pj walker – transforming digital marketing everyday
DESCRIPTION
When you've been working in digital and event marketing for some time, you tend to work on some great projects. Here are a few of my favorites - organized by industry vertical.TRANSCRIPT
PJ Walker – Transforming Digital Marke6ng Everyday
Experience Highlights by Industry Ver6cal [email protected] PARTHYWALKER.COM
COMMUNICATIONS
PJ WALKER – [email protected] 2
Social Media Development and Delivery
• Executed Facebook, TwiRer and YouTube campaigns for Sponsorship, Value, Media and Innova6on segments
• Directed implementa6on of custom RMUs in support of 4G LTE launch in partnership with ad publisher resources
• Managed 2010 Facebook and website program “24 Days of Seasonal Surprises” – custom applica6on development & agency deployment
Store of the Future
• Managed and developed digital media content and delivery for launch of Sprint Studio -‐ a retail store & high-‐tech showcase for the latest in retail design and digital signage technology
• Acted as IBM point of contact for collabora6on between Sprint, Scala Cer6fied Partners, Level 5 Media Group and Hammond Communica6ons Group
Customer Experience Company Store Redesign
• Consulted on deployment of mobile device providers in-‐store demos
• Facilitated client strategy sessions and performed compe66ve gap analysis
• Lead content crea6on for demonstra6on modules
• Collaborated with UX team on UAT for experience tables; allowing customers to test-‐drive devices and understand product features prior to purchase
CONSUMER GOODS
PJ WALKER – [email protected] 3
Full ThroRle Social Media
• Created concepts and marke6ng plans for social media strategy & campaigns
• Developed and delivered 2011 ARMY / NHRA Dragster Design Contest across TwiRer, YouTube & website
Coke Zero Social Media Program @ 2011 NCAA Men’s
Final Four
• Ini6ated and delivered Coke Zero TwiRer Jockey program
• Developed Social Media Communica6ons Plan & Content for Coke Zero and related partners (performers, show hosts, coaches & addi6onal Coke agencies
Search Analy6cs Strategy & Intelligent Digital Plahorm
Applica6on
• Performed ini6al and post-‐development compe66ve analysis
• Created internal buy-‐in strategy documenta6on for brand managers
CONSUMER GOODS
4
Global Digital Asset Management
• Orchestrated business requirements framework for asset iden6fica6on
• Directed several asset audit sessions between client and content developers
• Led status reviews with client personnel; resolved issues
• Phase 1 rollout ahead of project schedule
Store of the Future
• Ini6ated a strategic alignment engagement to provide a progressive check of web capability against business objec6ves
• Consulted on holding company website re-‐branding efforts and worked alongside marke6ng to incorporate elements across all marke6ng communica6ons
Demo
• Contributed to crea6on of a brand template and informa6on/content design format broad enough to expand to the companies present and future needs
• Adap6ve design included branded skins for key business units which encourage wide acceptance by employees
PJ WALKER – [email protected]
MEDIA & ENTERTAINMENT
5
Social Media “Hockey Oracle” Campaign
• Executed NHL Hockey Oracle campaign on YouTube
• Led program development, reviewed and approved content
• Provided benchmark and online repor6ng matrices for both Verizon Wireless & NHL
Social Media “Sideline Series” Campaign
• Developed NFL Players “Outside the Lines” Facebook project
• Designed technical solu6on for HD video delivery to custom Facebook applica6on
• Provided program improvements and recommenda6ons to Verizon Wireless
• Managed social monitoring with regular repor6ng and recommenda6ons to both Verizon Wireless, NFL and NFL Players Associa6on
PJ WALKER – [email protected]
MEDIA & ENTERTAINMENT
6
NBA In-‐Store Kiosk, NBA.com and NBA All-‐Star Game
• Facilitated ini6al strategy session & created roadmap, assembled resources and led design through deployment of web and kiosk
• Led development & delivery of Advanced Scout Locker Room Digital Display
Digital Content Management & Distribu6on
• Acted as SME for content QA; assembled project team and directed content delivery efforts
• Created case studies and contributed to white papers across IBM / NFL joint marke6ng ini6a6ves
SuperBowl.com
• Account Execu6ve, Marke6ng Lead and Produc6on Team Coordinator
• Managed communica6ons and event opera6ons between produc6on staff, facility opera6ons and Corporate PR visitors / guests
• Directed on-‐air talent logis6cs and requirements
PJ WALKER – [email protected]
MEDIA & ENTERTAINMENT
7
Grand Slam Tennis Real-‐Time Web Broadcasts
• Managed pre-‐event & onsite hospitality for IBM guests/clients
• Led onsite client tours of back-‐of-‐house opera6ons
• Coordinator between Corporate Communica6ons, USTA and NBC Sports marke6ng team
• Produc6on team delivered via web, mobile and digital display plahorms on limited internal budgets
IBM Sponsorship of Masters.org
• Coordinator between Corporate Communica6ons, event public rela6ons and CBS Sports marke6ng team
• Managed pre-‐event & onsite opera6ons; directed hospitality tent guest requirements and back-‐of-‐house tours
• Produc6on team delivered wrap-‐around and live coverage via web portal and mobile devices
Digital Rights Management & GRAMMY.com
• Coordinated DRM assets for use cases and demonstra6ons
• Managed onsite communica6ons and event opera6ons between IBM website produc6on staff, CBS Produc6ons and Corporate PR visitors / guests during 42nd and 43rd GRAMMY broadcasts
PJ WALKER – [email protected]
RETAIL
8
Digital Analy6cs Plahorm Development and Repor6ng
• Created process framework for discovery and documenta6on of digital and non-‐digital marke6ng content currently in use across lines of business, external agencies and 3rd party vendors.
Reserva6ons Systems Workflow and Architecture
• Managed Satyam PMO & Delivery Center in Bentonville, AR
• Prepared MDM and Cloud Compu6ng one-‐pager for IT Directors
• Assembled and managed resources for MDM ini6a6ve
Web Design, ecommerce and Circular Content
Management
• Led strategy development sessions
• Managed crea6ve, IA & technical resources
• Tracked and resolved project milestone issues
• Delivered execu6ve-‐level presenta6ons
Digital Media Merchandising Workflow Strategy, Ad Crea6on & Deployment
• Led requirements valida6on sessions & performed content gap analysis
• Drared digital media content strategy and directed content crea6on ac6vi6es
• Managed 3rd party mul6-‐channel distribu6on
PJ WALKER – [email protected]
TRAVEL/HOSPITALITY
Digital Analy6cs Plahorm Development and
Repor6ng
• Led Sr. level digital analy6cs team to create Omniture tagging and mapping for op6onal performance in re-‐designed delta.com and mobile applica6on repor6ng
Reserva6ons Systems Workflow and Architecture
• Subject MaRer Expert who led business and technical strategy and support case for cross-‐organiza6onal use of digital marke6ng and product informa6on content
Enterprise Content Management Business
Strategy
• Acted as Subject MaRer Expert to lead business and technical strategy and support case for cross-‐organiza6onal use of digital marke6ng and product informa6on content
9 PJ WALKER – [email protected]
TRAVEL/HOSPITALITY
10
Website Re-‐Design, Support and Maintenance
• Led RFP response to winning a mul6-‐year account valued at $15M
• Led Marke6ng Program with analysis resources (10) assigned to global account; interfacing with 32 offshore resources
• Developed strategic roadmap for future releases
• Acted as subject maRer expert for UX resources
Hertz.com Website Re-‐Design – Content Management and Customer Experience Design
• Consulted with product marke6ng teams to leverage Hertz’s adver6sing campaigns as signature content.
• Assisted in defining User Scenarios for Rent-‐a-‐Car and Gold Club members to enable a seamless touch point to make and manage reserva6ons.
Mul6channel (Kiosk/Web/Mobile) Applica6on Development &
Deployment
• Led RFP efforts & assembled mul6channel development team
• Developed mul6channel strategy documenta6on for delivery across web, kiosk and mobile plahorms
• Managed team of 45 local and global resources
• Grew project value from $2M -‐ $7M over 4 years
PJ WALKER – [email protected]
ADDITIONAL INDUSTRIES
11
Digital Transforma6on & Brand Consolida6on
• Ini6ated high level digital transforma6on strategy across three brands and over 120 products and services, including customer experience strategy, channel strategy and business strategy
Global Analy6cs Web Services
• Created procedures for a web analy6cs and tag management service including, repor6ng types, SLAs and process workflows, to streamline KPI measurements and leverage cost efficiencies across Pfizer's global marke6ng organiza6ons
Brand Strategy & Crea6on Website Design through
Deployment
• Facilitated joint requirement sessions
• Acted as SME for digital asset management RE agent interface use cases and UAT
• Managed on-‐ and offsite development teams
• Co-‐developed usability research criteria w/UX lead
PJ WALKER – [email protected]