PHILIPPINE DIGITAL STRATEGY:E-GOVERNMENT AND INTEROPERABILITY STANDARDS

Ma. Esperanza M. Espino4 November 2010ISSI, UP Diliman, Quezon City

1. Definitions

E-government – using technology solutions designed to improve service delivery and realize cost efficiencies - Accenture

E-governance – strengthen relationship with citizens by engaging electronically them in governance - Accenture

Interoperability The ability of two or more systems or components to exchange information

and to use the information that has been exchanged – IEEE Being able to accomplish end-user applications using different types of

computer systems, operating systems, and application software, interconnected by different types of local and wide area networks. - James A. O'Brien and George M. Marakas

E-GOVERNANCE - VISION

Government Information Systems Plan (GISP), 2000 Vision: “Philippine Government Online”

Philippine ICT Roadmap, 2006 “the Philippine government seeks to use ICT to

become more efficient and responsive in the delivery of its services… ICT will also make government transactions and processes more transparent, increase accountability and reduce losses from graft, corruption and unnecessary leakages.”

3. Development Framework in the GISP

Phase 1 - Setting Up the Environment institutional and policy mechanisms generation of private sector investments establishment of systems functionality and technology

standards security/ interoperability Phase 2 - Building the GISP Infrastructure

government networking infrastructure Process reengineering Priority databases

Phase 3 - Sustaining the GISP Stabilizing systems Monitoring and evaluation systems Establishing systems ownership

4. Status

ISSPs (2009)

44 government agencies have a current and endorsed ISSP

149 government agencies have outdated ISSPs

70 government agencies submitted an ISSP (not endorsed, and several are already out of date)

Web Presence (2010)

304 of 324 NGAs (93.8%) have a web presence

14 NGAs (4.61% of those with a Web presence) are at Stage 4, characterized as ‘Transactional Web Presence’

30.59% are at Stage 3; 49.34% are at Stage 2; and 15.46% are at Stage 1.

4. Status

E-Government Survey 2010 - UN E-Govt Index - ranked 78th of a total of 184 countries

and 5th of 11 in SEA (0.4637)

Telecommunication infrastructure index = 0.1115 E-participation index = 0.1857 Human capital index = 0.8881 Online service index and its components = 0.3937 –

mostly classified as “emerging”

Land Transportation Office - licensing system Securities & Exchange Commission - business name registration and monitoring Bureau of Internal Revenue - online tax filing and payment

Government Service Insurance Systems - delivery of services to its members

4.1 Online Services & ICT Supporting Infrastructure for Delivery

BIR’s integrated computerization and data warehousing projects

NCC’s Jumpstarting e-Governance in local government units (eLGU)

PAGASA’s Interactive Climate and Weather Information Network (PICWIN) Project

Food and Nutrition Research Institute’s e-Nutrition Project

E-Serbisyo, E-Bayad

4.2 Projects for Efficiency and Management Support

Philippine Government Interoperability Framework, 2003 – not formally adopted

4.3 Standards for Security and Interoperability

Manpower Development Initiatives

• Development of competency standards

• MPEG

4.4 ICT Manpower in Government

Investments are still very limited in relation to the magnitude of information technology

2011 E-government Fund

4.5 Government Investments in ICT

CeC – barangay nodes NBN - highway Government Data Center – shared services

4.6 Infrastructure

5. Issues/Opportunities

Information Systems Applications Institutional Framework Infrastructure Facilities ICT Standards in Government Computerization in LGUs Government Investments in ICT

Lack of back-end systems to support transactions

Poor absorption of E-government Fund

Procurement process

5.1 Information Systems Applications

The GISP provided that the NICT develop the implementing program and monitoring system for the GISP, but it did not designate a government CIO or an agency that is adequately empowered to see to its implementation. Pending Legislation – DICT Bill, Privacy bill

5.2 Institutional Framework

Lack of adequate infrastructure on which to build e-government, i.e., shared services/ applications, government broadband network

5.3 Infrastructure Facilities

The Philippine Government Interoperability Framework was put on hold after consultations with the private sector did not push through.

Technically, there are no “standards”. At most, government agencies’ IT systems would have internal standards which can loosely be considered as interoperability standards.

5.4 ICT Standards in Government

Status of eLGU: As of January 2009, 99% of LGUs nationwide have websites (most of them are at Stage 1, and there are none at Stage 5)

Community e-Centers: As of December 2007, a total of 755 CeCs are in operation throughout the country. The list of CeCs is still being updated

5.6 Computerization in LGUs

2. e-Govt Vision

Government Information Systems Plan (GISP), 2000 Vision: “Philippine Government Online” - where our citizens,

anywhere in the country, as well as fellow Filipinos, foreign friends and potential investors anywhere in the world would have direct access to government information and services.

Philippine ICT Roadmap, 2006 Vision: “A society where citizens have access to information and

communication technologies that provide quality education, efficient government service, sustainable economic development, and a better way of life..”

eGOVERNMENT VISION: A smart ICT- competent Government providing innovative and efficient on-line services that respond to the needs of citizens and institutions worldwide

7. Issues and Opportunities

SECTOR/S

Information Systems Applications•Low percentage of Stage 4 websites (UN-ASPA standards)•Low absorption of EgovFund•Procurement Issues –

Government Agencies, CitizensFunding AgenciesIT Suppliers/Vendors

Institutional Framework •Delayed approval/creation of IT governing body•Absence of competency standards

Govt IT PractitionersLegislators

Infrastructure Facilities• Inadequate infrastructure on which to build e-government

Government AgenciesIT Suppliers/Vendors

7. Issues and OpportunitiesSECTOR/S

ICT Standards in Government• Absence of Interoperability Standards

Government AgenciesVendors

ICT Manpower in Government• Absence of competency standards• Inadequate technical and management skills• Uncompetitive compensation package

Government AgenciesIT Training InstitutionsColleges and UniversitiesStudents

Computerization in LGUs• Unavailability of IT technical skills• IT Resources maintenance issues/concerns

LGUsCitizens

Government Investments in ICT• Low Budget Utilization/Absorption• Delay in Budget Release/Availability

Funding/Donor AgenciesGovernment AgenciesIT Suppliers/Vendors

7. STRATEGIESKPIs

Applications• eDemocracy – work towards e-governance enablement

UN-ASPA standards?

Institutional Framework • DICT• CIOs in government / GCIO• Cabinet Committee?

Establishment of DICT / ICT AuthorityDesignation of Government CIO

Infrastructure Facilities•Government Broadband Network - PPP• Government Data Center

ICT Manpower in Government

Adoption of competency standards

Computerization in LGUs

Government Investments in ICT

7. PROGRAMS

Sectors

• eDemocracy programo Update GISP define Enterprise Architecture/ prioritize strategic projects e.g., relating to business process streamlining, devt of back-end/ core databases• Tie up with national priorities /agenda

• Social Services (DOH/DSWD/DA)

Citizens

7. POLICIESSECTOR/S

DICT

CIO in government

IT procurement manual

Revisit eGov guidelines – address low absorption causes

THANK YOU!