personal computer cf-h1 series · when a check mark for [enable digitizer pen only] is added, you...

1

Reference ManualPersonal Computer

Model No. CF-H1 Series

We recommend that this Reference Manual be printed.

2Introduction

You can select the Classic view of Control Panel or the Classic Start menu. You can also change the way a user logs on or off. This manual explains using the Windows Vista default setting (not Classic view or Classic Start menu etc.).

User Account ControlUser Account Control is a security component of Windows Vista to stop unauthorized changes to your computer. The User Account Control message will pop up every time you try making an important change to your computer.

If the message “Check your computer security” is displayed Select icon on the notification area and make the appropriate settings. The Windows Security Center regularly gives you notice so that you can make the optimum settings. This is not an error message and you can use the computer. How-ever, making appropriate measures is recommended to reduce the risk of virus and other attacks.

Windows UpdateYou can update to the latest patches and service packs for Windows with the following menus.

(Start) - [All Programs] - [Windows Update]Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required, con-tact your technical support office.

Terms and illustrations in this manual

: Page in this Manual. : Conditions that may result in minor or moderate injury. : Useful and helpful information.

Click : Touch the screen with the digitizer pen or finger. Right-click Touch and hold with the digitizer pen.

You can also perform “Right-click” by pressing and holding the button of the digitizer pen, and then tapping the object.

(Start) - [All Programs] : Click (Start), and then click [All Programs].

<Only when connected to Cradle and keyboard> : Press [ ] (Enter) key.

Ctrl + F7: Press and hold Ctrl key, and then press F7 key.

Regarding Windows Vista

3Introduction

Sound and video in AVI files may be interrupted or produce a time-lag during playback. If this happens, click or on the notification area, and click [High performance]. This may remedy the problem.Depending on the processing status on Windows, sound may be interrupted at Windows startup. You can mute the sound at startup.

A Right-click the desktop and click [Personalize] - [Sounds].B Remove the check mark from [Play Windows Startup sound], and click [OK].

If high-frequency sound occurs while using the computerThis symptom is mitigated by changing the settings for the USB power saving function.

• Set [USB selective suspend setting] to [Enabled].A Click (Start)- [Control Panel] - [System and Maintenance] - [Power Options].B Click [Change plan settings] of the current power plan.C In [Change settings for the plan], click [Change advanced power settings].D In [Advanced settings], double-click [USB settings].E Double-click the displayed [USB selective suspend setting].F Change settings of [On battery] and [Plugged in] to [Enabled].G Click [OK] and exit the [Advanced settings] screen.

Sound and Video

4Touch Screen OperationYou can use Windows by touching the screen in the same way as you use a mouse.The screen of this computer has following two pointing device functions.

Digitizer: can be operated with the digitizer pen (included)Touchscreen: can be operated with your finger etc.

If you touch the screen with the digitizer pen and your finger at the same time, the operation by the digitizer pen is enabled.For further information, click (Start) - [All programs] - [Tablet PC] - [Tablet PC Touch Training].

To right-click

<When using the digitizer pen (included)>You can perform “Right-click” with either of operation below.

Touch and hold with the digitizer pen.Press and hold the button (A) of the digitizer pen, and then touch the object.

<When not using the digitizer pen>You can perform “Right-click” with either of operation below.

Touch and hold with the digitizer pen.Place the mouse pointer on the object, then press [A3] button. <Only for model without Barcode Reader>

NOTE

The operation by touching the screen does not work in the Setup Utility.When inputting on the [Command Prompt] screen, apply the keyboard input mode to [Tablet PC Input Panel]. You can-not input correctly with the Writing Pad.

<Model with Barcode Reader>If you do not use the digitizer pen, we recommend to assign [Right Click] to the application button [A1] or [A2]. ( page 12)

Touch the screen with the digitizer pen (included) or your fingerWhen touching the screen, use only the digitizer pen (included) or your finger on the surface.Touching the screen with an object other than the digitizer pen (included) or your fingertip (a fingernail or metal object, or other hard or sharp objects that may leave a mark) may scar or stain the surface, causing the malfunction.

Do not apply too much pressure when touching the screenOnly a light touch is required to touch the screen. Applying too much pressure may damage the surface.

Operation by touching the screen

5Touch Screen Operation

When the screen becomes dirty, wipe it with a soft clothThe screen is specially treated to prevent dirt from adhering to the surface, so dirt can be removed easily using a dry cloth. If the dirt does not come off easily, breathe on the surface and try again.Do not apply water or solvents to the soft cloth.

Wash the soft cloth when it becomes dirtyWhen the soft cloth becomes dirty, wash it with mild detergent. Do not use bleach or fabric conditioner (softener), or try to sterilize the cloth by boiling.If the soft cloth is dirty, it may be ineffective in cleaning the screen, and in fact may cause dirt to adhere to the screen.

Check the following to prevent the surface of the screen from being scratchedAre you using the digitizer pen or your finger to operate the screen?Is the surface clean?Is the soft cloth clean?Is the tip of the digitizer pen clean?Is your finger clean?

Do not touch the screen outside of the LCD display areaThe input area is defined by the LCD display screen. Touching the screen outside of the display area may result malfunc-tions or damage to the screen.

Do not apply excessive force to the screenDo not lift the computer while holding the LCD screen, or allow the screen to be twisted. Do not place any objects on the LCD screen. Any of the above may cause the screen glass to break, or may damage the LCD screen.

Operation response may be slower in low temperature environmentsThe screen may respond to operations more slowly when using the computer in temperatures less than 5°C, but this is not a malfunction. Response time will return to normal when the computer is returned to room temperature.

If the cursor jumps to a location other than where the screen was touched, or if the LCD reso-lution changes, perform the calibrationPerform the procedure of “Calibration” ( page 6).

Maintaining the performance of the screen

Things to keep in mind when using the screen

6Touch Screen Operation

Digitizer CalibrationTo calibrate the digitizer, use the digitizer pen and follow the steps below.

1 Click (Start) - [Control Panel] - [Hardware and Sound] - [Calibrate the screen] - [Cali-brate].

2 Touch each of the 4 “+” target marks one by one.

3 Click [OK].

Touchscreen CalibrationTo calibrate the touchscreen, do not use the digitizer pen (included). Use your finger or other objects.Perform the calibration for the orientation to be used.

1 Click (Start) - [Control Panel] - [Hardware and sound] - [Touch Settings].

2 Press Ctrl and click [Calibrate].

3 Using your finger or other object, touch of the 4 "+" target one by one, and then click [Fin-ished].

4 Restart the computer.

Calibration

7Hardware Buttons

*1 Only for model with the Barcode Reader*2 Only for model without the Barcode Reader

<Model Without Barcode Reader> <Model with Barcode Reader>

Button FunctionCamera ButtonTake still pictures. ( page 33)

RFID Reader ButtonRead the data from RFID tags. ( page 34)

*1

*1

Barcode Reader ButtonRead the barcode. ( page 35)

*2

Application ButtonsStart the registered function or application. ( page 12)

Security ButtonWorks as Ctrl + Alt + Del.

RFID

Application Buttons

RFIDCamera

Security

Barcode RFID

Application Buttons

BarcodeRFIDCamera

Security

8Hardware Buttons

NOTE

The Hardware buttons work when the Windows screen is displayed.The Hardware buttons may not work immediately after Windows is started up or the Windows logon screen (or the Welcome screen) is displayed.

9Panasonic DashboardYou can perform the following operations by using Panasonic Dashboard.

Check the remaining battery chargeChange the LCD brightnessChange the camera light settingsChange the screen color of Cleaning UtilityEnable or disable the touchscreen operationStart the application software which you registeredChange the settings of cleaning reminder, RFID, touchscreen, button assignment of Panasonic Dashboard and applica-tion buttons

1 Press the application button [A2]*1 (A).

You can also start Panasonic dashboard by clicking icon on the notification area and click [Settings...].Panasonic Dashboard starts up.*1 You can change the setting of application button ( page 12).

2 Make the operation.

[Battery] (B)You can check the remaining battery charge and battery operating time.Battery operating time is for reference. The operation time may increase and/or decrease by the state of the computer. This is not a malfunction.

[Brightness] (C)You can change the LCD brightness. The brightness can be changed by clicking the desired position of the bar.The brightness for battery operation and AC power operation can be set separately.

[Camera Light] (D)To display the light switch while using the camera, add a check mark for [Automatically display the light switch while using the camera].To turn on the light when the preview starts, add a check mark for [Always turn the light ON when the preview starts].

[Cleaning Utility] (E)You can change the screen color of Cleaning Utility. When a check mark for [Half transparent] is added, Windows screen seems to be transparent of the screen color.

A

G

B

C

DF

H

E

10Panasonic Dashboard

[Touchscreen] (F)When a check mark for [Enable digitizer pen only] is added, you can use only the digitizer pen (included) to operate by touching the screen. You cannot use the other stylus or the finger. We recommend to add a check mark for this, when you place the palm on the screen and touch the screen by using the digitizer pen.This setting is stored for each user.

Software buttons (G)You can start the application software which you registered. You can change the registered application by using [Advanced] menu. ( below)

[Advanced...] (H)You can select [Advanced] only if you logged on to Windows as an administrator.[Advanced Settings] menu is displayed. You can change the following settings.After making settings in [Advanced Settings], click [OK] to exit [Advanced Settings].

[Cleaning Reminder] (I)You can regularly display the message to remind cleaning. Some of following conditions can be selected.

[Periodically] When the defined time has passed since the last cleaning was performed.[At the time of log on] When you log on to Windows.[When the battery is exchanged] When you change the battery.[Undocked] When you undock this computer from the Cradle.

[RFID] (J)For saving power, add a check mark when you do not use the wireless smartcard function.When a check mark is added, the data will be read only when RFID reader button is pressed.

[Touchscreen] (K)When a check mark for [Enable digitizer pen only] is added, you can use only the digitizer pen (included) to operate by touching the screen. You cannot use the other stylus or the finger. We recommend to add a check mark for this, when you place the palm on the screen and touch the screen by using the digitizer pen.This setting affects all users.

[Button Assignment] (L)You can register the executable files or the applications to the buttons displayed on Panasonic Dashboard screen.

I

JK

L

M

11Panasonic Dashboard

A Click any button.B Select the action from [Action].

You can select [Display Rotation], [Cleaning Utility], [Reference Manual] or [Launch Application]. To restore the default setting, click [Restore Default]. When you select [Launch Application], input the label to [Label] box, and select a file you wish to execute.

You can also select files with extensions .pdf, .jpeg, .wma, etc. other than .exe.When you select a file with extension .exe, you can specify the parameter into [Program parameter].To disable the application, make the text box blank.

[Application Button Settings] (M)“Application Button Settings” ( page 12)

3 Click [OK] to close Panasonic Dashboard.

12Application Button SettingYou can assign the startup functions of your favorite applications to the Applications Buttons.

1 Click (Start) - [All Programs] - [Panasonic] - [Applica-tion Button Setting Utility].You can also start up Application Button Setting Utility form Panasonic Dashboard ( page 9).

2 Make the settings.You can register the execute files of the applications.

NOTE

<Only for model with Barcode Reader>Button [A3] is not displayed.

ApplicationButtons

13Application Button Setting

1 Select the action from [Action] of each button.You can select [<none>], [Dashboard], [Display Switch], [Right Click], [Cleaning Utility], [Reference Manual] or [Launch an Applica-tion]. To restore the default setting, click [Restore Default].When you select [Launch an Application], input the label to [Label] box, and select a file you wish to execute.

You can also select files with extensions .pdf, .jpeg, .wma, etc. other than .exe.When you select a file with extension .exe, you can specify the parameter into [Program parameter].To disable the application, select [<none>].

2 Click [OK]. <Model without Barcode Reader>

<Model with Barcode Reader>

14Panasonic Hand WritingYou can make a bitmap file (.bmp) of a simple character and a figure such as signature by handwriting on the screen.

CAUTION

Do not use the Fast User Switching function while Panasonic Hand Writing is active.If you install other pointing devices (e.g., commercially available mouse driver), Panasonic Hand Writing will not work.

NOTE

The display of Panasonic Hand Writing may be distorted if the number of display colors is changed. Right-click on the notification area and click [Exit Panasonic Hand Writing], and then restart Panasonic Hand Writing.Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica-tion software and try handwriting again.

1 Double-click on the notification area.Alternatively you can click (Start) - [All Programs] - [Panasonic] - [Panasonic Hand Writing].

NOTE

Select the image size before handwriting by clicking [Option] - [Window size]. If you change the size after handwriting, the image quality will become lower.You can copy the bitmap image by clicking [Edit] - [Copy], and paste it in another application software that supports bit-map format.

Starting Panasonic Hand Writing

15Display Rotation

1 Press [A1] button (A).Each time you press the button, the screen display rotates counter-clock-wise by 90°.When the computer is set to the Cradle the screen display does not rotate. If you want to rotate the screen display even if the computer is set to the Cradle, follow the step below.

A Click on the notification area and click one of the display angles.

NOTE

Alternatively you can rotate the display by the following procedure. Click (Start) - [Control Panel] - [mobile PC] - [Change screen orientation].While the display is rotated:• Do not use the Extended Desktop. The touchscreen or digitizer may not work properly.• Do not set the resolution larger than that of the internal LCD.• The computer's performance is slightly lowered.When the display is rotated, the motion video may not be displayed correctly or the sound may be distorted. Return the display angle to [Primary Landscape].When you start up Windows and rotate the display right after logging on, the display may return to the previous state in approximately 1 minute. In this case, rotate the display again.

Rotating the Display

A

16Sleep and Hibernation Functions

The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation.

Connect the AC adaptor if the computer will be in sleep for a long period of time. If you cannot use the AC adaptor, use hibernation instead.Using sleep or hibernation repeatedly may cause malfunction of the computer. To stabilize computer operation, restart Windows regularly (about once a week) without using sleep or hibernation.Save the necessary data.Close files you have opened from removable disks and network drives.It may take 1 or 2 minutes to enter hibernation. Do not touch any key though the screen becomes dark.The password you set in the Setup Utility is not requested at resuming. You can use the Windows password for security in sleep or hibernation. In the default setting, you are requested to enter the Windows password when the computer resumes.Do not enter sleep or hibernation in the conditions below, otherwise the data or file may be corrupted, sleep or hibernation may not work, or malfunction may occur in the computer or the peripheral devices.

• When any of the hard disk drive indicator and the RFID indicator is on.• When playing/recording audio files or displaying motion video such as MPEG files.• When using communication software or network functions.• When using peripheral devices.

(If peripheral devices fail to work normally, restart the computer.)

Starting Up Your Computer Quickly

Function Data is saved to Recovery time Power supply

Sleep Memory Short Required. (If power is not supplied, all data will be lost.)

Hibernation Hard disk Rather long Not required. (However power is slightly consumed to keep the hibernation.)

Precautions


To enter sleep or hibernation1 Press the power switch (A) until a beep*1 sounds.

Sleep: The power indicator (B) blinks green. Hibernation: The power indicator (B) goes off.Alternatively you can click (Start) - - [Sleep] / [Hibernate].

CAUTION

At the beep*1, immediately release the power switch. After releasing the switch, do not operate it until the power indi-cator blinks or goes off. If you press and hold the power switch for longer than 4 seconds, the computer will forcibly shut down and unsaved data will be lost even if you have set [When I press the power button] to any item in [Change what the power buttons do].While the computer is entering sleep or hibernation, do not touch the computer. For example, do not:• Touch the screen, hardware buttons or power switch.• Use an external mouse or other peripheral devices.• Connect or disconnect the AC adaptor.• Set to or remove from the Cradle.Wait until the power indicator blinks green (sleep) or goes off (hibernation).It may take 1 or 2 minutes to enter sleep or hibernation.

In sleep or hibernationDo not attach or remove a peripheral device (including the Cradle). Doing so may cause malfunction.Power is consumed in sleep. When power is exhausted, the data retained in memory will be lost. Connect the AC adaptor when using the sleep function.

*1 According to circumstances, beeps may not sound.

Entering/Resuming from Sleep or Hibernation

AB


To resume from sleep or hibernation1 Press the power switch(A).

In the default setting, the Windows password will be requested to resume.

CAUTION

Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately 15 seconds (normally) or 60 seconds (when the computer is on a network).• Touch the screen, hardware buttons or power switch.• Use an external mouse or other peripheral devices.• Connect or disconnect the AC adaptor.• Shut down or restart Windows.• Enter sleep or hibernation (Wait approximately 1 minute).• Set to or remove from the Cradle.If the computer enters sleep while a USB keyboard or mouse is connected via Cradle, touching the USB keyboard keys or mouse will resume the computer.

NOTE

After resuming from sleep or hibernation, the message “TosBtMng has stopped working” may appear.Click [Close program].If Bluetooth connections are cut off, click (Start) - [All Programs] - [Bluetooth] - [Bluetooth Settings], and connect to the Bluetooth devices again.

A


Sleep

1 Click or on the notification area, and click [More power options].

2 Click [Change plane settings] of the power plan you want to change.

3 Select the setting for [Put the computer to sleep], and then click [Save changes].The setting for hibernation may change unexpectedly when you change the setting for sleep. Confirm that the time to enter hibernation is 1,080 minutes (default setting) or longer (below).

Hibernation1 After the step 2 of “Sleep” setting (above), click [Change advanced power settings].

2 Double-click [Sleep], and double-click [Hibernate after].

3 Click the item and select the setting.

4 Click [OK].

Changing When the Computer Sleeps or Hibernates

20Saving PowerYou can extend battery life and save power also during AC adaptor usage.

Use the methods below to reduce power consumption.

Change [Power Options] Click (Start) - [Control Panel] - [System and Maintenance] - [Power Options] to select [Power saver]. While [Panasonic Power Management] is selected as the factory default, selecting [Power saver] will further reduce power consump-tion. Also, make detailed settings such as reducing the time entered in the [Turn off the display] setting.

Reduce LCD brightness by using Panasonic Dashboard Reducing internal LCD brightness will reduce power consumption.

Turn off the computer when it is not in use You can also turn off only the wireless LAN, wireless WAN (only for model with wireless WAN) or Bluetooth power.

Disconnect external devices (USB devices, external mice, etc.) that are not being used

Use Sleep/Hibernation Enter to sleep or hibernation when you have to leave the computer. This shuts down computer operation to reduce power consumption.

Reducing Power Consumption

21Security MeasuresUse these features to protect your data.

Set the Supervisor Password before setting the User Password.

PreparationSet the computer to the Cradle and connect an external keyboard to the Cradle.

1 Start up the Setup Utility ( page 61).

2 Select [Security].

3 Select [Set Supervisor Password] or [Set User Password], and press (Enter).

4 Enter your password in [Enter New Password] and press (Enter).When the password has been set, you need to enter your password in [Enter Current Password] and press (Enter).To disable the password, leave the input field empty and press (Enter).

5 Enter your password again in [Confirm New Password] and press (Enter).

6 In [Setup Notice], press (Enter).

7 Press F10, and then select [Yes] and press (Enter).CAUTION

Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con-tact Panasonic Technical Support.When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.

NOTE

The password will not be displayed on the screen.You can use up to 32 alphanumeric characters (including spaces).• The case (upper/lower) is ignored.• Use only the upper horizontal row of numeric keys to input your password.• You cannot use Shift and Ctrl to input a password.Disabling the Supervisor Password also disables the User Password.

Setting the Supervisor Password/User Password

22Security Measures

You can set a start-up password to protect your computer from unauthorized use.

1 Set the password ( page 21), and select [Enabled] in [Password on Boot] in the [Security] menu of the Setup Utility ( page 66).

NOTE

To enter the password, you need to set the computer to the Cradle and connect an external keyboard to the Cradle.If the Supervisor Password or User Password has been set, the password input screen will be displayed on starting-up of the Setup Utility even though [Password on Boot] is set to [Disabled].

The hard disk lock function protects the hard disk data from being read or written when the hard disk is attached to another computer. The data can be read/written when the hard disk is returned to the original computer.

1 Select [Enabled] in [Hard Disk Lock] in the [Security] menu of the Setup Utility ( page 66).

CAUTION

For the data being read/written on the original computer, the Setup Utility settings must be the same as when the hard disk was removed.You cannot use the hard disk lock function without setting the Supervisor Password. Set the Supervisor Password beforehand ( page 21).When you have your hard disk drive repaired• Contact Panasonic Technical Support.• Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled].

NOTE

The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.Note that the hard disk lock does not guarantee complete protection of the data.

Preventing Your Computer from Unauthorized Use

Preventing Your Hard Disk Data from Being Read or Written

23Battery Power

You can attach 2 battery packs to this computer. The battery indicators are prepared for each battery. A : Battery 1 indicatorB : Battery 2 indicator

Battery Indicator

Battery indicator Battery status

Not lit The battery pack is not inserted or not being charged.• You can check presence of the battery pack by using Panasonic Dashboard

( page 9).

Orange Charging is in progress.

Green The battery is fully-charged.

Blinking green When you close the battery cover with the battery pack already inserted:You can check the battery level by blinking times.

Except for the operations stated above:In high temperature mode, the battery pack is discharging the power to 80%*1 of normal temperature mode ( page 26). Do not remove the battery pack since the power is not supplied even if you connect the AC adaptor in this status. If remove the battery pack, the computer will be turned off and lose data.*1 In high temperature mode, the 100% battery level is equivalent to 80% level of the normal tem-

perature mode.

AB

5 times 95 % to 100 %50 % to 94 %25 % to 49 %5 % to 24 %0 % to 4 %

4 times3 times2 times1 time

Blinking times Battery level

24Battery Power

NOTE

Once the battery is fully charged, the computer performs recharging only when the battery level becomes less than approximately 95%, so overcharging is avoided.

Red The remaining battery is approximately 9% or less.

Blinking red When blinking approx. every 1 second:The battery pack or the charging circuit is not operating properly.

When blinking approx. every 4 second:The battery cover is open.You can remove the battery pack in this case.

When blinking approx. every 0.5 second:The battery cover is open.If you remove the battery pack in this case, the power supply is cut off and the computer is shut down. Close the battery cover immediately.

Blinking orange The battery cannot be charged temporarily due to the following reasons:• Its internal temperature is out of the acceptable range.• The power supply is not enough because software applications or peripheral

devices are consuming a large amount of power.

Battery indicator Battery status

25Battery Power

You can check the remaining battery charge on the screen.

(After logging on to Windows)

1 Start up Panasonic Dashboard.When the battery pack is inserted (example)

When the battery pack is not inserted

NOTE

The battery display may not correspond to the actual remaining battery charge in the cases as below. To correct the display, perform the Battery Recalibration ( page 28).• The battery indicator remains red.• The indicator lights orange and the display shows 99% for a long time.• Low battery warning appears soon after a short time of use.

This can occur when the computer is in sleep for a long time without power supply from the AC adaptor.The battery display may not be the same as that of notification area. This is not a malfunction.

Checking the Remaining Battery Charge

Normal temperature mode ( page 26)

High temperature mode( page 26)

In charging

In discharging(The battery pack in the frame is discharging)

Normal temperature mode ( page 26)

High temperature mode( page 26)

26Battery Power

High temperature mode

The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi-ronment or used for a long time with its battery fully charged.Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( page 63).

NOTE

Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode.After switching from [Normal Temperature] to [High Temperature] or vice versa, the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged.In the [Auto] mode: Once the computer has automatically switched from the normal temperature mode to the high temperature mode, the computer will not switch back to the normal temperature mode until the battery has been used and recharged to a total charge level of about 5 times as much as that of the fully-charged state. This is to avoid battery deterioration. In [Auto] mode, mode switching is possible only for the battery pack in operation. The other battery’s [Environment] mode remains the same.

27Battery Power

Computer behavior with low battery

The default settings are as follows.This computer automatically switches from Battery 1 to Battery 2 and vice versa when either remaining battery charge becomes less than 10%. When both batteries are not sufficiently charged, the computer operates as below.

When the battery level becomes 10% [Low battery alarm]

When the battery level becomes 5% [Critical battery alarm]

Displays a message that the battery level is low. The computer enters hibernation.

↓ ↓

Charge the battery. Connect the AC adaptor or replace the battery to start up the computer.

Connect the AC adaptor immediately. If you do not have the AC adaptor, close the application and turn off the computer, then confirm that the power indicator is off.If you have a fully charged spare battery, turn off the computer, replace the battery and turn the computer on again.

Connect the AC adaptor and charge the battery.If you have a fully charged spare battery, replace the battery and turn the computer on again. Do not resume from hibernation until the battery is charged or replaced.

28Battery Power

The “Battery Recalibration” function measures and memorizes the battery capacity. To correct the battery display, use this function to fill the battery and then discharge it completely. Perform the procedure at least once immediately after purchasing the computer. Normally the interval of battery recalibration is 3 months. The battery display may not be correct when the bat-tery pack deteriorates after a long time use. In this case, perform the procedure again.

1 Connect the AC adaptor.

2 Close all the applications.

3 Perform “Battery Recalibration”.A Click (Start) - [All Programs] - [Panasonic] - [Battery] - [Battery Recalibration].B When the confirmation message appears, click [Start].

Frequent recalibration of the battery can degrade the battery. A caution message appears when the battery recalibration is performed at the shorter interval than approximately a month. In this case, cancel the battery recalibration.

C When the message requests shut down of Windows, click [Yes].The battery recalibration starts.After the battery pack is fully charged, discharging starts. When the discharging is completed, the power goes off automatically.

After the battery recalibration is finished, normal charging starts.

NOTE

The temperature range should be 10°C to 30°C {50°F to 86°F}.The battery recalibration may take a long time due to the large battery capacity. This is not a malfunction.• Full charge: Approx. 7 hours with 2 batteries• Complete discharge: Approx. 4 hours with 2 batteriesIf the computer is turned off during the battery recalibration (e.g., due to power failure, or accidental removal of the AC adaptor and battery pack), the battery recalibration will not be completed.You can also perform the battery recalibration with the following procedure.A Set the computer to the Cradle and connect an external keyboard to the Cradle.B Restart the computer.C Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup proce-

dure.D When the remaining battery capacity is displayed, press (Enter).E Follow the on-screen instructions.

Correcting the Battery Display (Battery Recalibration)

29Battery Power

If you have a battery charger (optional) or Cradle (optional), you can remove one battery pack to charge while the other bat-tery pack is operating.The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery.

CAUTION

The battery pack is not charged when you first purchase it. Be sure to charge it before using for the first time. Charging starts automatically when the AC adaptor is connected to the computer.Use only the specified battery pack with your computer.

Checking the battery pack that can be replaced/removedRemove/replace the battery pack under the right conditions according to the chart below because if the computer is mistak-enly shut down, this may cause data to be lost and the computer to malfunction.

Replacing the Battery Pack

When the com-puter is ON or in Sleep/Hibernation

When the AC adaptor is not connected

Only one battery pack can be removed/replaced.To check if the battery pack can be removed/replaced:When you open the battery cover, the blinking (red) of battery indicator tells.

• When blinking approx. every 4 seconds: Can be replaced• When blinking approx. every 0.5 second: Cannot be replaced

When the AC adaptor is connected

Both battery packs can be removed/replaced.

When the computer is OFF Both battery packs can be removed/replaced.

30Battery Power

1 Open the battery cover.A Slide the battery cover and open the cover.B Open the cover.

Check the blinking (red) status of battery indicator. ( page 29).

2 Pull the tab to remove the battery pack.

3 Insert the new battery pack until it securely fits the connec-tor.

4 Close the battery cover.A Close the battery cover.B Slide the battery cover until it clicks.

CAUTION

Make sure the battery cover is securely locked, otherwise the battery pack may fall when you carry the computer.

1

2

1

2

31Customizing the Power SettingYou can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your own power plan.

1 Click or on the notification area and click [More power options].

2 Click [Change plan settings] of the power plan you want to change.

3 Change the settings.[Change advanced power settings]: You can make more detailed settings.

4 Click [Save changes].


2 Click [Create a power plan], click the basic plan and input the name of power plan.

3 Click [Next].

4 Change the settings and click [Create].To change the settings or to make more detailed settings. (above “Changing the Power Plan Setting”)


2 Click the power plan other than the power plan to be deleted.

3 Click [Change plan settings] displayed under the power plan that you want to delete.

4 Click [Delete this plan], and then click [OK] on the confirmation screen.

Changing the Power Plan Setting

Creating Your Own Power Setting

Deleting the Power Plan

32USB Devices

You can connect USB devices to the USB ports on the Cradle.When you use the USB devices, connect the AC adaptor to the DC-IN jack on the Cradle.

To connect the USB device1 Connect the USB device to the USB port.

When using the cable specifically designed for this Cradle, you can tighten screws at position (A).For further information, refer to the instruction manual of the USB device.

To remove the USB device1 Disable the USB device.

A Click on the notification area and select the USB device, then click [OK].This step is not necessary when;

• Removing the device after turning off the computer.• is not displayed.• The device does not appear in the list in step A.

2 Remove the USB device.

NOTE

You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction man-ual of the USB device.You may need to install the driver again when connecting the device to another port.If the computer enters sleep while a USB keyboard or mouse is connected to the computer, touching the USB key-board keys or mouse will not resume the computer.When a USB device is connected, sleep and hibernation may not function normally. If the computer does not start up normally, remove the USB device and restart the computer.When the USB device is removed and then inserted while the computer is on, may appear in the Device Manager and the device may not be correctly recognized. In this case, remove and connect the device again, or restart the com-puter.When a USB device is connected, power consumption increases. Remove the USB device when it is not in use, espe-cially when operating by battery power.

Connecting/Removing USB Devices

A

<Rear side of the Cradle>

33CameraYou can take still pictures.

1 Hold the side of the computer to aim the cam-era.

2 Press the Camera button (A) to activate the camera.Preview window is displayed.

3 Press the Camera button (A) to take a picture.A picture is displayed in the window.

Save the pictureA Click [Save] and specify the destination to save and file

name, then click [OK].Copy the picture to clipboard

A Click [Copy to Clipboard].Delete the picture

A Click [Delete], and then click [Yes].

4 Click [Close] to close the picture window.

A

Camera lens (rear side)

34RFID ReaderYou can read the data from RFID (Radio Frequency Identification) tags.

NOTE

RFID Reader is typically used with specialized applications. For further information, ask the system administrator.

1 Aim the RFID Reader (A) at the center of RFID tag.

2 Press the RFID button (B).The application which supports the RFID authentication is run, or read data is displayed.

NOTE

Operation distance depends on RFID tag.

B

A

A

B

35Barcode ReaderCAUTION

Do not look directly into the reading window. DO NOT LOOK DIRECTLY AT THE LED LIGHT.Be sure to read “Precautions” in the OPERATING INSTRUCTIONS.

Decode Capabilities

Australian Post, Aztec, BPO, Codabar, Code11, Code39, Code93, Code128/GS1-128, DataMatrix, DutchPost, GS1Composite, I2 of 5, JapanPost, Maxicode, MSI Code, PDF417, MicroPDF417, Planet, Plessey Code, Postnet, QR Code, GS1 Databar, Telepen, TLC39, UPC/EAN

1 Aim the Barcode Reader (A) at the barcode.

2 Press one of the Barcode Reader buttons (B).The LED lights red to indicate the reading position.

Reading Barcodes

B

A

A

B

When reading a barcode on a horizontal surface.

When reading a barcode on a vertical surface.

36Barcode Reader

To Correctly Read a Barcode with This Computer, Observe the Following

The reading angle is important factor. Perform reading at the angle indicated in the figure. We recommend you to set at approximately 2° to 3° angle from the perpendicular position.

Hold the reader farther away when reading a larger barcode, and closer in when reading a smaller barcode or a thinner barcode.Perform reading so that the entire symbol falls within the center of the red LED light.

The reader can still read a barcode even if the barcode is not in the center of the red LED light. However, if a part of the barcode lies outside the LED light, the barcode cannot be read. Make sure the entire barcode is inside the LED light.

If the reading window is dirty, gently wipe the reading window with a cloth or a cotton swab moistened with water.Do not allow materials that can easily scratch the reading window to touch the window, such as sandpaper or metal object.For parts other than the reading window, please read “Handling and Maintenance” in the Operating Instructions.

Cleaning the Reading Window

2° to 3°

Right Right

LED light

Right Right

Right Wrong

LED light

37Fingerprint Reader

NOTE

Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification.

How to Use the Fingerprint Reader

This section explains how your fingerprints are enrolled and authenticated.

1 Slide your finger.To prevent a reading error.

A Set the first joint of your index finger on the sensor as illustrated to the right.B Slide your finger until it completely crosses.

• You can slide your finger from both sides.When the fingerprint sensor does not enroll or authenticate your fingerprint properly:• You slid your finger too fast or too slow.• Your finger was soiled or it has a scar on the surface.• Your finger was wet or extremely dry.• Your fingerprint does not have sufficient data for personal identification.For further information, refer to “Fingerprint Reader” ( page 83).

CAUTION

We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Finger-print device use, or any data loss resulting from such developments as Fingerprint authentication device malfunction-ing.

FingerprintReader

Fingerprint sensor


Fingerprint’s Outline

The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Thereforethe passwords and token devices are exposed to the risk of being lost, stolen and hacking.The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use your fingerprints to start up your computer and log on Windows.We recommend you use the Fingerprint Reader in combination with the TPM (Trusted Platform Module) to increase the secu-rity level of your computer.

To access the online manualThis manual describes Step 2, 3 and the initial part of Step 4.For further information, refer to the UPEK Protector Suite QL Help menu.

Click (Start) - [All Programs] - [Protector Suite QL] - [Help].

Overview

Recommended Installation Procedure

Performed by the Computer Administrator

Step 1

Performed by each user

Step 4

User Fingerprint Enrollment

User’s Data

• Windows Logon Password

• Fingerprint

• Fingerprint Backup Password

• Power-on Password

TPM Installation ( Installation Manual of TPM)

(If the TPM is not being used, skip this step.)

Step 2

Fingerprint Utility Installation

Step 3

TPM Fingerprint Utility Initialization

(If the TPM is not being used, skip this step.)


Precautions

Security FunctionsFingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device.The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords. You might not be able to use your data if you lose fingerprints, keys, credentials and passwords. Back up the Fingerprint authentication data in a safe place. For further information, refer to “Backup” ( page 42).General interaction with third-party applications: There is no guarantee that there will not be any negative interaction with any third-party software, and will not accept any responsibility for such an interaction.

1 TPM InstallationRefer to the Installation manual of “Trusted Platform Module (TPM)”.

Click (Start), input “c:\util\drivers\tpm\readme.pdf” in [Start search], and press (Enter).

2 Fingerprint Utility InstallationA Log on to Windows as an Administrator.B Close all other programs.C Click (Start), input “c:\util\drivers\fngprint\autorun.exe” in [Start Search], and press (Enter).D Click [Next].

Installation starts. Follow the on-screen instructions.E When the “Protector Suite *.* has been successfully installed.” message appears, click [Finish].

At the confirmation message, click [Yes]. The computer restarts.

F Log on to Windows as an Administrator. The “Protector Suite QL Icon” appears in the notification area.

3 TPM Fingerprint Utility InitializationPreformed by the Computer Administrator.The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” in the notification area.

If the TPM is not being used, skip this step.A Click in the “Invalid TPM status” message to start [Advanced Security Initialization Wizard].

• Follow the on-screen instructions.

Installation


NOTE

If the “Invalid TPM status” message is not displayed• Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center] - [Settings] - [System Settings] - [TPM] - [Ini-

tialize TPM].

4 User Fingerprint EnrollmentPerformed by each user.A Click (Start) - [All Programs] - [Protector Suite QL] - [User Enrollment].

Carefully read the License Agreement, select [I Accept the terms of the License Agreement] and click [OK].B Click [Next].C Select an enrollment mode, and click [Finish].

Enrollment mode You can make the configuration for the enrollment only once during this initialization phase.• Enrollment to the biometric device

All enrolled fingerprints are stored directly in the fingerprint sensor. The user data will be secured by the hardware protection keys obtained by the fingerprint sensor. The number of the available fingerprints appears in the display.

• Enrollment to the hard diskAll enrolled fingerprints are stored on the hard disk. Hardware protection of the user data is not possible, but multiple users can enroll their fingerprints.

When the [Finish] screen appears, read the description carefully.[User Enrollment] wizard starts. Follow the on-screen instructions.

NOTE

Enroll at least 2 fingers. Even if one of them is injured, you can use another one to access your account and secret data. For further information about the enrollment, refer to “How to Use the Fingerprint Reader” ( page 37) and [Fin-gerprint Tutorial].• Click (Start) - [All Programs] - [Protector Suite QL] - [Fingerprint Tutorial].

We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s computer at the BIOS level. After first finger enrollment, [Power-on Security] message appears. Select [Yes].A When the [Power-on Security] screen appears, click [Manage Passwords].B Select [Power-On] in [Password Types], and click [Set password].C Enter the password for [Power-on Security], and click [OK].


D Click [Close].E Add a check mark for [Power-On] in [Password Types].F Enter the password (step C), and click [OK].G Click [Next].


NOTE

When you use the Power-on-Security feature, the fingerprints are stored in the fingerprint sensor regardless of the selected enrollment mode. The number of the available fingerprints appears in the display.

You can increase your computer’s security level by setting the BIOS level described in this section.When you use this security function, you need to set the computer to the Cradle and connect an external keyboard to the Cra-dle whenever computer starts.


1 Register the Supervisor Password.You have to register the Supervisor Password to proceed to the next step.If you have already registered the Supervisor Password, you can skip this step, and move on to step 2.If you have not done this, have enrolled your fingerprint using Protector Suite QL, and have already made Power-onSecurity effective, after step B, your fingerprint authentication will be necessary.A Turn on or restart the computer.B Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup proce-

dure.C Select the [Security] menu.D Select [Setup Supervisor Password], and press (Enter).

E Enter your password in the [Create New Password], and press (Enter).• The password will not be displayed on the screen.• You can use up to 32 alphanumeric characters (including spaces).• The case (upper/lower) is ignored.• You cannot use Shift and Ctrl to input a password.

More Advanced Security


F Enter your password again in [Confirm New Password], and press (Enter).

2 Set the High Security Level.A Select [Fingerprint Security], and press (Enter).B Select [Security mode], and select [High].

• Default setting: SimpleC Press Esc to close the sub-menu.D Press F10, select [Yes], and press (Enter) to exit the Setup Utility.

NOTE

In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication. In the [Simple] security mode, you do not have to enter the Supervisor or User password after fingerprint authentica-tion.

Backup

The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safelocation such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in aremovable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the filein the internal hard disk drive.The backup password described below is necessary for bypassing the Fingerprint authentication. We recommend you to set thebackup password using the [User Enrollment] wizard. If you do not define the backup password, you may lose your data incase of authentication hardware failure.

File used by each user• Backup user passport data

(Default name: <UserAccount>.vtp) You need this file when you replace the embedded fingerprint chip, or the hard disk drive, or when reinstalling Windows. This file contains the fingerprints, encryption keys, and logon authentication data.

Useful Information


NOTE

How to Backup: Select [Export] in [Import or Export User Data] to save the user data.• Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center] - [Fingerprints].For further information, refer to the software’s online manual ( page 38).

Password used by each user• Backup Password for Enrollment

This backup password can be used in case of hardware failure to bypass the fingerprint authentication.

CAUTION

The passwords other than those explained above are also used for security, so do not lose them. For further informa-tion, refer to the software’s online manual ( page 38).

Limitations in Use

Password Bank*1 limitations: The following web pages cannot be supported. Web pages which are created by the following technologies:• Web forms created on the fly using java script.• Web forms which looks as one form (e.g. login field, password field), but internally created with 2 independent forms.• There can be auto submit problems with web forms which do not have Submit button. All forms that you cannot submit

with (Enter) will be entered by Password Bank, but not submitted.Password Bank*1 limitations: The following Windows applications cannot be supported.• Applications which do not use standard Windows controls and draw controls by their own.• This includes any Java based application.

*1 For information of these functions, refer to the software’s online manual ( page 38).

Handling & Maintenance

The enrolling and authentication sensitivity may decline under the conditions below. Wipe off stains or moisture on the sensor surface with a soft cloth.• The surface of the fingerprint sensor is soiled with dust, skin oil, or sweat.• The surface of the fingerprint sensor is wet as a result of moisture or condensation.


Static electricity may also cause the sensor to malfunction. To make your finger static-free, touch a metal surface before placing it on the fingerprint sensor. Exercise caution against static electricity in winter and other dry conditions.Malfunction or damage may occur when:• The fingerprint sensor surface was damaged by the strong rubbing of a solid material, scratches, or being pecked with a

pointed item.• The sensor was touched with a finger soiled with mud, damaging the sensor surface with a tiny substance, and staining

the surface.• The sensor surface was covered with a seal, or soiled with ink.

Deleting (Initializing) Owner’s Data

When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized access.

NOTE

The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor.

1 Disable Power-on SecurityPerformed by the Computer Administrator.A Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center].

• The [Fingerprint Control Center] screen appears.B Click [Settings], and click [Power-on Security].C Remove the check mark from [Enable power-on security using fingerprints], and click [OK].D Click [Fingerprints], and click [Enroll or Edit Fingerprints].

• [User Enrollment] wizard starts. Follow the on-screen instructions.E When the [User’s Fingers] screen appears, click [Next] without deleting fingerprint samples.F Click [Manage Passwords].G Select [Power-On] in [Password Types], and click [Unset password].H Enter the password for Power-on Security, and click [OK].I Click [Close].

• Confirm that there is no item in [Password Types].J Click [Next] - [Next].K Click [Finish].



2 Delete Fingerprint Data.Performed by each user.A Click [Fingerprints], and click [Delete].

The [Swipe finger] screen will appear.B Swipe user’s finger.

• If the authentication is successfully completed, the confirmation message appears.C Click [Yes].

• Confirm that all users’ data was deleted.

NOTE

If the enrollment mode is set to “Enrollment to the hard disk” ( page 40), you need to remove the fingerprints data after step 2. Performed by the Computer Administrator.A Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center].B Click [Settings], and click [Power-on Security].C Select the fingerprint, and click [Remove].

• Surely remove all of the fingerprints.

3 Uninstall Protector SuitePerformed by the Computer Administrator.A Log on to Windows as an Administrator.B Close all programs.C Click (Start) - [Control Panel] - [Uninstall a program].D Double-click [Protector Suite *.*], and select [Remove].E Select [Remove all Protector Suite *.* data], and click [Next].

• Uninstallation starts. Follow the on-screen instructions.F When the “Protector Suite *.* has been successfully uninstalled.” Message appears, click [Finish].

• If the confirmation message appears, click [Yes].• The computer restarts.


Starting Over

If the specific solutions for your problem in Fingerprint Reader ( page 83) do not work, you can use these instructions as the last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints.

A Log on to Windows as an Administrator.• You can always access the computer by using your Windows log on password.

In convenient mode, any user can access the computer by using the Windows log on password.B Try to export your passport to a file if you are planning to use your passwords, secret keys or enrolled fingers in the

future.• If you exported your passport recently, this step is not required.• If biometrics authorization works and your finger are recognized, use [Import or Export User Data] wizard, swipe

your finger and continue according to wizard’s instructions.• If biometrics authorization works, but your finger is not recognized, you can start the [Import or Export User Data]

wizard and export the passport even without using your fingerprint. You need to cancel fingerprint dialog, and you will be prompted for a password. If you do not use [Advanced Security], enter your Windows log on password. Otherwise, enter your [Advanced Security] backup password.

CAUTION

If you used [Advanced Security] without a backup password. There is no way to backup your data.• If biometrics authorization does not work, there is no way to backup your data.

C Deleting the passport.• Use the [Delete] wizard. Please note that all your stored secret data (passwords, [File Safe] encryption keys) will be

lost. If you backed up the data, you can restore it in the next step; otherwise it will be lost permanently. To perform the delete operation it is necessary to cancel the fingerprint verification operation to get to the password dialog, then enter your Windows log on password or backup password.

D Make sure your fingerprint sensor is working.• Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work,

please contact Panasonic Technical Support.E Restore or create passport.

• If you have a backup of your data, you can now use [Import or Export User Data] wizard to restore your data. Other-wise you can create a new passport by using the [Enroll or Edit Fingerprints] wizard.

47CradleYou can connect external equipment in variety by attaching the computer to the Cradle (optional).For further information, read the operating instructions that come with the Cradle.

Setting the computer to the Cradle1 Turn off the computer.

Do not use sleep or hibernation function.

2 Connect the AC adaptor to the DC-IN jack on the Cradle.

3 Insert the computer to the Cradle from the top, facing the LCD panel to your side.

CAUTION

Hot or warm docking/undocking is not possible with the Cradle.If connector contacts become dirty, brush off the dirt. Wipe off the water if attached. Contact failure may occur.

1

2

48External Display<Only when connected to Cradle>You can switch the output destination to an external display.Before switching the computer on, connect the external display to the external display port (A) and the AC adaptor to the DC-IN jack (B) on the Cradle.

NOTE

After resuming from sleep or hibernation, or restarting the computer, the output destination may not be the same as the one selected in the previous status.When you change the display after Windows starts up, do not press any button, key and screen until switching is com-plete.Until Windows startup is completed (during Setup Utility, etc.), the switching function between the internal LCD and the external display cannot be used.Do not connect or remove the external display during sleep or hibernation.It may take some time to switch between displays depending on the displays used.When you use high resolution displays, the display color, resolution or refresh rate may be changed, switching to [MID] in [Intel(R) Graphics Media Accelerator Driver for ultra mobile]. We recommend you to switch the output destination by pressing A1 button.When you use the external display only, set the suitable number of colors, resolution, or refresh rate separately from when you use the internal LCD only or when you use the simultaneous display. When you switch the display from the internal LCD to the external display, the resolution of the external display become same as that of the internal LCD. Set the resolution again. Depending on the settings, some external displays may be distorted or may not display the mouse cursor correctly. In this case, set the settings to lower value.When you use the simultaneous display, DVD-Video, MPEG files and other motion image files may not be played back smoothly.Carefully read the instruction manual of the external display. When connecting an external display that does not conform to the Plug & Play standards, select the display driver accordingly in the following menu, or use the driver disc supplied with the monitor.A Click (Start) - [Control Panel] - [Adjust screen resolution] - [Advanced Settings] - [Monitor] - [Properties].

• A standard user needs to enter an administrator password.B Click [Driver] - [Update Driver].

AB<Rear side of the Cradle>

49External Display

CAUTION

Before disconnecting the external display, switch to the internal LCD. Otherwise the displayed image quality may become different after disconnection (e.g., wrong resolution).The screen may become distorted due to the following operations. In this case, restart the computer.• Disconnecting an external display for which you have set high resolution or high refresh rate.• Connecting/disconnecting an external display during computer operations.

Switch the display by using one of following steps. Do not use other method.

Using [A1] button1 Press [A1] button *1.

Each time you press the button:Internal LCD Simultaneous display External display

*1 You can change the setting of application buttons. ( page 12)

Using [Graphic Properties]If you cannot select the display with the [A1] button, follow the procedures below.

1 Right-click the desktop, and then click [Graphic Properties].

2 Select the settings.

3 Click [OK].

Switching the Display

50External Display

The extended desktop function allows you to use the working area across both the internal LCD and the external display. You can drag an object from the internal LCD to the external display and vice versa.

1 Right-click the desktop, and click [Graphics Properties].

2 Click [Extended Desktop], and select the settings for [Primary Device] and [Secondary Device].

3 Click [Display Settings] and set the display color and resolution etc.

4 Click [OK].NOTE

It may not be possible to use the extended desktop with some software applications.When you click the maximize button, the window is displayed on one of the displays. You cannot move the maximized window to the other display.You cannot switch the display by pressing [A1] button.To switch left (primary device) and right (secondary device), once return the display to “notebook only”. Follow the steps below.

A Right-click the desktop and click [Graphics Options].B Click [Output To] - [Notebook].C Right-click the desktop and click [Graphics Options].D Click [Output To] - [Extended Desktop], and click [Monitor + Notebook] (the external display will be set to primary

device) or [Notebook + Monitor] (the internal LCD will be set to primary device).To switch to the Extended Desktop, be sure to use the [Intel(R) GMA Driver for Mobile] screen or the [New Display Detected] screen. If you use other methods (e.g. display setting, etc.), the screen may not be displayed correctly.Set the internal LCD to the primary device when using the operation by touching the screen. The cursor will move on the primary device when you touch the internal LCD.

Extended Desktop

51LAN<Only when connected to Cradle>

1 Turn off the computer.Do not use sleep or hibernation function.

2 Connect the AC adaptor to the DC-IN jack (A) on the Cradle.

3 Set the computer to the Cradle.

4 Connect the LAN port (B) and the network sys-tem (server, HUB, etc.) by using a LAN cable.

5 Turn on the computer.

Connecting LAN

BA

52Disabling/Enabling Wireless Communication<Only for model with wireless LAN and/or wireless WAN>There are 3 ways of disabling and enabling wireless communication.

Wireless Switch Utility ( page 52)Settings in the Network and Sharing Center ( page 55)Settings in the [Advanced] menu of the Setup Utility ( page 64)Setting in the Wireless Connection Disable Utility ( page 53)

NOTE

For further information about Wireless LAN: page 55For further information about Bluetooth: page 58For further information about Wireless WAN: Refer to the instruction manual of the wireless device.

This utility allows you to enable or disable wireless devices from a pop-up menu in the notification area. In the default setting, all wireless devices are enabled.

The Wireless Switch Utility iconThe icon appears in the notification area when the computer is turned ON. It shows the status of wireless devices.

• : Indicates that the wireless devices are enabled.

• : Indicates that the wireless devices are off.

• : Indicates that the wireless devices have been disabled in the Setup Utility.

To enable or disable particular wireless devices1 Click the Wireless Switch Utility icon to show the pop-up menu.

2 Select ON or OFF for the device you want to enable or disable.

To check the wireless communication status

1 Place the cursor over the Wireless Switch Utility icon ( or ) on the notification area.

A tool tip appears.

Wireless Switch Utility

53Disabling/Enabling Wireless Communication

NOTE

To use wireless communication, set the wireless devices ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] (default) in the [Advanced] - [Wireless Configuration] menu of the Setup Utility ( page 64).If the IEEE802.11a setting is changed in [Device Manager] ( page 57), the display will be changed accordingly.You can check the wireless LAN communication status in Intel® PROSet/Wireless Software. Perform the following pro-cedure.• Click (Start) - [All Programs] - [Intel PROSet Wireless] - [Advanced Statistics].

You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to the Cradle and your computer is set to the Cradle. You need to install the Wireless Connection Disable Utility to use this function.

Installing the utility

1 Log on to Windows as an administrator.

2 Click (Start) and input [c:\util\wdisable\setup.exe] in [Start Search], and press Enter.

3 Follow the on-screen instructions to install the Wireless Connection Disable Utility.

Checking the status of the wireless connection

NOTE

The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Utility works. The Wire-less Switch Utility has already been installed at the factory.The utility does not automatically disable the Bluetooth connection.

Wireless Connection Disable Utility

54Disabling/Enabling Wireless Communication

Status indicationAfter installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. An icon appears on the notification area.

: Indicates that• the utility is enabled, and• the wireless connection is disabled since a LAN cable is connected.

: Indicates that• the utility is enabled, and• the wireless connection is enabled since no LAN cable is connected.

: Indicates one of the following statuses;• the utility does not monitor the LAN port status, • the Wireless Switch Utility has not been started, or• LAN is disabled in the device manager.

MenuRight-clicking the utility icon in the notification area opens a menu as follows.

Clicking the menu item causes the following utility action.Monitoring LAN Cable: ONEnables the Wireless Connection Disable Utility to monitor the LAN port and disables wire-less connection when a LAN cable is connected.Monitoring LAN Cable: OFFDisables the Wireless Connection Disable Utility, and enables wireless connection regardless of whether a LAN cable is con-nected or not.ExitExits the Wireless Connection Disable Utility and enables wireless connection.

55Wireless LANCAUTION

To avoid unauthorized access to the computer through wireless LANWe recommend you to make security settings such as encryption before using wireless LAN. Otherwise the hard disk data such as the shared files can be exposed to the risk of unauthorized access.

NOTE

Communication is established through the wireless LAN antenna (A). Do not block the antenna area with your hand or body.You cannot use the wireless LAN function together with the Fast User Switching function.The transmission rate will be lower when a microwave oven is used near by.To use wireless LAN, set [Wireless LAN] to [Enabled] (default) in the [Advanced - Wireless Configuration] menu of the Setup Utility ( page 64).

Before using a wireless LAN, turn the wireless LAN communication on.

Turning on/off the wireless LAN communication

1 Click or on the notification area and click [Network and Sharing Center].

2 Click [Manage network connections].

3 Right-click [Wireless Network Connection] and click [Enable].A standard user needs to enter an administrator password.When [Disable] is displayed, [Wireless Network Connection] is already enabled.

4 Turn on wireless LAN in the Wireless Switch Utility.NOTE

You can use the following procedure instead of turning on wireless LAN in the Wireless Switch Utility.

Using the Wireless LAN Function

A

56Wireless LAN

A Click (Start) - [Control Panel] - [Adjust commonly used mobility settings].B Click [Turn wireless on] in [Wireless Network].

• When [Turn wireless off] is displayed, the wireless network is already on.

Setting the wireless LAN access point

PreparationFollow the instruction manual of the wireless LAN access point to make settings for the access point to recognize the computer.

1 Turn the wireless LAN on.

2 Click or on the notification area and click [Connect to a network].If your computer is already connected to another network, click [Connect / Disconnect]. The [Connect to a network] screen appears.

3 Click and select an access point, and click [Connect].

4 Input the key you set for the access point to recognize the computer, and click [Connect].Wait for the computer to connect to the wireless LAN access point.When [Successfully connected to XXXX] is displayed, the wireless LAN setting is complete.

[Save this network] : Add a check mark to save the password, settings, etc.[Start this connection automatically] : Add a check mark so the computer automatically detects the access point and connects to the Internet.

5 Click [Close].NOTE

The settings depend on the network environment. For further information, ask the system administrator or the person in charge of the network.To connect to the access point for connection in the stealth mode (ANY access denied), perform the steps below.

A Click or on the notification area and click [Network and Sharing Center]-[Manage wireless networks].B Click [Add] and select [Manually create a network profile].C Add a check mark for [Connect even if the network is not broadcasting] and set the access point.

For further setting information, ask the system administrator or the person in charge of the network.

57Wireless LAN

1 Click or on the notification area.

2 Click [802.11a Enabled] or [802.11a Disabled].

NOTE

In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law.

The Wireless Switch Utility icon ( or ) indicates the on/off status of wireless LAN and/or Bluetooth and/or wire-less WAN, not the setting of IEEE802.11a.If IEEE802.11a is enabled or disabled while the computer is connected to an IEEE802.11b/g access point, the connec-tion will be temporarily interrupted.You can also change the IEEE802.11a setting in [Device Manager].

A Click (Start) - [Computer] - [System properties] - [Device Manager].A standard user needs to enter an administrator password.

B Double-click [Network adapters] and double-click [Intel(R) WiFi Link 5100 AGN].C Click [Advanced], and then select [Wireless Mode] in [Property].D Select the settings in [Value] (e.g., [5. 802.11a/g]).E Click [OK].

If you enable or disable 802.11a using the pop-up menu of Wireless Switch Utility, the setting in [Device Manager] will be accordingly changed as below.

Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a)

Settings in Device ManagerSettings in Wireless Switch Utility

When 802.11a is enabled When 802.11a is disabled[6. 802.11a/b/g] [4. 802.11b/g] a+b+g is enabled b+g is enabled

[3. 802.11g][5. 802.11a/g] a+g is enabled g is enabled

[1. 802.11a][2. 802.11b] a is enabled b is enabled

58BluetoothYou can access internet and other Bluetooth devices without connecting cables.

NOTE

Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body.To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] - [Wireless Configuration] menu of the Setup Utility ( page 64).The transmission rate will be lower when a microwave oven is used near by.

To turn on/off Bluetooth page 52, Disabling/Enabling Wireless Communication

To check the Bluetooth communication status page 52, To check the wireless communication status

To access the online manual1 Click (Start) - [All Programs] - [Bluetooth] - [User’s Guide].

A

59Loupe UtilityYou can magnify the specific part of the screen.

1 Click (Start) - [All Programs] - [Panasonic] - [Loupe Utility].

2 Click [OK]. appears on the notification area.

1 Point the cursor at the part of the screen you want to magnify.

2 Double-click , or right-click and click [Show Loupe].The part pointed by the cursor is magnified.Alternatively you can press and hold Alt, and right-click.

3 Drag the loupe window (A) to move the magnified part.To hide the loupe window, click the Hide button (B). Alternatively you can click any part out of the loupe window, or press and hold Alt and right-click.To change the loupe window size, drag the bottom-right corner (C). The size range you can enlarge/shrink depends on the screen’s resolution.

NOTE

The magnified text or image in the loupe window is fixed at the moment that the part is magnified (e.g., at the moment you double-click ). To reflect the change you made on the original screen to the loupe window, click the loupe win-dow.The Loupe Utility does not work with some applications.

Activating the Loupe Utility

Using the Loupe Utility

60Loupe Utility

1 Right-click on the notification area.

2 Click [Settings].[Show/hide shortcuts assignment]

When using the external mouse/touch padA Click [Mouse/Touch pad]B Click a combination of Alt, Ctrl, and Shift, and add the check mark. (Multiple

keys can be combined; for example, Ctrl + Alt)C Click either [Right click] or [Left click] to use in combination with the key(s)

selected in step B above.When using the keyboard

A Click [Keyboard].B Click the text box and then press the key used for the shortcut.

(e.g., Alt + Z, Ctrl + Alt + Z, etc.)

NOTE

When using shortcut function, set the computer to the Cradle and connect an external keyboard to the Cradle.

[Window shape]Select the shape of the loupe window.

[Autorun]You can turn on/off autorun of the Loupe Utility and the explanation window.

[Restore Defaults]Click to restore the default settings.

3 Click [OK].

Setting the Loupe Utility

61Setup UtilityYou can make the settings of the computer’s operating environment (password settings, startup drive selection, etc.)


1 Turn on or restart the computer.

2 Press F2 or Del several times while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure.When [Enter Password] is displayed, input your password.When you start the Setup Utility with Supervisor Password

You can make the settings of all items of the Setup Utility.When you start the Setup Utility with User Password

Note the following:• In the [Advanced] and [Boot] menus, you cannot make the settings of all items.• In the [Security] menu, you can change only the User Password when [User Password Protection] is set to

[No Protection]. You cannot delete the User Password.• In the [Exit] menu, you cannot make the setting of [Load Default Values] and [Boot Override]. • F9 (Setup Defaults) does not function.

Starting the Setup Utility

62Setup Utility

Underlined items are the factory presets.

Information Menu

Language EnglishJapanese

Product Information Computer information (cannot be changed.)Model No

Serial NoSystem InformationProcessor TypeProcessor SpeedMemory SizeAvailable MemoryHard DiskBIOS InformationBIOSEmbedded ControllerAccumulative Operating TimeAccess Level

63Setup Utility


Main Menu

System Date• Month/Day/Year.• You can use Tab to move the cursor.

[xx/xx/xxxx]

System Time• 24-hr. style.• You can use Tab to move the cursor.

[xx:xx:xx]

Main ConfigurationDisplay

• The display during the Windows start-up process. When an external display is not connected, the information appears on the internal LCD even though the [External Monitor] is selected.

External MonitorInternal LCD

Battery Charging Indicator On ContinuousFlashing

Environment Normal TemperatureHigh TemperatureAuto

Battery 1 Current Status• Only when [Environment] is set to [Auto].

Depending on the battery status, either “Normal Tempera-ture” or “High Tem-perature” is displayed.

Battery 2 Current Status• Only when [Environment] is set to [Auto].

Depending on the battery status, either “Normal Tempera-ture” or “High Tem-perature” is displayed.

64Setup Utility


*1 The sub-menu that appears when [Wireless Configuration] is selected:

*2 The sub-menu that appears when [Serial Port Configuration] is selected:

Advanced Menu

CPU ConfigurationExecute-Disable Bit Capability Disabled

EnabledHyper Threading Technology Disabled

EnabledIntel (R) Virtualization Technology Disabled

EnabledPeripheral ConfigurationLegacy USB Support Disabled

EnabledCamera Disabled

EnabledWireless Configuration Enter the sub-

menu*1.Serial Port Configuration• Used to configure the GPS and Barcode Reader

Enter the sub-menu*2.

Wireless LAN DisabledEnabled

Wireless WAN• Only for model with Wireless WAN

DisabledEnabled

Bluetooth DisabledEnabled

GPS• Only for model with GPS

DisabledEnabled

Barcode Reader DisabledEnabled

65Setup Utility

Underlined items are the factory preset

To change the boot orderThe default order is [USB Floppy Disk*3] -> [Hard Disk] -> [USB Hard Disk] -> [USB CD/DVD Drive].

Press (Enter) on the boot device you want to change and select the boot device from the following menu.• When a selected boot device in the following menu already exists in either of the [Boot Option (#1 to #4)], the boot

device appears at the newly selected position by switching the positions with the original boot device that existed before at the position.

• When you select [Disabled] in the following menu, the disabled [Boot Option] is ignored and the boot device in the next [Boot Option] operates.

[USB Floppy Disk]*3[Hard Disk][USB Hard Disk][USB CD/DVD Drive]Disabled

*3 Use the Panasonic USB floppy disk drive (optional: CF-VFDU03U)

NOTE

To boot from the following devices, make the settings as below.

Boot Menu

Boot Option PrioritiesBoot Option # 1 USB Floppy Disk*3

Boot Option # 2 Hard DiskBoot Option # 3 USB Hard DiskBoot Option # 4 USB CD/DVD Drive

To boot from You need to set• USB connected device : [Legacy USB Support] to [Enabled] ( page 64)

66Setup Utility


*4 You need to set the computer to the Cradle and connect an external keyboard to the Cradle, when the computer starts.

Security Menu

Boot Prompt ConfigurationSetup Utility Prompt

• When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” is not dis-played on [Panasonic] boot screen. However F2 and Del will work even if the message is not displayed.

DisabledEnabled

Password on Boot DisabledEnabled*4

Set Supervisor Password Enter the sub-menu.Hard Disk Lock

• Can be changed only when [Set Supervisor Password] is set.DisabledEnabled

User Password Protection No ProtectionProtected

Set User Password• Can be changed only when [Set Supervisor Password] is set.

Enter the sub-menu.

Embedded Security (TPM) Enter the sub-menu.Fingerprint Security Enter the sub-menu.

67Setup Utility

Exit MenuSave Values and Reboot Reboot the system after saving the changes.Reboot Without Saving Changes Reboot the system without saving the changes.Save OptionsSave Current Values Save the changes for all Setup options.Load Previous Values Load previous values for all Setup options.Load Default Values Load default values for all Setup options.Boot Override(Device Information) To select a boot device which operates only in the next boot-

ing.

68Hardware DiagnosticsIf it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem.If the utility discovers a problem in the hardware, contact Panasonic Technical Support.Software cannot be checked using this utility.

PreparationSet the computer to the Cradle and connect an external keyboard and a mouse to the Cradle.

CPU/Systems (check CPU)RAM XXX MB (check Memory)HDD XXX GB (check Hard Disk)Video (check Video Controller)Sound*1

Wireless LANWireless WAN*2

BluetoothGPS*3

Touchscreen*1 When the diagnostic utility is running, a loud beep will sound. (The beep will not sound if mute is using Windows.)*2 Only for model with wireless WAN*3 Only for model with GPS

When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is running, sounds may be generated from the speaker. These are not malfunctions.

Hardware that can be checked using the PC-Diagnostic Utility

69Hardware Diagnostics

NOTE

For the hard disk drive and memory only, you can select standard diagnostic check or extended diagnostic check. When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check.You cannot operate the PC-Diagnostic Utility by touching the screen.

Run this utility using the default settings in the Setup Utility.If the Setup Utility or other settings will not allow hardware to be executed, the hardware icon will be displayed in gray.

1 Connect the AC adaptor.During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.

2 Turn on or restart the computer, and press F2 or Del while [Panasonic] boot screen is dis-played.The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.If you are using the computer after changing the settings from the status at the time of purchase, we recommend that you make a note of the settings that are changed.

3 Press F9.At the confirmation message, select [Yes] and press (Enter).

Regarding the PC-Diagnostic Utility

Operations External mouse operations Keyboard operationsSelect icon Place the cursor above the icon Press Space and then press

(( close) cannot be selected)

Click the icon Click (right click cannot be used) Press Space above the icon

Complete the PC-Diagnostics Utility and then restart the com-puter

Click (close) Press Ctrl + Alt + Del.

Running the Diagnostic Check


4 Press F10.At the confirmation message, select [Yes] and press (Enter).The computer will restart.

5 Press and hold Ctrl + F7 while [Panasonic] boot screen is displayed.When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo-nents.

If the password is requested, enter the password.Do not touch the screen.The keyboard cannot be used until alternating blue and yellow colors are displayed on the left side of the hard-ware icon (A).By clicking the icon, you can execute the following operations:

• : Start the diagnostic check from the beginning• : Stop the diagnostic check (You cannot restart the check partway through by clicking )• : Display help (click the screen or press Space to return to the original diagnostic check screen)

You can check the status of the diagnostic check by the display color on the left side of the hardware icon (A).

• Aqua: Not running diagnostic check• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors

differs depending on the type of diagnostic check currently running. During memory diagnostic check, the display may freeze for a long period of time. Wait until the process is complete.

• Green: No problems discovered• Red: Problems discovered

NOTE

Using the following procedure, you can run a diagnostic check on a specified hardware component, or run an extended diagnostic check on the memory or the hard disk (The extended diagnostic check is only for the memory and the hard disk). The extended diagnostic check is more detailed, and so requires a longer period of time to run.

A Click to stop the diagnostic check.B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).

When running a check on the memory or the hard disk, clicking the icon once will turn on the extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon will be displayed in gray (D).

C Click to start the diagnostic check.

A

B

e.g. hard disk

C

D


6 When all the hardware has been checked, confirm the diagnostic check results.If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support.If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall the software. (⇒ OPERATING INSTRUCTIONS “Reinstalling Software”)

7 After the diagnostic check is complete, click (close), or press Ctrl + Alt + Del to restart the computer.

72Hard Disk Backup / Restore Function[Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data, which can be used to recover from hardware failure.

To create a backup of the entire hard disk to another storage media (e.g., external hard disk): Use [Back up computer].To create a backup of a file or a folder: Use [Back up files].For further information, click (Start) - [Control Panel] - [Back up your computer].

NOTE

Connect the AC adaptor and do not remove it until backup is complete.

NOTE

This function does not work when you turn on the computer for the first time or just after you reinstall Windows. Start and shut down Windows Vista, and then you can use the function.Connect the AC adaptor and do not remove it until restoration is complete.

PreparationPrepare the following items:• The Product Recovery DVD-ROM for Windows Vista (included)• Panasonic USB CD/DVD drive (optional) (refer to recent catalogs and other sources for information about the products

available)• Set the computer to the Cradle and connect an external keyboard to the Cradle.Remove all peripherals (except for the CD/DVD drive and the keyboard).Connect the AC adaptor and do not remove it until hard disk data erase is complete.

1 Turn off the computer and connect the CD/DVD drive to the USB port.

2 Turn on the computer, and press and hold F2 or Del while [Panasonic] boot screen is dis-played.

The Setup Utility starts up.

Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of this function.

Creating a backup of the hard disk data

Restoring the hard disk data

73Hard Disk Backup / Restore Function

If [Enter Password] is displayed during the following procedure, input the Supervisor Password.

3 Write down all of the contents of the Setup Utility and press F9.At the confirmation message, select [Yes] and press (Enter).

4 Press F10.At the confirmation message, select [Yes] and press (Enter).The computer will restart.

5 When [Panasonic] boot screen displays, press and hold F2 or Del.If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User Password.

6 Set the Product Recovery DVD-ROM into the CD/DVD drive.

7 Select the [Exit] menu, then select your CD/DVD drive in [Boot Override].

8 Press (Enter).The computer will restart.

9 Click [Run “System Recovery Options”] and click [Next].

10 Follow the on-screen instructions.

74Hard Disk Data Erase UtilityWhen disposing the computer or transferring the ownership, erase all hard disk data in order to avoid data leakage.Even if you erase the data or initialize the hard disk using normal Windows commands, the data can be read with some spe-cial software. Use the hard disk data erase utility to erase the data completely.Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s license agreement.

NOTE

You cannot choose a specific partition to erase data.

PreparationPrepare the following items:• The Product Recovery DVD-ROM for Windows Vista (included)• Panasonic USB CD/DVD drive (optional) (refer to recent catalogs and other sources for information about the products

available)• Set the computer to the Cradle and connect an external keyboard and mouse to the Cradle.Remove all peripherals (except for the CD/DVD drive and the keyboard).Connect the AC adaptor and do not remove it until hard disk data erase is complete.

1 Turn off the computer and connect the CD/DVD drive to the USB port.

2 Turn on the computer, and press and hold F2 or Del while [Panasonic] boot screen is dis-played.The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

3 Press F9.At the confirmation message, select [Yes] and press (Enter).

4 Set the Product Recovery DVD-ROM into the CD/DVD drive.

5 Select the [Exit] menu, then select your CD/DVD drive in [Boot Override].

6 Press (Enter).The computer will restart.

The hard disk data erase utility erases data using an overwriting method, but there is a possibility that due to malfunctions or other operational errors, data may not be completely erased. There are also specialized devices that may be able to read data that has been erased using this method. If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suf-fered as a result of the use of this utility.

75Hard Disk Data Erase Utility

Use the external keyboard and the mouse to operate the following steps.If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password.

7 Click [Erase the whole data on the Hard Disk for security] and click [Next].

8 At the confirmation message, click [YES].

9 Click [Continue].

10 Click [Continue] again.

11 Click [YES].Erasing the hard disk data starts.

12 After erasing is completed, remove the Product Recovery DVD-ROM and click [OK].

76Error Code / MessageFollow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support.

Error Code/Message SolutionBad System CMOS An error has occurred in the memory of system settings. This occurs when the memory con-

tent is changed by an unexpected program operation, etc.Start the Setup Utility and return the settings to the default values, and then change the settings as necessary.If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support.

System CMOS Checksum Error

Invalid Year. System date restored to 01/01/2008

The date and time settings are not correct.Start the Setup Utility and set the correct date and time.If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support.

Press <F2> to enter setup Write down the error details and press F2 or Del to start the Setup Utility. Change the settings if necessary. ( page 61)

77Technical Information

Close the communications software before using the power saving function.If the power saving function (sleep or hibernation) is activated while communications software is used, the network con-nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer.In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after]. ( page 19)

The Windows files included in the Windows Vista DVD-ROM are contained in the following folders:

<For localized OS model>c:\windows\support\migwiz, c:\windows\support\tools

<For MUI (Multi language User Interface) OS model>English c:\windows\support\en\migwiz, c:\windows\support\en\toolsDutch c:\windows\support\nl\migwiz, c:\windows\support\nl\toolsFinnish c:\windows\support\fi\migwiz, c:\windows\support\fi\toolsFrench c:\windows\support\fr\migwiz, c:\windows\support\fr\toolsGerman c:\windows\support\de\migwiz, c:\windows\support\de\toolsItalian c:\windows\support\it\migwiz, c:\windows\support\it\toolsNorwegian c:\windows\support\no\migwiz, c:\windows\support\no\toolsRussian c:\windows\support\ru\migwiz, c:\windows\support\ru\toolsSpanish c:\windows\support\es\migwiz, c:\windows\support\es\toolsSwedish c:\windows\support\sv\migwiz, c:\windows\support\sv\toolsTurkish c:\windows\support\tr\migwiz, c:\windows\support\tr\toolsArabic c:\windows\support\ar\migwiz, c:\windows\support\ar\toolsBulgarian c:\windows\support\bg\migwiz, c:\windows\support\bg\toolsChinese -Hong Kong c:\windows\support\b3\migwiz, c:\windows\support\b3\toolsChinese -Simplified c:\windows\support\xt\migwiz, c:\windows\support\xt\toolsChinese -Traditional c:\windows\support\zh\migwiz, c:\windows\support\zh\toolsCroatian c:\windows\support\yx\migwiz, c:\windows\support\yx\toolsCzech c:\windows\support\cs\migwiz, c:\windows\support\cs\toolsDanish c:\windows\support\da\migwiz, c:\windows\support\da\toolsEstonian c:\windows\support\et\migwiz, c:\windows\support\et\toolsGreek c:\windows\support\el\migwiz, c:\windows\support\el\toolsHebrew c:\windows\support\iw\migwiz, c:\windows\support\iw\toolsHungarian c:\windows\support\hu\migwiz, c:\windows\support\hu\toolsJapanese c:\windows\support\ja\migwiz, c:\windows\support\ja\tools

Network Connections and Communications Software

About Windows-related files

78Technical Information

Korean c:\windows\support\ko\migwiz, c:\windows\support\ko\toolsLatvian c:\windows\support\lv\migwiz, c:\windows\support\lv\toolsLithuanian c:\windows\support\lt\migwiz, c:\windows\support\lt\toolsPolish c:\windows\support\pl\migwiz, c:\windows\support\pl\toolsPortuguese c:\windows\support\pt\migwiz, c:\windows\support\pt\toolsPortuguese (Brazilian) c:\windows\support\xc\migwiz, c:\windows\support\xc\toolsRomanian c:\windows\support\ro\migwiz, c:\windows\support\ro\toolsSerbian c:\windows\support\st\migwiz, c:\windows\support\st\toolsSlovak c:\windows\support\sk\migwiz, c:\windows\support\sk\toolsSlovenian c:\windows\support\sl\migwiz, c:\windows\support\sl\toolsThai c:\windows\support\th\migwiz, c:\windows\support\th\toolsUkrainian c:\windows\support\uk\migwiz, c:\windows\support\uk\tools

79Troubleshooting (Advanced)Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.• To check the computer’s usage status ( page 88).

Shut DownCannot shut down or restart Windows. Remove USB devices.

It may take 1 or 2 minutes to shut down.

Sleep or HibernationCannot enter sleep or hibernation. Remove USB devices temporarily. If the problem persists, restart the computer.

It may take 1 or 2 minutes to enter sleep or hibernation. The computer does not enter sleep or hibernation immediately after resuming. Wait approximately 1 minute.

Cannot enter sleep or hibernation automatically.

Disconnect peripheral devices.If you connect to a network using wireless LAN function, perform access point settings ( page 56).If you do not use wireless LAN function, turn off wireless LAN function ( page 55). If you use wireless LAN function, refer to “To enter sleep or hibernation” ( page 17) to enter sleep on hibernation.Check that the software which constantly access to the hard disk or place bur-den on CPU are not used.

DisplayTakes time to display [Power Options] screen.

With the following steps, confirm whether [Copy of Panasonic Power Manage-ment] created when the Power Saving Utility is made has become 100 and more or not.

A Click or on the notification area and click [More power options].

B Click [Show additional plans].When more than one [Copy of Panasonic Power Management] is displayed, click [Change plan settings] in the power plan to be deleted and click [Delete this plan] to delete.

80Troubleshooting (Advanced)

SoundNo sound. Click or on the notification area and change the volume.

Restart the computer.Distorted sound. Stop and restart playback.

When logging on (e.g., resuming the computer), audio is distorted.

Perform the following steps to change the audio settings to prevent audio output.A Right-click the desktop and click [Personalize] - [Sounds].B Remove the check mark from [Play Windows Startup sound].

KeyboardCannot enter special characters (ß, à, ç, etc.) and symbols.

Use the character map. Click (Start) - [All Programs] - [Accessories] - [Sys-tem Tools] - [Character Map].

NetworkCannot connect to network. Set LAN. ( page 51).Cannot check the computer’s MAC address.

Follow the steps below.A Click (Start) - [All Programs] - [Accessories] - [Command

Prompt].B Input “getmac/fo list /v”, and press (Enter).

Insert a space between “fo” and “list”, and between “list” and “/v”.C Wireless LAN’s MAC address:

Make a note of the 12-digit string of alphanumeric displayed on “Physical Address” line of “Intel(R) Wireless WiFi Link”. LAN’s MAC address: Make a note of the 12-digit string of alphanumeric displayed on “Physical Address” line of “Ethernet Controller”.

D Input “exit”, and press (Enter).


Wireless CommunicationCannot connect to a network. Wireless switch

Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in the [Advanced - Wireless Configuration] menu of the Setup Utility ( page 64).Disable the Wireless Connection Disable Utility ( page 53)Restart the computer.

Access point is not detected. Shorten the distance between the computer and the access point, and try the detection again.Confirm the following settings:• [Wireless LAN] in the [Advanced - Wireless Configuration] menu of the Setup

Utility Confirm that [Wireless LAN] is set to [Enabled]. ( page 64)

Wireless switch• Wireless Switch Utility

Confirm that Wireless LAN is ON.( page 52)This computer uses channels 1 through 11*1 when using IEEE802.11b/g. Check the channel being used by the access point.

*1 In the case of wireless communications, the frequency band being used can be divided into segments, so that different communications can be conducted on each band seg-ment. A “Channel” refers to the individual frequency bandwidth divisions.

Connecting PeripheralsAn error occurs while installing the driver.

When you install a driver of card or peripheral device, make sure that the driver is compatible with the operating system. If it is not compatible, malfunction may occur. For information about the driver, contact the manufacturer of the periph-eral device.


A peripheral device does not work. When you use the Cradle, connect the AC adaptor to the DC-IN jack on the Cradle.Install the driver.Contact the manufacturer of the device.When operation resumes from sleep or hibernation, devices such as a mouse may not function properly. In this case, restart the computer or reinitialize the device.When is displayed in the Device Manager, remove and insert the device. If the problem persists, restart the computer.The computer may not recognize the connection/removal of some devices, or may not operate normally with some devices. Operate the following steps.

A Click (Start) - [Computer] - [System properties] - [Device Man-ager].

A standard user needs to enter an administrator password.B Select the applied device, and remove the check mark for [Allow the

computer to turn off this device to save power] in [Power Manage-ment]. (This item may be unavailable for some types of devices.)

USB floppy disk drive does not work as a boot drive.

You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional).Set [Legacy USB Support] to [Enabled] in the [Advanced] menu of the Setup Utility ( page 64).Set [Boot Option #1] in [Boot] menu of the Setup Utility to [USB Floppy Disk]. ( page 65).Turn off the computer and connect the USB floppy disk drive, and then restart the computer.

You do not know the address map for IRQ, I/O port address, etc.

You can check with the following procedure.A Click (Start) - [Computer] - [System properties] - [Device Man-

ager].A standard user needs to enter an administrator password.

B Click [View] - [Resources by type].LAN transmission speed slows down noticeably. Wireless LAN connection is cut.

Try the following settings. Click (Start) - [Control Panel] - [System and Maintenance] - [Power Options], and select [High performance], then close the window.

Connecting Peripherals


Touch Screen OperationCannot point the correct position using the included stylus.

Perform the calibration ( page 6).

Barcode ReaderReading is not possible. Confirm that the barcode is readable (without damage, etc.).

Confirm the area for reading.The distance from the reader to the barcode is important. As a rule of thumb, a farther distance should be used for a larger symbol to allow the LED light to cover the symbol. In addition, a closer distance should be used for a thinner symbol.

Fingerprint ReaderThe sensor does not enroll or authenti-cate my fingerprint.

Slide your finger correctly. For further information about enrollment and authen-tication, refer to “How to Use the Fingerprint Reader” ( page 37) and [Finger-print Tutorial].• Click (Start) - [All Programs] - [Protector Suite QL] - [Fingerprint Tutorial].The sensor enrolls or authenticates no fingerprint, or performs authentication poorly, despite the correct way of finger sliding when your finger is in any of the conditions stated below:• Rough skin, or injured finger (with a cut or a skin inflammation)• Extremely dry• Soiled with mud or oil• Fingerprint has been worn and has faded• Wet with water or sweat<You can improve enrolling and authentication sensitivity by taking the follow-ing steps when any of the conditions described above exists>• Wash your hands or wipe them dry.• Use a different finger for registration or authentication.• Treat your finger with a hand cream when it is rough skin or dry.Clean the fingerprint sensor. For further information, refer to “Handling & Main-tenance” ( page 43).The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support.


Sensor does not work. Exported passport can help you if you need to replace the sensor.• Log on to Windows as an Administrator.

You can always access the computer by using your Windows log on pass-word. In convenient mode, any user can access the computer by using your Windows log on password.

• To access [File Safe] [File Safe] can be always accessed by using the [File Safe] backup password.

• Other functions Replace/Repair the sensor, then follow the instructions in section “Replacing sensor.” ( page 85). Some limited functions (e.g. deleting passport) is available without a func-tional sensor. In case of deleted operation, it is necessary to cancel the fin-gerprint verification operation to get to the password dialog.

Fingerprint Reader


User cannot use enrolled finger. (e.g. injury)

It is strongly recommended to enroll at least 2 fingers to avoid this problem. If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Enroll or Edit Fingerprints] wizard and enroll additional fingerprints. If none of your enrolled fingers can be used, follow this procedure:A Log on to Windows as an Administrator.

You can always access the computer by using your Windows log on pass-word. In convenient mode, any user can access the computer by using your Windows log on password.

B Update the enrolled fingerprints. To be able to fully use Protector Suite QL, you need to have usable enrolled fingerprints. Enter the [Enroll or Edit Fingerprints] wizard.

• If you do not use [Advanced Security], you can still enter using the Windows password.

• If you use [Advanced Security] with backup password, you can enter using the backup password.

• If you use [Advanced Security] without backup password, there is no other way to add a different fingerprint. In this case we recommend either to wait until your finger is usable again (e.g. the injury heals), or to delete the pass-port (Use [Delete] wizard) and then reenroll new fingerprints. Please note that in the latter case all your stored secret data (passwords, [File Safe] encryption keys) will be lost. To perform the delete operation it is neces-sary to cancel the fingerprint verification operation to get to the password dia-log, then enter your Windows log on password.

• To access [File Safe] If you did not perform the procedure in step B or it did not work, you can still access [File Safe] by using the [File Safe] backup password.

Replacing sensor. If you need to replace a non-functioning fingerprint reader, follow this proce-dure. Enrollment to the hard disk: If enrollment to hard disk is used, “Protector Suite QL” has not stored any data on the device and therefore has no problem to continue after you replaced the sensor. However, in case you use the Power-on security (Preboot Authentica-tion), you may need to use the [Enroll or Edit Fingerprints] wizard to update the related data. Enrollment to the device: If the fingerprint has been enrolled to the device, a new passport will be required. Follow the procedure in the section “Starting Over”.

Fingerprint Reader


Lost [Advanced Security] backup password.

To change the [Advanced Security] backup password, go to the [Enroll or Edit Fingerprints] wizard and swipe your finger and go through the Fingerprint enrollment. On the Advanced Security page you can change the backup pass-word.

Protector Suite QL reinstallation. During Protector Suite QL uninstallation, you can select whether to delete the Protector Suite Data - including passports.If you want to reinstall the product, select button to leave the Protector Suite QL data on the computer. After the new installation, you will be able to use your data again.If the Protector Suite QL was uninstalled including the passports, then in case of enrollment to device the fingerprints will still be stored in the device and the user can use them reenrollment.

Lost [File Safe] backup password. It is necessary to change the backup password for [File Safe], refer to the soft-ware’s online manual ( page 38).

Accessing [File Safe] after Protector Suite QL uninstallation.

[File Safe] data can be accessed only using Protector Suite QL. If you acciden-tally uninstalled Protector Suite QL, you have to reinstall it. If passport data was not removed during uninstallation, everything will work automatically including [File Safe]. If the passport data was removed during uninstallation the [File Safe] will recognize that the installation was changed and will offer to use the backup password, instead.

Accessing [File Safe] after computer crash.

If you have an exported passport, import it now so you can access [File Safe] directly using fingerprints. Otherwise you can access [File Safe] using the [File Safe] backup password: [File Safe] will recognize that the installation was changed and will offer to use the backup password, instead.

Removing data from the Reader. When enrollment to the device is used, passport data is stored to the device. To remove it, go to the [Delete] passport wizard and delete existing passports, and then use the [Fingerprint Storage Inspector] to remove remaining fingerprints (e.g. left over from previous installations).In convenient mode, the [Fingerprint Storage Inspector] does not allow deleting the last fingerprint for an existing passport and only user’s own fingerprints can be deleted. Therefore it is necessary to delete passports first.

Fingerprint Reader


Fast User Switching FunctionSome applications do not work prop-erly.

When switching to a different user with the Fast User Switching function, the following problems may occur. We recommend you not to use the Fast User Switching function.• Some applications may not work properly. • The display settings may not be possible.• Wireless LAN cannot be used.• Bluetooth cannot be used.In these cases, log off all users without using Fast User Switching function and perform the operation once more. If the problem persists, restart the computer.

OthersWindows startup and operation is slow.

Press F9 in the Setup Utility ( page 61) to return the Setup Utility settings (excluding the passwords) to the default values. start the Setup Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)If you installed a resident software after purchase, turn off the residence.Some moving files become slow if Aero turns off. Disable the popup menu and Input Panel Tab.A Open the Input Panel, and click [Tools] - [Options] - [Opening].B Remove the check mark of [Show the Input Panel tab] and click [OK].

No response. Press [ ] button and click [Start Task Manager] to open Task Manager, then close the software application.An input screen (e.g., password input screen at startup) may be hidden behind another window. Use Alt +Tab to check.Shut down by pressing and holding the power switch for 4 seconds or longer, and turn on the computer and open the application again. If Windows runs cor-rectly, but the application software does not start, click (Start) - [Control Panel] - [Uninstall a program] and remove the failing application software, then reinstall the application software.


You can check the computer’s usage status in the PC Information Viewer. You may need this information when calling Panasonic Technical Support for advice.

NOTE

This computer periodically records the management information of the hard disk etc. The maximum data volume for each record is 1024 bytes. The information is only used for estimating the cause when the hard disk goes down by any possibility. They are never sent to outside via network nor used for any other purpose except for the purpose described the above. To disable the function, add a check mark for [Disable the automatic save function for management information his-tory] in [Hard Disk Status] of PC Information Viewer, and click [OK].• A standard user needs to enter an administrator password.As long as it is activated, the PC Information Viewer will appear in front of all other screens.Depending on your network environment, it may take sometime to start up PC Information Viewer.

1 Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer].

2 Select the item to display the detailed information.

To save the information as a text file1 Display the information you want to save.

2 Click [Save].

3 Select the file save range option and click [OK].

4 Select the folder to save the information, input the file name, and click [Save]. If automatic saving of the management information record has not been disabled, the records already recorded are also saved.

To save a copy of the screen as an image file1 Display the screen you want to save.

2 Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy].

Checking the Computer’s Usage Status


3 When the screen copy message appears, click [OK].The screen image is saved in [Documents] folder.

NOTE

The image is a bitmap file in 256 colors.When using the extended desktop ( page 50), a copy of the primary device screen is saved.When connecting the computer and keyboard to the Cradle, you can save a copy of the screen as an image file by using the keyboard. The default key combination to copy is Ctrl + Alt + F7. You can change it in the following proce-dure.

A Log on to Windows as an administrator.B Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer].C Right-click [Screen Copy] and click [Properties] - [Shortcut].D Move the cursor to [Shortcut key] and press the key(s) you want to use for the shortcut.E Click [OK].

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Disclaimer Computer specifications and manuals are subject to change without notice. Panasonic Corporation. assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.

Trademarks• Microsoft, Windows, Windows Vista, and the Windows logo are registered trademarks or trademarks of Microsoft Corpo-

ration of the United States and/or other countries.• Intel, Core and PROSet are either registered trademarks or trademarks of Intel Corporation.• Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorpo-

rated in the United States and/or other countries.• Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.• Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective

own companies.

© Panasonic Corporation 2008PCE0255G_V