pcar part 9 evaluation - an aoc's quality system

7/25/2019 PCAR Part 9 Evaluation - An AOC's Quality System

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Review of Regulations PCAR Part 9

Thisreportaimstopresentanevaluationoftheregulatoryrequirementsanditsapplicationtothe

establishmentofaQualitySystemandManagementofanAOCinthePhilippines.

Quality System: A Simultaneous NEED and a MUST

SimplifyingPCAR9.2.2.3,anoperatormusthaveaQualitySystemforthefollowingfunction:

MONITORCOMPLIANCEWITHPROCEDURES(approved,required,andusedbytheoperatoraswell)

TO ENSURE SAFE OPERATION OF AIRCRAFT

Thisisbasedonthefirstsectionasshowninthefollowingreference.

Ref: PCAR 9.2.2.3.(a

Tofurtherjustify,thephrasesafeoperationofaircraft initsfullestsenseelaboratesalready

thataircraftcannotbeoperatedsafelyif itisfirst,notairworthy.Thereforeitwillbetheobjectiveof the

AOCsQualitySystemtoMONITORthatrequiredMaintenanceServicesarebeingdoneontheaircraftin

accordance withapprovedmanualsandrequirements(i.e.MCM,AMM,AMP,ADs)whichresulttoan

airworthyfleet.

Ontheaspectofoperations,theQualitySystemalsoMONITORStheGroundOps,FlightOps

InflightSvcs,andallotherprocessesbeingdonepriorto,during,andaftereachflighttomakesurethatalltheserespectivedepartments,personnel,andserviceprovidersoftheAOCfollowtheirprocedures

and policies as granted approvalby theAuthority. These collectivecomplianceefforts result tosafe

operations.

SafeOperations+AirworthyFleet=Regulatory-CompliantAOC

=QualityAirTransportationfromAOC

=Happycustomers(passengers)

=Successful Airline

ThisiswhatCAAPbasicallywants.Noincidents,nooverruns,nodelaysandcancellations(as

farascontrollablefactorsareconcerned),nonegativeremarksfrompassengersandcomplaints,no

malpractice,noviolationofpoliciesandprocedures,andlastly,noaccident.

Howdoesthisstart?AQualitySystemsMONITORINGisledbyaQualityManager(inourcase

theQSSDirector)whodirectlyreportstotheAccountableManager(SirMikeShau).

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The process is simple. The Qua. Mgr designs his feedback system (reporting) and may

coordinatewith the Acc. Mgr to ensure corrective action is implemented if ever one of the AOCs

branchesfailtodelivercompliance.

Shownnextisthewholereference.Ref: PCAR 9.2.2.3

Tostrengthen further,section(b)highlightswhat theQualitySystemmust equip itselfwith: its

Quality Assurance Program. ThisiswhattheQualitySystemwilluseincarryingoutitsMONITORINGo

compliance. Procedureswith thismust bedesigned strongly toprovide due verification that all the

AOCs elements discussed in the previous page are compliant to all applicable standards and

requirements. In addition to necessary Corrective Actions, Preventive Actions shall also aid in

maintainingthequalityofeveryaspectwhichmighthavefailed,toensurerecoveryandcontinuityin

compliance.

Theremainingsections aresimplereinforcementstosection(a)asfarastheQualitySystems

objectiveisconcerned.Section(e)maynotbeapplicablesinceoneDirectorcaneffectivelysufficeas

theQualityManagerwhile(f)isnotapplicablealsosinceCebgocertainlyhasnoAMOapproval.

Quality System Reiterated: A Redundancy DUE TO 9.4.1.2 Maintenance Responsibility

The Quality System is again highlighted in PCAR 9.4.1.16, because of the Maintenance

Responsibility(PCAR9.4.1.2)ofanAOCinmaintainingtheairworthinessofitsfleet.TheQualitySystem

basesitsMONITORINGoftheAOCsAircraftMaintenanceRequirementsby verifying compliance with

the principles ofthisSubpart(thecatch:hastobein accordance with straightforwardImplementing

StandardsPCARIS9.2.2.32.0)

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Shownnextarethereferences.Ref: PCAR 9.4.1.16

Ref: PCAR IS 9.2.2.3 2.0 (a

Sub-contracting Quality Assurance: Is it ALLOWED?

Yes,aspertheprovisionsofPCARIS9.2.2.34.0,theCarrierhastheoptiontoavailofthird-party

auditors inproviding the servicesand actions required to fulfill the objective of the Quality System

Referenceisshownstraightforwardbelow.

Ref: PCAR IS 9.2.2.3 4.0

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Thisisalsosupportedby PCARIS9.2.2.33.5,statingthat theQualitySystemofanAOCcan

availofAuditorsbelongingtoaseparateQualitySystemofanotherorganization(external)aslongas

theAuthoritysrequirementsofthecriteriaaresatisfied.

Ref: PCAR IS 9.2.2.3 3.5

As faras sub-contractingQualityAuditors tosatisfyPCAR9.2.2.3, anoperatorsQualitySystem

shouldstilladheretoitscoreobjective.Thus,byavailingofexternalauditorstoundertaketheactivities

neededforQualityAssurance,theQualitySystem sresponsibilitywillalwaysremainwithitsimilarto

CebgosEngineeringandManagementteamsaccountabilitytoitsMaintenanceResponsibilitiestothe

AuthorityevenifA+/SIAEC/SIAEPfailsintheirdeliverables.Thisisshowninthenextstatementand

reference,PCAR9.2.2.3IS6.3.4

THEOPERATORCARRIESULTIMATE RESPONSIBILITYfortheQUALITY SYSTEM,

whateverarrangementsmaybemadeifsub-contractingQualityAssuranceservicesisconcerned.

Ref: PCAR IS 9.2.2.3 6.3

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Itisalsointerestingtonotethatthissub-contractingmayalsobedoneinparallelwithsub

contractingmaintenanceserviceswith anAMO.PCAR9.4.1.5supports sub-contractingmaintenance

requirementsofanAMOtoenabletheOperatorincomplyingwithitsresponsibilitiesthroughawritten

maintenance contractagreement between them.Though ashighlighted in this subpart, theQuality

function supportwhichmay be included intheagreement,impliesthatpersonnelcan also be sub

contracted from the AMOtosustain/ensurefunctioningoftheOperatorsQuality System.

Ref: PCAR 9.4.1.5

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pcar part 9 evaluation - an aoc's quality system

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