James Spencer Petersonjames.spencer.peterson@gmail.com

801-420-8351

SUMMARYOver 12 years of dedicated work, safety, attention to detail and project management; provide purpose, direction, and motivation to accomplish all tasks and improve the organization. Skilled, self-motivated, honest, loyal, dependable, and organized worker. I possess excellent interpersonal skills and tireless work ethic under stress. I provide exemplary work ethic, quality assurance, and customer service.

SKILLS Strong interpersonal/human relations skills to help with hiring and developing employees by providing

vision and strategic direction to subordinates; effectively conduct face to face training and motivate others to improve themselves and the organization

Serve as primary contact for clients and customers in identification of solutions; effectively contribute in a team; proactive in all assignments

Exceptional innovative, analytical, and creative problem solving skills-serve as point of contact in identification of solutions to information gaps to reach correct answers for customers

Skilled at understanding directions and expectations and turning them into accurate actions and results Skilled at taking production or safety issues, working with team, and formulating and executing solutions Skilled at employee safety and checking to ensure all systems meet federal, state, and military

requirements to ensure operations are safe and production is as effective as possible Effectively prioritize several tasks and functions for multiple agencies and employees; constantly “roll up

my sleeves” to effectively learn tasks and/or help others complete critical production tasks Fluent in Spanish; can read, write and speak; have worked extensively out of country in various

assignments Excellent written and verbal communication skills Extensive experience at interpreting, understanding and following federal and state reporting regulations Currently possess Department of Defense Secret Clearance; constantly trusted with personal information

that can be detrimental personal safety and privacy Strong knowledge of computers and computer systems; excellent at learning and becoming an expert at

computer, data, machinery and production systems Employee Management, Leadership and Supervisor Development, Project Management, Performance

Assessment, Business Plans, Business Report Writing, Proposal Writing, Teamwork, Risk Assessment and Management, Group Operations, Problem Solving

EXPERIENCE National Oilwell Varco Intelliserve Provo, UtahIntelliserve Pipe Production Feb 2015-present

Complete all daily duties with pipe production and assembly; skilled at all aspects of assembly to ensure customer’s needs are all completely met on time

Proficient and safe with the use of all tools and machines in pipe production

LDS Employment Resource Center Springville, UtahAccount Representative Jan 2015-Feb 2015

Primary contact for employer customer satisfaction as they post jobs to the website Contact all new companies and ensure they are able to list jobs with our website; coordinate career fairs,

assist with recruiting, and answering any immediate concerns employers have to maximize production and minimize time they need to spend looking for employees

Schlumberger Oil and Gas Nov 2014-Dec 2014Measurement While Drilling Field Engineer (MWD)

Worked on oil and gas site to manage processes including tool preparations, data acquisition and quality control, real-time troubleshooting , data delivery, and work performance in crews

Prepared and managed reports, survey data, and logged reports to appropriate clients and agencies Complied with and reinforced all service quality, health, safety and environment policies

Utah Army National Guard 1992-PresentManager/ROTC Instructor/Operations Officer/Safety Officer/Trainer/Executive Officer

Manage team performance to include production, resource management, and employee satisfaction, resulting in excellent teamwork and consistent end user task production and completion

Maintained excellent safety record (with no deficiencies) during regular state and federal inspections; company was recognized with top safety award for quarter despite having outdated building

Managed customer (student) accounts for 4 years: provided valuable feedback to daily reports to manage performance; ensured customers were assessed and counseled to improve performance and achieve desired results in task and project completion

Maintained consistent accuracy in all aspects of tracking projects to minimize mistakes at higher than minimum standard-resulting in 99% accuracy rating and our location earning top company for one quarter, and consistently finishing in top five each quarter for over two years

Maintained high degree of professionalism and innovation as Project Manager in Iraq; quickly learned guidelines and processes; improved tracking system; trained project managers to work better with local Iraqi contractors, resulting in better accountability of funds and higher productivity

Deliver regular performance reporting to supervisor on status of employees-training needed, personal and professional needs, this empowered supervisors to make key decisions with personnel and training

Perform other duties, assignments, and special projects as required by management to include self-study to maintain current knowledge of relevant applications, processes, and procedures

Nebo School District 2000-2004Special Education Teacher

Special Education Teacher responsible for managing all instruction of students with severe learning and physical disabilities and behavior problems; trained supervisors in instructing students, resulting in them efficiently teaching all aspects of education and setting example for other programs in district

Deseret Book 2000-2003Orem, Utah

Verified load sheets and receipts for accuracy with 100% accuracy, resulting in store having proper inventory when needed and helping store achieve record sales for holiday season 2002

Sears Call Center 1997-2000Provo, Utah

Received inbound calls for service calls for repair on all major appliances and services; handled all calls accurately and timely to maintain high customer satisfaction; conducted up-sales very effectively

EDUCATIONBrigham Young University 1997- 2002

B.A., Elementary/Special Education; minor in SpanishArmy courses:

Advanced Supervisor Courses (Masters Level Courses that teach COO and CEO level leadership) Basic and Advanced Instructor Courses (undergraduate level) Advanced Officer Training, Officer Leadership and Human Resource Course (Program Manager Course) Risk Assessment and Management