pitch all-industries-eng
TRANSCRIPT
problemCustomer care: a need for customers, a cost for the company.
With the fast growing of social networks and new media, the number of connection between customers and companies is becoming uncontrollable. This brings to a considerable growth in
customer care efforts and costs. Companies are looking for smarter and more effective tools able to satisfy their customers and adapt them self to this fast changing world.
WEBSITE
SOLUTION
Real timecommunication
TALKFORCE: a single tool able to automatically manage and give answers to users requests
Intention
understanding
WHAT IS ITTalkForce in an artificial intelligence drive chatbot above to autonomously interact with
customers in a natural way. It’s able to complete infinite actions, from the customer problems resolution to the login and money transaction management.
TalkForce can be integrated with the already in use company customer care software,carrying companies in customers comfort zone.
HOW DOES IT WORKS
Customers spend time on your facebook page, website or
CRM, looking for assistance for a problem.
They ask for help in the on page chat: here they will find
TalkFarce, always ready to offer assistance autonomously.
Customers receive real-time assistance and leave the page happy. They will come back to the page, with and increased confidence in the service and
in the company.
1 2 3
features
Active 24/7
Real-time answers
Huge reduction in structured costs
New user engagement system
A unique tool for many platforms
Able to open a ticket on internal CRM in special cases
CUSTOMER CARE NUMBERSOutsourcing of customer care services is equal to 62.5 billions of dollars in 2014, with and estimation of 84.7 billion per year before 2020, with a growth of 5.2% in 2014-2020
Fonte Markets And Marketis
COMPETITOR
our competitive advantages
Knowledge base editable in a deterministic way
High scalability
Intention Extraction
Easy third part API integration
Real-time answer
SETUP FEERequired for the framework single tenant setup and the
knowledge base setup
SUBSCRIPTION FEEProvide infrastructure security
and maintenance
COMMISSION FEEYou pay just for the users which
use TalkForce
BUSINESS MODEL
WHO BELIEVE IN US
InternationHackathon BNPP Paris Winners of the award Personal Finance & Findomestic, 2016
Unicredit Appathon MilanAwarded best technologicalproject of 2016
PosteHack RomeWinners of Hackathon organized by Poste Italiane, IBM e Digital Magic, 2016
Sky SportHack MilanWinners of Hackathonorganized by Sky, 2016
HackToscana FlorenceWinners of Hackathon organized by Alstom, Trenitalia, Regione Toscana, 2016
ROADMAP
MARCH 2017Defining final service contract with 3 great Italian companies, for a total of more than 35 million final users.
MAY 2017Public release of 3 high scalability TalkForce chatbot.
JUNE 2017Expansion to foreign countries
OCTOBER 2017Opening of an office in San Francisco.
WHO WE ARE
team
investors advisor
Matteo RaiCEO - Dev
Antonio FabrizioBusiness Strategist @
All IndustriesCEO @ Fastyle.it and
Techstarturp City
Fabrizio D’AloiaProduct Manager @ All
IndustriesCEO @ Microgames
Paolo NicolardiCountry Manager
Alessandro PieriSoftware Architect
@ GetStream.io
Mauro PivaCOO - R&D - Dev
Giulio Maria PezziniDeveloper
Maurizio NataliaCTO - Dev
Marco SilipigniDeveloper
THANKS FOR WATCHING
contact us
All Industries | Viale Liegi, 48 - 00198 Roma (RM) - Italy
www.allindustries.it(+39) 3487296463