CHARTERED PERSONAL EXECUTIVE

ASSISTANT (CPEA )

Certi�ed by the American Academy of Project Management ® (AAPM ®).

20TH – 24TH JUNE 2016INTERCONTINENTAL HOTEL, DUBAI, UAE

Recognized in over 150+ countries via1000 Training providers, Universities, Colleges and Business schools.

www.GAFM.org & www.certifiedprojectmanager.orgCertified by the American Academy of Finance Management ® (AAFM ®).

under International Board of Standards - Global Academy of Finance Management IBS GAFM ® which is a TUV Accredited Body, ISO Certified 9001 & ISO 29990 Certified - Certification Standards and Training Body

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HOSTED BY – ABMC INTERNATIONALAccredited by National Industrial Training Authority - NITA (Kenya)as a Training Service Provider: - NITA/TRN/870 and also by the AAFM & AAPM Africa Training Provider

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A.B.M.C INTERNATIONAL LTDLEADERS IN BUSINESS TRAINING

Access Business Management Conferencing International

Contact us to register:Head Office: Nairobi, Kenya

Westlands, Mpaka Road, Mpaka Plaza, Suite No. 205 Office Landline No.: +254 20 40 31000

Office Cell: +254 772 22 2004 /2005/2007 Email: info@intl-abmc.com

www.intl-abmc.com

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This Program is also supported by:

www.AFRICANPA.com

GET YOUR FREE COPY

www.CERTIFIEDPROJECTMANAGER.org

All CPEA members will get 50% Discount to

sit our Online CIPM - Certified International

Project Management certification online

subscription @ only USD250

As a CPEA® member you also become an enrolled as an

ASAP Member - American Society of Administrative

Professionals

CHARTERED PERSONAL EXECUTIVE ASSISTANT (CPEA )TM

AAPM ® CPEA ® Course Overview:

In present day’s business practice, the role of a Personal/Executive Assistant is gradually changingfrom business support to being essentially a business partner.

No application �ts well to serve the crucial objective of this transition than Project Management.Administrative duties in an organization can be excellently executed if the principles of projectmanagement are applied in an organization’s daily practice. The ability to plan e�ectively within aspeci�ed period of time and budget to deliver value to an organization’s customer draws the actualdi�erence between a performing and a non-performing Personal/Executive Assistant.

This course will arm the delegates with the necessary skills and techniques to meet and exceed theorganizations expectations on them. It aims at di�erentiating the attendees from the rest of themainstream practicing personal assistants by equipping them with the most innovative techniquesof performing their duties. It will additionally open their eyes to numerous opportunities for growthand professional advancement.

Who Should Attend» Personal Assistants

» Executive Assistants

» Senior and Junior Secretaries

» Group Secretaries

» O�ce Administrators

» Departmental Secretaries

» Project O�cers

» O�ce Managers

» O�ce Executives

The Added Benefits You Will Receive Include:

» The ability to use the designation CPEA® on your business card and resume

» Membership veri�cation to the AAPM®

» Access to the AAPM® network and body of information online

» Access to the AAPM international journal Published online

» The CPEA® shows that you have completed highest professional level in Executive Administration and Management education and you have substantial experience in managing projects on a regional and global level

» All CPEA® members will also be registered to theAmerican Society of Administrative Professionals

CHARTERED PERSONAL EXECUTIVE ASSISTANT (CPEA )TM

Course OutlineDAY 1: Setting the scene and doing the basics Day

The Modern PAHow has the world changed for o�ce professionals?What is happening globally in the role?

Planning and PreparationBest practice and basic tips on how to plan and prepare like a pro

Diary and Time ManagementHow to manage a diary/diaries e�ectivelyTime management essentials

Managing Mail and To Do ListsHow to assist your manager/s with their mailboxesE�ectively managing your email as a task listCreating and managing To Do lists to keep work on track

Successful Travel ManagementEssentials every PA/EA should know for executing exceptional travel arrangements

Meetings and MinutesMeetings that are not managed properly are a massive waste of time. Getting meetings right and holding the role players accountable via minutes and action items is absolutely essential.

DAY 2: Communication Day

This day is dedicated to enhancing the o�ce professionals communication skills. We will delve in detail into the topics below and do some practical work

Communication in the modern worldCommunication and con�ict stylesVerbal and non-verbal communicationReport writingDi�cult conversations and con�ict

Listening

* Practical

DAY 4

Leadership and people skills Day

The PA personalityLeadership and people managementBuilding emotional intelligenceGoals and development plansStress and bullying in the workplace

* Practical

DAY 5

Motivational slotExam

DAY 3: Specialisation Day

C Level Personal AssistantsBuilding a strong personal brand

Technology in the workplaceHow to get the most from your smartphone

Finance for Personal AssistantsProject Management for Personal Assistants

MEET OUR EXPERT FACILITATOR

Anel Martin CAP-OM

Anel Martin has experience both as a presenter and facilitator. She has had the privilege of working with audiences up to 300 in size from 24 di�erent countries. She has had the opportunity to speak on the same stage as professional speakers and some of the best PA speakers in the world. Most recently sharing the stage at Exec Sec Live 2015 in London with Lauren Jiloty (Assistant to Bill Gates), Ann Hiatt (Assistant to Eric Schmidt), Zelda La Grange (former Assistant to Nelson Mandela), Laura Shwartz, Lisa Olsen, Vicki Sokol Evans and Kem Foley

She travels to at least two countries a year while learning and sharing with other assistants from all over the world. She has a passion for assistants and the profession and feels that she can make a real di�erence by not only passing on skills but changing how o�ce professionals look at themselves and their chosen profession.

Currently rated as one of the world’s best PA trainers by Executive Secretary Magazine.

She covers a multitude of topics but �rmly believes in speaking from the heart about topics she has expertise and practical experience in. Dynamic, knowledgeable and fun to watch!

South African PA of the Year 2011/12 and was a �nalist in the National O�ce Professional of the Year in 2009/10 and Finalist in the Pitman's Super Achiever PA of the Year 2013.

She has a CAP-OM certi�cation, a Business Management Diploma and studied N.DIP Drama at Tshwane University of Technology.

Anel is a past President of PAFSA, was the Head of the Academy of Excellence Committee of PAFSA 2011/12 and was a member of the IYOTSA 2014 team (International Year of the Secretary and Administrative Assistant) a highly successful global initiative.

She has both presented at prestigious PA events in Paris (EUMA 40th Anniversary Event 2014) and London (Hays 2013 & Exec Sec Live 2015). Anel has also had the opportunity to facilitate the Certi�ed Personal Assistant Program (certi�ed by the American Academy of Project Management AAPM) the event is hosted by ABMC the last event was hosted in Ghana.

She has written for many publications and her new book should hit the shelves in November 2015.

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CONTRACT REGISTRATION FORMThank you for your interest in the conference;

To register, please provide the following information and Send this form to

Email: info@intl-abmc.com or +254 20 40 31 000

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SIGN UP FOR OUR MENTORSHIP PROGRAM: THIS IS BUILD UP, AS AN AFTER EVENT FOLLOW UP TO MAXIMIZE ON YOUR TRAINING ROI: 3 sessions each one hour only within 3 months: - you choose time and when ; FOR ONLY USD 30 Per Person

1 DELEGATE = USD 2,950.00

AS FOR INHOUSE FOR GROUP OF 10 AND ABOVE AND SAVE

Signatory must be authorized to sign on behalf of contracting organization, any cancellation should be done in writing 30 days beforethe training dates there after 100% course fee will be charged, a substitute will be accepted.This booking is invalid without a signature.

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1. Signatory must be authorized to sign on behalf of contracting organization. 2. Any cancellation should be done in writing 30 days before the training dates there after 100% course fee will be charged , however a substitute will be accepted.3. This booking is invalid without a signature. 4. This contract booking is final, there will be no refunds for any cancellations, partial or in full, made by the client after 30 days, no show is considered a cancellation

and no refund will be made . 5. If the client decides to cancel, the full invoice remains payable after 30 days to the event.6. Written cancellation before 30days to the event, entitles the client to a credit voucher to attend a future event with ABMC International less service charge.7. ABMC International reserves the right to modify the content, timing, speakers or venue of the conference should circumstances dictate. The event may be

postponed or cancelled due to acts of terrorism, war, extreme weather conditions, industrial action, force majeure or any event beyond the control of ABMC International. 8. Clients who wish to make payment closer to the event dates or at the event are required to fill in ABMC International payment guarantee otherwise full payment is required

within 5 working days. 9. Any dispute related to attendance and payments of this sales will be resolved under the Kenya Law in a court of Law in Kenya as per terms and condition of this service level

agreement contract and all the legal fees involved shall be billed to the client. 10. A Purchase Order is acceptable as form of payment, however payable within 15 days after the event.

All Prices Above Are Per Delegate and they Exclude VAT where applicable,accommodation and transportation.

3 DELEGATES AND ABOVE = USD 2,8502.

CHARTERED PERSONAL EXECUTIVE ASSISTANT – CPEATM

20TH - 24TH JUNE 2016, INTERCONTINENTAL HOTEL, DUBAI, UNITED ARABS EMIRATES

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