Learner name:

Learner number:

D/501/5138UF20579

Deal with accidents and emergencies

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

UF20579Deal with accidents and emergencies

The aim of this unit is to develop the knowledge, understanding and practical skills required to follow emergency procedures, and deal with accidents and emergencies effectively.

UF20579_v6

GLH

Credit value

Level

NOS

Observation(s)

External paper(s)

14

2

2

C35

2

0

On completion of this unit you will:

Learning outcomes

Evidence requirements

UF20579

1. Deal with injuries and signs of illness

2. Follow emergency procedures

3. Know how to deal with injuries and signs of illness

4. Know how to follow emergency procedures

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. In most cases this can be done by your assessor questioning you orally. However, other techniques such as projects, assignments and/or reflective accounts may also be appropriate.

6. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper There is no external paper requirement for this unit.

1. Evidence of real work activity You must produce evidence to meet all ‘Observation’ outcomes and assessment criteria through your own work.

2. Simulation Simulation is allowed throughout this unit, if no naturally occurring evidence is available.

3. Observation outcomes Competent performance of ‘Observation’ outcomes must be demonstrated on at least two occasions. Assessor observations, witness testimony and products of work are likely to be the most appropriate sources of performance evidence. If evidence is available from your work in the past, this may be gathered through witness testimony and/or other authentic records of your work. This evidence must meet the assessment criteria in the ‘Achieving observation outcomes’ section.

4. Range All ranges must be competently demonstrated.

3

Deal with accidents and emergencies

Achieving observation outcomes

Achieving range

Achieving observations and range

UF20579

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you may be required to produce supplementary evidence, for example, questioning, projects or assignments may be used to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved by supplementary evidence. Questioning to gather supplementary evidence can normally be carried out orally. However, oral questioning must be recorded by the assessor, in written form or by other appropriate means.

Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation.

Your assessor will document the portfolio reference once a range has been competently achieved.

4

Guidance for tutors and assessors

Tutors and assessors must refer to the following documents for guidance on assessment prior to delivering this unit. *These SkillsActive documents can be downloaded at www.SkillsActive.com:

• QCF Evidence Requirements and Assessment Guidance

• Assessment Strategy for NVQs and SVQs

• Additional Requirements for Qualifications that use the title NVQ within the QCF

*Learning outcomes and assessment criteria in these documents may be numbered differently to VTCT ROA books.

Outcome 1

Observations

Observation 1 2 OptionalCriteria questioned orally

Date achieved

Portfolio reference

Learner signature

Assessor initials

You can:

UF20579

*May be assessed by supplementary evidence.

Deal with injuries and signs of illness

5

a. Remain calm and follow your organisation’s procedures

b. Protect the casualty, and other people involved, from further risk

c. Call for qualified assistance that is appropriate to the casualty’s condition

d. Provide reassurance and comfort to those involved

e. Give the qualified assistants clear and accurate information about what happened

f. Follow the accident reporting procedures, as required

Outcome 2

You can:

UF20579

Observation 1 2 OptionalCriteria questioned orally

Date achieved

Portfolio reference

Learner signature

Assessor initials

a. Give the people involved in the emergency clear, and correct, instructions

b. Carry out your role in the emergency procedures calmly and correctly

c. Maintain the safety of the people involved

d. Follow the correct procedures for reporting the emergency

e. Report any problems with the emergency procedures to the relevant colleague*

Follow emergency procedures

6

*May be assessed by supplementary evidence.

Range

You must practically demonstrate that you have:

UF20579 7

Dealt with a minimum of 1 type of casualty Portfolio reference

Adult

Child

Person with particular needs

Involved a minimum of 1 type of qualified assistance when dealing with injuries and signs of illness Portfolio reference

The organisation’s first aider

Emergency services

Dealt with a minimum of 1 condition when dealing with injuries and signs of illness Portfolio reference

Minor injury that can be dealt with on site

Minor illness that can be dealt with on site

Major injury requiring medical attention

Major illness requiring medical attention

Dealt with a minimum of 1 type of person when following emergency procedures Portfolio reference

Adults

Children

People with particular needs

Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. Oral questioning must be recorded by your assessor, in written form or by other appropriate means.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work, then there is no requirement for you to be questioned again on the same topic.

UF205798

Knowledge

UF20579 9

Outcome 3

Know how to deal with injuries and signs of illness

You can: Portfolio reference

a. Describe the values or codes of practice relevant to the work you are carrying out

b. Explain the importance of dealing with accidents and emergencies promptly, calmly and correctly

c. Identify the types of injuries and illnesses that may occur in your area of work

d. Describe how to deal with these injuries and illnesses before qualified assistance arrives

e. Identify whether to contact the on-site first aider or immediately call the emergency services depending on the situation and organisational procedures

f. Identify who is the on-site first aider and describe how to contact them

g. Describe the procedures you should follow to contact the emergency services

h. Explain why it is important to protect the casualty and others involved from further harm

i. Describe the procedures to follow to protect the casualty and others

j. Explain why it is important to provide comfort and reassurance

k. Describe how to provide reassurance and comfort

l. Describe your responsibilities for reporting accidents

m. Describe the procedures for reporting accidents

UF2057910

Outcome 4

Know how to follow emergency procedures

You can: Portfolio reference

a. Describe the emergency procedures in your place of work for: • fires • security incidents • missing persons

b. Describe the instructions that must be given to the people involved in each type of incident

c. Describe your organisation’s reporting procedures for emergencies

d. Describe the types of problems that may occur during emergency procedures

e. Explain why you should report problems with emergency procedures

f. Identify to whom problems with emergency procedures should be reported