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Pennsylvania Office of Developmental Programs Quality Assessment & Improvement (QA&I) Questions Tool for Administrative Entities Overview of the Quality Assessment & Improvement Process The mission of the Office of Developmental Programs (ODP) is to support Pennsylvanians with developmental disabilities to achieve greater independence, choice and opportunity in their lives. ODP’s vision is to continuously improve an effective system of accessible services and supports that are flexible, innovative and person- centered. The Quality Assessment & Improvement Process is a way for ODP to evaluate our current system and identify ways to improve it for all individuals. General Instructions 1. In preparation for completing the QA&I Tool, Administrative Entities (AEs), Supports Coordination Organizations (SCOs) and Providers should review all relevant materials regarding the QA&I process that are posted on the MyODP Training & Resource Center at https://www.myodp.org . 2. If an incident is discovered during the course of the QA&I process that has not been reported, the incident must be immediately reported in the Enterprise Incident Management (EIM) system and Incident Management procedures should be followed. The AE, SCO and Provider shall ensure the health and welfare of individuals at all times. If any entity determines there is an imminent threat to the health and welfare of the individual, immediate steps should be taken to ensure the health and welfare of the individuals and the appropriate regional ODP office should be contacted. Based on circumstances, the entity shall proceed according to the policy established in ODP Bulletin #6000-04-01, Incident Management and as determined appropriate by the regional ODP office. *KEY – Desk Review (D); Onsite Review (O); Remediation (R) 1 Last updated: 7/9/2018

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Page 1: Pennsylvania Office of Developmental Programs · Web viewThe Regional Office of Developmental Programs is responsible for determining the need for nursing facility services for individuals

Pennsylvania Office of Developmental ProgramsQuality Assessment & Improvement (QA&I) Questions Tool for Administrative Entities

Overview of the Quality Assessment & Improvement Process

The mission of the Office of Developmental Programs (ODP) is to support Pennsylvanians with developmental disabilities to achieve greater independence, choice and opportunity in their lives.

ODP’s vision is to continuously improve an effective system of accessible services and supports that are flexible, innovative and person-centered.

The Quality Assessment & Improvement Process is a way for ODP to evaluate our current system and identify ways to improve it for all individuals.

General Instructions

1. In preparation for completing the QA&I Tool, Administrative Entities (AEs), Supports Coordination Organizations (SCOs) and Providers should review all relevant materials regarding the QA&I process that are posted on the MyODP Training & Resource Center at https://www.myodp.org.

2. If an incident is discovered during the course of the QA&I process that has not been reported, the incident must be immediately reported in the Enterprise Incident Management (EIM) system and Incident Management procedures should be followed. The AE, SCO and Provider shall ensure the health and welfare of individuals at all times. If any entity determines there is an imminent threat to the health and welfare of the individual, immediate steps should be taken to ensure the health and welfare of the individuals and the appropriate regional ODP office should be contacted. Based on circumstances, the entity shall proceed according to the policy established in ODP Bulletin #6000-04-01, Incident Management and as determined appropriate by the regional ODP office.

3. In case of questions, issues or concerns related to the questions asked in the tool or the QA&I Process, please contact the ODP Regional QA& Lead and copy the QA&I Process Mailbox at [email protected]

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 1Last updated: 7/9/2018

Page 2: Pennsylvania Office of Developmental Programs · Web viewThe Regional Office of Developmental Programs is responsible for determining the need for nursing facility services for individuals

Tool Completion Instructions

The following guidelines are intended to help a user complete this tool successfully.

1. Use the AE MCI review spreadsheet to answer all questions related to the record review questions. The total number reviewed and the total number verified are the final answers that should be entered into the web database.

2. All questions applicable to the entity have to be answered before the tool can be submitted.

3. The timeframe for each question is 12 months from the date of the review unless otherwise specified. When looking back 12 months, always go to the 1st day of the month i.e. the review begins on July 15, 2018, look back to July 1, 2017.

4. It is strongly recommended that the guidance associated with each question is reviewed before answering the question as the guidance will assist you in your responses.

5. When responding to questions, the entity MUST retain all related documentation, including policy & procedure documentation, training curriculum, records and other training documentation as well as documentation associated with service/supports delivery. This documentary evidence along with the AE MCI Review spreadsheet and a copy of the confirmation email or print out from QuestionPro must be retained and made available to ODP upon request.

6. Questions that are labeled as exploratory are intended to inform the entity of new changes and requirements which began July 1, 2017.

7. When there are instances in which an entity has not met the standard of a QA&I question, ODP expects that remediation will occur within 30 days of discovery unless there are concerns for health and safety where remediation must occur immediately.

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 2Last updated: 7/9/2018

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# Question Type Guidance Source DocumentsDEMOGRAPHIC INFORMATION1. Administrative Entity Name

Non-Scored Enter organization’s name.

2. Region AE is located.Non-Scored

Select the appropriate region from the drop-down list.

3. Contact information for person completing the QA&I Tool:Non-Scored

Enter the contact information for the person who is entering the self-assessment for the AE.

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 3Last updated: 7/9/2018

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DATA & POLICY

# Question Type Guidance Source DocumentsQUALITY MANAGEMENT - There are systemic efforts to continuously improve quality.AE has a Quality Management Plan (QMP) that implements the Departments QM Strategy. The AE's must have a written Quality Management Plan that includes ODP's Mission, Vision and Values. The QMP is the planned, systemic organization-wide approach to the monitoring, analysis and improvement of organizational performance, thereby continually improving the quality of supports and services provided and the likelihood of desired outcomes for recipients. Methodology for the QMP includes a continuous improvement process, a cycle of assessment, analysis and action for improvement. AEs are required to update their QM Plans at least every three years. 4. AE has a Quality Management Plan

that reflects ODP's Mission, Vision and Values.

O The mission of the Office of Developmental Programs is to support Pennsylvanians with developmental disabilities to achieve greater independence, choice and opportunity in their lives.ODP’s vision is to continuously improve an effective system of accessible services and supports that are flexible, innovative and person-centered.The values articulated as principles in the Everyday Lives document set the direction for the developmental disability service system. They provide context and guidance for policy development, service design and implementation, and decision-making.

The reviewer determines if the AE’s QMP reflects ODP’s Mission, Vision and Values by reviewing the QMP.

Some examples of what the QMP could include are:- Assuring effective communication- Increasing employment- Increasing community participation- Ensuring ISPs are updated timely when there is a change in need- Ensuring individuals are free from abuse, neglect and exploitation- Ensuring people with complex needs have supports they need

Mark Yes if the QMP reflects the Mission, Vision and Values. Mark No if the QMP does not reflect them.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

4a. The AE updated the plan to reflect ODP's Mission, Vision, and Values.

R The AE will update QMP to reflect ODP's Mission, Vision and Values. Mark YES if the AE updated their QMP. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #54b. Other remediation action R The reviewer can accept documentation of “other” remediation actions taken by the AE OA, Section 10.1

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 4Last updated: 7/9/2018

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# Question Type Guidance Source DocumentsAE to comply with the requirements of the Operating Agreement.

The reviewer records the REMEDIATION ACTION (RA) taken by the AE to remediate in the comment field. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Info Memo 038-15 Implementation Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

4c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

4d. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #55. The AE revises the QMP at least every

three years.O The reviewer determines if the QMP was revised every 3 years based on a review of

the QMP. Mark YES if the QMP was revised every 3 years. Mark NO if the QMP was not revised every 3 years or there is no QMP.

NOTE – If NO, document how late in comments.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

5a. Documentation was located. R The AE has located evidence that they revised the QMP at least every 3years. Mark YES if the AE has located the documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #55b. AE revises the QMP. R The AE revises the QMP.

Mark YES if the AE revises the QMP. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #55c. AE staff is retrained as appropriate on

QMP requirements. R The AE provides/ensures retraining of the appropriate AE staff regarding the QMP

requirements. AE OA, Section 10.1 Info Memo 038-15 Implementation

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 5Last updated: 7/9/2018

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# Question Type Guidance Source Documents The AE provides notification to ODP that the AE staff was retrained.

Mark YES if AE provides notification to ODP of retraining provided to the AE staff. Mark NA if no remediation action is required or another remediation action was

selected.

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

5d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records the REMEDIATION ACTION (RA) taken by the AE to remediate in the comment field. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

5e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the SCO.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

5f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

6. The AE reviewed and evaluated performance data in selecting priorities for the QMP.

O The reviewer determines if the AE used performance data to develop their QMP based on a review of the QMP.

o Performance data can include but is not limited to: - Performance results from QA&I self-assessments and full reviews,

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 6Last updated: 7/9/2018

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# Question Type Guidance Source Documentsincluding individual interviews, targeting those areas where performance falls below 86%

- Employment Data - IM4Q Data- Data on individual(s) with communication needs- Community Participation data- Data on self-direction, choice and control- Data on management of incidents of abuse, neglect, exploitation and

unexplained deaths- Data on use of restrictive interventions including restraints

Mark YES if the AE used performance data in the development of the QMP. Mark NO if the AE did not use performance data or there is no QMP.

AE Letter #5

6a. Documentation was located. R The AE has located evidence that they have reviewed and evaluated performance data in selecting priorities for the QMP. Mark YES if the AE has located the documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #56b. AE staff is retrained as appropriate on

QMP requirements. R The AE provides/ensures retraining of the appropriate AE staff regarding the QMP

requirements. The AE provides notification to ODP that the AE staff was retrained. Mark YES if AE provides notification to ODP of retraining provided to the AE staff. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #56c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the

AE to comply with the requirements of the Operating Agreement. The reviewer records the REMEDIATION ACTION (RA) taken by the AE to remediate

in the comment field. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

6d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #5

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 7Last updated: 7/9/2018

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# Question Type Guidance Source Documents6e. Remediation action outstanding -

referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 10.1 Info Memo 038-15 Implementation

Instructions for Providers, including SCOs on Quality Management Plans

AE Letter #57. The AE measures progress towards

achieving identified QMP goals and objectives.

O The reviewer determines if the AE engages in the practice of quarterly data review. The reviewer should review the QMP and ensure that quarterly data review is

occurring. Mark YES if quarterly review is occurring. Mark NO if the AE does not have documentation of quarterly review.

AE OA, Section 10.1 AE Letter #5

7a. Documentation was located. R The AE has located the quarterly reports. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 AE Letter #5

7b. A reporting calendar is developed. R A reporting calendar is developed and shared within the organization to establish the frequency of reporting for responsible parties. Mark YES if the AE develops and shares a reporting calendar. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 AE Letter #5

7c. AE staff is retrained as appropriate on QMP requirements.

R The AE provides/ensures retraining of the appropriate AE staff regarding the QMP requirements.

The AE provides notification to ODP that the AE staff was retrained. Mark YES if AE provides notification to ODP of retraining provided to the AE staff. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 AE Letter #5

7d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records the REMEDIATION ACTION (RA) taken by the AE to remediate in the comment field. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.1 AE Letter #5

7e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

AE OA, Section 10.1 AE Letter #5

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 8Last updated: 7/9/2018

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# Question Type Guidance Source DocumentsQualification of waiver providers is conducted using qualification criteria as outlined in the current approved waiver. During the onsite visit, the reviewer selects 4 providers qualified by that AE by choosing (1) an Agency with Choice (AWC), then (2) a large provider (50 or more individuals), (3) a small provider (less than 50 individuals) and (4) a Community Participation Support provider. Select 2 large or 2 small if a large and a small are not qualified by that AE. The reviewer assures that the AE reviewed the qualification criteria using ODP approved methods.8. The AE qualifies AWC utilizing ODP

standardized procedures.O The reviewer determines if the Agency with Choice was qualified by reviewing

qualification packets. The reviewer assures that the AE reviewed the qualification submissions using ODP

approved methods, which may include: - Onsite Review - Review of qualification materials at the Provider's site - Review of Submitted Materials - Review of information submitted by the

Provider.

Mark YES if documentation indicates that the process was followed. Mark NO if there is no documentation and/or the process was not followed. Mark NA if the AE does not qualify an AWC/FMS.

NOTE - The reviewer must IMMEDIATELY notify the regional Provider Qualification Lead of a No response.

Consolidated, Person/Family Directed Supports (P/FDS) and Community Living (CL) waivers, Appendix E

AE OA, Section 6 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

8a. The AE provides documentation that the AWC/FMS Provider was qualified in accordance with ODP's standardized procedures.

R The AE contacts the AWC FMS Provider and collects any/all missing documents to ensure qualification was completed according to ODP Standards. Mark YES if documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 6 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

8b. The AE must notify ODP for further review and potential action if the required documents are not promptly obtained.

R The AE contacts ODP for further review and potential action if required documents are not obtained. Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 6 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

8c. The AE must notify ODP for further review and potential action if the documents obtained do not result in qualification.

R The AE contacts ODP for further review and potential action if the documents obtained do not result in qualification. Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 6 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

*KEY – Desk Review (D); Onsite Review (O); Remediation (R) 9Last updated: 7/9/2018

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# Question Type Guidance Source Documents

8d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 6 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

8e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 6 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

8f. Remediation action outstanding – referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 6 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

9. The AE qualifies PROVIDER 1 utilizing ODP standardized procedures.

O The reviewer determines if the provider was qualified by reviewing qualification packets.

The reviewer assures that the AE reviewed the qualification submissions using ODP approved methods, which may include:

- Onsite Review – Review of qualification materials at the Provider’s site - Review of Submitted Materials – Review of information submitted by the

Provider.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)10

Last updated: 7/9/2018

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# Question Type Guidance Source Documents- DP 1059 – completed and emailed to the Provider within 30 days of the

Provider submission if the qualification occurred after 7/1/2017 Mark YES if documentation indicates that the process was followed. Mark NO if there is no documentation and/or the process was not followed. Mark NA if the AE does not qualify any providers.

NOTE – The reviewer must IMMEDIATELY notify the regional Provider Qualification Lead of a No response.

9a. The AE provides documentation that Provider 1 was qualified in accordance with ODP’s standardized procedures.

R The AE contacts the provider and collects any/all missing documents to ensure qualification was completed according to ODP Standards. Mark YES if demonstrated. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

9b. The AE must notify ODP for further review and potential action if the required documents are not promptly obtained.

R The AE contacts ODP for further review and potential action if required documents are not obtained. Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

9c. The AE must notify ODP for further review and potential action if the documents obtained do not result in qualification.

R The AE contacts ODP for further review and potential action if the documents obtained do not result in qualification. Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

9d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)11

Last updated: 7/9/2018

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# Question Type Guidance Source Documents9e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE

and the remediation action date. The reviewer chooses the appropriate time frame from the drop down.

Mark NA if no remediation action was necessary, or if no remediation action was taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

9f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark N/A if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

10. The AE qualifies PROVIDER 2 utilizing ODP standardized procedures.

O The reviewer determines if the provider was qualified by reviewing qualification packets.

The reviewer assures that the AE reviewed the qualification submissions using ODP approved methods, which may include:

- Onsite Review - Review of qualification materials at the Provider's site - Review of Submitted Materials - Review of information submitted by the

Provider.- DP 1059 – completed and emailed to the Provider within 30 days of the

Provider submission if the qualification occurred after 7/1/2017 Mark YES if documentation indicates that the process was followed. Mark NO if there is no documentation and/or the process was not followed. Mark NA if the AE does not qualify any providers.

NOTE - The reviewer must IMMEDIATELY notify the regional Provider Qualification Lead of a No response.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

10a. The AE provides documentation that Provider 2 was qualified in accordance with ODP’s standardized procedures.

R The AE contacts the provider and collects any/all missing documents to ensure qualification was completed according to ODP Standards. Mark YES if demonstrated. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

10b. The AE must notify ODP for further review and potential action if the

R The AE contacts ODP for further review and potential action if required documents are not obtained.

Consolidated, P/FDS and CL waivers, Appendix E

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)12

Last updated: 7/9/2018

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# Question Type Guidance Source Documentsrequired documents are not promptly obtained.

Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

10c. The AE must notify ODP for further review and potential action if the documents obtained do not result in qualification.

R The AE contacts ODP for further review and potential action if the documents obtained do not result in qualification. Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

10d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

10e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

10f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA, Section 3.32 Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

11. The AE qualifies a COMMUNITY PARTICIPATION SUPPORTS PROVIDER utilizing ODP standardized procedures.

O The reviewer determines if the Community Participation Supports (CPS) Provider was qualified by reviewing qualification packets.

The reviewer assures that the AE reviewed the qualification submissions using ODP approved methods, which may include:

Consolidated, P/FDS and CL waivers, Appendix E

AE OA Announcement 011-18, Waiver

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)13

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# Question Type Guidance Source Documents- Onsite Review - Review of qualification materials at the Provider's site - Review of Submitted Materials - Review of information submitted by the

Provider.- DP 1059 – completed and emailed to the Provider within 30 days of the

Provider submission if the qualification occurred after 7/1/2017 Mark YES if documentation indicates that the process was followed. Mark NO if there is no documentation and/or the process was not followed. Mark NA if the AE does not qualify any providers.

NOTE - The reviewer must IMMEDIATELY notify the regional Provider Qualification Lead of a No response.

Renewal Implementation Provider Qualification Process

11a. The AE provides documentation that CPS Provider was qualified in accordance with ODP’s standardized procedures.

R The AE contacts the CPS Provider and collects any/all missing documents to ensure qualification was completed according to ODP Standards. Mark YES if demonstrated. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

11b. The AE must notify ODP for further review and potential action if the required documents are not promptly obtained.

R The AE contacts ODP for further review and potential action if required documents are not obtained. Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

11c. The AE must notify ODP for further review and potential action if the documents obtained do not result in qualification.

R The AE contacts ODP for further review and potential action if the documents obtained do not result in qualification. Mark YES if the AE notifies ODP. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

11d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA Announcement 011-18, Waiver

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)14

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# Question Type Guidance Source Documents Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Renewal Implementation Provider Qualification Process

11e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

11f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix E

AE OA Announcement 011-18, Waiver

Renewal Implementation Provider Qualification Process

Provider Monitoring is conducted using the standard tool and monitoring processes. The AE shall conduct the Quality Assessment and Improvement (QA&I) Process using the departments standardized oversight tool in order to ensure ongoing adherence to the approved waiver qualification and monitoring standards, ongoing compliance with the provision of 55 PA. Code, Chapter 51, the terms and conditions of the Operating Agreement and any amendments to written Policies, Procedures and Departmental Decisions.12. The AE conducts the QA&I Process

using the standard tool and monitoring processes.

O The reviewer validates that the AE completed the QA&I review of Providers using the standard tool and QA&I processes.

The reviewer should review no more than 10 randomly selected QA&I Provider reviews conducted by the AE for the previous full fiscal year to determine if the QA&I review has been completed. Mark YES if ALL 5 criteria for the QA&I review of Providers are met. Mark NO if any of the five criteria are not met. Mark NA if the AE has not been assigned any Providers to review by ODP.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I process

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)15

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# Question Type Guidance Source DocumentsNOTE - Identify which of the criteria is not met.

12.1 CRITERIA 1 - The AE reviews all Providers as assigned by ODP.

O The AE reviews all providers as assigned by ODP. The reviewer should first identify the number of Providers that the AE has been

assigned by ODP. Mark YES if the AE reviewed all Providers assigned by ODP. Mark NO if the AE did not review all Providers assigned by ODP. Mark NA if the AE has not been assigned any Providers to review by ODP.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12.2 CRITERIA 2 – The AE completed all QA&I Provider onsite reviews prior to January 1st.

O The AE completes the onsite review of all Providers as assigned by ODP prior to January 1 every year.

The reviewer should review no more than 10 randomly selected QA&I Provider reviews. Mark YES if all QA&I Provider reviews were completed prior to January 1. Mark NO if all the QA&I Provider reviews were not completed prior to January 1. Mark NA if the AE has not been assigned any Providers to review by ODP.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12.3 CRITERIA 3 - AE uses ODP's standard QA&I tool.

O The reviewer validates that the AE completed the QA&I review using the standard QA&I tool.

The reviewer should review no more than 10 randomly selected QA&I Provider reviews. Mark YES if the standard QA&I tool has been completed for all Providers

reviewed. Mark NO if the standard QA&I tool was not used for all Providers reviewed. Mark NA if the AE has not been assigned any providers to review by ODP.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12.4 CRITERIA 4 - AE sends the Comprehensive Report to all Providers within 30 calendar days of all onsite activities being completed.

O The reviewer validates that the AE submitted the QA&I Comprehensive Report to the provider within 30 calendar days of completion of all onsite activities, including interviews.

The reviewer should review no more than 10 randomly selected QA&I Provider reviews. Mark YES if the AE submitted the QA&I Comprehensive Report to the Provider

within 30 days of the completion of onsite activities. Mark NO if the AE did not submit the QA&I Comprehensive Report to the

Provider or the Comprehensive Report was not submitted within 30 days of the completion of onsite activities.

Mark NA if the AE has not been assigned any Providers to monitor by ODP.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12.5 CRITERIA 5 – AE completes any follow-up actions with all Providers based on

O The reviewer validates that the AE has completed any follow-up actions with all Providers based on the QA&I Comprehensive Report.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)16

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# Question Type Guidance Source Documentsthe QA&I Comprehensive Report. This includes and is not limited to:

- Approval of the corrective action plan- Review of documentation submitted- Technical assistance to provider, etc.

Mark YES if the AE completed follow-up actions with the Providers. Mark NO if the AE did not complete follow-up actions with the Providers. Mark NA if the AE has not been assigned any Providers to monitor by ODP.

QA&I Process

12a. Documentation was located. R The AE has located evidence that documents their monitoring of all providers assigned by ODP. Mark YES if documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12b. The AE completes the missing criteria. R The AE completes any missing criteria and submits verification to ODP. Mark YES if the AE completes the missing criteria. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

12e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YESs if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers AE OA, Section 9.1 QA&I Process

The AE's IM4Q process is implemented. The AE shall comply with responsibilities with the current IM4Q protocol and guidelines as set forth in the IM4Q Manual and any other applicable ODP procedures.13. The AE uses a process to share O The reviewer requests documentation from the previous 12 months that indicates AE OA, Section 10.4

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)17

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# Question Type Guidance Source DocumentsIndependent Monitoring for Quality (IM4Q) information with stakeholders.

the Policy and Procedure established by the AE is being implemented for sharing information with stakeholders.

The reviewer should look for information as specified by the AE’s policy. o Examples might include:

- Board reports- Letters- Logs- Emails- Meeting minutes

Mark YES if documentation is available that the AE shared IM4Q information with stakeholders.

Mark NO if there is no documentation of the AE sharing IM4Q information.

IM4Q Manual 2016

13a. Documentation was located R The AE has located the documentation from the previous 12 months that indicates the Policy and Procedure established by the AE is being implemented. Mark YES if documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.4 IM4Q Manual 2016

13b. The AE develops a process for sharing IM4Q information with stakeholders.

R The AE develops a process with timeframes to ensure IM4Q information is shared with all stakeholders. Mark YES if the process was developed. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.4 IM4Q Manual 2016

13c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 10.4 IM4Q Manual 2016

13d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

AE OA, Section 10.4 IM4Q Manual 2016

13e. Remediation action outstanding - R Mark YES if referred for appropriate follow-up as a result of no remediation AE OA, Section 10.4

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)18

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# Question Type Guidance Source Documentsreferred to appropriate staff for follow up.

action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

IM4Q Manual 2016

14. An improvement plan resulting from the previous QA&I process is fully implemented.

Non-scored in Cycle 1

O The reviewer will determine if the AE completed all improvement activities and provided documentation of each action taken. Mark Yes if there is documentation that the AE has completed activities as

described in their Improvement Plan. Mark No if there is no documentation indicating that the AE completed

improvement activities. Mark NA if no improvement plan resulted from the previous QA&I process (all of

Cycle 1).

Consolidated, P/FDS and CL waivers ODP Announcement 093-13,

Corrective Action Plan Process AE OA, Section 9.2

14a. Documentation was located R The AE has located evidence that documents the completion of all improvement activities. Mark YES, if documentation was located. Mark N/A, if no remediation action is required or another remediation action

was selected.

Consolidated, P/FDS and CL waivers ODP Announcement 093-13,

Corrective Action Plan Process AE OA, Section 9.2

14b. All corrective actions are completed and evidence to support that completion is provided.

R The AE completes all corrective actions and provides evidence to support that completion to the reviewer. Mark YES, if documentation is provided. Mark N/A, if no remediation action is required or another remediation action

was selected.

Consolidated, P/FDS and CL waivers ODP Announcement 093-13,

Corrective Action Plan Process AE OA, Section 9.2

14c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers ODP Announcement 093-13,

Corrective Action Plan Process AE OA, Section 9.2

14d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers ODP Announcement 093-13,

Corrective Action Plan Process AE OA, Section 9.2

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)19

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# Question Type Guidance Source Documents14e. Remediation action outstanding -

referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers ODP Announcement 093-13,

Corrective Action Plan Process AE OA, Section 9.2

The County completes OBRA related responsibilities in accordance with Federal requirements under the Omnibus Budget Reconciliation Act (OBRA) of 1987. The Regional Office of Developmental Programs is responsible for determining the need for nursing facility services for individuals with intellectual disabilities. The determination is based on an evaluation of the individual's total needs, including health and age-related needs, in consultation with the responsible County ID Program, individual, family and providers of service. 15. The County submitted an OBRA

preliminary report, together with the County's concurrence/non-concurrence to the Regional Office of Developmental Programs within the last six months.

Non-Scored

O The reviewer will determine if the County submitted an OBRA preliminary report and letters of concurrence/non-concurrence to the ODP regional office for the January to June prior to the start of the most recent QA&I cycle. Mark YES if the County submitted an OBRA preliminary report, together with the

County's concurrence/non-concurrence to the Regional Office of Developmental Programs for January to June.

Mark NA if no OBRA preliminary reports were completed by the county in the January to June prior to the start of the most recent QA&I cycle.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

16. The commitment screen in HCSIS reflects the OBRA Determination on Need for Nursing Home Services.

O The reviewer determines if the enrollment screen in HCSIS reflected "intent to enroll" status during a hospitalization stay of 30 days or more.

PATH: Individual > Eligibility > Eligibility determination > Waiver/program enrollment > History.

The reviewer should review ALL but no more than ten OBRA Determinations. Mark YES if the HCSIS enrollment screen has intent to enroll. Mark NO if the HCSIS enrollment screen does not have intent to enroll. Mark NA if no OBRA preliminary reports were completed by the county between

January and June or if the person was not waiver eligible prior to nursing home placement.

AE OA, Section 3.4.4 AE Letter #4 Course # 009-05-01- Reserved Capacity

2013 update Part 1

16a. The commitment screen in HCSIS reflects the OBRA Determination on Need for Nursing Home Services.

R The County will update the HCSIS enrollment screen to reflect the placement in nursing home as well as subsequent changes to reflect current situation. Mark YES if the County updates the HCIS screen for all applicable records. Mark NA if no remediation actions is required or another remediation action was

AE OA, Section 3.4.4 AE Letter #4 Course # 009-05-01- Reserved Capacity

2013 update Part 1

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# Question Type Guidance Source Documentsselected.

16b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the county to comply with ODP Policies and Procedures.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the county to remediate. Mark YES if the county submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 3.4.4 AE Letter #4 Course # 009-05-01- Reserved Capacity

2013 update Part 1

16c. If YES, when: R The reviewer calculates the number of days between the notification date to the county and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the county.

AE OA, Section 3.4.4 AE Letter #4 Course # 009-05-01- Reserved Capacity

2013 update Part 1

16d. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 3.4.4 AE Letter #4 Course # 009-05-01- Reserved Capacity

2013 update Part 117. The County has identified the need for

a specialized service other than supports coordination.

Non-Scored

O The reviewer discusses with the county their process used to identify specialized services.

The county has identified the need for a service other than supports coordination or has ONLY identified supports coordination. Mark YES if the county process results in services other than supports

coordination. Mark NO if the county only identifies supports coordination. Mark NA if there are no specialized services identified.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

18. The County authorizes the specialized services as identified in the OBRA Determination on Need for Specialized Services.

O The reviewer determines if the county authorized the specialized services as identified in the OBRA Determination on Need for Specialized Services.

Specialized services are authorized by the responsible County Program for individuals with intellectual disabilities who are residents of a nursing facility when

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

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# Question Type Guidance Source Documentsthe individual's needs are such that continuous supervision, treatment, and training by qualified intellectual disability personnel are necessary.

For the January to June prior to the start of the most recent QA&I cycle Mark YES if the county authorized specialized services as determined for all

reviewed. Mark NO if the county did not authorize specialized services as determined. Mark NA if no OBRA preliminary reports were completed between January and

June or no Determinations on Need for Specialized Services were issued by the Regional Office.

18a. The County authorizes specialized services.

R The County provides documentation that specialized services are now authorized. Mark YES if the County submitted all remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

18b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the county to comply with ODP Policies and Procedures.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the county to remediate. Mark YES if the county submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

18c. If YES, when: R The reviewer calculates the number of days between the notification date to the county and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the county.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

18d. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

19. All services as identified in the Determination on Need for Specialized Services were received.

O The reviewer determines if all services identified in the Determination on Need were received.

The reviewer looks at the paid claims, authorizations or whatever means the County uses to record service utilization. Mark YES if there is documentation that services have been received. Mark NO if no documentation that services were received.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

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# Question Type Guidance Source Documents Mark NA if no OBRA preliminary reports were completed by the county between

January and June or no Determinations on Need for Specialized Services were issued by the Regional Office.

19a. Documentation was located. R The County has located evidence that supports that specialized services were received. Mark YES if documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

19b. Services are initiated as per the Determination on Need for Specialized Services.

R The County will provide documentation as evidence of service delivery. Mark YES if the County provides documentation of service delivery. Mark NA if no remediation action was necessary or another remediation action

was selected.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

19c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the county to comply with ODP Policies and Procedures.

Reviewer records in comment field the REMEDIATION ACTION (RA) taken by the county to remediate. Mark YES if the county submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

19d. If YES, when: R The reviewer calculates the number of days between the notification date to the county and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the county.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

19e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

PASRR document OBRA Bulletin 00-93-30, OBRA

Procedure for Individuals with Mental Retardation

ADMINISTRATIVE AUTHORITY – The individual has a determination of urgency of need.The AE reviews the PUNS report on a monthly basis to ensure individuals have a determination of urgency of need.20. The AE reviews the Priority of Urgency

of Need for Services (PUNS) report on a monthly basis.

O The reviewer determines if the AE reviews the PUNS report and works with the appropriate SCOs (if applicable) to ensure PUNS are completed/updated within 365 days as needed.

PUNS report is loaded into AE DocuShare on a monthly basis Mark YES if the PUNS Review process is completed monthly by the AE.

Consolidated, P/FDS and CL waivers, Appendix B

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# Question Type Guidance Source Documents Mark NO if there is no evidence of PUNS Reviews being completed, no evidence

of communication to the SCO or if the PUNS Review is not being completed on a monthly basis.

20a. AE provides documentation that PUNS review process is occurring as required.

R The AE locates documentation that the PUNS review is occurring. Mark YES if the AE locates documentation of the PUNS review occurring as

required. Mark NA if no remediation actions were required or another remediation action

was selected.

Consolidated, P/FDS and CL waivers, Appendix B

20b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

20c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix B

20d. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix B

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual’s assessed needs are addressed in the ISP through waiver-funded services or other funding sources or natural supports.The AE has Auto-authorization Protocols required in the Operating Agreement. The AE shall comply with the Auto-authorization process as outlined in the Operating Agreement.21. The AE has Auto-authorization

protocol as required in the Operating Agreement.

O The reviewer determines if the AE has a protocol for Auto-Approved and Authorized ISPs.

The protocol must include how the AE will ensure completion of a quality review of a sample of plans that have been Auto-Approved and Authorized and quality assurance oversight of plans that includes:

- Any required prior authorization of ODP approval of an exception to

AE OA, Section 6.16

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# Question Type Guidance Source Documentsservice limits was obtained through the established process

- All identified assessed needs and planning process are in the ISP- Outcomes listed in the ISP relate to an identified need- Outcomes listed in the ISP relate to an identified preference- Services are identified to support outcomes- Services paid through the Waiver must be identified to support

outcomes based on assessed needs- ISP reflects the full range of needs and includes all Medicaid and non-

Medicaid services, including informal, family and natural supports and supports paid by other service systems

- ISP includes the type of services to be provided; the amount, duration, and frequency of each Waiver-eligible service and the Provider to furnish each service

- Services are consistent with the approved Waivers and current Waiver service definitions

- The ISP is documented on the Department-approved format in HCSIS- Providers are identified for each Waiver service- The identified providers are willing and qualified.

Mark YES if the AE has a protocol that contains all required elements. Mark NO if the AE does not have a protocol or not all required elements exist.

NOTE - Identify whether there is no protocol or what elements are missing.

21a. Documentation was located. R The AE has located the Auto-authorization protocol. Mark YES if documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 6.16

21b. The AE develops a protocol that contain all the required elements

R The AE develops a protocol that contains all the required elements as outlined in the Operating Agreement. Mark YES if the AE develops a protocol that contain all required elements. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 6.16

21c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

AE OA, Section 6.16

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# Question Type Guidance Source Documents The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the

AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.21d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE

and the remediation action date. The reviewer chooses the appropriate time frame from the drop down.

Mark NA if no remediation action was necessary or if no remediation action was taken by the AE.

AE OA, Section 6.16

21e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 6.16

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual has personal choice and control.The AE offers choice of willing and qualified providers at initial enrollment. Individuals/families are afforded choice of providers including SCO's. In accordance with 42 CFR §431.151, an individual may select any provider to furnish waiver services included in the service plan unless the State has received approval to limit the number of providers under the provisions of §1915(b) or another provision of the Act.22. The AE has a policy for offering choice

of Supports Coordination Organizations (SCOs) to the individual/family upon initial enrollment that includes documenting the offering of choice.

O The reviewer determines if the AE has a policy for documenting choice of willing and qualified SCOs during initial enrollment. Mark YES if the AE has a policy for offering choice that includes how they

document the offering. Mark NO if there is no policy or the policy does include documenting offering of

choice.

Consolidated, P/FDS and CL waivers AE OA, Section 7.1 ISP Manual, Section 3.6

22a. Documentation was located. R The AE has located their documentation of choice offering at initial enrollment. Mark YES if documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 7.1 ISP Manual, Section 3.6

22b. Documentation is completed R The AE has offered choice, and documentation is on file. Mark YES, if completed. Mark N/A if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 7.1

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# Question Type Guidance Source Documents ISP Manual, Section 3.6

22c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 7.1 ISP Manual, Section 3.6

22d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers AE OA, Section 7.1 ISP Manual, Section 3.6

22e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation was required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 7.1 ISP Manual, Section 3.6

22f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers AE OA, Section 7.1 ISP Manual, Section 3.6

The AE initiate recruitment of provider activities when there is an absence of choice of willing and qualified Provider. The AE shall support the development of a network of Waiver Providers through recruitment and other capacity building efforts. The AE shall initiate recruitment of Providers when there is the absence of Provider choice.23. The AE provides ongoing technical

support to providers.

Non-Scored

O The reviewer determines if the AE provides technical support to providers utilizing ODP’s processes on enrollment, qualification and HCSIS and PROMISe™, Everyday Lives and Life-Courses tools.

This support includes, but is not limited to:

AE OA, Section 8.1

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# Question Type Guidance Source Documents- The ongoing engagement of the provider network though outreach,

meetings, and technical assistance. - The provision of information regarding the Provider application,

enrollment, and qualification processes. The information must be developed or approved by ODP.

- The provision of “hands-on” technical support or referral to the appropriate entity for enrollment support.

- Communication to the appropriate regional ODP regarding issues related to Provider recruitment and enrollment processes.

- Oversight of transition planning in the event of provider closure or notification that a provider is no longer willing to provide supports to an Individual. This shall include actions to ensure that any affected waiver Individual(s) is afforded choice of provider.

- The provision of information regarding ODP required provider orientation and training.

- Orientation or training of providers using the Department’s developed curriculum, when approved or requested by the Department.

Mark YES if the AE provides technical support to providers. Mark NO if the AE is not providing needed technical support.

The AE promotes experiences and services that enables individuals to obtain and benefit from competitive integrated employment. The first consideration and preferred outcome for individuals enrolled in ODP Waivers should be competitive integrated employment.24. The AE promotes employment as a

priority

Non-Scored

O The reviewer determines if the AE promotes employment as a priority. NOTE: The reviewer will use comment field to record AE activities around

Employment. Mark YES if the AE promotes employment. Mark NO if the AE does not promote employment.

Exploratory Employment First Executive Order Plan

2016-03

25. The AE has a designated employment lead.

O The reviewer determines if the AE has an employment lead. Mark YES if the AE has an employment lead. Mark NO if the AE does not have an employment lead.

Exploratory Pathways of Employment guidance

document Executive Order 2016-03

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual has an active life in the community.The AE reviews and authorizes plans that have evidence that the individual is provided with on-going opportunities and support necessary to participate in community activities necessary to participate in community activities of person's choice. ODP supports Pennsylvanians with developmental disabilities to achieve greater independence, choice and opportunity in their lives. ODP's vision is to continuously improve an effective system of accessible services and supports that are flexible, innovative and person-centered.

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# Question Type Guidance Source Documents26. The AE promotes community access as

defined in the CMS Final Rule.O The reviewer determines if the AE promotes the same degree of community access

and choices as an individual who is similarly situated in the community who does not have a disability and who does not receive a Home and Community Based Services (HCBS).

o Examples can include but are not limited to:- Outreach to individuals and families- Provider Meeting Notes

Mark YES if the AE is promoting community access as outlined in the CMS Final Rule.

Mark NO if the AE is not promoting community access.

CMS Final Rule

27. The AE identifies a need for technical assistance related to HCBS setting rule to providers, individuals and families.

O The reviewer determines if the AE identified a need for technical assistance related to the HCBS and provided the needed technical assistance to provider, individual or families.

The AE should identify and provide technical assistance for matters relating to state or federal regulations that establish program, operational and/or payment requirements to providers. Mark YES if a need has been identified and technical assistance was provided. Mark NO if a need was identified but no technical assistance was provided. Mark NA if no need has been identified.

CMS Final Rule

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual is supported to communicate.The AE is responsible to provide and fund communication assistance as needed. The Administrative Entity is responsible to implement their communication protocol(s) as directed in written policies and procedures, Departmental decision, and the Operating Agreement.28. The AE pays for communication

assistance as required.O The reviewer determines if the AE has identified a need and paid for necessary

communication assistance. Acceptable evidence includes: paid involves, billing statements, etc.

Mark YES if the AE paid for necessary communication assistance. Mark NO if the AE did not pay for communication assistance. Mark NA if there were no identified needs.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

28a. Documentation is located. R Documentation is provided showing the AE paid for communication assistance. Mark YES if documentation has been provided. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

28b. AE staff is retrained as per protocol. R The AE provides/ensures retraining of the appropriate AE staff regarding the AE's Bulletin 00-14-04, Accessibility of ID

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# Question Type Guidance Source Documentsprotocol.

The AE provides notification to ODP that the AE staff was retrained. Mark YES if AE provides notification to ODP of retraining provided to the AE staff. Mark NA if no remediation action is required or another remediation action was

selected.

Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

28c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

28d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

28e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

29. The AE pays for communication assistance for the performance of Supports Coordination service.

O The reviewer determines if the AE has identified a need and paid for necessary communication assistance for the performance of Supports Coordination services.

Acceptable evidence includes: paid invoices, billing statements, etc. Mark YES if the AE paid for necessary communication assistance for Supports

Coordination services. Mark NO if the AE did not pay for necessary communication assistance for

Supports Coordination services. Mark NA if there were no identified needs or the SCO did not request

communication assistance.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

29a. Documentation is located. R Documentation is provided showing the AE paid for communication assistance. Bulletin 00-14-04, Accessibility of ID

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# Question Type Guidance Source Documents Mark YES if documentation has been provided. Mark NA if no remediation action is required or another remediation action was

selected.

Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

29b. AE staff is retrained as per protocol. R The AE provides/ensures retraining of the appropriate AE staff regarding the AE's protocol.

The AE provides notification to ODP that the AE staff was retrained. Mark YES if the AE provides notification to ODP of retraining provided to the AE

staff. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

29c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

29d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

29e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual’s family receives the supports needed.The AE has a policy which provides information and resources to individuals and families upon intake/eligibility and ongoing. Families need support in order to make an everyday life possible. Families need information, resources, and training. They need connections with other families and support services.

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# Question Type Guidance Source Documents30. The AE provides information and

resources to individuals and families upon intake/eligibility and ongoing.

O The reviewer determines if the AE provided information and resources to individuals and families.

Information can include local resources, fairs, calendar of awareness events, leaflets, etc. Mark YES if the AE provided information. Mark NO if the AE did not provide information.

Everyday Lives 2016

30a. The AE develops a process for sharing information.

The AE develops a process for sharing information and resources to individuals and families. Mark YES if the process was developed. Mark N/A if no remediation action is required or another remediation action was

selected.

Everyday Lives 2016

30b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Everyday Lives 2016

30c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Everyday Lives 2016

30d. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark N/A if the issue was remediated or if no remediation was required.

Everyday Lives 2016

HEALTH & WELFARE – Individuals with complex physical and behavioral needs receive appropriate supports.The AE supports people with complex needs. People with disabilities who have both physical and behavioral health needs receive the medical treatment and supports needed throughout their lifespans. Opportunity for a full community life are dependent on adequate supports and the commitment to build capacity within the larger human service delivery system.31. The AE provides the SCO and providers O The reviewer determines if the AE provided assistance to the SCO and providers to Exploratory

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# Question Type Guidance Source Documentswith assistance to support people with complex physical and behavioral needs.

Non-Scored

support people with complex physical and behavioral needs.o Assistance may or may not include

- Resources- Training- Collaboration with HCQU- Technical assistance - Building capacity to serve people with complex physical and/or

behavioral needs. Mark YES if the AE has provided the SCO and providers with assistance. Mark NO if the AE has not provided assistance.

Everyday Lives 2016

32. The AE identifies the areas of need in the community and the resources available.

Non-Scored

O The reviewer determines if the AE has identified the areas of need in the community and available resources. Mark YES if the AE has identified the areas of need and resources. Mark NO if the AE has not identified the areas of need and resources.

Exploratory Everyday Lives 2016

HEALTH & WELFARE – The individual has wellness opportunities.The AE works with Providers and SCO to ensure wellness resources are available. Promoting physical and mental health, wellness and personal safety for every individual and their family. Promoting physical and mental health means providing information about health and wellness, emotional support, and encouragement.33. The AE identifies resources that

support wellness and shares the information with Providers and SCOs.

Non-Scored

O The reviewer determines if the AE promotes wellness by identifying wellness resources and shares the information with Providers and SCOs.

Promoting physical and mental health means providing information about health and wellness, emotional support, and encouragement

Information can include local resources, fairs, calendar of awareness events, HCQU collaborations, H&W months, leaflets, etc. Mark YES if the AE has provided information to promote wellness. Mark NO if AE has not provided information to promote wellness.

Exploratory Everyday Lives 2016

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# Question Type Guidance Source Documents

HEALTH & WELFARE – The individual has access to quality services.The AE identifies systemic issues with services. Identifying systemic issues and promoting quality services from Providers and SCOs.34. The AE has a mechanism to identify

systemic issues that span all Providers and SCOs.

Non-Scored

O The reviewer determines if the AE has a way to identify systemic issues across Providers and SCOs. Mark YES if the AE has a way to identify systemic issues. Mark NO if AE does not have a way to identify systemic issues.

Exploratory Everyday Lives 2016

HEALTH & WELFARE – The individual’s restrictive intervention followed proper procedure.The AE Human Rights Committee (HRC) reviews and authorizes all restraint and restrictive interventions. The Human Rights Committee is to safeguard the human rights of people receiving services. The HRC will provide a review of restrictive procedures proposed or occurring within the supports provided by the service system.35. The AE HRC has a protocol that

includes all ODP required elements. O The reviewer determines if the AE HRC has a protocol that includes all the ODP

required elements. The required elements are:

o The AE HRC shall serve as the entity responsible to conduct a systemic review of restraint and restrictive interventions.

o The HR will conduct a systemic review to ensure the use of restraints and restrictive interventions are appropriate and necessary. This review will include verifying strategies exist and are being achieved to reduce or eliminate the need for the use of a restraint or restrictive intervention.

o The AE HRC will conduct technical assistance to provider agencies in developing positive intervention or strategy alternatives to eliminate or reduce the need for restraint and restrictive procedures.

o The AE HRC shall analyze systemic concerns including a review of

AE OA, Section 4.1

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# Question Type Guidance Source Documentspolicies, procedures, trends and patterns, individual situations and plans that authorize the use of interventions that have the potential to impact an individual’s rights.

Mark YES if the HRC has a protocol that includes all elements. Mark NO if the HRC does not have a protocol or the protocol does not include all

elements.

35a. Documentation was located. R The AE has located the protocol. Mark YES if the AE has located the protocol and it includes all elements. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 4.1

35b. AE HRC develops a protocol that includes all elements.

R The AE HRC develops a protocol that includes all elements The AE provides the protocol to ODP Mark YES if AE HRC develops a protocol and it includes all elements. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 4.1

35c. Other remediation action. R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 4.1

35d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

AE OA, Section 4.1

35e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 4.1

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RECORD REVIEW

# Question Type Guidance Source DocumentsADMINISTRATIVE AUTHORITY - The individual receives information about fair hearing and appeal rights.Individuals/representatives must receive notice of due process rights and instructions for filing an appeal: at waiver enrollment and upon notification of a denial, reduction or termination of waiver services. The individuals in the sample were issued rights to fair hearing and appeals when the individual was determined likely to require ICF/ID or ICF/ORC level of care and upon notification of a denial, reduction or termination of waiver services.36. The AE provides notification of Due

Process Rights at waiver enrollment (during the last FY).

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if notification of Due Process rights was provided. Acceptable documentation MUST include an indication that a copy of the DP 458 was distributed to the individual/family/surrogate. Mark YES if there is evidence that notification was provided. Mark NO if there is no evidence that it was provided. Mark NA if the person was not newly enrolled in waiver services in the last FY.

Consolidated, P/FDS and CL waivers, Appendix A

Bulletin 00-08-05, Due Process and Fair Hearing Procedures for Individuals with Mental Retardation

36a. Documentation was located. R The AE locates the written notice (DP 458) of Due Process rights Consolidated, P/FDS and CL waivers, *KEY – Desk Review (D); Onsite Review (O); Remediation (R)

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# Question Type Guidance Source Documents Mark YES if the written notice (DP 458) of due process rights was located.

Acceptable documentation MUST include an indication that a copy of the DP 458 was distributed to the individual/family/surrogate.

Mark NA if no remediation actions were required or another remediation action was selected.

Appendix A Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

36b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix A

Bulletin 00-08-05, Due Process and Fair Hearing Procedures for Individuals with Mental Retardation

36c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix A

Bulletin 00-08-05, Due Process and Fair Hearing Procedures for Individuals with Mental Retardation

36d. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix A

Bulletin 00-08-05, Due Process and Fair Hearing Procedures for Individuals with Mental Retardation

37. The individual has an identified change in need.

Non-Scored

D The reviewer identifies if a change in need that results in ODP funded services being reduced, suspended, terminated or denied based on a review of service notes, Individual Monitoring Tools and ISPs completed during the review period.

The reviewer notes the date the change(s) in need was identified and what the need(s) were/are. Mark YES if a change in need that results in ODP funded services being reduced,

suspended, terminated or denied was identified in the record. Mark NA if a change in need that results in ODP funded services being reduced,

suspended, terminated or denied was not identified in the record.

55 Pa. Code Chapter 51 Section 51.28 Consolidated, P/FDS and CL waivers,

Appendix A ISP Manual, Section 8

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# Question Type Guidance Source Documents

38. Due process rights information was provided to the individuals with a change in service need.

O The reviewer determines if written notice of Due Process Rights was provided including the DP458. Mark YES if there is written notification accompanied by the DP458. Mark NO is there is no written notification or DP 458. Mark NA if there was no service change resulting in reduction, suspension,

terminated and/or denial of services.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 9.3 Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

38a. Written notice of Due Process rights was located.

R The AE locates written notice of Due Process rights. Mark YES if the written notice of due process rights was located. Acceptable

documentation MUST include an indication that a copy of the DP 458 was distributed to the individual/family/surrogate.

Mark NA if no remediation actions were required or another remediation action was selected.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 9.3 Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

38b. Written notice of Due Process rights was completed.

R The AE provides written notification of Due Process Rights to the individual/surrogate.

Acceptable documentation MUST include an indication that a copy of the DP 458 was distributed to the individual/family/surrogate and a transmittal letter explaining that the distribution of the information is late. Mark YES if the notification of Due Process has been distributed. Mark NA if no remediation actions were required or another remediation was

selected.

NOTE - A record may have numerous situations where Due Process rights were not provided to the individual. Notification one time constitutes remediation action for all situations where failure to provide Due Process rights was cited as non-compliant.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 9.3 Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

38c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records the REMEDIATION ACTION (RA) taken by the AE to remediate in the comment field. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation actions were required or another remediation was

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 9.3 Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

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# Question Type Guidance Source Documentsselected.

38d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 9.3 Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

38e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation was required or another remediation was selected.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 9.3 Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

38f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 9.3 Bulletin 00-08-05, Due Process and Fair

Hearing Procedures for Individuals with Mental Retardation

LEVEL OF CARE - Individuals new to an ODP waiver receive a level of care evaluation and determination.Level of Care (LOC) determinations are completed according to ODP policies and procedures. For those people enrolled in the waiver within the LAST FISCAL YEAR the reviewer should determine if the appropriate LOC determination form is used and completed. The reviewer uses the initial DP 250 ONLY (even if there is a revaluation on file). The required form is considered to meet criteria only if both signatures and both dates are completed and legible.39. The individual was newly enrolled (IN

THE LAST FISCAL YEAR) in the waiver.

Non-Scored

D FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if the individual was newly enrolled in waiver during the last Fiscal Year (FY).

PATH: HCSIS > Individual > Eligibility > Eligibility Documentation > Waiver/Program Enrollment (drop down on right side).

An individual is newly enrolled in the waiver if the date on the Waiver/Program Enrollment screen is within the last FY (7/1-6/30). Mark YES if the individual was enrolled during the last FY. Mark NA if the individual was not enrolled during the last FY.

Consolidated, P/FDS and CL waivers AE OA Bulletin 00-08-04 Eligibility for Waiver

Services

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# Question Type Guidance Source DocumentsNOTE - Include the date of enrollment in the comment field.

40. The AE completed the initial level of care (LOC) evaluation and determination prior to entry into the waiver.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if the date of the DP 250 (with AE signature and date) is prior to the date on the PA 162 to ensure determination of eligibility was prior to waiver enrollment.

Persons entering the waiver directly from a state center or private ICF/ID can substitute the required documents with a Utilization Review (UR) form. Mark YES if the date on the DP 250 is on or before the date on the PA 162. Mark NO if the date on the DP 250 is AFTER the date on the PA 162. Mark NA if the individual was not enrolled in the waiver within the last fiscal

year.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

40a. Documentation was located R The AE has located the completed LOC determination. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 240b. The AE notifies any/all waiver

providers to void incorrect billing.R The AE notifies any/all waiver providers of discrepancy with dates and ensures that

any billing that occurs due to this error is voided. Mark YES if the AE provides evidence of notification to waiver providers. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

40c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

40d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2

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# Question Type Guidance Source Documents Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE. Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 240e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate

the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

40f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark N/A if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41. Certification of Need for ICF/ID or ICF/ORC LOC DP 250 completed (signed and dated).

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if the DP 250 is signed and dated by the QDDP and the County MH/ID Program/AE.

Persons entering the waiver directly from a state center or private ICF/ID can substitute the required documents with a Utilization Review (UR) form. Mark Yes if both signatures and both dates are completed on the DP 250. Mark No if the QDDP or County MH/ID Program /AE signature is missing, the

QDDP or County MH/ID Program /AE date is missing or if the DP 250 is not available.

Mark NA if the individual was not enrolled in the waiver within the last fiscal year.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41a. Documentation was located R The AE has located the completed LOC determination. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41b. The LOC evaluation form was corrected to include both legible signatures and dates.

R The LOC form is considered to meet criteria only if both signatures and both dates are obtained and legible. Mark Yes, if the form is properly completed.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2

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# Question Type Guidance Source Documents Mark NA if no remediation action is required or another remediation action was

selected. Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41c. LOC form was completed indicating person meets eligibility requirements.

R The AE must complete a LOC determination. If the determination is that the person meets eligibility criteria, the LOC form is

considered COMPLETE only if both signatures and both dates are completed and legible. Mark Yes, if the form is properly completed. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41d. LOC was completed, eligibility criteria was not met, and disenrollment procedures have been initiated as per ODP policies and procedures, and HCSIS amended as appropriate.

R The AE must complete a LOC determination. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark Yes if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41e. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41f. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41g. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate Consolidated, P/FDS and CL waivers,

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# Question Type Guidance Source Documentsthe non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Appendix B AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

41h. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 242. The AE ensures that the program

diagnosis corresponds with the correct criteria of LOC.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer looks at the DP 250 to determine the LOC (ICF/ID or ICF/ORC). The reviewer determines if the Program Diagnosis in HCSIS (PATH: Individual >

Demographics > Diagnosis) matches the LOC on the DP 250 (ICF/ID or ICF/ORC)) They should be:

o For individuals with ID (including children under age 9), the HCSIS Diagnosis should be F70 to F79 under “Description”. LOC should be ICF/ID

o For individuals with Autism, the HCSIS Diagnosis should be F84.0 Autistic Disorder under “Description”. LOC should be ICF/ORC.

o For children under age 9 who do not have an ID diagnosis, the HCSIS Diagnosis should be F89 Unspecified disorder of psychological development under “Description”. LOC should be ICF/ORC.

Mark Yes if the HCSIS Diagnosis and the DP 250 LOC match. Mark No if the HCSIS Diagnosis and the DP 250 LOC don’t match or if the DP 250

is not available. Mark NA if the individual was not enrolled in the waiver within the last fiscal

year.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

42a. Documentation was located R The AE has located the completed LOC determination. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 242b. AE corrects Program Diagnosis to R The AE updates HCSIS to match the DP 250 LOC. Consolidated, P/FDS and CL waivers,

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# Question Type Guidance Source Documentsmatch the DP 250 LOC. Mark Yes, if HCSIS is updated.

Mark NA if no remediation action is required or another remediation action was selected.

Appendix B AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 242c. AE staff is retrained as appropriate. R The AE provides/ensures retraining of the appropriate AE staff regarding Program

Diagnosis and the DP 250 LOC. The AE provides notification to ODP that the AE staff was retrained.

Mark YES if AE provides notification to ODP of retraining provided to the AE staff. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

42d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

42e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

42f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

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# Question Type Guidance Source Documents

42g. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers, Appendix B

AE OA, Section 6.2 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 2

The Medical evaluation includes a recommendation for an ICF/ID or ICF/ORC LOC. For those people enrolled in the waiver within the LAST FISCAL YEAR, the reviewer determines if the medical evaluation includes a recommendation for ICF/ID or ICF/ORC LOC. The medical evaluation may be the medical evaluation approved by the Department (Form MA 51) or an examination that is completed by a licensed physician, physician’s assistant or nurse practitioner that states the individual is recommended for an ICF/ID or ICF/ORC LOC.43. The medical evaluation includes a

recommendation for an ICF/ID or ICF/ORC LOC.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if the medical evaluation states the individual is recommended for an ICF/ID or ICF/ORC LOC.

The medical evaluation may be the MA 51 or an examination that is completed by a licensed physician, physician’s assistant, or nurse practitioner. Mark YES if the LOC recommendation is indicated on the medical evaluation. Mark NO if the LOC recommendation is not indicated on the medical evaluation

or the medical evaluation is not in the file. Mark NA if the individual was not enrolled in the waiver within the last fiscal

year.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

43a. Documentation was located. R The AE has located the medical evaluation/physician statement which includes the ICF/ID or ICF/ORC LOC recommendation. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

43b. Medical evaluation is completed and includes a recommendation for ICF/ID or ICF/ORC LOC.

R The AE has obtained a completed the medical evaluation which includes the ICF/ID or ICF/ORC LOC recommendation. Mark YES if medical evaluation obtained. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

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# Question Type Guidance Source Documents43c. Medical evaluation was completed,

eligibility criteria was not met, disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R The AE must obtain a completed medical evaluation. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

43d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

43e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

43f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers, Appendix A

AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

43g. Remediation action outstanding - referred to appropriate staff for follow

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment

Consolidated, P/FDS and CL waivers, Appendix A

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# Question Type Guidance Source Documentsup. field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required. AE OA, Section 6 Bulletin 00-08-04 Eligibility for Waiver

Services, Attachment 1A

The Medical evaluation occurs within the 365-day period prior to the QDDP signature on the LOC DP 250 Form. For those people enrolled in the waiver within the LAST FISCAL YEAR, the reviewer determines if the medical evaluation occurred within the 365-day period prior to the QDDP signature on the LOC DP 250. The medical evaluation must state that the individual is recommended for an ICF/ID or ICF/ORC LOC and be dated within 365 days PRIOR to the DATE of the QDDP signature.44. The medical evaluation occurs within

the 365-day period prior to the Qualified Developmental Disabilities Professional signature on the LOC DP 250 Form.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if the medical evaluation is dated within 365 days PRIOR to the date of the QDDP signature.

Persons entering the waiver directly from a state center or private ICF/ID can substitute the required documents with a Utilization Review (UR) form.

The medical evaluation may be the MA 51 or an examination that is completed by a licensed physician, physician’s assistant, or nurse practitioner. Mark YES if the medical evaluation is within the 365 days prior to the QDDP

signature. Mark NO if the medical evaluation is not within the 365 days prior to the QDDP

signature. Mark NA if the individual was not enrolled in the waiver within the last fiscal

year.

Bulletin 00-08-04 Eligibility for Waiver Services

44a. Documentation was located. R The AE has located the medical evaluation that is dated within 365 days of the QDDP signature on the LOC determination. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected

Bulletin 00-08-04 Eligibility for Waiver Services

44b. Medical evaluation was completed, eligibility criteria was met, LOC completed and HCSIS amended as appropriate.

R The AE has obtained a completed the medical evaluation and the QDDP completes a LOC determination. Mark YES if LOC completed and HCSIS amended. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

44c. Medical evaluation was completed, R The AE must obtain a completed medical evaluation. Bulletin 00-08-04 Eligibility for Waiver

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# Question Type Guidance Source Documentseligibility criteria was not met, disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

If the determination is that the person DOES NOT meet eligibility criteria, the AE must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation activity is required.

Services

44d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

44e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Bulletin 00-08-04 Eligibility for Waiver Services

44f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

44g. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Bulletin 00-08-04 Eligibility for Waiver Services

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# Question Type Guidance Source Documents Mark NA if the issue was remediated or if no remediation was required.

The Psychological evaluation includes the results of a standardized general intelligence test that certifies the individual has a diagnosis of intellectual disability/significantly sub-average intellectual functioning. For those people enrolled in the waiver within the LAST FISCAL YEAR, the reviewer determines if the psychological evaluation includes the results of a standardized general intelligence test that certifies the individual has a diagnosis of intellectual disability/significantly sub-average intellectual functioning.45. The psychological evaluation meets

ODP standards.O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER

SERVICES IN THE LAST FY. The reviewer determines if the psychological evaluation meets ODP standards. ODP standards are:

- The results of a standardized general intelligence test - A statement by a certifying practitioner that certifies the individual has a

diagnosis of intellectual disability/significantly sub-average intellectual functioning.

Mark YES if the psychological meets ODP standards. Mark NO if the psychological does not meet ODP standards. Mark NA if the individual was not enrolled in the waiver within the last fiscal

year.

NOTE - Reason for non-compliance must be indicated in the comment field for this question.

Bulletin 00-08-04 Eligibility for Waiver Services

45a. Documentation was located. R The AE has located the psychological evaluation which includes the results of a standardized general intelligence test and a statement that certifies the individual has a diagnosis of intellectual disability/significantly sub-average intellectual functioning. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

45b. Psychological evaluation is completed. R The AE has obtained a completed psychological evaluation which includes the results of a standardized general intelligence test and a statement that certifies the individual has a diagnosis of intellectual disability/significantly sub-average intellectual functioning.

Bulletin 00-08-04 Eligibility for Waiver Services

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# Question Type Guidance Source Documents Mark YES if documentation was completed. Mark NA if no remediation action is required or another remediation action was

selected.

45c. Psychological evaluation was completed, eligibility criteria was not met, disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R The AE must complete a psychological evaluation. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

45d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

45e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Bulletin 00-08-04 Eligibility for Waiver Services

45f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

45g. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Bulletin 00-08-04 Eligibility for Waiver Services

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# Question Type Guidance Source Documents Mark NA if the issue was remediated or if no remediation was required.

46. A QDDP certifies that the individual has impairments in adaptive behavior based on the results of a standardized assessment of adaptive functioning.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if a QDDP certified that the individual has impairments in adaptive behavior based on the results of a standardized assessment of adaptive functioning.

Persons entering the waiver directly from a state center or private ICF/ID can substitute the required documents with a Utilization Review (UR) form.

Impairments are either:- Significant limitation in meeting the standards of maturation, learning, personal

independence, or social responsibility of his or her age and cultural group.- Substantial functional limitation in three or more of the following areas of

major life activity: self-care, receptive and expressive language, learning, mobility, self-direction, capacity for independent living, economic self-sufficiency.

Mark YES if there is documentation of the QDDP certification. Mark NO if there is no documentation of the QDDP certification in the file. Mark NA if the individual was not enrolled in the waiver within the last fiscal

year.

Bulletin 00-08-04 Eligibility for Waiver Services

46a. Documentation was located. R The AE has located the standardized adaptive assessment. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

46b. Standardized adaptive assessment is completed and indicates impairments in adaptive behavior.

R The AE has obtained a completed standardized adaptive assessment that indicates impairments in adaptive behavior. Mark YES if documentation was obtained. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

46c. Standardized adaptive assessment was completed, eligibility criteria were not met and disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R The AE must obtain a standardized adaptive assessment. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark Yes, if HCSIS eligibility screen is amended to reflect disenrollment. Mark N/A if no remediation action is required or another remediation action was

Bulletin 00-08-04 Eligibility for Waiver Services

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# Question Type Guidance Source Documentsselected.

46d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

46e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Bulletin 00-08-04 Eligibility for Waiver Services

46f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

46g. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark N/A if the issue was remediated or if no remediation was required.

Bulletin 00-08-04 Eligibility for Waiver Services

47. The record contains evidence that the intellectual disability manifested during the developmental period which is from birth up to the individual’s 22nd birthday.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER SERVICES IN THE LAST FY.

The reviewer determines if the record contains documentation that the individual has these conditions of intellectual and adaptive functioning manifested during the developmental period which is from birth up to the individual's 22nd birthday.

The results of both the Standardized Adaptive Assessment and the Psychological testing may include a statement providing this documentation

The reviewer utilizes any records to substantiate that these conditions manifested during the developmental period. Mark YES if records contains documentation of manifestation during birth to 22nd

birthday. Mark NO if the record does not contain the documentation.

Bulletin 00-08-04 Eligibility for Waiver Services

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# Question Type Guidance Source Documents Mark NA if the individual was not enrolled in the waiver within the last fiscal

year.47a. Documentation was located. R The AE has located the evidence substantiating manifestation of intellectual

disability during the developmental period. Mark YES if the documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

47b. Documentation was obtained. R The AE has obtained the evidence substantiating manifestation of intellectual disability during the developmental period. Mark YES if documentation was obtained. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

47c. Documentation located/obtained, eligibility criteria was not met, disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R The AE must obtain a Standardized Adaptive Assessment. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

47d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04 Eligibility for Waiver Services

47e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Bulletin 00-08-04 Eligibility for Waiver Services

47f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status or transferring to another AE. Mark YES if remediation by exception applies.

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# Question Type Guidance Source Documents Mark NA if no remediation action is required or another remediation action was

selected.47g. Remediation action outstanding -

referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Bulletin 00-08-04 Eligibility for Waiver Services

FINANCIAL ACCOUNTABILITYThe AE maintains documentation of financial eligibility for waiver services. The AE shall cooperate with the Department’s County Assistance Office (CAO) in determining an individual’s initial and continuing financial eligibility for Waiver services in accordance with procedures established by the Department in Written Policies and Procedures and Departmental Decisions relating to individual eligibility for Medicaid Waiver services.48. The AE maintains documentation of

financial eligibility for waiver services. O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER

SERVICES IN THE LAST FY. The reviewer determines if the AE maintains documentation of an individual’s

financial eligibility for waiver services (eligible or ineligible).o Documentation can include:

- PA 162- CIS documentation- Any document that show the CAO confirmed financial eligibility.

Mark YES if the AE has documentation of financial eligible. Mark NO if the AE does not have documentation of financial eligibility. Mark NA if TSM or Base.

Consolidated, P/FDS and CL waivers AE OA, Section 6.9 Bulletin 00-08-04, Individual Eligibility

for Medicaid Waiver Services

48a. Documentation was located R The documentation is located and placed in the AE file. Mark YES if the documentation has been placed in the AE file. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6.9 Bulletin 00-08-04, Individual Eligibility

for Medicaid Waiver Services

48b. PA 162 was completed; eligibility criteria was not met – disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R If the determines is that the individual DOES NOT meet financial eligibility criteria, the AE must initiate disenrollment procedures per ODP policies and procedures. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6.9 Bulletin 00-08-04, Individual Eligibility

for Medicaid Waiver Services

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# Question Type Guidance Source Documents

48c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6.9 Bulletin 00-08-04, Individual Eligibility

for Medicaid Waiver Services

48d. If YES when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers AE OA, Section 6.9 Bulletin 00-08-04, Individual Eligibility

for Medicaid Waiver Services

48e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6.9 Bulletin 00-08-04, Individual Eligibility

for Medicaid Waiver Services

48f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers AE OA, Section 6.9 Bulletin 00-08-04, Individual Eligibility

for Medicaid Waiver Services

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# Question Type Guidance Source Documents

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The system of support is straightforward.Waiver services are initiated within forty-five (45) calendar days. FOR NEWLY ENROLLED INDIVIDUALS ONLY--The AE shall implement a written protocol to monitor that Waiver services are initiated within forty-five (45) calendar days after the effective date of Waiver enrollment for a Waiver Individual. The AE must provide documentation that they have implemented their protocol and ensured timely service initiation. 49. Waiver services are initiated within

forty-five (45) calendar days.O FOR INDIVIDUALS IN THE SAMPLE WHO WERE NEWLY ENROLLED IN WAIVER

SERVICES IN THE LAST FY. The reviewer determines if the waiver services were initiated within forty-five (45)

calendar days of waiver enrollment. The waiver enrollment date is found at PATH: Individual > Eligibility > Eligibility

determination > Waiver/program enrollment. The reviewer uses the waiver enrollment date and the date on the PA 162 to

calculate if the services were initiated within 45 days. The reviewer accepts any documentation (which may include billing, SC notes,

spreadsheets, etc.) that the AE has to show that they implemented their protocol and ensured timely service initiation.

The documentation will be specific to the AE and may vary.

Mark YES if the documentation produced by the AE confirms that service(s) started within 45 days of waiver enrollment or the AE has a written request for an extension.

Mark NO if the documentation does not confirm timely start of service(s). Mark NA if the individual was not newly enrolled.

NOTE – If NO, document how late in comments.

AE OA, Section 6.15

49a. Waiver services are initiated. R The AE provides documentation that service(s) are initiated. Mark YES if documentation is provided. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 6.15

49b. Disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R If the individual is determined not to need waiver services (other than supports coordination) the AE must document that the individual is disenrolled from the waiver.

If the determination is that the person does not need waiver services, the AE must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

AE OA, Section 6.15

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# Question Type Guidance Source Documentsselected.

49c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in the comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 6.15

49d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

AE OA, Section 6.15

49e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 6.15

49f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark N/A if the issue was remediated or if no remediation was required.

AE OA, Section 6.15

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# Question Type Guidance Source Documents

LEVEL OF CARE - The individual has a LOC evaluation updated annually.The Annual Recertification of Need for ICF/ID or ICF/ORC Level of Care (DP 251) is completed. The first reevaluation of need for an ICF/ID or ICF/ORC level of care is to be made within 365 days of the individual's initial determination (date on the current DP250) and subsequent reevaluations are made within 365 days of the individual’s previous reevaluation. The annual reevaluation must be signed and dated by the QDDP and AE designee for compliance.50. The DP 251 form is complete. O FOR INDIVIDUALS IN THE SAMPLE WHO WERE ENROLLED IN WAIVER PRIOR TO THE

LAST FISCAL YEAR. The reviewer determines if the DP 251 was signed and dated within the past year at

the time of the QA&I review. The annual reevaluation must be signed and dated by the QDDP and AE designee for

compliance. Mark YES if the DP251, signed and dated within the past year at the time of the

QA&I process, is found in the on-site file. Mark NO if the DP251is missing either the signature or date or is not found in the

on-site file. Mark NA if the individual was newly enrolled (enrolled in the last fiscal year).

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 11

50a. Documentation was located. R The AE has located the completed reevaluation. If reevaluation was completed and eligibility criteria were not met, the reviewer

ensures that disenrollment procedures have been initiated as per ODP policies and procedures, and HCSIS amended as appropriate. Mark YES if missing documentation was located. Mark NA if no remediation activity was necessary.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 11

50b. LOC reevaluation form (DP 251) was created and includes both legible signatures and dates.

R LOC reevaluation form (DP251) is considered to meet criteria only if both signatures and both dates are obtained and legible.

If reevaluation was completed and eligibility criteria were not met, the reviewer ensures that disenrollment procedures have been initiated as per ODP policies and procedures, and HCSIS amended as appropriate. Mark YES if the form is properly completed. Mark NA if no remediation activity is required.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 11

50c. LOC reevaluation form (DP 251) was corrected and includes both legible signatures and dates.

R The most recent LOC reevaluation form (DP 251) is considered to meet criteria only if both signatures and both dates are obtained and legible.

If reevaluation was completed and eligibility criteria were not met, the reviewer ensures that disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate. Mark YES if the form is properly completed. Mark NA if no remediation activity is required.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 11

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# Question Type Guidance Source Documents

50d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 11

50e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 11

50f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 11

50g. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services: Attachment 1151. The DP 251 is timely. O FOR INDIVIDUALS IN THE SAMPLE WHO WERE ENROLLED IN WAIVER PRIOR TO THE

LAST FISCAL YEAR. The reviewer determines if the DP 251 is timely “Timely” is defined as the first reevaluation of need for an ICF/ID or ICF/ORC level of

care is to be made within 365 days of the individual's initial determination (date on the current DP250) and subsequent reevaluations are made within 365 days of the individual’s previous reevaluation. Mark YES if the appropriate documentation to re-certify ICF/ID or ICF/ORC LOC is

timely. Mark NO if the DP 251 is not timely or is not in the file. Mark NA if the individual has been newly enrolled.

NOTE – If NO, document how late in comments.

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Services

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# Question Type Guidance Source Documents

51a. Documentation was located. R The AE has located the completed reevaluation. REMEDIATION WILL ONLY BE CONSIDERED FOR THOSE DP 251s NOT COMPLETED AT

THE TIME OF QA&I REVIEW. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

51b. The DP 251 form was created and includes both legible signatures and dates.

R The DP 251 form is considered to meet criteria only if both signatures and both dates are obtained and legible.

REMEDIATION WILL ONLY BE CONSIDERED FOR THOSE DP 251s NOT COMPLETED AT THE TIME OF QA&I REVIEW.

If reevaluation was completed and eligibility criteria were not met, the reviewer ensures that disenrollment procedures have been initiated as per ODP policies and procedures, and HCSIS amended as appropriate. Mark YES if the form is properly completed. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

51c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

51d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

51e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

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Services

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# Question Type Guidance Source Documents51f. Remediation action outstanding -

referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services52. The medical evaluation includes a

recommendation for an ICF/ID or ICF/ORC LOC.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE ENROLLED IN WAIVER PRIOR TO THE LAST FISCAL YEAR.

The reviewer determines if the medical evaluation includes a recommendation for ICF/ID or ICF/ORC LOC.

The medical evaluation may be the MA 51 or an examination that is completed by a licensed physician, physician’s assistant, or nurse practitioner.

A medical evaluation is not needed for individuals who received a reevaluation after July 1, 2017. Mark YES if LOC recommendation is indicated on the medical evaluation. Mark NO if the medical evaluation does not have a recommendation for ICF/ID

or ICF/ORC LOC or the medical evaluation is not in the file. Mark NA if the individual has been newly enrolled or the reevaluation was

completed using the SIS™.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

52a. Documentation was located. R The AE has located the medical evaluation/physician statement which includes the ICF/ID or ICF/ORC LOC recommendation. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

52b. Medical Evaluation is completed and includes a recommendation for ICF/ID or ICF/ORC LOC.

R The AE has obtained a completed medical evaluation which includes the ICF/ID or ICF/ORC LOC recommendation. Mark YES if completed. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

52c. Medical Evaluation was completed, eligibility criteria was not met, disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R The AE has obtained a completed medical evaluation. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

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# Question Type Guidance Source Documents52d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the

AE to comply with the requirements of the Operating Agreement. The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the

AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

52e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

52f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

52g. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers AE OA, Section 6 Bulletin 00-08-04, Eligibility for Waiver

Services

53. The medical evaluation occurs within O FOR INDIVIDUALS IN THE SAMPLE WHO WERE ENROLLED IN WAIVER PRIOR TO THE Bulletin 00-08-04, Eligibility for Waiver

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# Question Type Guidance Source Documentsthe 365-day period prior to the QDDP signature on the DP 251 Form.

LAST FISCAL YEAR. The reviewer determines if the medical evaluation is timely. “Timely” is defined as the medical evaluation must occur within the 365-day period

prior to the QDDP signature on the DP 251 Form. The medical evaluation may be the MA 51 or an examination that is completed by a

licensed physician, physician’s assistant, or nurse practitioner. A medical evaluation is not needed for individuals who received a reevaluation after

July 1, 2017. Mark YES if the medical evaluation is dated within 365 days prior to the QDDP

signature. Mark NO if the medication evaluation is not dated within 365 days prior to the

QDDP signature or it is not in the file. Mark NA if the individual has been newly enrolled or the reevaluation was

completed using the SIS™.

Services

53a. Documentation was located. R The AE has located the medical evaluation/physician statement that is dated within 365 days of the QDDP signature on the most recent LOC determination. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04, Eligibility for Waiver Services

53b. Medical evaluation was completed, eligibility criteria was met, LOC completed, and HCSIS amended as appropriate.

R The AE has obtained a completed medical evaluation. QDDP completes a level of care determination.

Mark YES if completed. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04, Eligibility for Waiver Services

53c. Medical evaluation was completed, eligibility criteria was not met, disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R The AE has obtained a completed medical evaluation. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04, Eligibility for Waiver Services

53d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the Bulletin 00-08-04, Eligibility for Waiver

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# Question Type Guidance Source DocumentsAE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Services

53e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Bulletin 00-08-04, Eligibility for Waiver Services

53f. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-08-04, Eligibility for Waiver Services

53g. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Bulletin 00-08-04, Eligibility for Waiver Services

54. The AE used the Waiver reevaluation tool to complete the reevaluation process.

O FOR INDIVIDUALS IN THE SAMPLE WHO WERE ENROLLED IN WAIVER PRIOR TO THE LAST FISCAL YEAR.

The reviewer determines if the Waiver reevaluation tool using SIS scores was completed for the reevaluation.

The Waiver reevaluation tool is only completed for reevaluations that occur after July 1, 2017.

If the SIS does not show 3 deficits, the QDDP should follow the initial LOC process to complete reevaluation. Mark YES if the Waiver reevaluation tool was used. Mark NO if the Waiver reevaluation tool was not used. Mark NA if the individual has been newly enrolled, the reevaluation occurred

before July 1, 2017 or the QDDP had to complete the initial LOC process for reevaluation.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

54a. Documentation was located. R The AE has located the completed Waiver reevaluation tool. ODP Announcement 073-17, Public

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# Question Type Guidance Source Documents Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

54b. Waiver reevaluation tool was completed, eligibility criteria was met, LOC completed, and HCSIS amended as appropriate.

R The AE completed a Waiver reevaluation tool. QDDP completes a level of care determination.

Mark YES if completed. Mark NA if no remediation action is required or another remediation action was

selected.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

54c. Waiver reevaluation tool was completed, eligibility criteria was not met, disenrollment procedures have been initiated as per ODP policies and HCSIS amended as appropriate.

R The AE completed a Waiver reevaluation tool. If the determination is that the person DOES NOT meet eligibility criteria, the AE

must initiate disenrollment procedures per ODP policies and procedures, which includes notification to the person of hearing and appeal rights. Mark YES if HCSIS eligibility screen is amended to reflect disenrollment. Mark NA if no remediation action is required or another remediation action was

selected.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

54d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin

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# Question Type Guidance Source Documents The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the

AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

54e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

54f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

55. The annual reevaluation date is entered into HCSIS.

D FOR INDIVIDUALS IN THE SAMPLE WHO WERE ENROLLED IN WAIVER PRIOR TO THE LAST FISCAL YEAR.

The reviewer determines if the AE or delegated entity entered the annual

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for

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# Question Type Guidance Source Documentsreevaluation date (Form DP 251) into HCSIS.

PATH: HCSIS > Individual > Eligibility > Eligibility Documentation. Mark YES if the most current date is entered into HCSIS in the correct location. Mark NO if there is no date in HCSIS or if the date is incorrect (old). Mark NA if the individual is newly enrolled or is Base.

Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

55a. The AE enters the reevaluation date into HCSIS.

R The AE enters the most current annual reevaluation date (Form DP 251) into HCSIS. PATH: HCSIS > Individual > Eligibility > Eligibility Documentation.

Mark YES if the most current date is entered into HCSIS in the correct location. Mark NA if no remediation action is required or another remediation action was

selected.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

55b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

55c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver

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# Question Type Guidance Source Documentstaken by the AE. Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

55d. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

55e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

ODP Announcement 073-17, Public Comment Opportunity: Draft Bulletin on Individual Eligibility for Consolidated and P/FDS Waiver Services (Draft Attachments)

ODP Announcement 079-17, Issuance of the Correct Waiver LOC Reevaluation Form

Waiver Renewal Implementation: Bi-weekly Webinars for AEs – Individual Eligibility for Medicaid Waivers Bulletin

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The system of support is straightforward.The AE provided individuals and families information in language understood by the individual/family/designee. The AE is required to have policies and procedures for ensuring language assistance services to people.56. The individual’s primary language is D The primary language is noted in the demographics page in HCSIS. Bulletin 00-14-04, Accessibility of ID

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# Question Type Guidance Source DocumentsEnglish.

Non-Scored

Mark YES if the primary language is identified as English. Mark NO if the primary language is identified as something other than English.

NOTE - Identify the primary language if other than English.

Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

57. The AE provided individuals and families information in language understood by the individual/family/designee.

O The reviewer ensures that the most recent DP 251/DP 250 was provided to the individual/family designee in their primary language, ex. DP 251-S. Mark YES if the DP 251 was provided in their primary language. Mark NO if the DP 251 was not provided in their primary language.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

57a. Documentation was located. R The AE has located the DP 251/DP 250 in the individual/family designee’s primary language. Mark YES if missing documentation was located. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

57b. The AE updates their policy/procedure.

R The AE is required to have policies and procedures for ensuring language assistance services to people who have limited English proficiency. Mark YES if the AE updated their policy/procedure. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

57c. The AE provides training. R The AE will provide documentation that training has been conducted.

Mark YES if the AE completed the training and submitted documentation. Mark NA if no remediation was required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

57d. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

57e. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

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# Question Type Guidance Source Documents57f. Remediation action outstanding -

referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Bulletin 00-14-04, Accessibility of ID Services for Individuals Who Are Deaf ODP

Bulletin 00-04-13 Limited English Proficiency

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual’s assessed needs are addressed in the ISP through waiver-funded services or other funding sources or natural supports.ISP addresses all assessed needs through waiver funded services or other funding sources. The AE shall review, approve, and authorize each service included in the ISP. The review and approval of an ISP shall validate that the ISP is based on all (formal and informal) assessments. The ISP reflects the full range of a Waiver individual's need and therefore must include all Medicaid and non-Medicaid services, in addition to informal supports, that are necessary to support the individual's needs.58. Annual Review Update Date:

Non-ScoredWaiver and BASE

D The reviewer determines the Annual Review Update Date. The reviewer uses the most current plan for this review. This question is answered for all funding types. PATH: Plan > Plan Admin > Print > Plan Summary Page

Record the date listed in Annual Review Update Date field.

AE OA, Section 7 ISP Manual, Section 5

59. Plan Last Updated Date:

Non-ScoredWaiver and BASE

D The reviewer determines the plan last updated date. The reviewer uses the most current plan for this review. This question is answered for all funding types. PATH: Plan > Plan Admin > Print > Plan Summary Page

Record the date listed in Plan Last Updated Date field.

AE OA, Section 7 ISP Manual, Section 5

60. All assessed needs are addressed in the ISP.

D The reviewer determines if the AE approved and authorized an ISP that is based on all formal and informal assessments based on a review of the service notes, Individual Monitoring Tool and the SIS.

The ISP reflects the full range of a Waiver individual's need and therefore must include all Medicaid and non-Medicaid services, in addition to informal supports, that are necessary to support the individual's needs. Mark YES if the plan contains evidence that all assessed needs have been

reviewed and/or addressed. Mark NO if there are identified assessed needs that have not been reviewed

and/or addressed.NOTE - Identify what assessed needs were not included.

AE OA, Section 7 ISP Manual, Section 8

60a. ISP amended as appropriate to reflect all assessed needs.

R The AE will provide the reviewer with the ISP "Plan Status-Approved" date that reflects the changes made to the ISP. Mark YES if the Plan has been amended to reflect all assessed needs. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 8

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# Question Type Guidance Source Documents60b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the

AE to comply with the requirements of the Operating Agreement. The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the

AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 8

60c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

AE OA, Section 7 ISP Manual, Section 8

60d. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 8

60e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 7 ISP Manual, Section 8

The AE approved and authorized the ISP within 365 days of the prior annual ISP. The AE shall initially review, approve and authorize a written ISP prior to each Individual’s receipt of Waiver service(s) and at least annually thereafter.61. An Annual ISP (Annual Review Update)

exists in HCSIS for this individual.

Waiver and BASE

D The reviewer determines if there is an Annual Review Update ISP in HCSIS. PATH: HCSIS > Plan > History > Summary > Annual Review Update

Mark YES if there is an Annual Review ISP in HCSIS. Mark NO if there is not an Annual Review ISP in HCSIS. Mark NA if the ISP is an Initial ISP.

NOTE – Identify the ARU ISP date in the comments.

AE OA, Section 7 ISP Manual, Section 5

62. Annual ISP (Annual Review Update) approved and authorized within 365 days of the prior Annual ISP.

Waiver and BASE

D The reviewer determines if the annual review ISP was approved and authorized within 365 days of the prior annual review ISP based on a review of the ISP.

The reviewer ensures the Annual Review Update ISP was approved and authorized (Approved) within 365 days of the previous Annual Review Update ISP.

PATH: HCSIS > Plan > History > Summary > Annual Review Update > “Approved” date

AE OA, Section 7 ISP Manual, Section 5 ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

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# Question Type Guidance Source Documentsis the date the AE approved/authorized the ISP.

If the Annual ISP is marked “ODP Approved” this means it was Auto-Approved. Mark YES if the AE approved the ISP within 365 days. Mark NO if the AE did not approve the ISP within 365 days. Mark NA if the ISP is an Initial ISP or it was Auto-Approved.

NOTE – If NO, document how late in comments.62a. An Annual ISP (Annual Review Update)

exists in HCSIS for this individualR The AE must ensure that an Annual Review ISP is approved and services are

authorized. Mark YES if the Annual Review ISP is approved and authorized. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 5 ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

62b. The ISP is approved. R The AE must ensure that an Annual Review ISP is approved and services are authorized. Mark YES if the Annual Review ISP is approved and authorized. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 5 ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

62c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 5 ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

62d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

AE OA, Section 7 ISP Manual, Section 5 ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

62e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation was required or another remediation action was

AE OA, Section 7 ISP Manual, Section 5 ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

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# Question Type Guidance Source Documentsselected.

62f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 7 ISP Manual, Section 5 ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

The AE authorizes services consistent with the service definitions. While the Department holds the ultimate responsibility for the content of Person-Centered Support Plans, the Administrative Entity is responsible to implement their ISP review, approval and authorization protocol as directed in written policies and procedures, Departmental decision, and the Operating Agreement.63. The AE authorizes services consistent

with the service definitions.D The reviewer determines if the services authorized by the AE are consistent with the

current ODP service definitions based on a review of service notes, Individual Monitoring Tools and the ISP. Mark YES if the reviewer determines that the services authorized are consistent

with the current service definitions. Mark NO if the services authorized are not consistent with current service

definitions.

NOTE - Identify what is not consistent.

AE OA, Section 7 ISP Manual, Section 13

63a. Service provided meets service definitions and ISP amended via critical revision within 21 days.

R The AE will provide evidence demonstrating that the services provided are now compliant with service definitions.

Evidence may include but is not limited to: critical revision to the ISP end-dating an authorization. Mark YES if the ISP was amended within 21 days of notification. Mark NA if no remediation action is required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 13

63b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation.

AE OA, Section 7 ISP Manual, Section 13

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# Question Type Guidance Source Documents Mark NA if no remediation action is required or another remediation action was

selected.

63c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

AE OA, Section 7 ISP Manual, Section 13

63d. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation was required or another remediation action was

selected.

AE OA, Section 7 ISP Manual, Section 13

63e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

AE OA, Section 7 ISP Manual, Section 13

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual has personal choice and control.Individuals/families are afforded choice of services. Individuals are afforded choice between waiver services and institutional care, and between/among waiver services and providers.64. MEDICAL ASSISTANCE (MA) - Y or N

Non-Scored

D THIS QUESTION IS ONLY ASKED OF INDIVIDUALS WHO RECEIVE BASE FUNDING The reviewer determines if the individual has Medical Assistance. PATH: HCSIS > Individual > Demographics > Medicaid.

Consolidated, P/FDS and CL waivers AE OA ISP Manual

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# Question Type Guidance Source Documents

BASE ONLY Mark YES if the individual has an MA. Mark NO if the individual does not have MA.

65. Individuals/families are offered choice (Service Delivery Preference) at registration.

BASE ONLY

O The reviewer determines if the AE offered choice between waiver services and institutional care to the individual/family at the time of registration/intake by reviewing the Service Delivery Preference Form (DP 457).

The following obsolete forms, Beneficiary of Choice, and or Service Preference MR 257, signed prior to January 1, 2008, and/or the current DP 457 are acceptable.

The "obsolete" forms are accepted as verification if completed prior to January 2008. Mark YES if the DP 457 was completed. Mark NO if the DP 457 was not completed. Mark NA if the individual is not an MA Recipient.

Consolidated, P/FDS and CL waivers AE OA, Section 6.4 ISP Manual, Section 3.7

65a. Documentation was located. R The AE has located the completed Service Delivery Preference Form (DP 457). Mark YES if documentation was located. Mark NA if no remediation activity was necessary or another remediation action

was chosen.

Consolidated, P/FDS and CL waivers AE OA, Section 6.4 ISP Manual, Section 3.7

65b. Service Delivery Preference Form (DP 457) is completed.

The AE has obtained a completed Service Delivery Preference Form (DP 457). Mark YES if completed. Mark NA if no remediation activity was required or another remediation action

was chosen.

Consolidated, P/FDS and CL waivers AE OA, Section 6.4 ISP Manual, Section 3.7

65c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6.4 ISP Manual, Section 3.7

65d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers AE OA, Section 6.4 ISP Manual, Section 3.7

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# Question Type Guidance Source Documents65e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate

the non-compliance due to death, moving out of state, inactive record status, or transferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation was required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers AE OA, Section 6.4 ISP Manual, Section 3.7

65f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers AE OA, Section 6.4 ISP Manual, Section 3.7

The AE promotes experiences and services that enables individuals to obtain and benefit from competitive integrated employment. The first consideration and preferred outcome for individuals enrolled in ODP Waivers should be competitive integrated employment.66. The individual is authorized for

supported employment services.

Non-Scored

D The reviewer determines if the individual has been authorized for a Supported Employment service.

PATH: HCSIS > Plan > Serv & Supp > Serv Dtls Mark YES if a Supported Employment service is authorized. Mark NA if there is no Supported Employment Service.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

Info Memo 008-17, Referral Process for the New Competitive Employment Initiative Reserved Capacity Category

67. The individual is authorized for Community Participation Supports (CPS) in a prevocational setting.

Non-Scored

D This question is ONLY for those individuals aged 25 or younger. The reviewer determines if the individual has been authorized for CPS in a

prevocational setting. PATH: HCSIS > Plan > Serv & Supp > Serv Dtls. The reviewer is responsible to determine when the INITIAL authorization occurred,

and the age of the individual. The information may or may not be in the current ISP The reviewer indicates in the comment field the date of the initial authorization and

if it occurred prior to August 28, 2015. Mark YES if a CPS in a prevocational setting is authorized. Mark NA if there is no CPS in a prevocational setting or the individual is over age

25.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

68. The letter of eligibility/ineligibility from OVR is in the individual’s record for those ISPs with Supported Employment/CPS in a prevocational setting.

O The reviewer determines if the letter of eligibility/ineligibility from OVR is in the AE's individual file. Mark YES if the AE has a copy of the OVR letter in the individual’s file. Mark NO if there is no OVR letter in the file. Mark NA if the individual does not receive a supported employment/CPS in a

prevocational setting or has CPS in a prevocational setting that was initially

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

Info Memo 008-17, Referral Process for the New Competitive Employment Initiative Reserved Capacity Category

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# Question Type Guidance Source Documentsauthorized prior to August 28, 2015.

69. If yes, the service is eligible for waiver funding.

O The reviewer determines if the service is eligible for waiver funding based on the guideline outlined in Bulletin 00-16-02 OVR Referral Process for Employment Related Services. Mark YES if the service is eligible for waiver funding. Mark NO if the service is not eligible for waiver. Mark NA if the individual does not receive a supported employment/ CPS in a

prevocational setting or has CPS in a prevocational setting that was initially authorized prior to August 28, 2015.

NOTE - Identify why the service is not eligible.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

69a. Documentation is located. R The OVR letter of eligibility/ineligibility is located and placed in the individual's record. Mark YES if the OVR letter has been placed in the record. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

69b. Documentation is completed. R The OVR letter of eligibility/ineligibility is completed and placed in the individual's record. Mark YES if the OVR letter has been completed and placed in the record. Mark N/A if no remediation action is required or another remediation action was

selected.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

69c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records in comment field the REMEDIATION ACTION (RA) taken by the AE to remediate. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

69d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary or if no remediation action was

taken by the AE.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

69e. Remediation by exception. R Remediation CAN BE completed by exception, meaning there is no way to remediate the non-compliance due to death, moving out of state, inactive record status, or

Bulletin 00-16-02, OVR Referral Process for Employment Related

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# Question Type Guidance Source Documentstransferring to another AE. Mark YES if remediation by exception applies. Mark NA if no remediation was required or another remediation was selected.

Services

69f. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark YES if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Bulletin 00-16-02, OVR Referral Process for Employment Related Services

PERSON-CENTERED PLANNING, SERVICE DELIVERY & OUTCOMES – The individual has an active life in the community.The AE reviews and authorizes plans that have evidence that the individual is provided with on-going opportunities and support necessary to participate in community activities necessary to participate in community activities of person's choice. ODP supports Pennsylvanians with developmental disabilities to achieve greater independence, choice and opportunity in their lives. ODP's vision is to continuously improve an effective system of accessible services and supports that are flexible, innovative and person-centered.70. The ISP has evidence that the

individual has opportunities for community activities of their choice.

D The reviewer determines if the AE approved an ISP that includes opportunities for the individual to engage in community activities (i.e. church, shopping, social clubs, restaurants, etc.) based on a review of the current ISP. Mark YES if the ISP documents community activities of their choice. Mark NO if the ISP does not document community activities of their choice. Mark NA if ALL ISPs during the review time frame were marked “ODP Approved”.

NOTE – Identify what is missing from the ISP if NO is marked.

Everyday Lives 2016 CMS Final Rule ODP Announcement 040-18, Guidance

FY 2018-2019 ISP Renewal Period

71. The ISP has evidence of necessary supports to participate in community activities.

D The reviewer determines if the AE approved an ISP that includes supports needed for the individual to participate in community activities that they choose (formal and informal supports) based on a review of the current ISP. Mark YES if the ISP documents supports are available. Mark NO if the ISP does not document that supports are available. Mark NA if no supports (formal or informal) are needed.

NOTE – Identify what is missing from the ISP if NO is marked.

Everyday Lives 2016 CMS Final Rule

SELF-ASSESSMENT

SELF-ASSESSMENT – The AE completes an annual QA&I self-assessment.The AE self-assessment is completed annually. The AE shall conduct a self-assessment as outlined in the ODP's QA&I process.72. The AE completed the annual self- D The reviewer determines if the AE completed their self-assessment using the ODP Consolidated, P/FDS and CL waivers

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assessment using the ODP specified tool by August 31st.

specified tool by August 31st. Mark YES if there is evidence that the AE has completed a self-assessment by

August 31st. Mark NO if there is no evidence indicating the self-assessment has been

completed by August 31st.

QA&I Process

72a. The AE completes their annual self-assessment.

R The reviewer should check the ODP specified tool for evidence that the AE has completed their current annual self-assessment. Mark YES if the AE has completed their annual self-assessment for the current

fiscal year. Mark NA if no remediation actions were required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers QA&I Process

72b. The AE participates in an onsite visit. R The AE participates in an onsite visit during a year the AE is not already scheduled. Mark YES if the AE participates in an onsite visit on a non-QA& review year. Mark NA if no remediation actions were required or another remediation action

was selected.

Consolidated, P/FDS and CL waivers QA&I Process

72c. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records the REMEDIATION ACTION (RA) taken by the AE to remediate in the comment field. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers QA&I Process

72d. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers QA&I Process

72e. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers QA&I Process

73. The AE self-assessment is completed every year of the QA&I cycle.

D The reviewer determines if the AE completed their self-assessment on the ODP specified tool every year of the QA&I cycle.

Consolidated, P/FDS and CL waivers QA&I Process

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Mark YES if there is evidence that the AE has completed a self-assessment annually.

Mark NO if there is no evidence indicating the self-assessment has been completed annually.

73a. The AE implemented the Directed Corrective Action Plan.

R The AE completed their DCAP as directed by ODP. Mark YES if the AE completed the DCAP. Mark NA if no remediation actions were required or another remediation action

was selected.

Consolidated, P/FDS and CL waivers QA&I Process

73b. Other remediation action R The reviewer can accept documentation of "other" remediation actions taken by the AE to comply with the requirements of the Operating Agreement.

The reviewer records the REMEDIATION ACTION (RA) taken by the AE to remediate in the comment field. Mark YES if the AE submitted remediation documentation. Mark NA if no remediation action is required or another remediation action was

selected.

Consolidated, P/FDS and CL waivers QA&I Process

73c. If YES, when: R The reviewer calculates the number of days between the notification date to the AE and the remediation action date.

The reviewer chooses the appropriate time frame from the drop down. Mark NA if no remediation action was necessary, or if no remediation action was

taken by the AE.

Consolidated, P/FDS and CL waivers QA&I Process

73d. Remediation action outstanding - referred to appropriate staff for follow up.

R Mark Yes if referred for appropriate follow-up as a result of no remediation action within 90 days of notification of the review findings. Utilize the comment field to record follow-up action.

Mark NA if the issue was remediated or if no remediation was required.

Consolidated, P/FDS and CL waivers QA&I Process

*KEY – Desk Review (D); Onsite Review (O); Remediation (R)80

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