pj walker – transforming digital marketing everyday

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PJ Walker – Transforming Digital Marke6ng Everyday Experience Highlights by Industry Ver6cal [email protected] PARTHYWALKER.COM

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When you've been working in digital and event marketing for some time, you tend to work on some great projects. Here are a few of my favorites - organized by industry vertical.

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Page 1: PJ Walker – transforming digital marketing everyday

PJ  Walker  –  Transforming  Digital  Marke6ng  Everyday  

Experience  Highlights  by  Industry  Ver6cal  [email protected]                                                PARTHYWALKER.COM  

Page 2: PJ Walker – transforming digital marketing everyday

COMMUNICATIONS

PJ  WALKER  –  [email protected]   2  

Social  Media  Development  and  Delivery  

• Executed  Facebook,  TwiRer  and  YouTube  campaigns  for  Sponsorship,  Value,  Media  and  Innova6on  segments  

• Directed  implementa6on  of  custom  RMUs  in  support  of  4G  LTE  launch  in  partnership  with  ad  publisher  resources  

• Managed  2010  Facebook  and  website  program  “24  Days  of  Seasonal  Surprises”  –  custom  applica6on  development  &  agency  deployment  

Store  of  the  Future  

• Managed  and  developed  digital  media  content  and  delivery  for  launch  of  Sprint  Studio  -­‐  a  retail  store  &  high-­‐tech  showcase  for  the  latest  in  retail  design  and  digital  signage  technology  

• Acted  as  IBM  point  of  contact  for  collabora6on  between  Sprint,  Scala  Cer6fied  Partners,  Level  5  Media  Group  and  Hammond  Communica6ons  Group  

Customer  Experience  Company  Store  Redesign  

• Consulted  on  deployment  of  mobile  device  providers  in-­‐store  demos  

• Facilitated  client  strategy  sessions  and  performed  compe66ve  gap  analysis  

• Lead  content  crea6on  for  demonstra6on  modules  

• Collaborated  with  UX  team  on  UAT  for  experience  tables;  allowing  customers  to  test-­‐drive  devices  and  understand  product  features  prior  to  purchase  

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CONSUMER  GOODS

PJ  WALKER  –  [email protected]   3  

Full  ThroRle  Social  Media  

• Created  concepts  and  marke6ng  plans  for  social  media  strategy  &  campaigns  

• Developed  and  delivered  2011  ARMY  /  NHRA  Dragster  Design  Contest  across  TwiRer,  YouTube  &  website  

Coke  Zero  Social  Media  Program  @  2011  NCAA  Men’s  

Final  Four  

•  Ini6ated  and  delivered  Coke  Zero  TwiRer  Jockey  program  

• Developed  Social  Media  Communica6ons  Plan  &  Content  for  Coke  Zero  and  related  partners  (performers,  show  hosts,  coaches  &  addi6onal  Coke  agencies  

Search  Analy6cs  Strategy  &  Intelligent  Digital  Plahorm  

Applica6on    

• Performed  ini6al  and  post-­‐development  compe66ve  analysis  

• Created  internal  buy-­‐in  strategy  documenta6on  for  brand  managers  

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CONSUMER  GOODS

4  

Global  Digital  Asset  Management  

• Orchestrated  business  requirements  framework  for  asset  iden6fica6on  

• Directed  several  asset  audit  sessions  between  client  and  content  developers  

•  Led  status  reviews  with  client  personnel;  resolved  issues  

•  Phase  1  rollout  ahead  of  project  schedule  

Store  of  the  Future  

•  Ini6ated  a  strategic  alignment  engagement  to  provide  a  progressive  check  of  web  capability  against  business  objec6ves  

• Consulted  on  holding  company  website  re-­‐branding  efforts  and  worked  alongside  marke6ng  to  incorporate  elements  across  all  marke6ng  communica6ons  

Demo  

• Contributed  to  crea6on  of  a  brand  template  and  informa6on/content  design  format  broad  enough  to  expand  to  the  companies  present  and  future  needs  

• Adap6ve  design  included  branded  skins  for  key  business  units  which  encourage  wide  acceptance  by  employees  

PJ  WALKER  –  [email protected]  

Page 5: PJ Walker – transforming digital marketing everyday

MEDIA  &  ENTERTAINMENT

5  

Social  Media  “Hockey  Oracle”  Campaign  

• Executed  NHL  Hockey  Oracle  campaign  on  YouTube  

• Led  program  development,  reviewed  and  approved  content  

• Provided  benchmark  and  online  repor6ng  matrices  for  both  Verizon  Wireless  &  NHL  

Social  Media  “Sideline  Series”  Campaign  

• Developed  NFL  Players  “Outside  the  Lines”  Facebook  project  

• Designed  technical  solu6on  for  HD  video  delivery  to  custom  Facebook  applica6on  

• Provided  program  improvements  and  recommenda6ons  to  Verizon  Wireless  

• Managed  social  monitoring  with  regular  repor6ng  and  recommenda6ons  to  both  Verizon  Wireless,  NFL  and  NFL  Players  Associa6on  

PJ  WALKER  –  [email protected]  

Page 6: PJ Walker – transforming digital marketing everyday

MEDIA  &  ENTERTAINMENT

6  

NBA  In-­‐Store  Kiosk,  NBA.com  and  NBA  All-­‐Star  Game  

•  Facilitated  ini6al  strategy  session  &  created  roadmap,  assembled  resources  and  led  design  through  deployment  of  web  and  kiosk  

•  Led  development  &  delivery  of  Advanced  Scout  Locker  Room  Digital  Display  

Digital  Content  Management  &  Distribu6on  

• Acted  as  SME  for  content  QA;  assembled  project  team  and  directed  content  delivery  efforts  

• Created  case  studies  and  contributed  to  white  papers  across  IBM  /  NFL  joint  marke6ng  ini6a6ves  

SuperBowl.com  

• Account  Execu6ve,  Marke6ng  Lead  and  Produc6on  Team  Coordinator  

• Managed  communica6ons  and  event  opera6ons  between  produc6on  staff,  facility  opera6ons  and  Corporate  PR  visitors  /  guests  

• Directed  on-­‐air  talent  logis6cs  and  requirements  

PJ  WALKER  –  [email protected]  

Page 7: PJ Walker – transforming digital marketing everyday

MEDIA  &  ENTERTAINMENT

7  

Grand  Slam  Tennis  Real-­‐Time  Web  Broadcasts  

• Managed  pre-­‐event  &  onsite  hospitality  for  IBM  guests/clients  

•  Led  onsite  client  tours  of  back-­‐of-­‐house  opera6ons  

•  Coordinator  between  Corporate  Communica6ons,  USTA  and  NBC  Sports  marke6ng  team    

•  Produc6on  team  delivered  via  web,  mobile  and  digital  display  plahorms  on  limited  internal  budgets  

IBM  Sponsorship  of  Masters.org  

•  Coordinator  between  Corporate  Communica6ons,  event  public  rela6ons  and  CBS  Sports  marke6ng  team  

• Managed  pre-­‐event  &  onsite  opera6ons;  directed  hospitality  tent  guest  requirements  and  back-­‐of-­‐house  tours  

•  Produc6on  team  delivered  wrap-­‐around  and  live  coverage  via  web  portal  and  mobile  devices  

Digital  Rights  Management  &  GRAMMY.com  

•  Coordinated  DRM  assets  for  use  cases  and  demonstra6ons  

• Managed  onsite  communica6ons  and  event  opera6ons  between  IBM  website  produc6on  staff,  CBS  Produc6ons  and  Corporate  PR  visitors  /  guests  during  42nd  and  43rd  GRAMMY  broadcasts  

PJ  WALKER  –  [email protected]  

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RETAIL

8  

Digital  Analy6cs  Plahorm    Development  and  Repor6ng  

• Created  process  framework  for  discovery  and  documenta6on  of  digital  and  non-­‐digital  marke6ng  content  currently  in  use  across  lines  of  business,  external  agencies  and  3rd  party  vendors.  

Reserva6ons  Systems  Workflow  and  Architecture  

• Managed  Satyam  PMO  &  Delivery  Center  in  Bentonville,  AR  

• Prepared  MDM  and  Cloud  Compu6ng  one-­‐pager  for  IT  Directors  

• Assembled  and  managed  resources  for  MDM  ini6a6ve  

Web  Design,  ecommerce  and  Circular  Content  

Management  

• Led  strategy  development  sessions  

• Managed  crea6ve,  IA  &  technical  resources  

• Tracked  and  resolved  project  milestone  issues  

• Delivered  execu6ve-­‐level  presenta6ons  

Digital  Media  Merchandising  Workflow  Strategy,  Ad  Crea6on  &  Deployment  

• Led  requirements  valida6on  sessions  &  performed  content  gap  analysis  

• Drared  digital  media  content  strategy  and  directed  content  crea6on  ac6vi6es  

• Managed  3rd  party  mul6-­‐channel  distribu6on  

PJ  WALKER  –  [email protected]  

Page 9: PJ Walker – transforming digital marketing everyday

TRAVEL/HOSPITALITY

Digital  Analy6cs  Plahorm    Development  and  

Repor6ng  

•  Led  Sr.  level  digital  analy6cs  team  to  create  Omniture  tagging  and  mapping  for  op6onal  performance  in  re-­‐designed  delta.com  and  mobile  applica6on  repor6ng  

Reserva6ons  Systems  Workflow  and  Architecture  

•  Subject  MaRer  Expert  who  led  business  and  technical  strategy  and  support  case  for  cross-­‐organiza6onal  use  of  digital  marke6ng  and  product  informa6on  content  

Enterprise  Content  Management  Business  

Strategy  

•  Acted  as  Subject  MaRer  Expert  to  lead  business  and  technical  strategy  and  support  case  for  cross-­‐organiza6onal  use  of  digital  marke6ng  and  product  informa6on  content  

9  PJ  WALKER  –  [email protected]  

Page 10: PJ Walker – transforming digital marketing everyday

TRAVEL/HOSPITALITY

10  

Website  Re-­‐Design,  Support  and  Maintenance  

•  Led  RFP  response  to  winning  a  mul6-­‐year  account  valued  at  $15M  

•  Led  Marke6ng  Program  with  analysis  resources  (10)  assigned  to  global  account;  interfacing  with  32  offshore  resources  

•  Developed  strategic  roadmap  for  future  releases  

•  Acted  as  subject  maRer  expert  for  UX  resources  

Hertz.com  Website  Re-­‐Design  –  Content  Management  and  Customer  Experience  Design  

•  Consulted  with  product  marke6ng  teams  to  leverage  Hertz’s  adver6sing  campaigns  as  signature  content.  

•  Assisted  in  defining  User  Scenarios  for  Rent-­‐a-­‐Car  and  Gold  Club  members  to  enable  a  seamless  touch  point  to  make  and  manage  reserva6ons.  

Mul6channel  (Kiosk/Web/Mobile)  Applica6on  Development  &  

Deployment  

•  Led  RFP  efforts  &  assembled  mul6channel  development  team  

•  Developed  mul6channel  strategy  documenta6on  for  delivery  across  web,  kiosk  and  mobile  plahorms  

• Managed  team  of  45  local  and  global  resources  

•  Grew  project  value  from  $2M  -­‐  $7M  over  4  years  

PJ  WALKER  –  [email protected]  

Page 11: PJ Walker – transforming digital marketing everyday

ADDITIONAL  INDUSTRIES

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Digital  Transforma6on  &  Brand  Consolida6on  

•  Ini6ated  high  level  digital  transforma6on  strategy  across  three  brands  and  over  120  products  and  services,  including  customer  experience  strategy,  channel  strategy  and  business  strategy  

Global  Analy6cs  Web  Services  

• Created  procedures  for  a  web  analy6cs  and  tag  management  service  including,  repor6ng  types,  SLAs  and  process  workflows,  to  streamline  KPI  measurements  and  leverage  cost  efficiencies  across  Pfizer's  global  marke6ng  organiza6ons  

Brand  Strategy  &  Crea6on  Website  Design  through  

Deployment  

•  Facilitated  joint  requirement  sessions  

• Acted  as  SME  for  digital  asset  management  RE  agent  interface  use  cases  and  UAT  

• Managed  on-­‐  and  offsite  development  teams  

• Co-­‐developed  usability  research  criteria  w/UX  lead  

PJ  WALKER  –  [email protected]