pcp meeting 5/23/2012

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Michigan Primary Care Transformation Demonstration Project Primary Care Physicians and Practice Teams May 23, 2012

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Michigan Primary Care Transformation Demonstration Project Primary Care Physicians and Practice Teams May 23, 2012

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Page 1: PCP Meeting 5/23/2012

Michigan Primary Care Transformation Demonstration Project

Primary Care Physicians and Practice Teams

May 23, 2012

Page 2: PCP Meeting 5/23/2012

Agenda

Demonstration Project Update

• Care Managers

• Transformation Payments

• Participating Payers

• Process and Outcome Metrics

• Pay for Performance

Interesting Facts

Surveys

Comments on transformation activities in Michigan

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Page 3: PCP Meeting 5/23/2012

Care Management Training Guidelines

• Services provided by Moderate Care Managers are billable AFTER Care Managers complete approved self-management training

• Services provided by Complex Care Managers are billable AFTER Care Managers have completed approved Complex Care Management training

• PDCM*-codes should not be billed by untrained care managers

(PDCM: Provider Delivered Care Management)

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Page 4: PCP Meeting 5/23/2012

Provider Requirements: Care Management Team

Individuals performing PDCM services must be qualified non-physician practitioners employed by practices or practice-affiliated POs approved for PDCM payments

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Page 5: PCP Meeting 5/23/2012

Provider Requirements: Care Management Team

The team must consist of:

• A lead care manager : RN, LMSW, CNP or PA who has completed an MiPCT-accepted training program

• Other qualified allied health professionals:

• LPN, LVN, CDE, RD, Nutritionist Master’s Level, Pharmacist, respiratory therapist, certified asthma educator, certified health educator specialist (bachelor’s degree or higher), licensed professional counselor, licensed mental health counselor

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Page 6: PCP Meeting 5/23/2012

Provider Requirements: Care Management Team

Each qualified care team member must:

• Function within their defined scope of practice

• Work closely and collaboratively with the patient’s clinical care team

• Work in concert with BCBSM, BCN, or other participating payer’s care management nurses as appropriate

Note: Only lead care managers may perform the initial assessment services (G9001)

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Page 7: PCP Meeting 5/23/2012

BCBSM Patient Eligibility

The patient must have active BCBSM coverage that includes the BlueHealthConnection® Program. This includes:

• BCBSM underwritten business

• ASC (self-funded) groups that elect to participate

• Medicare Advantage patients

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Services billed for non-eligible members will be rejected with provider liability.

Page 8: PCP Meeting 5/23/2012

BCBSM Patient Eligibility

Checking eligibility:

• Eligible members with PDCM coverage will be flagged on the monthly patient list

• Providers should also check normal eligibility channels (e.g., WebDENIS, CAREN IVR) to confirm BCBSM overall coverage eligibility

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Services billed for non-eligible members will be rejected with provider liability.

Page 9: PCP Meeting 5/23/2012

BCBSM Patient Eligibility

The patient must be an active patient under the care of a physician, PA or CNP in a PDCM-approved practice and referred by that clinician for PDCM services

• No diagnosis restrictions applied

• Referral should be based on patient need

The patient must be an active participant in the care plan

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Services billed for non-eligible members will be rejected with provider liability.

Page 10: PCP Meeting 5/23/2012

Recent BCBSM Developments

All underwritten groups are participating

Self-Funded groups that have joined:

• URMBT, Zeledyne, Severstal, Magna, Visteon, Gordon Foods

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Page 11: PCP Meeting 5/23/2012

BCBSM High Deductible Health Plans

Only members who have a High Deductible Health Plan with a Health Savings Account will be financially liable for PDCM services

To identify the amount of cost share, providers can use Web-DENIS or CAREN IVR to verify if deductible has been met

• Amount of payment will vary based on where member is at in fulfilling their deductible requirement

• Patient cost share can be identified by looking in the patient liability column, similar to what you would see for any other patient

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Page 12: PCP Meeting 5/23/2012

BCBSM General Conditions of Payment

For billed services to be payable, the following conditions apply:

• The patient must be eligible for PDCM coverage.

Non-approved providers billing for PDCM services will be subject to audit and recoveries.

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Page 13: PCP Meeting 5/23/2012

BCBSM General Conditions of Payment

For billed services to be payable, the following conditions apply:

• The services must be delivered and billed under the auspices of a practice or practice-affiliated PO approved by BCBSM for PDCM reimbursement.

• Based on patient need

• Ordered by a physician, PA or CNP within the approved practice

• Performed by the appropriate qualified, non-physician health care professional employed or contracted with the approved practice or PO

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Page 14: PCP Meeting 5/23/2012

BCBSM Billing and Documentation: General Guidelines

The following general billing guidelines apply to PDCM services:

• Approved practices/POs only

• Professional claim

• 7 procedure codes

• PDCM may be billed with other medical services on the same claim

• PDCM may be billed on the same day as other physician services

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Page 15: PCP Meeting 5/23/2012

BCBSM Billing and Documentation: General Guidelines

• No diagnostic restrictions

• All relevant diagnoses should be identified on the claim

• No quantity limits (except G9001)

• No location restrictions

• Documentation demonstrating services were necessary and delivered as reported

• Documentation identifying lead CM isn’t required, but documentation must be maintained in medical records identifying the provider for each patient interaction

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Page 16: PCP Meeting 5/23/2012

PDCM Codes

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CODE SERVICE

G9001 Initial assessment

G9002 Individual face-to-face visit (per encounter)

98961 Group visit (2-4 patients) 30 minutes

98962 Group visit (5-8 patients) 30 minutes

98966 Telephone discussion 5-10 minutes

98967 Telephone discussion 11-20 minutes

98968 Telephone discussion 21+ minutes

Page 17: PCP Meeting 5/23/2012

BCN PDCM Payment Policy

BCN will pay the lesser of provider charges or BCN’s maximum fee

• CNPs or PAs paid at 85%

No cost share imposed on members

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Page 18: PCP Meeting 5/23/2012

BCN General Conditions of Payment

For billed services to be payable, the following conditions apply:

• The patient must be eligible for PDCM coverage.

• The services must be delivered and billed under the auspices of a practice or practice-affiliated PO approved by BCN for PDCM reimbursement.

• Billed in accordance with BCN billing guidelines

Non-approved providers billing for PDCM services will be subject to audit and recoveries.

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Page 19: PCP Meeting 5/23/2012

BCN Patient Eligibility

Provider panels are available through Health e-Blue web

The patient must be an active patient under the care of a physician, PA or CNP in a PDCM-approved practice No diagnosis restrictions are applied

• Order for PDCM should be based on patient need

The patient must be an active participant in the care plan

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Services billed for non-eligible members will be rejected with provider liability.

Page 20: PCP Meeting 5/23/2012

Medicaid Patient Attribution

Medicaid managed care population only

Attributed member:

• Medicaid beneficiary enrolled in a Medicaid Health Plan AND

• assigned Primary Care Provider is affiliated with participating practice/PO

Page 21: PCP Meeting 5/23/2012

Enrollee Lists

• Attribution process occurs on the first business day of the month

• Medicaid enrollee lists submitted to Michigan Data Collaborative (MDC)

• MDC will post enrollee lists on MDC secure site for retrieval by PO –Automated message from MIShare at UMHS

[email protected]

[email protected]

• PO responsible for transmitting enrollee lists to practices

Page 22: PCP Meeting 5/23/2012

Medicaid Payment Calculation

Medicaid payments calculated as Per Member Per

Month (PMPM) based on monthly attribution

counts:

• $1.50 PMPM Practice Transformation paid to Practice

• $3.00 variable payment based on performance paid to PO

Page 23: PCP Meeting 5/23/2012

Provider Enrollment Required for Payment

PO’s will be enrolled as an MCO in CHAMPS

system by DCH.

Practices must enroll as either an individual sole

proprietor or as a group in Medicaid CHAMPS

system.

PO Enrollment questions: [email protected]

Provider Enrollment questions: 800-292-2550

Page 24: PCP Meeting 5/23/2012

Payment Timing

• Quarterly EFT payments appear as gross adjustment

• Reconcile payment amount with your enrollee list

• Payments released mid month after end of the quarter

–April (QTR 1)

–July (QTR 2)

–October (QTR 3)

• Regularly check the Payment Update Tab on MIPCTdemo.org for new/updated information

• Payment questions: [email protected]

Page 25: PCP Meeting 5/23/2012

UMHS CMS Payment Processing and Distribution to POs

CMS does not have a mechanism to pay POs directly

individual line item remittances to UMHS (as they did

for practice transformation to the practices).

Though not ideal, CMS will not change their practice –

thus UMHS must receive, reconcile and then

distribute payments

Work is underway and a front-end application has

been built to:

- Reconcile claims with member lists

- Calculate PO payments

Page 26: PCP Meeting 5/23/2012

UMHS CMS Payment Processing and Distribution to POs

This will result in a payment delay for the first set of

care coordination payments. Goal is to distribute to

POs by early June. Earlier if at all possible.

Afterward UMHS will work to get on a regular cycle of

payment distribution.

Page 27: PCP Meeting 5/23/2012

Interesting Facts…

18 MNO PCMH currently participating in MiPCT

35 Primary Care Physicians one referral physician co-

located in PCP PCMH

Participation continues as long as PCMH designation

is maintained

Two practices are being reviewed by BCBSM

Attributed/Assigned population varies monthly

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Page 28: PCP Meeting 5/23/2012

Interesting Facts: E&M Uplift

Four physician family practice: $91,654

Four physician pediatric practice: $68,546

Two physician adult practice: $48,929

Solo family physician: $10,984

Average amount: $11,777

Medical Network One PCMH: $412,197

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Page 29: PCP Meeting 5/23/2012

Interesting Quality Scores

7 PCPs with poor quality and cost scores de-

participate

PCP highest aggregate quality score

• Anchor Bay Clinic: 78.50%

• Macomb Pediatrics: 85.92%

PCP lowest aggregate quality score

• Adult medicine: 42.10%

• Pediatrics: 20.00%

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Page 30: PCP Meeting 5/23/2012

Interesting Quality Scores 2011*

BCN Average 71.36%

BCBSM Average 68.02%

(MiPCT PCP cohort)

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Page 31: PCP Meeting 5/23/2012

Metrics

Six months:

• Patient registry

• After hours access

• Moderate Care Managers hired, trained and working

• Complex Care Managers hired, trained and working

• Moderate/Complex Care Managers=Hybrid Care Managers

• HEDIS Specific Clinical and Process Measures

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Page 32: PCP Meeting 5/23/2012

Diabetes

Ages 18-75 Type 1 or 2 1. A1C 2. Poor Control A1c>9 3. Control A1c< 8 4. LDL-C Test 5. LDL-C Controlled < 100 mg/dl 6. BP <140/90 7. Retinal Eye Exam 8. Nephropathy Screen or Evidence of Nephropathy*

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Page 33: PCP Meeting 5/23/2012

Asthma

Self-Management Plan

Asthma Action Plan

(ages 5-50) Non HEDIS

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Page 34: PCP Meeting 5/23/2012

Performance Incentive Payment Process

Health plans contribute $3.00 PMPM to the incentive program pool

Metrics are assessed every six months and points are calculated for each PO

POs are ranked by total points and grouped into payment categories

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Page 35: PCP Meeting 5/23/2012

Performance Incentive Payment Process

Entire pool is paid out in variable amounts based on ranking

PO retains the agreed upon percentage 20%

PO distributes 80% to the PCMH

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Page 36: PCP Meeting 5/23/2012

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Issues in 3 x 5