pc tips & trouble shooting i didnt know that! short cut keys short cut keys are an easy way to...
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PC Tips & Trouble PC Tips & Trouble ShootingShooting
I didn’t know that!
Short Cut KeysShort Cut Keys
Short cut keys are an easy way to complete tasks on a computer.
Short Cut KeysShort Cut Keys
Ctrl + C = Copy Ctrl + V = Paste Ctrl + X = Cut Ctrl + B = Bold Ctrl + U = Underline Ctrl + I = Italics Ctrl + N = New Window
Press these keys to copy text or images.
CTRL + X CTRL + C
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Press these keys to paste text or images.
CTRL + V CTRL + P
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Press these keys to make text bold.
CTRL + 1 CTRL + B
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Press these keys to cut out text or images.
CTRL + X CTRL + C
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Press these keys to view a new window.
CTRL + N CTRL + W
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Solving Computer Problems
Explore these simple steps to solve these common computer problems.
No Sound? No Sound? Double click the speaker Icon in the lower right corner to make sure sounds are not muted.
Double ClickSpeaker
Click and drag controls to adjust
When Problems Arise:Did I install anything before problem started?
Did I change any settings before problem started?
1st Step:
REBOOT
2nd Step:
Check Cables
Power Connections
Check power cable at back of the computer!
Check power cable at the back of the monitor!!
All Other Connections
Keyboard cable connections…… Check mouse cable connections….. Check Speaker cable connections… Check network cable connection….. Check TV out cable connections…
Make sure all these are connected ok!!
Other Connections
Check Power cable connections…… Check Printer cable connections….. Check Microphone cable connections… Check serial connections….. Check Monitor cable connections…
Make sure all these are connected ok!!
3rd Step:
ReportProblem
Reporting the ProblemTell your teacher the exact
message or type of problem? Describe any changes in the
computer that have occurred.The teacher will report the
problem to Tech Help.
What does this symbol mean?
No Smoking
Sound isMuted
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What is the 1st step to computer trouble shooting?
Check forloose cables
Restart the
computer
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What is the 2nd step to computer trouble shooting?
Check forloose cables
Restart the
computer
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What is the 3rd step to computer trouble shooting?
Open the computer
Report the
problem
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Common Errors
Safe Mode… Your computer is not broken. Only that it was not shut down properly or something did not load properly.
Solution: Shut down properly and restart the computer.
Common Errors
Possible Cause: Computer is not logged into the network or has lost network connection.
Solution: Reboot and/or check your network cable.
Frozen Application Application locks up and refuses to
respond
End Task
Solution: Reboot the computer
Select the application not responding and click button
Illegal operation
Program has performed an illegal operation.
Solution: Restart the application or restart
the computer
Once a glitch…twice a trend (call manufacturer)
General Protection Fault
This occurs when you are running an older program
Solution: Contact software publisher and see if program has update.
Insufficient MemoryDon’t have enough memory to run the
program. A program may be closed but fails to relinquish its resources. This
usually refers to RAM memory…not hard drive space.
Solution: Restart computer, which flushes out everything in memory.
Fatal Exception ErrorBSOD (The Blue Screen of Death)
linked to conflicts caused by duplicate DLL files (Windows Device Drivers)
usually happens when running two or more programs.
Solution: Shut down the computer
When a computer starts up in safe mode, what should you do?
Report the problem
Restart the computer
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What does this error mean?
A hacker has attacked the
computer
The computermight not be
logged on
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What should be done about a frozen application?
Restart the computer
Reinstall thesoftware
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What should be done if an insufficient memory error
appears?
Restart the
computer
Report the
problem
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VirusMean lil’ Buggers
A virus can enter your computer through:
Email attachment Shared files through
disk, instant messenger, or network
Trojans through visiting a website.
Name one way a virus can enter your computer.
By attachinga usedmouse
Throughshared
files
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Protecting Data
Things to Do...Every Day
Update the Virus Software Backup DataRun Windows UpdateRun Ad Aware to search for spyware
Ad Aware is FREE!
http://www.lavasoftusa.com/support/download/