Case Study

© Hexaware Technologies. All rights reserved. www.hexaware.com

PeopleSoft HCM 9.2 Upgrade “On time and On budget” for a Legal Professional Services company.

About the ClientOur client is a legal professional services company offering various ranges of legal counselling services. Their global operations are spread across United States, Europe and Asia with 15 Global offices.

Solution Approach Hexaware conducted a comprehensive requirements gathering workshop with various business stakeholders and then went on to a recommend the best in class PeopleSoft upgrade strategy with a defined approach along with the overall implementation plan.

With our pre upgrade analysis tool “PROBE” – Hexaware quickly estimated the entire PeopleSoft 9.2 upgrade plan without losing any time or spending any money.

Hexaware phased out the entire PeopleSoft upgrade using its SPEED methodology in the following way

Business Need To stay ahead of constant new business evolution and drive aggressive growth strategies, our client wanted to envisage the digital realms of Modern HCM practices. This required them to move ahead and upgrade from their legacy PeopleSoft HCM 9.0 system to 9.2. Some of the other compelling drivers which also contributed to this entire initiative are as follows

• Stay current with Oracle’s continued product innovation and avoid discontinuation of support for older PeopleSoft versions

• Reduce maintenance costs by eliminating heavy customizations

• Unleash PeopleSoft 9.2’s Global capabilities and new functionalities

• Streamline workflows, and introduce more user-friendly system

Hexaware was selected to lead this strategic initiative for its strong PeopleSoft upgrade experience and its successful “On time and On budget” delivery track record.

Enterprise Services

Project Challenges• Lack of adequate technical documenta-

tion (custom objects) at clients end, required Hexaware to do a comprehen-sive study of existing set-ups and recommend the future state.

• Due to client’s legacy environment, Hexaware recommended a two-step database upgrade approach (From SQL Server 2005 � SQL Server 2008 � SQL Server 2012) since the old system was running on Peopletools 8.49 version.

• SQL Server was used by our customer and Oracle PUM is in Oracle DB concept. Hexaware integrated client’s environment with PUM database by installing Oracle client.

Planning

As-Is Study

Delta

Business Fit/Gap Technical Fit/Gap

Initial Move/Technical Design

Maintenance Pack

Development/Test Moves/User Training

-Code Catch upTesting

Mock Cut Over/ Go – No Go

Decision

Go Live

Support/Transition

Fit/Gap Sign Off

Process Change Sign Off

Planning Sign Off

Customizations

Optimized Scripts

Process Changes

Testing Sign Off

Go Live/Fall back plan

Transition

Discover Develop Deploy

Collaborative Approach rather than a Prescriptive Approach

Differentiators

Proven Methodology

Tool Based Analysis

HW/SW Planning

Tool Based Optimization

Readily Available Mappings

Cost Effective Offshore Model

Pre Built Test Cases

Optimized Cut Over Window

Well defined Transition

© Hexaware Technologies. All rights reserved. www.hexaware.com

Business Benefits• PeopleSoft 9.2 HCM went live “On time

and On budget”. It provided a scalable-HCM platform for future growth.

• Helped in unlocking “Modern HCM practices” with PeopleSoft 9.2 global capabilities and functionalities.

• Many manual and outdated processes which were expensive to maintain and in-efficient, were replaced by PeopleSoft 9.2

• Customizations were significantly reduced with PeopleSoft 9.2 Global functionalities.

• PeopleSoft 9.2 upgrade has ensured seamless support for the foreseeable future.

• Significant improvements in overall employee insights

• Hexaware is currently implementing PeopleSoft 9.2 eManager Desktop functionality to further innovate their HCM footprint.

Why Hexaware

Technical Environment• Version - PeopleSoft HCM 9.2, PeopleTools – 8.53

• Modules – Core HR, Benefits Administration, Payroll Interface, eBenefits&eProfile.

500+Engagements

50+Implementations

120+Upgrades

30+Multi Year

Transformation

Our Leadership Track Record

About HexawareHexaware is a leading IT and BPO service provider with an annual revenue of $ 387 Mn and a total employee strength of 9000+ employees.Hexaware Technologies, an Oracle Platinum Partner, has made a remarkable journey of serving the Oracle community across the globe. We offer comprehensive services across the entire value chain of Oracle applications and technology stack such as Oracle E-Business Suite, PeopleSoft, Oracle Cloud Applications (ERP Cloud, HCM Cloud), Oracle Business Intelligence etc. With our right blend of Oracle capabilities, Core Domain Expertise, Tools & Accelerators along with the right methodology, we enable you by maximizing returns from your Oracle investments. Our right-fit approach delivers key solution milestones that help organizations stay ahead.

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