AT&T Services for Oracle’s PeopleSoft EnterpriseOur Oracle’s PeopleSoft Enterprise Expertise Helps You Through Every PhasePeopleSoft Enterprise applications from Oracle can boost efficiency, reduce errors and speed processes…things every company wants. But getting full value from the software and keeping it running smoothly drains time and resources you could use in better ways. Like adding innovations. Enriching profits. Wowing your customers.

AT&T Hosting & Application Services will be your trusted provider at every phase of the application lifecycle. We can take complete responsibility for your PeopleSoft Enterprise environment – from implementation and infrastructure management to operational support.

Broad Services, Global SupportFrom the start, our high standards, rigorous methodologies and deep experience allow us to fully assess your needs and work quickly to address them. Qualified AT&T experts go on to help you plan, build and run your PeopleSoft Enterprise solution so it delivers the most value to your business.

We stand out from competitors by offering a broad range of services and options and the largest global network of data centers available. We can:

• Get your PeopleSoft Enterprise software up and running smoothly and quickly, whether it’s a fresh installation, upgrade or migration from another environment

• Host and support PeopleSoft Enterprise applications in our secure, world-class data centers

• Provide functional support to address “How do I?” questions and relieve end-users from determining whether an issue is caused by technical, data, interface or other system factors

• Proactively monitor and maintain applications and interfaces for a predictable high level of system performance

• Give you a single point of contact through our unique customer service model to manage your services, resolve issues and spot opportunities for improvement

• Supply a view into your solution’s performance via a customer tool on the award-winning AT&T BusinessDirect® portal

• Provide 24x7 global support

• Deploy new features quickly, at reasonable cost, so your system stays effective and current

• Extend the capabilities of your PeopleSoft Enterprise applications through customizations, integration other applications, or interfaces with third parties

• Provide efficient, timely business process outsourcing (BPO) for payroll and payroll tax using your Oracle’s PeopleSoft Enterprise Human Capital Management application – including flexible services and predictable, affordable pricing

Application Management: Offload Day-to-Day TasksWhy get bogged down managing your PeopleSoft Enterprise applications internally? From over a decade of experience serving PeopleSoft Enterprise clients, examining their systems and solving their problems, our specialists know PeopleSoft Enterprise inside and out. We take care of the following:

• Install, upgrade or migrate PeopleSoft Enterprise applications

Benefits

• Focus on your business – not on system issues

• Tap into special expertise, offload time-draining tasks and avoid the need to hire or train staff

• Reduce your total cost of ownership; save on additional hardware investments, computing capacity and technical staffing

• Enjoy quick time-to-benefit with easy installation and rapid deployment of pre-tested and pre-patched applications

Features

• Immediate PeopleSoft Enterprise expertise available 24x7x365

• Dedicated account lead who understands your business processes and technology

• Flexible monthly costs and scalability

• Functional help desk staff with industry expertise

• Proactive maintenance and monitoring

• Managed hosting with optional utility computing on the AT&T Synaptic InfrastructureSM

• Business process service level agreements available

• Design and build services for seamless solutions; complete integration with front- or back-office systems

• Continuous guidance on application functionality and operations based on your unique business needs

• Business process outsourcing for payroll using your PeopleSoft application

Product Brief

• Keep an eye on your system performance continuously via custom application monitors

• Support the production environment 24x7

• Apply patches, fixes and updates

• Develop, manage and monitor interfaces

• Offer flexible pricing options for technical, functional and enhancement support

• Furnish you with a client tool (MASTSM) for monitoring application performance, generating reports, tracking the status of changes and cases and communicating with your support team

• Provide service level agreements on availability, response time, problem resolution or other processes critical to your business

Professional Services Built on Real-life Business ExperienceOur thorough knowledge of PeopleSoft Enterprise applications and business processes allows AT&T to create solutions that promote sustainability and ease of maintenance. We’re keenly aware of how decisions made during implementation affect the future support and upgrade of your PeopleSoft Enterprise environment.

Each project involves consultants with real-life experience in the field, who think beyond immediate design, architecture and installation to plan for long-term performance, business process improvements and user satisfaction. Our suite of offerings includes:

• Discovery Workshops – to help you clarify goals, determine needs and figure out ways to get more business value from your applications

• Software Implementation – both new applications and additional functions to existing systems

• Integration with Systems and Software – extending system efficiency by tying together legacy systems, supply chain, other software and external interfaces

• Upgrades – to keep your PeopleSoft Enterprise modules current and suited for your business

• Customizations and Enhancements – to broaden your system’s capabilities in the most cost-effective manner possible

AT&T: An Experienced PeopleSoft Enterprise ProviderAT&T has extensive experience managing and supporting PeopleSoft Enterprise for over 10 years. Our status as an Oracle Certified Advantage Partner, the highest level in the Oracle Partner Network, lets you know we have superior product knowledge and technical expertise.

For more information call 800.809.3003 or contact your AT&T Representative. Visit us at www.att.com/business.

Product Brief - AT&T Services for Oracle’s PeopleSoft Enterprise _______________________________________________________________________________ 2

12/14/10 AB-1425-01

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Easy Ways for Mid-Size Companies to Tap the Benefits of PeopleSoft Enterprise

Thanks to AT&T, price needn’t be a show stopper for mid-sized companies who want to make use of PeopleSoft Enterprise capabilities. We offer you these great options:

Software Implementation Fast TrackSM (SWIFT), which lets you begin using PeopleSoft Enterprise HCM for one-third the cost and in half the time of typical enterprise resource implementations. You get:

• A “starter package” of basic capabilities in PeopleSoft Enterprise HCM Release 1, Version 9.0 including eProfile, ePay and Payroll for North America

• Interfaces to major banks, benefit providers and taxing authorities

• Secure, encrypted managed interface service for interfaces that have security requirements

• A ready-to-use system in as little as 14 weeks

• A start-up charge that’s a fraction of typical implementation costs

• Optional managed hosting in a world-class AT&T data center

• Optional business process outsourcing for payroll and payroll tax

Subscription Service for PeopleSoft Enterprise HR and BPO Payroll, which gives you full functionality of the PeopleSoft Enterprise HR modules you need most without the high cost of a perpetual license…along with managed hosting and payroll processing. You get:

• Full PeopleSoft Enterprise HCM capabilities – with affordable subscription pricing

• Flexible payroll outsourcing adapted to your business needs

• SWIFT implementation

• Managed hosting in a world-class AT&T data center

• Choice of all applications in the HCM suite