persuasion and influence trainer: betty stallings [email protected]
TRANSCRIPT
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Influencing Key Stakeholders
Executives Staff Current Volunteers Board Prospective Volunteers Funders ????
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Cardinal rules of Influence….
Key skills: asking questions and listening – NOT TELLING!!!!
Strategy for getting to “Yes” by using marketing principles (2 page worksheet)
“What’s in it for them to be supportive of your ideas, your program, etc.?”
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Influence Strategy
What am I attempting to accomplish? What is the preferred outcome?
Who must I influence to support my plan?
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Influence Worksheet #2 What response do I anticipate hearing?
What are potential sources or reasons for his/her/their resistance?
What do I need to know about him/her/them that is (would be ) helpful in understanding their view, response?
What potential exchange am I offering them for accommodating to my interests?
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Influence Worksheet #3 What are my sources of power in
this situation?
In what style or method of delivery should the request come?
Who is the best person(s) to influence him/her/them and why?
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Influence Worksheet #4 What are possible strategies or
approaches to counter their resistance?
What can I reasonably expect to accomplish with them on the first (next) encounter?
How do I keep them “on board” if they are persuaded?
What is Plan B if I am unsuccessful?