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PB Americas H1N1 Response Plan Contents 1. Introduction..................................................................................................................2 2. Responsibilities and accountabilities........................................................................2

2.1 All Senior Manager 2 2.2 Human Resources 2 2.3 Americas Safety Director 2 2.4 Chief of Staff(s) 3 2.5 Project Support Managers 3 2.6 Director of Administration 3 2.7 Regional Manager, Area Construction Manager 3 2.8 Project Managers 3 2.9 All employees 3

3. Influenza………………………………………………………………………………………4

3.1 Symptoms 4 3.2 How influenza spreads 4 3.3 How to avoid influenza 4

4. Potential impact of a pandemic..................................................................................4 5. Pandemic planning......................................................................................................5

5.1 Keep up-to-date on pandemic information 5 5.2 OHS risk management 5 5.2.1 Manage the direct risk of infection 5 5.2.2 Manage the indirect risks arising from changes to usual work arrangements 7

6. Recording Time............................................................................................................7 6.1 Absence due to employee’s illness 7 6.2 Office Closing 7 7. Review and evaluate..................................................................................................8 8. Related information...................................................................................................8 List of tables Table 5-1 Government websites 5 Appendix A – Cleaning Procedure Appendix B – The Flu and You posters Appendix C – Employee guidance Appendix D – PB Americas H1N1 Office Response Procedure Appendix E – Q & A on H1N1 and PB Americas response for Managers Appendix F – Reporting Flow Chart Appendix G – H1N1 Flu Virus Memo to office employees

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1. Introduction This document outlines PB Americas (and all US based employees/operations, here in after referred to as “PB”) approach to proactively managing and minimizing the impact of pandemic influenza, currently H1N1. As the risks posed by an influenza pandemic are reasonably foreseeable, PB has a duty of care (to provide a safe and healthful working environment) to undertake planning and preparation for potential workplace exposure to pandemic influenza. Furthermore, the Federal government recommends that measures to ensure the health and safety of employees at work should be incorporated into an organization’s business continuity planning for pandemic influenza. While this plan focuses on pandemic influenza, many elements can be adopted for other emergency situations. 2. Responsibilities and accountabilities 2.1 All Senior Managers Senior Manager are accountable for:

• Allocating resources to proactively manage risks associated with pandemic influenza • Monitoring and following the pandemic plan • Communicating relevant information to employees.

2.2 Human Resources Human Resources is accountable for:

• Providing updates on PTO status • Monitoring compliance of employee leave arrangements as these relate to pandemic

influenza management. • Monitoring HIPPA compliance. • Receiving information from employees on health status. • Providing managers with guidance on employee leave status. • Addressing employee relations issues. • Seeking legal advice.

2.3 Americas Safety Director Americas Safety Director is accountable for:

• Providing updated information and guidance on pandemic and influenza response. • Monitoring global pandemic responses. • Communication of pandemic status to management. • Maintaining statistics and, if required, providing data to government agencies.

2.4 Chiefs of Staff(s) The Chiefs of Staff(s) are responsible for:

• Implementing the pandemic plan in their region • Assuring there are sufficient supplies of personal protective equipment and other hygiene

products

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• Control of entry to the workplace 2.5 Project Support Managers The Project Support Mangers are responsible for ensuring that the field offices are provided with necessary cleaning supplies. 2.6 Director of Administration The Director of Administration is accountable for:

• Administration of the Pandemic Preparedness Program. • Ensuring adequate supplies of Personal Protective Equipment (PPE) are available in the

offices. • Monitoring the effectiveness of the facility response when a case is discovered. • Arranging appropriate safety precautions and response with building property

management. 2.7 Regional Manager, Area Construction Manager The RM and ACM are responsible for coordinating staff needs at the project level based on input from the project managers. 2.8 Project Managers The Project Managers are responsible for:

• Monitoring field employee well being. • Holding staff meetings to keep employees informed and to receive input from employees

on influenza occurrences. • Monitoring staff levels and providing an update on staff needs to the Regional Manager

or Area Construction Manager. • Consult with the ACM or the RM concerning employee hours if an employee does not

have PTO time. • Consult with the client about PB’s Pandemic Plan and to determine if the client has a

pandemic plan. 2.9 Employees and Subcontractors Employee and subcontractors have a duty to care for their own health and safety and for the health and safety of others who may be affected by their actions. Specifically, employees and subcontractors are required to:

• Follow any health and safety instructions that are issued as part of pandemic planning by the company.

• Report any incidents or occurrences that may place employees at risk. • Comply with public health advice and any emergency measures. • Inform their immediate supervisor and HR if they become ill with symptoms of influenza. • Please stay home and do not come to work if suffering from influenza. The CDC

recommends that people stay home until at least 24 hours after they are free of fever (100° F [37.8°C]), or signs of fever without the use of fever-reducing medications.

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3. Influenza 3.1 Symptoms Early symptoms of influenza in humans include:

• fever • sore throat • cough and sneezing • headache • chills • muscle aches and pains • runny nose • sometimes, diarrhea and vomiting.

3.2 How influenza spreads Influenza spreads from infected persons to others as follows:

• Transmission from direct person-to-person contact • Touching infected surfaces or from handling infected materials (the virus cans survive for

some hours on common surfaces and be transmitted by hand to infect the nose, eyes or mouth).

• Airborne droplet transmission over a distance of about three feet, through coughs and sneezes.

• Aerosol transmission through indoor air containing concentrations of the virus suspended in moisture or dust particles.

Those infected with the virus are likely to be contagious one day before symptoms develop and a week or more after becoming sick. Young children may be contagious for longer periods. 3.3 How to avoid influenza The most effective ways to prevent influenza are to avoid contact with people who are ill; avoid touching surfaces that may be contaminated with the virus; staying in good health; getting sufficient sleep; reducing stress; drinking lots of fluids and eating nutritious food. It is also important to limit the spread of germs by washing hands regularly, covering the nose and mouth with a tissue when coughing or sneezing, and appropriately disposing the used tissue, as well as avoiding touching the eyes, nose or mouth. Coughing or sneezing into the crook of your elbow is also a recommended practice. 4. Potential impact of a pandemic A pandemic represents a significant threat to the usual conduct of business and may require changes to the manner and location in which work is performed and staffing arrangements to maintain business continuity. Inordinately high absenteeism may disrupt project schedules, the stability of staff, and client relations.

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Factors affecting attendance may include: • Very high absenteeism due to illness or caring for family • Absence based on fear and anxiety • Stringent infection control measures in both the community and the workplace • Restricted transport • Impact of possible deaths or serious illness among families, friends and work colleagues.

5. Pandemic planning PB will proactively plan and prepare for an influenza pandemic by taking the steps outlined below. 5.1 Keep up-to-date on pandemic information PB will monitor influenza pandemic information. Information will be provided to employees on the nature of the virus, where they can get information, and actions they can take in the workplace to help control risks. Government posters on good personal hygiene practices which can be found in Appendix B should be posted in each office. 5.2 Occupational Health and Safety Risk Management OHS risks during a pandemic can be loosely categorized as the direct risks of infection and the indirect risks arising from changes to usual work arrangements. PB will make every attempt to provide for a safe and healthful working environment. Employees are encouraged to consult with their manager and/or human resources if there is a concern that they or their work may be adversely affected by the pandemic. 5.2.1 Manage the direct risk of infection Workplace measures to contain and prevent virus transmission and prevent infection are based on the current advice from health and workplace safety authorities. This advice is likely to change frequently and as such the most current advice should always be referenced from the following sources: Table 5-1 Government websites

Source Link Centers for Disease Control (CDC) www.cdc.gov World Health Organization (WHO) www.who.int/en/ OSHA www.osha.gov US Government Flu site www.flu.gov CDC H1N1 site www.cdc.gov/h1n1flu

The CDC has indicated that there are certain groups of people that may be at a higher risk for exposure to influenza. Employees are encouraged to consult with the personal doctor to determine if they are at risk. The CDC has identified the following as high risk:

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• High risk employees (pregnant women, employees with certain chronic medical conditions that put them at increased risk for complications of influenza) should seek medical advice from their personal doctor.

• Employees are encouraged to consult with human resources concerning personal medical conditions. Employees are also encouraged to adhere to guidance provided by their personal doctor.

Appoint a regional influenza manager The severity of an influenza outbreak may require the appointment of an influenza manager to assist in coordinating the pandemic response within each region. Social distancing Employees, where there is a real or perceived threat, may choose to engage in social distancing. (Social distancing is similar to what you would normally practice if you observed someone in the workplace with a cold or other noticeable illness. The person who is ill will normally let others know if they are not feeling well by not offering their hand as a greeting or simply stating that they are not feeling well today). Hygiene Good hygiene habits are the most effective way to limit the spread of influenza. All employees must cover their mouth and nose when sneezing or coughing, dispose of used tissues appropriately and regularly wash their hands. Sneezing or coughing into the crook of your elbow is recommended. PB has provided hand sanitizing stations in offices to help minimize the spread of contamination. Wellbeing All PB employees should always be encouraged to maintain their well being through a balanced program of quality sleep, healthy eating and exercise. Negative factors such as stress, alcohol, drugs and smoking should be avoided. Personal protective equipment PB will maintain a supply of disposable surgical masks. Nitrile or rubber gloves, and sanitizing wipes will be made available and used whenever handling and cleaning known or likely infected items. Manage the situation when employees become ill at work • Employees at work who report or show influenza type symptoms should be advised to go

home and to see his/her doctor for medical assessment. Employees should not return to work until healthy to do so. Human Resources will maintain a record of employees who become ill.

• When a person with symptoms of influenza has left the workplace, the Facility Manager will make arrangements to ensure that their workstation and work area are thoroughly cleaned and disinfected. A cleaning procedure can be found in Appendix A.

• Any employee who has interacted with an ill employee should wash their hands thoroughly after the interaction.

Ventilation and air-conditioning

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Facility Managers will ensure building ventilation and air-conditioning are maintained and that internal spaces are well ventilated. Travel • PB employees who are planning international travel are advised to monitor the Federal

Government’s travel websites which can be found on the home page for American Express Travel.

• Based on advice from the relevant health and workplace safety authorities at the time, PB may consider issuing travel kits to employees who are travelling to pandemic influenza affected countries. Travel kits may include items such as surgical masks, and alcohol-based hand cleaners.

5.2.2 Manage the indirect risks arising from changes to usual work

arrangements A pandemic may demand significant changes to work arrangements, and these new arrangements may introduce health and safety risks for employees. The following indirect risks can be anticipated at PB and should be managed as follows:

Anxiety among employees • PB will provide employees with advice on pandemic influenza, the risks and control

measures which are in place in the workplace. • PB will communicate the availability of counseling through its Employee Assistance

Program.

Unfamiliar work and higher workloads PB will endeavor to meet client expectations and its contractual obligations. In recognition of the strain placed on the work force, PB may have to use qualified employees from other locations to meet project needs.

6. Time Sheet Entries 6.1 Absence due to Employee’s Illness Employees absent due to an illness are required to charge PTO Sick for the first 5 consecutive work days of the absence. If an employee is absent for a sixth consecutive work day, She/he will be put on medical leave and must apply for short term disability. Information on this procedure can be obtained from the Human Resources Manager. 6.2 Office Closing Local management must obtain approval up to and including the COO to close a PB office. In the event an office must be closed, the legal requirements for paying exempt and non-exempt employees differ. Management must consult with the HR Manager in order to ensure compliance with the Fair Labor Standards Act. 7. Review and evaluate PB will review and evaluate both this document and the effectiveness of control measures on a regular basis.

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8. Related information Reporting Employees by pay period using PTO Sick time Appendix F – Reporting of H1N1 Occurrences

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Appendix A - Cleaning procedure General This cleaning procedure provides information for the safe cleaning of a potentially influenza infected person’s workstation or area within a field office to prevent spread of infection. The Project Support Manger (PSM), Facility Administration Manager (FAM), Local Office Administrator (LOA) or field office manager will arrange for the cleaning and disinfection of any workstation where a person with suspected influenza has been sitting after they have left the workplace. Other known places within the office where the individual has been should also be cleaned. Equipment required • Alcohol wipes – 70% isopropyl alcohol or 65% ethyl alcohol • Nitrile or rubber gloves • Disposable respirators (surgical type masks) • Plastic waste bag. Instructions 1. Put on gloves. 2. Isolate the person’s workstation. Prevent any other employees from accessing workstation. 3. Wipe down all workstation surfaces with alcohol wipes. 4. Put in dishwasher or wash by hand in hot soapy water any mugs, plates, cutlery or other

dishes that the person has been in contact with. 5. Wipe down with alcohol wipes any other surfaces that the person has been in contact with

(e.g. door handles, first aid room bed). 6. Dispose of soiled items such as used tissues, masks and gloves in a plastic waste bag before

placing in the general waste bin. 7. Clean any surfaces you have touched with your contaminated gloves using alcohol wipes. 8. Wash your hands thoroughly with soap and water or with alcohol-based hand cleaner. Remember Hand hygiene is the simplest, most effective way you can protect yourself and reduce the spread of infection.

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Appendix B - The flu and you posters Posters can be copied and pasted for printing.

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Appendix C – Employee Guidance PB Americas (and all US based employees, here in after referred to as “PB”) will make every effort to provide for a safe and healthy working environment. The employees have a responsibility to help the company meet this effort. Employees are encouraged to actively participate in minimizing the impact of influenza on the company and fellow colleagues. Employees have a duty to care for their own health and safety and for the health and safety of others who may be affected by their actions. Specifically, employees are required to:

• Follow any health and safety instructions that are issued as part of pandemic planning by the company.

• Report any incidents or occurrences that may place employees at risk. • Comply with public health advice and any emergency measures. • Inform their immediate supervisor and/or HR if they become ill with symptoms of

influenza. • Consider staying home from work if suffering from influenza. The CDC recommends

that people stay home until at least 24 hours after they are free of fever (100° F [37.8°C]), or signs of fever without the use of fever-reducing medications.

Early symptoms of influenza in humans will include:

• fever • sore throat • cough and sneezing • headache • chills • muscle aches and pains • runny nose • sometimes, diarrhea and vomiting.

How does influenza spread? Influenza spreads from infected persons to others as follows:

• Contact transmission from direct person-to-person contact and touching infected surfaces or from handling infected materials (the virus cans survive for some hours on common surfaces and be transmitted by hand to infect the nose, eyes or mouth).

• Airborne droplet transmission over a distance of about three feet, through coughs and sneezes.

• Aerosol transmission through indoor air containing concentrations of the virus suspended in moisture or dust particles.

Those infected with the virus are likely to be contagious one day before symptoms develop and a week or more after becoming sick. Young children may be contagious for longer periods. How to avoid influenza The best ways to prevent catching influenza is to avoid contact with people who are ill, trying not to touch surfaces that may be contaminated with the virus, staying in good general health and being physically active, getting lots of sleep, reducing stress, drinking lots of fluids and eating nutritious food. It is also important to limit the spread of germs by washing your hands regularly, covering your nose and mouth with a tissue when you cough or sneeze and appropriately disposing the used tissue, as well as avoiding touching your eyes, nose or mouth.

Hygiene Good hygiene habits are the most effective way to limit the spread of influenza. All employees must cover their mouth and nose when sneezing or coughing, dispose of used tissues appropriately and regularly wash their hands. PB has provided hand washing stations in offices to help minimize the spread of contamination. Social distancing Employees, where there is a real or perceived threat, may choose to engage in social distancing. (Social distancing is similar to what you would normally practice if you observed someone in the workplace with a cold or other noticeable illness. The person who is ill will normally let others know if they are not feeling well by not offering their hand as a greeting or simply stating that they are not feeling well today). Sick Leave – PTO Sick Employees should use PTO Sick on their time sheet when they are not able to work. If an employee is absent for a sixth consecutive work day, She/he will be put on medical leave and must apply for short term disability. Information on this procedure can be obtained from the Human Resources Manager.

Appendix D PB Americas Office H1N1 Response Procedure I. PURPOSE The purpose of this procedure is to establish PB Americas (and all US based employees, here in after referred to as “PB”) roles, responsibilities, actions, and follow-on activities which are to be taken in anticipation of an office experiencing a case of H1N1 or when an office experiences a case of H1N1 either by an employee or an employee’s family member. II. RESPONSIBILITY Coordination, communication, and execution by several individuals and functions are necessary if this procedure is to be successful. Area Manager, Regional Manager, Project Manager - monitors absenteeism and illness patterns in her/his office. Reports incidents of H1N1 among staff or family members to the Director of Administration and the Human Resources Manager. Plans and coordinates alternate work arrangements including but not limited to flexible work schedules and use of contingency staff. Requests a copy of the client’s pandemic response plan and coordinates with project staff, especially where employees are part of or housed by the client. Director of Administration – assures personal protective equipment is available for the office. Arranges with management to sanitize the office or area of the office affected of the building when an incident occurs. Human Resources Manager – works through the Director of Human Resources Operations to communicate with employees in the affected office (Natalie Benjamin’s memo of September 8, 2009 to Tampa office employees re: H1N1 is an example). Obtains from area manager information about absenteeism, assists with planning alternate work schedules e.g. working from home, altered schedules, etc., addresses employee relations issues, works with management to protect employee privacy where possible, informs employees about medical leave procedures. Americas Safety Director – researches information about H1N1, compiles statistics on internal incidents of H1N1 and disseminates information to Americas’ management. Apprises PB’s management of external trends that might impact the business. Prepares and distributes health and safety advisories to employees and offices. Assures the message is consistent and that advisories are posted in each office. Director of Human Resources Operations – Oversees the activities of Human Resources Manager. Seeks legal advice where necessary and assures office management is adhering to the procedure. Employees – Employees and subcontractors have a duty of care for their own safety and for that of others who may be affected by their actions or omissions at work. Specifically, employees and subcontractors are required to:

• Follow any safety instructions that are issued as part of the pandemic plan • Report any incidents or occurrences that may place employees at risk • Comply with public health advice and any emergency measures • Inform their immediate manager and HR if they become ill at work with symptoms of

influenza. • Please stay home and do not come to work if suffering from influenza. The CDC

recommends that people stay home until at least 24 hours after they are free of fever (100° F [37.8°C]), or signs of fever without the use of fever-reducing medications.

III. EQUIPMENT Each office, whether or not it experiences an incident of H1N1 will have available a supply of alcohol wipes, nitrile or rubber gloves, plastic waste bags and surgical type disposable masks. Each office will also be provided with a hand sanitizer dispenser and refill. The dispenser can be ordered through eProcurement in the Staples catalogue.

Gojo Purell TFX Touch Free Space Saver instant hand sanitizer Item #818357 (no

charge) Gojo Purell TFX Foam Hand Sanitizer Refill, 2 per case, Item #808941 OR Gojo Purell TFX Gel Hand Sanitizer Refill, Item #818356

Questions should be directed to Eddie Pritchard in NY at 212-631-3735. The hand sanitizers should be located where employees frequent and consideration should be made to locate the dispenser where visitors coming into the office for a meeting might be obliged to use them upon entering the PB office environment. A stand is available for purchase if there is not an appropriate location on a wall accessible to the main entrance. Additional dispensers should be obtained if the initial distribution is not sufficient for the facility size. A sign can be placed above the hand sanitizer dispenser at the main entrance or near conference rooms stating:

WELCOME TO OUR OFFICE. WE ARE ATTEMPTING TO PROVIDE A SAFE AND HEALTHFUL WORKPLACE FOR YOU AND OUR

EMPLOYEES. PLEASE CONSIDER USING THE HAND SANITIZER FOR YOUR CONVENIENCE.

THANK YOU FOR YOUR ATTENTION TO PREVENTION.

Additional equipment for office –

• Rubber gloves, Staples Item # 581881, size large • Disinfecting Wipes, Staples Item # 616321, Clorox Disinfecting Wipes Lemon Fresh

Scent 75/tub • Respiratory surgical type mask, Grainger Item # 4MH50, Health care type mask, 20 per

package IV. COMMUNICATION If an employee in an office is known to have the H1N1 flu, a general email will be sent to all employees in that office with guidance on what to expect and actions they should take. The message will come from the local human resources manager. No information will be provided concerning the name of the employee or her/his condition or location. In addition, Americas Safety Director will distribute health and safety advisories to all employees. Copies should be posted in each office.

V. MONITORING If and when an office has an incident, it will be reported to the Human Resources Manager, Americas Safety Director, Director of Human Resources Operations, Director of Administration, and Americas Chief of Staff who will inform Americas Chief Operating Officer. Americas Safety Director will maintain statistics on incidents and, if appropriate, provide the information to government agencies. VI. CLIENT OFFICES HOUSING PB EMPLOYEES The project manager should obtain a copy of the pandemic response plan for the location housing PB employees. When reviewing the client’s plan, it should be consistent with or more stringent than the PB plan. The client’s response plan may contain closure guidance for a facility or office. Employees should be advised of any actions that would close the facility and be provided with guidance on what they should do. If there is no pandemic response plan available, this plan will be used.

Appendix E – H1N1 Q& A and PB Americas* response for Managers Q1. If there is an incident of H1N1 in an office or if a family member of an employee

contracts H1N1, who should be notified?

A. The employee’s immediate supervisor must be notified. The supervisor or Project Manager should notify the area manager and local HR/ADMIN. She/he in turn must tell the Director of Administration and the Human Resources Manager as soon as she/he has been made aware.

Q2. Does PB have a plan in place to address the H1N1 pandemic? A. Yes. In addition, e-mails regarding H1N1 advising employees about proper hygiene and

prevention techniques have been distributed. (They can be found on PB intranet site under Americas Human Resources.) Posters have also been distributed to each office and PB will continue to distribute information that it considers relevant. Hand sanitizer dispensers have been distributed to all offices. Additional equipment will be provided through the Director of Administration or the local office manager.

Q3. What steps can be taken to make sure employees are informed? A. Despite the impact H1N1 might have and the communication plan outlined in Appendix D

Section IV, it’s possible that some employees are not informed or have misinformation. This is an opportunity for an area manager to arrange brown bag sessions to reinforce what PB is doing and the steps employees should take to minimize their exposure.

Q4. If H1N1 becomes widespread what is being done to make sure PB meets its clients’

needs and contractual obligations? A. The CDC has reported that the H1N1 strain is not as harsh as originally predicted. But it’s

smart to consider worst case possibilities. PB is committed to meet the needs of its clients. An outbreak in an office or on a project could impact our services. If this happens, the area manager or project manager should consider using qualified resources from other offices or projects. In that regard, area and project managers should be communicating about their particular situation and the staff that might have to be shared or temporarily redeployed. Flexible and alternate work arrangements might have to be considered. These arrangements might include altering daily work hours, having employees work at other locations, or, if possible, work from home. It’s also important to keep clients informed about what PB is doing.

Q5. Should an office, group or project’s disaster recovery plan be updated? A. While each office, group, or project’s disaster recovery plan is intended to address major

disruptions to work caused by an array of situations, it’s wise to update the plan now letting clients and employees know of the changes.

Q6. What happens if the H1N1 pandemic is so widespread that an office is closed? A. Closing an office is a last resort and we believe the situation won’t come to that. However,

before an office can be closed the COO has to be apprized of the situation. He will make the decision as to whether this is the appropriate action.

Q7. Can employees be allowed to work from home during the H1N1 pandemic? A. PB does not have a specific policy allowing working form home. However, if circumstances

in an office or project are such that working from home is the prudent course, managers can approve employees to work from home. However, employees must understand they have the same responsibilities as if they were working in the office.

Q8. If an employee works from home, the employee may incur additional setup fees and

telephone charges. Will these be reimbursed? A. Yes, provided they are approved for home working they will be reimbursed by the employee’s

cost center, with proper documentation of receipts.

Q9. If employees have to work from home or other locations (client or PB offices), are extra computers available?

A. IT is inventorying computers that may be available in such a situation and the Director of

Administration expects that, if new computers are required, they’ll be delivered promptly. There are a limited number of spare computers at each location. If the number of requests at a location is greater than the spare inventory, the Area Manager should discuss other possible solutions with the Geography IT Manager or the Americas IT Manager. There are a number of applications that can be accessed by a home computer via the internet. Those applications include: e-mail (Outlook Web Access), electronic timesheets (ETS), PB Shares, and the HUB. Access to these systems are through the PB Portal (https://portal.pbworldnet.com/.

Q10. If an employee is sick due to H1N1, how should she/he complete her/his

timesheet? A. Absence due to H1N1 is treated the same as any other absence due to illness. The

employee records PTO sick on the timesheet. If the absence is for more than 5 consecutive work days, the employee is put on medical leave and has to apply for short term disability. The Human Resources Manager can provide advice on the steps which have to be taken.

Q11. Can a supervisor or manager send an employee home who has symptoms of H1N1?

A. Usually, an employee who is feeling ill will tell his/her supervisor he/she wants to go home. If

you suspect an employee may have the flu and is unwilling to go home, consult with HR. The CDC recommends that people stay home until at least 24 hours after they are free of fever (100° F [37.8°C]), or signs of fever without the use of fever-reducing medications.

Q12. With all the publicity regarding H1N1 there may be healthy employees who are

reluctant to come to work. How should these employees be handled? A. The employees should be referred to the steps PB has taken to address the issue and the

steps they have to take to minimize exposure. If the employee’s concerns still aren’t allayed, you can refer them to Carebridge, PB employee assistance plan provider. Carebridge’s number is 1 800 437 0911.

*PB Americas (and all US based employees/operations, here in after referred to as “PB”)

Appendix F

Employee becomes ill with

H1N1 or has known contact with

carrier of H1N1

Employee advises

immediate supervisor and/or

Local HR

Immediate supervisor or

Project Manager

Local Facility

Manager

Local HR Manager

Regional or Local

Business Manager(s)

HR Ops Director

Phone call or Email

Phone call or Email

Group Chief of

Staff

Phone call or Email

Project SupportFacilities SupportAdministratorsIT Support

Employee Supervisor

Supervisor

Phone call or Email

Group Chief of

Staff

Chief of Staff

Director of Administration

Americas Safety Director

HR Ops Director

A

A

B

B

Phone call or Email

Phone call or Email

Other Staff as

Required

Appendix G – Example Memo to Employees by HR To: Local Office Employees by location From: Local HR Manager Name, HR Manager Date: Today’s date Subject: H1N1 Flu Virus An employee in our (name of office) office has been diagnosed with a case of the H1N1 virus. The building management company will be thoroughly disinfecting all the common areas (location and time). Hand sanitizers are also in those areas. We are encouraging anyone who feels sick to please stay home and to advise their supervisor immediately should they have flu like symptoms. Below are suggestions from the Centers for Disease Control and Prevention (CDC) site to help employees reduce the possible spread of the virus:

• Stay home if you are sick. If you have symptoms of influenza-like illness, the CDC recommends that people stay home until at least 24 hours after they are free of fever (100° F [37.8°C]), or signs of fever without the use of fever-reducing medications. Following these recommendations will help keep you from infecting others and spreading the virus.

• Employees who are well but who have an ill family member at home with the H1N1 flu can go to work as usual. Employees with sick family members are asked to practice social distancing while in the office. These employees should monitor their health including temperature every day, notify their supervisor and stay home if they become ill. Employees who have an underlying medical condition or who are pregnant should call their health care provider for advice, because they might need to receive influenza antiviral drugs to prevent illness.

• Cover your nose and mouth with a tissue or use the inside of your elbow when you cough or sneeze. Throw the tissue in the trash after you use it.

• Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand sanitizers will be available in the office and can be used if soap and water are not available.

• Avoid touching your eyes, nose, or mouth. Germs spread this way. • Avoid close contact with sick people. If an employee suspects that they have been

exposed to a sick person with H1N1 influenza, they may continue to go to work as usual. These employees should monitor their health every day and practice social distancing while in the office. They should notify their supervisor and stay home if they become ill.