Kaseya® Managed Service Edition - G1

Kaseya Product Brief

As a small or medium sized Managed Service Provider, among the many hats you wear is the responsibility of maintaining the very lifeline of your customers businesses through the availability of IT systems. Despite budget limitations, possible reduction in personnel and often limited resources you have a commitment to:

� Provide Consistent IT Service Levels� Implement a Pro-active, Process Driven Service Delivery Model� Increase Productivity� Exceed Customers Expectations� Expand Your Service Capabilities� Increase profitability� Focus on Strategic Initiatives� Manage IT as your Company Continues to Grow

You can accomplish this with a complete, secure, reliable and full service IT Systems Management Solution that will meet your needs today and provide the scalability you need for the future.

G1 is designed to provide an entry level, on premises IT management solution for small to medium IT Service Providers that is easy to buy, easy to learn and easy to use!

Features

� The intelligent, lightweight and efficient Kaseya Agent Technology makes every system on your network accessible, independent of their location

� Perform fast, accurate and up-to-date Audit and Inventory of computers, servers, and mobile devices. Deployable over the LAN, WAN, and Internet

� Implement proactive, user-defined System Monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues

� Use Remote Control to increase productivity and responsiveness by quickly and securely accessing computers from anywhere.

� Exceed expectations by providing IT support personnel with the Trouble Ticketing tools they need to track, respond and resolve issues quickly and efficiently

� With Management Reporting you have all the information you need to effectively manage and convey the status of the network infrastructure and communicate the value of your services

� Through Patch Management, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates

� Jump-start your IT Service Delivery by using pre-configured sample content provided in the IT Service Delivery Kit

The complete IT management solution for small and medium Managed Service Providers that’s is easy to buy, easy to learn and easy to use!

Kaseya Managed ServiceEdition - G1 provides the following essential functions:

� Efficient Agent Technology � Audit and Inventory � Monitoring � Remote Control � Trouble Ticketing � Management Reporting � Patch Management � IT Service Delivery Kit � Flexible Administration & Customization

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About Kaseya

Kaseya is the leading global provider of IT Systems Management software. Kaseya’s solutions empower virtually

everyone –– from individual consumers to large corporations and IT service providers –– to proactively monitor, man-

age and control IT assets remotely, easily and efficiently from one integrated Web-based platform.

For a free 30 day trial visit www.kaseya.com/download

Contact Kaseya: www.kaseya.com | sales@kaseya.com

©2010 Kaseya. All rights reserved. Kaseya, the Kaseya logo, Our Automation. Your Liberation. are among the trademarks or registered trademarks owned by or licensed to Kaseya International Limited. All other marks are the property of their respective owners.

Kaseya Product Brief | Managed Service Edition - G1

Minimum System RequirementsSystem Requirements vary based on number of endpoints managed

Agent Requirements� 333 MHz CPU or greater� 128 MB of RAM� 30 MB of free disk space� Network Interface Card (NIC) or modem� Microsoft Windows 98, Me, NT, 2000, XP, 2003, Vista, 2008, 7

� Apple Mac OS X version 10.3.9 or above� TCP/IP Outbound Port 5721 (1)� No Inbound Ports

General Requirements for Kaseya Server and Database� Microsoft Windows� Microsoft Internet Information Server (IIS) Version 5.1 or greater

� Microsoft .Net Framework 2.0� Microsoft SQL Server 2005 or 2008 � Open Ports – configurable:• Web UI: typically TCP port 80 or 443 inbound and outbound

• Email Notifications: typically TCP port 25 outbound

• Agent connections: default TCP port 5721inbound and outbound

Effectively manage and convey the status of the network infrastructure and communicate thevalue of your IT service delivery.

Why Kaseya?

� Architecture & Technology Advancements� Proven Technology� Common User Interface � Seamless Integration � IT Automation Capabilities � Robust Reporting Options � Global Presence

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