be converted to electronic payments like ACH, wire or virtual card, there are still those that must be paid by paper check. However, printing and mailing checks is time-consuming, expensive and takes resources away from your core activities.

PayNetExchange provides the ability to outsource the printing and mailing of any checks, including:

● Accounts payable (A/P) checks – eliminate the hassles of producing payments to your suppliers, service providers and other trading partners.

● Payroll checks – relieve the stress of printing payroll checks. Securely process, print and deliver direct deposit advices or present them online.

● Rebate and refund checks – manage rebates and refunds efficiently.

● Commission checks.

● Employee reimbursement checks.

● Settlement checks.

● Tax checks.

PayNetExchange can reduce costs via address cleansing and postal sorting, which helps produce the lowest possible postage costs. Job splitting allows the printing and mailing of select items, while providing the option to display other items online. Customers and their payees can easily view payment and remittance documentation in PDF format. Security controls can be used to limit access to appropriate individuals.

5 Steps to Reducing your A/P Costs

Take Data FeedData file feeds from existing ERP or AP system to the PayNetExchange platform; our expertise in data mapping and transformation enables us to do this… any file/any format.

Mock-up Checks/eSignaturesMockup of existing checks and e-Signature; this allows us to create a look and feel that is tailored to your business.

Positive Pay ConnectedFIS manages the communication with your bank; facilitating positive pay and receipt of documentation and remittance data.

FTP Process EstablishedThe file transmission process is established allowing FIS to accept payment instructions from you for processing.

Take Data FeedThe FIS services team will be working closely with your AP group; once the service is established, it will go through a testing phase and then live.

APPROVED FIS ICONSFIS Green

LEGACY SUNGARD ICONSFIS Green

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B2B Checks Rack up $25 Billion in Processing Costs Annually

Leaving the check behind: ePayment Services

When it comes to B2B payments, check printing is still a prevalent practice, racking up a staggering $25 Billion in processing costs annually at an average cost greater than $10.00 per check†. With figures that high, there is an opportunity to substantially decrease costs by migrating away from checks to ePayments.

ePayments offer many benefits including reduced processing costs, elimination of non-core activities and improved controls. However, when it comes to actually implementing a payments migration project, there are several hurdles that need to be overcome:

● How will payee’s bank account details be obtained?

● Where will banking details be stored? Is it secure?

● Who will manage the ongoing payee support inquiries?

These questions can be answered simply: FIS offers an integrated payments platform with value-added services that include payee enrollment, data management, and ongoing support services to help your A/P team and your payees. By instituting these payee enrollment and support services, the solution then becomes a real option and you unlock the full benefits of electronic payments.

AFP ELECTRONIC PAYMENTS SURVEY

† SOURCE 1: ABERDEEN GROUP.


Payee Enrollment; Getting Over the Hurdle

A formal payee enrollment program is a highly targeted campaign to help educate and convert payees from check to electronic payment. Payee enrollment is the single biggest hurdle for companies seeking to migrate from checks to electronic payments such as ACH or virtual card. FIS has developed a proven payee enrollment methodology that utilizes a comprehensive best practices approach to optimize conversion to electronic payments. When companies attempt to handle payee enrollment in-house, time and staff constraints often limit the rate at which they are able to invite their payees to receive electronic payments.

The FIS payee enrollment team designs comprehensive campaigns tailored to the preferences of each company and manages the onboarding process for your customers. FIS will call according to your desired frequency, and can tailor the conversations to your preference. One of the key benefits is that the payee enrollment team can offer a choice of electronic payment methods; if a payee declines virtual cards, the same enroller can offer ACH payments. This approach maximizes campaign results when migrating to ePayments.

WAYNE SCHWEIZER, SENIOR FINANCIAL ANALYST,

TERRACON CONSULTANTS, INC.

FIS’ payee enrollment team has done

a great job reaching out to our payees.

Through their integrated campaigns, and with

minimal effort on our part, we have been able to convert

about 20% of our checks to

electronic payments.

Reporting/Analytics

Benchmark tracking

Campaign Design

Payee Response Tracking

Payee Segmentation

Campaign Execution

PayeeEnrollment

Calling Campaigns

Tailored Emails

Print and Mail; Letter Campaigns

Payee Analysis

Campaign Management

Bank Account Management

FIS’ PAYEE ENROLLMENT TEAM IS BASED IN THE US– OPERATING AS AN EXTENSION OF YOUR A/P GROUP.


Payee Support Services; an Extension of your A/P Department

An Extension of your A/P group

Payee enrollment is just the beginning – FIS also handles inbound calls and servicing. The FIS representative can walk you suppliers through the process and handle any questions that may arise. This is all handled by FIS staff in a US-based location, in a secure PCI-compliant facility.

Payee Payment Portal for simple reconciliation

Effectively reconciling payments to corresponding invoices can be a huge challenge for corporate A/R departments, because the details for payments and invoices are often received separately. Without the means to identify which invoice is associated with any given payment, difficult and time consuming research is required to determine how to properly apply and account for payments.

The PayNetExchange Payee Portal helps corporations improve visibility into cash flow, reduce internal processing costs and accelerate payment collections for increased availability of funds. Payees in the PayNetExchange network receive automated email notifications concerning new payments posted to their registered accounts. Users are also able to receive payment and remittance information electronically and to download payment/remittance data in a variety of industry standard formats for upload to an accounting system.

Improve visibility to incoming payments

The PayNetExchange Payee Portal helps improve visibility into cash flow and accelerate payment collections for quick availability of funds. The system automatically sends corporations notifications once payments are processed within the FIS network. This functionality improves visibility and allows the corporate receivable department to accurately forecast incoming payments — leaving more time for staff to focus collection efforts on customers with outstanding invoices.

White Glove Treatment


Maintaining a database of payee bank routing and account numbers is a massive responsibility. The potential for a data breach is a real risk and the loss of payee data can lead to irreparable damage to your brand and reputation. FIS removes the burden of maintaining secure information in your location.

At FIS, availability and security is designed into each and every solution. Understanding the importance of data privacy and security, FIS has developed a rigid, complete infrastructure designed to provide extensive security and control over payment and remittance data received from our customers.

FIS’ Payment Services is compliant with the Payment Card Industry Data Security Standard v2.0 (PCI DSS).

Taking the burden of security off your shoulders

FIS’ US-Based data center provides secure facilities for Payment Services business-critical computing. The data center offers redundant environmental and electrical facilities to ensure that single component failures do not affect customer’s operations. FIS’ private network backbone is designed to deliver continuous availability. FIS Managed Security Services provides the tools and support to safeguard the system from internal and external attacks. A FIS dedicated Security Operations Center provides 24/7 vulnerability monitoring and management.

Keeping the payment archive online and impenetrable

Access to historical payment data is a key requirement for many organizations. With PayNetExchange, payment information is stored in a secure archive that can be viewed online. Payers can also use the power of the PayNetExchange archive to store information from wire transfers and financial electronic data interchange (EDI) records. By allowing the online presentment of these other payment mechanisms, the PayNetExchange archive can provide a single, secure warehouse for all payment transactions, leading to improvements in accounts payable processes.

Full HIPAA policy and training

In addition to data security and data protection policies and controls that are provided through FIS’ Information Security Policy and its supporting procedures and operations, FIS has in place a full HIPAA Policy and undertakes HIPAA training for staff. Staff is trained in data protection and privacy for PII, PHI, and sensitive data. Annual security training for all staff includes data protection and security. While FIS has a HIPAA Business Associate relationship with certain clients for selected products, the HIPAA Policy and Procedures are applied across products and staff.

Don’t let Security be your Downfall


Keep Control, Lose the Hassle

The importance of bank neutrality

FIS’ PayNetExchange offers the flexibility of bank neutrality. Changing your banking relationship will not disrupt your relationships. Your payee’s experience remains constant regardless of your financial institution. In contrast, switching from a bank-provided solution can be very disruptive because your payees would need to re-register with a new payment network.

Banks often offer point solutions. For example, a bank may offer transition to virtual cards, but for companies that prefer to receive payments via ACH, the bank may simply forward them to your A/P department.

Send files your way

Payers can submit data files to FIS using a variety of file formats, minimizing the IT involvement necessary to pull and format the files from your system. Many payment service providers require a specific file format, which requires development and IT involvement, in order to produce a suitable file.

Centralized administration – an extension of your A/P group

PayNetExchange allows a centralized user where companies can set up an unlimited number of users within the corporation who would require access to the service. The service also offers configurable security controls that can restrict access levels of specific users within the application. This functionality allows corporate receivable departments to unify the processing of payments and also grant access to remote users if necessary.

Accelerate collection of funds

With PayNetExchange, corporations are enabled to receive both payment and remittance information at the same time, so payments are reconciled to invoices quickly and accurately. The service offers on-demand electronic payment images and invoice remittance details that are accessible to corporations via a secure supplier web portal. In addition, the payment and remittance data download option provides users the flexibility of obtaining payment and remittance data in any of the following file formats: CSV, XML, STP820, BAI2 and the standard Receivables (GETPAID) format. This ability eliminates the time-consuming process of reconciling payments to invoices and entering data by hand. Instead, downloaded files can be easily uploaded to the corporate accounting system for accurate and efficient posting to customer accounts.

GLENN KLOOS, VICE PRESIDENT OF PROCUREMENT, AND

FORMER VICE PRESIDENT OF TREASURY, AT ZACHRY INDUSTRIAL, INC.

The most significant benefit has been our

ability to earn rebates simply by making payments

via virtual cards. Our company is able to use those rebates

to invest in the growth of our company.


An Integrated Payments Service to Reduce A/P Costs1. Integrated Payments Platform PayNetExchange is FIS’ web-based integrated payments platform that can take a payment feedfrom your A/P group and process it as checks, ACH, Wires or Cards through a single online portal.

2. Payee Enrollment Service Everyone recognizes that one of the biggest challenges is simply contacting the payees, and getting their payment details – FIS provides a payee enrollment center in the US, focused on creating custom tailored campaigns to migrate your payees.

3. Payee Support Center Acting as an extension of your A/P department, FIS will support your payees out of our call center; managing inquiries, card processing issues, and more.

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Corporations are seeking ways to improve efficiencies, reduce costs and increase revenue. Common challenges are:

● Reducing budgets

● Finding new revenue opportunities

● Improving cash management

● Centralizing AP operations

● Consolidating multiple ERP systems

● Outsourcing non-core business functions

● Reducing banking costs

Core business functions create a value stream and give companies a competitive edge. Spending time and resources on non-core activities detract from what they do best. For organizations that print paper checks, the process of printing checks, stuffing envelopes and mailing can overwhelm even the most efficient accounting team. Maintaining banking connections and managing payee banking information can detract from keeping up with competitors, decrease productivity and reduce profitability.

About FIS’ Solutions for Insurers

FIS empowers insurers across life and annuity, health, property and casualty business lines with solutions that support their end-to-end process needs. Our integrated products and services enable companies to increase system and process efficiency, control costs, manage risk and capital better, improve business decisions, design more competitive offerings, and engage successfully with their customers. We provide comprehensive support across the functional ecosystem, including actuarial and risk, finance and accounting, investments, reporting and compliance, policy and claims management, and member services. FIS partners with insurance firms at over 1500 sites in more than 65 countries, helping them to stay ahead of change and meet their goals.

About FIS

FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. For more information about FIS, visit www.fisglobal.com

©2016 FISFIS and the FIS logo are trademarks or registered trademarks of FIS or its subsidiaries in the U.S. and/or other countries. Other parties’ marks are the property of their respective owners. 0871

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paynet exchange integrated payments service for … · 2017-08-03 · positive pay connected fis...

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