person centred care planning · key enablers •sheer perseverance •transparent and relevant...
TRANSCRIPT
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Person Centred Care Planning
Irini Lehos
Social Support Services Coordinator
Gippsland Multicultural Services
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At GMS we are committed to working from a client centred Approach
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The Home Care Standard
Looks at whether Care/service planning
tools reflect the needs of the service user
and the requirements of the funding
program/guidelines
2.3: Care Plan Development and Delivery
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How our care plans evolved
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We created an Activity Board
• Our version of activity cards displayed featuring our clients
• Seeing the photos started a lot of conversations between the clients themselves
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Activities Table 2015
• The activities table was created to investigate client’s interests and provide choices
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Activity Table 2016
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Care Plan 2016
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Care Plan 2016….part 2
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Key Enablers
• Sheer Perseverance
• Transparent and relevant Policies & Procedures.
• Responsive organizational structure. (A non hierarcichical environment)
• Dedicated Staff & Volunteers (responsive to training and reflecting).
• Consultation with other agencies & individuals
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Key Benefits of Changes to Clients
• Inclusion
• Tailored Care Plans. (Reflective and creative)
• Safe space to relax and learn.
• Development of skills that transfer beyond the PAG environment.
• Satisfaction