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PCCW Global Cloud

Infrastructure-as-a-ServiceJanuary 2013

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Agenda

1. Cloud Computing Explained

2. PCCW Global – Cloud Services– IaaS (Infrastructure as a Service)

3. Global Network – Our Differentiations

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Cloud Computing

WHAT IS CLOUD COMPUTING?

IT resources and services that are abstracted from underlying infrastructure and provided “On-Demand” and “At Scale” in a

multi-tenant environment

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Seeing Strong Growth

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Service Delivery Model for “X”aaS

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Traditional IT vs. Cloud IT

On Premise IT Resources Cloud-base IT ResourcesInvestment Mainly CAPEX Mainly OPEX

Deployment Lead Time Slower – require manufacturer to deliver, and setup

Quicker – readily available resources, only turning on by the provider

Level of Control Total control of the resources, but also require more time in managing those resources

Level of control limits to the resources subscribed, at the same time saving time in administrating the resources

Capacity Limit to the capacity of the equipment purchased

Flexible in adding capacity

Reliability Depends on architecture design Facilities built within carrier grade data center with resilience of resources

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Market Drivers

• For Enterprise– Reduce complexity, cost and IT touch points– Improve agility/flexibility/responsiveness– Enable unencumbered collaboration and globalization– Enable a focus on core business vs. IT

• For Service Provider– Consolidation & virtualization– Amortize infrastructure across multiple customers = improved margins– More economic efficiencies allowing more compelling services– Opportunity to provide enterprise, SMB and consumer services

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Product Overview

IaaS

• Enterprise-class managed solutions for business of all size

• Provide virtualized compute, storage and networking in a utility model to increase elasticity of enterprise IT infrastructure

• Broad networking including multiple VLAN support, premium grade internet connectivity and wide coverage MPLS options

• Firewall protected for security• Managed Storage with integrated backup and restore• 24 x 7 x 365 management and monitoring of the

virtualized infrastructure

Initial Launch

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IaaS – Charging Structure (Virtual Server)

• Pre-defined configuration for each class of server type (Basic, Enterprise and Advanced)

• Subscribe the number of units of each server type as much as you need to meet the required computing power

• Fixed MRC (monthly recurring charge) for each server unit subscribed

• Available for short term service

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IaaS – Charging Structure (Virtual Storage)

• Choose the kind of storage attaching to the virtual servers

• Fixed MRC for the storage subscribed, charged per 10Mb per month.

• Available for short term service

• Off-site Backup available in next phase

• Disaster Recovery in roadmap

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IaaS Platform

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Features and Benefits

Accessibility – Virtual Servers platform is located within the PCCW Global IP/MPLS network, which can be accessed via MPLS, and / or GIA. Customers can choose the physical location closest to the users

Reliability –• Tier 3+ carrier grade data center environment with redundant power supply, UPS and

power generator to support • Resilience networking architecture• Resilience physical resources • HA for individual VM• Backup by snapshots• Clustered design of management portal• Target Service Availability – 99.95%• Tape backup and DR (roadmap)

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Features and Benefits

Security –• Data Center Environment – PCCW Global Cloud Infrastructure are located within our

carrier grade data centers with 7x24 physical security environment.• Platform protected by Network Firewall• System protected by dedicated VLAN separating different customers• VPN enabled when accessing from public internet• Management portal protected by Password

Management Portal –• Customers managing the subscribed servers• Resource utilization monitoring• Networking policy settings• Notifications and alerts

Customer Service Supports –• 7x24 customer helpdesk

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Management Portal

Overview of the services and utilization

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Management Portal

Manage your subscribed resources

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Our Differentiator –Accessing the Cloud with our Connectivity

A Terabit, single AS global IPv4/IPv6 backbone (AS3491) with 83 PoPs, across 34 countries and 56 cities

MPLS Worldwide coverage spans over 120 Countries and 1,800 Cities

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Fully and Globally Diversified Backbone

Region Cable Systems

Asia-Europe ERMC, Falcon, FEA, iMeWe, SMW3, SWM4, TEA

Intra-Asia AAG, AJC, APCN, APCN2, EAC, IACS, Matrix, MIC-1, RNAL, SMW3, SMW4, Singapore / Malaysia / Bangkok Terrestrial

Intra-Europe Diversified OC-48 and 10G circuits from:Belgacom, KPN, MN, OTE, Telia, TDC, Viatel

Intra-US Diversified dark fiber and 10G circuits from:Abovenet, Coresite, Equinix, Global Crossing, FPL, Qwest, XO, Wilcon, ZayoBandwidth,

Trans-Atlantic AC1-N, APOLLO, FA1, Hibernia, TGN-A

Trans-Pacific AAG, China-Inland + TPE, JUS-N, JUS-S, PC1-N, TGN-N, TGN-S, Unity

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Multiple Class of Services (CoS)

Enable multiple applications sharing a single network connection with different priorities

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CoS Characteristics and Applications

CoS Characteristics Applications

GoldOptimized for real-time applications requiring stringent delay and jitter performance with small packet sizes

Real-time applications: > Voice

Silver PlusOptimized for mission critical applications requiring stringent delay and delivery performance with variable packet sizes

Mission critical applications: > Video Conferencing / Video Streaming / Signaling

SilverOptimized for business critical applications that can tolerate a degree of delay

Business critical applications: > SAP, SNA, Oracle, Telnet

BronzeLowest priority traffic that can tolerate a degree of delay and packet loss

Best effort applications: > Email, FTP, Intranet Browsing

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Service Level Commitments

Service Availability*• Standard Scheme: up to 99.99% (Port only)• Advanced Scheme: up to 99.90% (Port + Local Loop)• Premium Scheme: up to 99.95% (Dual Ports + Local Loops)

Latency• Among cities and across zones (Intra Asia Pacific, Intra US, Intra Europe, Trans-Atlantic, Trans-

Pacific)

Packet Delivery• Up to 99.9%

Jitter• 15ms (for Gold Class of Service only)

Service Provision Time Guarantee• Rebate based on days delayed

Mean Time To Restore (MTTR)• 4 hours

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Total Solution Virtualized infrastructure and Network

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Thank you!