TRINITY INSTITUTE OF PROFESSIONAL STUDIES

Sector – 9, Dwarka Institutional Area, New Delhi-75Affiliated to Institution of G.G.S.IP.U, Delhi

Personality Development and Communication

Skills-IMs. Deepika BhatiaAssistant Professor

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Objective of Course:

• To develop the skills of the professional undergraduate students for proper self-expression, social communication, spoken English, correct pronunciation, voice modulation and business etiquettes

• The students should improve their personality, communication skills and enhance their self-confidence

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Course Overview:Unit I• Basic fundamental of grammar and usage• How to improve command over spoken and written English with stress on Noun, Verb Tense and

Adjective• Sentence errors• Punctuation• Vocabulary building• Common errors in business writing

Unit II• Introduction to Business Communication• Basic forms of communication• Process of communication• Principles of effective Business Communication-7 Cs.•  Media of Communication• Types of communication• Barriers of communication

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Course Overview:Unit III• Business letter writing• Need and Functions of Business letter writing• Kinds and Layout of letter writing• Types of letter writing: Persuasive letters, Request letters, Sales letters, Complaints and

Adjustments.

Unit IV• Departmental Communication-Meaning, Need and types• Interview letters, Promotion Letters and Resignation letters • News letters• Circulars• Agenda• Notice• Office memorandums• Office orders• Press release

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Unit - I

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Introduction to English Grammar

Parts of Speech

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Objective of Course:Eight Parts of Speech

NounsPronouns

Adverbs

Adverbs

ConjunctionsConjunctions

Prepositions

Verbs

Adjectives Adjectives

Interjecti

ons

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Common Errors in Business Writing• Do not write the way you speak.• Do not use slang.• Do not expect your reader to know what you mean.• Do not write in fragments.• Use complete sentences.• Second person “you”• Inconsistent person• Inconsistent tense• Abbreviations• Do not use: ya, thru, wanna, gonna• Do not use: etc., &

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Common Errors in Business Writing

• Avoid ending verbs with “en” or “in” instead of “ing”: waitin, watchen.

• Numbers – Never begin a sentence with a number.(Spell it out.)

• All numbers below 100 should be spelled out. Those above 100 are optional but should be consistent.

• Unnecessary Repetitions- For example, A round circle Refer back An eyewitness present at the scene The whole entire world

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

Common Errors in Business Writing

• Avoid beginning sentences with conjunctions (for, and, nor, but, or, yet, so)

• Avoid contractions• There are no such words as: theirself, hisself,

alright. Write themselves, himself, all right. • Do not capitalize subjects like biology, math,

science, history.• Use the word “finish” instead of “done”• Use “who” when referring to people.

TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75

THANK YOU