perspectives on ux
DESCRIPTION
From a talk given at General Assembly in Los Angeles in 2012. This presentation was meant to serve as an overview of how differently UX can be practiced at different organizations. I compare and contrast the traditional UX process with so-called "genius design" as well as the more integrated Lean UX.TRANSCRIPT
perspectives on ux
job titles in ux
skot carruthfounding partnerphilosophie
overview
• Traditional / Formal• Genius Design• Lean UX
formal usability studies
focus groups
surveys
ethnographies
eye-tracking
who does this?
• Academia• Engineering• Usability Consultants• Large Organizations
iso 9241
why it’s good
why it’s good
why it sucks
why it sucks
why it sucks
why it sucks
geniusdesign
who does this?
• Design Schools• UX/UI Consultants• Too many entrepreneurs
methodologies
• Empathy (hopefully)• Heuristics• Restraint• Salesmanship
why it’s good
“The iPhone is clearly a vision of a single core team, or maybe even one man... it’s extremely unlikely Apple would have ever built it if they conducted lots of focus groups and customer outreach first.”
mike arringtontechcrunch
brian cheskycofounder, airbnb
bradford shellhammer cofounder, fab.com
why it sucks
It’s my design, and nobody loves it“ “
leanux
what is it?
lean product dev
• Tight team integration• Launch that sucka• Know your metrics• Iterate:Hypothesize → Design → Implement → Measure
who does this?
• Startups• Software Engineers• Good “Product People”
why it’s good
• Less Waste• Faster to Launch• Real-world Validation• Faster to Improve
why it’s bad
why it’s badYeah, but...what am i
getting?
which is right?
