perception1.pptx
TRANSCRIPT
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A study about perception in Organizational Behavior.
by
Muneef Akothan
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Perception is a process by which individuals
organize and interpret their sensory
impressions in order to give meaning to their
environment.
However, what we perceive can be
substantially different from objective reality.
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Because peoples behavior is based on their
perception of what reality is, not on reality
itself.
The world as it is perceived is the worldthat is behaviorally important.
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Nature of perceiver
Situation Target or object being perceived
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Perception
Factors in the perceiver
Attitude
Motives
Interests
Experience
Expectations
Factors in the target
Novelty
Motion
Sounds
Size
Background
Proximity
Similarity
Factors in the situation
TimeWork setting
Social setting
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Attribution theory tries to explain the ways inwhich we judge people differently , dependingon the meaning we attribute to a given behavior.It suggests that when we observe an individualsbehavior , we attempt to determine whether itwas internally or externally caused.
Internally caused behaviors are those webelieve to be under the personal control of theindividual.
Externally caused behavior is what we imagine
the situation forced the individuals to do.
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Distinctiveness consistency of a persons
behavior across situations.Consensus likelihood of others
responding in a similar way.
Consistency whether an individual
responds the same way across time.
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Individual behavior
Distinctiveness
External
Internal
Consensus
Internal
External
Consistency
Internal
External
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Selective perceptionHalo effects
Contrast effects
Stereotypes or prototypesProjection
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The tendency to single out those aspects
of a situation, person, or object that areconsistent with ones needs, values, or
attitudes.
Perception checking with other persons
can help counter the adverse impact of
selective perception.
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Occur when one attribute of a person or
situation is used to develop an overall
impression of the individual or situation.
Likely to occur in the organization stage.
Important in the performance appraisal
process.
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Occur when an individual is compared to
other people on the same characteristics
on which the others rank higher or lower.
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Combines information based on the
category or class to which a person,situation, or object belongs.
Strong impact at the organization stage.
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The assignment of ones personal
attributes to other individuals.
Especially likely to occur in
interpretation stage.
Projection can be controlled through ahigh degree of self-awareness and
empathy.
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Employment Interview
Performance Expectations
Performance Evaluation
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Impression management
A persons systematic attempt to behave in
ways that create and maintain desired
impressions in others eyes.
Distortion management.
Managers should:
Balance automatic and controlled information
processing at the attention and selection stage.
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Be self-aware.
Seek a wide range of differing information. Try to see a situation as others would.
Be aware of different kinds of schemas.
Be aware of perceptual distortions.
Be aware of self and impression management.
Be aware of attribution theory implications.
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