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Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April 20, 2011 Roy Glauthier Transportation Planning and Policy v/fax: 949.650.5956 Email: [email protected]

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Page 1: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT

CalACT Spring Conference

April 20, 2011

Roy Glauthier

Transportation Planning and Policyv/fax: 949.650.5956

Email: [email protected]

Page 2: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT

Workshop Goal:

To share tips, techniques and approaches that will improve your odds of carrying out a trouble-free procurement for contracted transit or paratransit management.

Page 3: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Workshop Outline

Overview of Procurement Process Sources of Procurement Guidance Terminology Contracting Market Should You Go To Bid? Setting a Realistic Procurement Timeline Expert Panel: Pitfalls and Problems

Page 4: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Workshop Rules

Questions are welcome/encouraged. No experts here, we’re all still

learning, too.

Any questions?

Page 5: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Elements in the Procurement Process

RFP development RFP release/publication Preproposal conference

& question period Addenda/clarifications Proposal submission Evaluation Interviews BAFO/negotiations

Selection/staff report Award Contract finalization Transition Start-up Month One Monitoring &

management Repeat as needed

Page 6: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Primary Sources for Procurement Guidance:

Federal Transit Administration Best Practices Procurement Manual

Available at: http://www.fta.dot.gov/funding/thirdpartyprocurement/grants_financing_6037.html

[do not print…. 694pp] FTA Triennial Review Workbookhttp://www.fta.dot.gov/funding/oversight/grants_financing_10924.html

Your agency’s procurement policies.

Page 7: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

CalACT/RTAP Contracting Workshops

1-Day Workshops on Effective Contracting coming in July [Northern CA] and October [Southern CA]

Webinar on Effective Contracting [3, 2-hour sessions, timing tbd]

Page 8: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Critical Terminology

Bid versus Competitive Procurement-- Bid requires very clear specifications

-- Competitive Procurement is intended to permit competition on quality and other factors, as well as on price

Page 9: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Critical Terminology

Types of Procurements*: Professional Services Agreement Sole Source Negotiated Procurement Competitive Procurement

*Depending on your agency’s procurement policies

Page 10: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Overview of the Contracting Market

Major National Firms Regional Firms Local Transportation Firms

Page 11: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Overview of the Contracting Market

Major National Firms Regional Firms Local Transportation Firms

Focus on performance-based specificationsClearly indicate criteria for selectionSeek broadest possible participation in process

Page 12: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 1: Should you go to out to bid or not?

What does your existing contract say about contract term and options?

What objectives will be achieved by a competitive procurement?

Could these be achieved through negotiations with existing contractor?

Page 13: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

RFP development RFP release/publication Preproposal conference

& question period Addenda/clarifications Proposal submission Evaluation Interviews BAFO/negotiations

Selection/staff report Award Contract finalization Transition Start-up Month One Monitoring &

management Repeat as needed

Page 14: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

START OF SERVICE January 1, 2012

Page 15: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

Contract Award December 1, 2011

START OF SERVICE January 1, 2012

Page 16: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

Evaluation and Interviews November 1-24, 2011

Contract Award December 1, 2011

START OF SERVICE January 1, 2012

Page 17: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

PROPOSALS DUE 5:00 pm PDT October 29, 2011

Evaluation and Interviews November 1-24, 2011

Contract Award December 1, 2011

START OF SERVICE January 1, 2012

Page 18: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

Addenda and Answers Distributed October 22, 2011

PROPOSALS DUE 5:00 pm PDT October 29, 2011

Evaluation and Interviews November 1-24, 2011

Contract Award December 1, 2011

START OF SERVICE January 1, 2012

Page 19: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

Deadline for Submission of Questions October 15, 2011

Addenda and Answers Distributed October 22, 2011

PROPOSALS DUE 5:00 pm PDT October 29, 2011

Evaluation and Interviews November 1-24, 2011

Contract Award December 1, 2011

START OF SERVICE January 1, 2012

Page 20: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

Voluntary Pre-proposal Conference October 13, 2011

Deadline for Submission of Questions October 15, 2011

Addenda and Answers Distributed October 22, 2011

PROPOSALS DUE 5:00 pm PDT October 29, 2011

Evaluation and Interviews November 1-24, 2011

Contract Award December 1, 2011

START OF SERVICE January 1, 2012

Page 21: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

Request for Proposals Issued October 1, 2011

Voluntary Pre-proposal Conference October 13, 2011

Deadline for Submission of Questions October 15, 2011

Addenda and Answers Distributed October 22, 2011

PROPOSALS DUE 5:00 pm PDT October 29, 2011

Evaluation and Interviews November 1-24, 2011

Contract Award December 1, 2011

START OF SERVICE January 1, 2012

Page 22: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 2: Determining Your Procurement Timeline

Critical Considerations in Setting Timeline: Acquisition and Preparation of

Vehicles Facilities Computers and software, other equipment

Internal City/Agency Reviews and Approvals Review and approval of RFP document by management, legal counsel,

risk management, etc. Council/governing body approval of RFP, selection, award

Practical Considerations Holiday periods Governing Board meeting schedule Coordinating contract timing to fiscal year

Others?

Page 23: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Step 3: Fundamental Concepts of a Successful Procurement Process

Guidelines: Transparency Define your process, then follow it Fairness, level playing field Establish Sole Point of Contact Win/Win/Win -- Agency, Contractor, Public

Page 24: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Developing Your Request for Proposals

Start with a good sample RFP… or several

Why reinvent the wheel? Give yourself/your agency plenty of time Get outside review

Page 25: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Major Parts of RFP Document

Solicitation Terms of procurement, evaluation criteria and

protest process, checklist of proposal contents Sample contract Scope of Work Attachments -- Anticipate bidders’ requests:

Copies of monthly reports, present wage scales and benefits, fleet schedule and mileages, detail on provided equipment, facilities and furnishings

Page 26: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Contract Document

Term of contract and any option periods

Page 27: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Contract Document

Term of contract and any option periods Termination for cause and for convenience

Page 28: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Contract Document

Term of contract and any option periods Termination for cause and for convenience How compensation will be paid

– Fixed Rate [per Rev Vehicle Hour, RVM, passenger]– Fixed and Variable – usually fixed payment per month for

fixed cost reimbursement plus specified amount per hour or mile operated during billing period

– Pass-through or Cost reimbursement – useful for cost items out of contractor’s control [e.g. fuel, facility rent, public phones]

Page 29: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Contract Document

Term of contract and any option periods Termination for cause and for convenience How compensation will be paid Insurance Requirements

Page 30: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Contract Document

Term of contract and any option periods Termination for cause and for convenience How compensation will be paid Insurance Requirements Emergency response:

– Expected actions– Terms of compensation

Page 31: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

And, in case your project uses Federal funds…..

Page 32: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Applicable Federal Clauses – See FTA Triennial Review Workbookhttp://www.fta.dot.gov/funding/oversight/grants_financing_10924.html

Exhibit 6.1

A. Required Third-Party Contract Clauses

B. Required Certifications, Reports and Forms

C. Other Required Items

Exhibit 6.2

Applicability of Third-Party Contract Clauses

[breaks down applicability by type of procurement & dollar value]

Page 33: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Scope of Work

Definitions Description of services to be operated

[hours, days, routes, service levels, policies]

Page 34: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Scope of Work

Definitions Description of services to be operated Performance standards, penalties/incentives,

how defined and measured

Page 35: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Scope of Work

Definitions Description of services to be operated Performance standards, penalties/incentives,

how defined and measured Detailed Responsibilities of Agency and

Contractor

Page 36: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Scope of Work

Definitions Description of services to be operated Performance standards, penalties/incentives,

how defined and measured Detailed Responsibilities of Agency and

Contractor Staffing: key positions, qualifications,

retention/replacement and approval

Page 37: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Scope of Work -- Continued

Specifications for vehicles and equipment to be provided by contractor or supplied by agency

Page 38: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Scope of Work -- Continued

Specifications for vehicles and equipment to be provided by contractor or supplied by agency

If DAR, operating details

Page 39: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Key Elements in Scope of Work -- Continued

Specifications for vehicles and equipment to be provided by contractor or supplied by agency

If DAR, operating details Fuel cost arrangements

Page 40: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Working With Your Contractor

Work to develop a partnership … both parties must succeed;

Manage, don’t micro-manage; Don’t get between company and its employees; Strive for consistency and clear direction; and Be familiar with actual operations, employees,

services.

Page 41: Planning a Successful Management Procurement CalACT 2011 Spring Conference PLANNING A SUCCESSFUL MANAGEMENT PROCUREMENT CalACT Spring Conference April

Planning a Successful Management ProcurementCalACT 2011 Spring Conference

Expert Contracting Panel

Dave Smith, MV Transportation Authority

Sandi Schmidt, Transportation Concepts