People Styles at WorkPeople Styles at Work

75% of population are different from you.75% of population are different from you.

Not worse. Not better. But differently.Not worse. Not better. But differently.

We don't do the same type of behaviorWe don't do the same type of behavior

AnalyticalAnalytical

AmiableAmiable expressiveexpressive

driverdriver

More responsivenessMore responsiveness

less responsivenessless responsiveness

More assertivenessMore assertivenessless assertivenessless assertiveness

القياديالقيادي المحللالمحلل

الم5عبرالم5عبر الودودالودود

How to identify a person’s style How to identify a person’s style

1- level of assertiveness1- level of assertiveness

Behavior of pattern Less assertive More assertive

Amount of talking Less More

Rate of speaking Slower Faster

Voice volume Softer Louder

Body movement Less, slower More, faster

Posture Lean backward Lean forward

Gesture less More

How to identify a person’s style How to identify a person’s style

2- level of responsiveness2- level of responsiveness

Behavior of pattern Less responsive More responsive

Facial animation less More

Is it easy for anyone to notice ur emotional status, happy, sad ?

No yes

Voice variation Less More

Expressing their feelings Less More

Orientation Task People

Showing interest in others’ feelings

less More

Analytical Analytical

•Most perfectionist.

•Wants things to be always right.

•Set very high standards.

•Seek to achieve and exceed standards.

•Pay much attention to details.

•Big on criticism and low on complement.

•Very systemic and well organized.

•At best, Build highly effective system.

•At worst generate bureaucracy.

•Very task oriented.

Analytical Analytical continue…..continue…..

•They want to be certain before taking decisions.•Prefer work alone.•Speaks slowly, less eye contact and facial expression.•Think before speak.•Slow on dead lines.•Focus analysis than taking decisions.

•Break points into, first, second,….etc.

•Talk about facts than feeling.•Don't Dress acc. To what people like.•Decision avoider.•Impersonal.

AmiableAmiable

•Team player.•Listen to people, more than speaking.•Open to opinion.•Very generous in their time.•Extremely friendly.•People oriented.•Sensitive to people feelings.•You have to identify to them their role to perform best.•Work distracted due to being more related to people problems.•Executing work better than planning.•Diplomatic.•Supportive.•Decision Avoider .

Amiable Amiable continue….continue….

•Delay taking decisions.•Patient but slow to forgive.•Warm voice, speak slowly, low volume.•Dress what people like.•Avoid direct answers.•Dislike conflict.•Avoid using authority at work.

Expressive Expressive

•The most energetic.•Like to be center of attraction.•Don't spend long time in one place.•Always away from their desks.•Always use nonverbal communication and gesture.•Have lots of friends.•People oriented.•Always invite people to have fun.•They are dreamers and have imagination.•They hate details.•Impatient.•Hard to work with.•Poor listener.•Impractical.•Distracting.

Expressive Expressive continue….continue….

•Act then think.•Extreme happiness and sadness.•Fun seekers.•When they talk their whole body joins in.•They might turn people off during conversation.•Think out loud.•Speak loud and fast.•Great story teller.•Very opinionative.

Drivers Drivers

•Very result focus. •Goal oriented. •Action takers, make it happen. Walk and move fast.•Change their mind fast.•Very serious in facial expression.•Tend to hide their feelings.•Strong eye contact , may provide discomfort to others.•They are most forceful.•They look very serious most of time.•Poker face ( u frightened to look in his eyes).•Independent. •Candid. صريحصريح •Hardheaded. عنيدعنيد •Autocratic. دكتاتوردكتاتور •Impersonal.

Styles under stress Styles under stress

Backup styleBackup style

Under stress each style change his attitude Under stress each style change his attitude to one of the following casesto one of the following cases::

…….Attack .Attack يهاجميهاجم

…….Be autocratic .Be autocratic دكتاتوردكتاتور

…………Comply Comply رضا غير على رضا يوافق غير على يوافق

……..Avoid ..Avoid ينعزلينعزل

Damage controlDamage control

Backup behavior sometimes cause damages, Backup behavior sometimes cause damages, so :so :

-Eliminate any stress : ( walk, read, swim,…)-Eliminate any stress : ( walk, read, swim,…)..

Eliminate some meetings.Eliminate some meetings.

-Don't make important decisions.-Don't make important decisions.

-Don't try to prevent person from using backup behavior.-Don't try to prevent person from using backup behavior.

-Avoid doing business while u r in backup.-Avoid doing business while u r in backup.

How everyone wants to be treated ?How everyone wants to be treated ?

1- with respect.1- with respect.Because the other individual is a person.Because the other individual is a person.

2- with fairness.2- with fairness.Am I using win-win approach (me & you, not me or you)?Am I using win-win approach (me & you, not me or you)?

Would I be willing to be the recipient of my action ?Would I be willing to be the recipient of my action ?

3- With honesty.3- With honesty.Don't lie, don't withhold important info., don't seem to be Don't lie, don't withhold important info., don't seem to be

other than who u are.other than who u are.

RememberRemember

Islam :Islam : no one of you is a believer until he desires for his no one of you is a believer until he desires for his brother that which he desires for himself.brother that which he desires for himself.

Christianity :Christianity : all things what so ever would that men should all things what so ever would that men should do to you, do ye even so to themdo to you, do ye even so to them

Judaism :Judaism : don't unto thy neighbor what is hateful unto thee. don't unto thy neighbor what is hateful unto thee.

اللهم انفعنا بما اللهم انفعنا بما علمتنا ...وعلمنا ما علمتنا ...وعلمنا ما ...... جهلناجهلنا