peter mackay’s helicopter ride. “the (minister) is fishing …”
TRANSCRIPT
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Peter MacKay’s helicopter ride
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“the (minister) is fishing …”
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“departure from the camp … he will then be taking the Challenger to London…”
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“So, when the guy who’s fishing at the fishing hole next to the minister sees the big yellow helicopter …”
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The story
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Ideal federal service standard for helping you
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Negotiating with departments
o Wording can be changed to narrow or broaden the scope of your request
o Your request can be narrowed to avoid paying large fees
o You can request a partial release of records not subject to extensive vetting or time-consuming consultations with other departments or outside parties
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Request to Correctional Service of Canada
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Initial response letter
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Second response letter, seeking additional fees
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Fee estimate: $35
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A phone call helped narrow the request, avoiding fees
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Complaints
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http://www.oic-ci.gc.ca/
• The Information Commissioner investigates complaints from people who believe they have been denied rights under the Access to Information Act — Canada's freedom of information legislation. An independent ombudsman appointed by Parliament, the Information Commissioner has strong investigative powers and mediates between dissatisfied applicants and government institutions.
• As an ombudsman, the commissioner may not order a complaint resolved in a particular way. Thus the commissioner relies on persuasion to solve disputes, asking for a Federal Court review only if an individual has been improperly denied access and a negotiated solution has proved impossible.
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Reasons to complain
• Excessive time extensions• Undue delays in processing a request• Fees• Poor service • Exemptions: Must complain within 60 days of
receiving records
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Provincial / territorial / municipal complaints
• Various levels of government have different mechanisms for complaining
• Check the relevant websites for complaint procedures
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Complaint form
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Complaint letter: keep it simple
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Complaint acknowledgment
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Exemptions
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Lots of exemptions!
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What you cannot get
Some exemptions• National security or international relations• Information related to a police investigation• Notes produced by lawyers• Personal information about someone• Commercial confidences provided by a business• Material concerning federal-provincial discussions
Exclusions• Cabinet documents that are less than 20 years old: usually completely
off-limits
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Communications Security Establishment Canada speech: Original release
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Communications Security Establishment Canada speech: Release following complaint
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By early next week you should have…
o submitted six to eight requests, including at least one to each of the three levels of government
o begun following up with departments o started to compile files for each request,
including a copy of your original application, notes and follow-up correspondence