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Page 1: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

PlanningChapter 2

Page 2: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Orientation

• The first chapter focused on threats

• The rest of the book focuses on defense

• In this chapter, we will see that defensive thinking is build around the plan-protect-respond cycle

• In this chapter, we will focus on planning

• Chapters 3 to 8 focus on protection (day-by-day defense)

• Chapter 9 focuses on response

Copyright Pearson Prentice-Hall 2010

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Page 3: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

But FirstMr. Swartz

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Page 4: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Illegal?

• Illegal - 30

• Legal – 1ish

• Unethical - 16

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Page 5: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

JSTOR

• Early Journal Content• Journal content in JSTOR published prior to 1923 in the United

States and prior to 1870 elsewhere freely available to anyone, anywhere in the world

• Register & Read• give researchers read-only access to some journal articles, no

payment required• Users won’t be able to download the articles• Access only three at a time• minimum viewing time frame of 14 days per article

• The Register & Read beta is an exciting next step that we are taking, working closely with our publisher partners who own this content.”

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Page 6: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Computer Fraud and Abuse Act

• Pertains to Financial and Government Computers

• Pertains to affecting interstate commerce or communication• Knowingly accessing a computer without authorization in order to obtain national security data

• Intentionally accessing a computer without authorization to obtain:• Information contained in a financial record of a financial institution, or contained in a file of a consumer reporting agency on a

consumer.

• Information from any department or agency of the United States

• Information from any protected computer if the conduct involves an interstate or foreign communication

• Intentionally accessing without authorization a government computer and affecting the use of the government's operation of the computer.

• Knowingly accessing a protected computer with the intent to defraud and there by obtaining anything of value.

• Knowingly causing the transmission of a program, information, code, or command that causes damage or intentionally accessing a computer without authorization, and as a result of such conduct, causes damage that results in:• Loss to one or more persons during any one-year period aggregating at least $5,000 in value.

• The modification or impairment, or potential modification or impairment, of the medical examination, diagnosis, treatment, or care of one or more individuals.

• Physical injury to any person.

• A threat to public health or safety

• .Damage affecting a government computer system

• Knowingly and with the intent to defraud, trafficking in a password or similar information through which a computer may be accessed without authorization.

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Page 7: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-9: Legal Driving Forces

• Privacy Protection Laws• The European Union (E.U.) Data Protection

Directive of 2002• Many other nations have strong commercial data

privacy laws• The U.S. Gramm–Leach–Bliley Act (GLBA)• The U.S. Health Information Portability and

Accountability Act (HIPAA) for private data in health care organizations

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Page 8: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-9: Legal Driving Forces

• Data Breach Notification Laws• California’s SB 1386• Requires notification of any California citizen

whose private information is exposed• Companies cannot hide data breaches anymore

• Federal Trade Commission (FTC)• Can punish companies that fail to protect private

information• Fines and required external auditing for several

years

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Page 9: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

California Senate Bill 24

Since 2002, California law has required data holders to notify individuals if their data is lost or stolen.

The new law, however, requires each notice to contain in "plain language”◦ name and contact information of the data holder◦ types of personal information compromised by the breach◦ Brief description of the incident◦ contact information for the major credit reporting agencies◦ whether the notification was delayed as a result of an

investigation by law enforcement.

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Page 10: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-9: Legal Driving Forces

• Industry Accreditation• For hospitals, etc.• Often have to security requirements

• PCS-DSS• Payment Card Industry–Data Security Standards• Applies to all firms that accept credit cards• Has 12 general requirements, each with specific

subrequirements

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Page 11: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-9: Legal Driving Forces

• FISMA• Federal Information Security Management Act of 2002• Processes for all information systems used or operated

by a U.S. government federal agencies• Also by any contractor or other organization on behalf

of a U.S. government agency• Certification, followed by accreditation• Continuous monitoring• Criticized for focusing on documentation instead of

protectionCopyright Pearson Prentice-Hall 2010

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Page 12: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-9: Legal Driving Forces

• Compliance Laws and Regulations• Compliance laws and regulations create

requirements for corporate security• Documentation requirements are strong

• Identity management requirements tend to be strong

• Compliance can be expensive• There are many compliance laws and regulations,

and the number is increasing rapidly

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Page 13: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-9: Legal Driving Forces• Sarbanes–Oxley Act of 2002

• Massive corporate financial frauds in 2002• Act requires firm to report material deficiencies in

financial reporting processes• Material deficiency a significant deficiency, or

combination of significant deficiencies, that results in more than a remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected

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Page 14: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-9: Legal Driving Forces• Sarbanes–Oxley Act of 2002

• Report material control deficiencies in the financial reporting process

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Page 15: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Back to Planning

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2-1: Management is the Hard Part

• Technology Is Concrete• Can visualize devices and transmission lines

• Can understand device and software operation

• But we can’t just focus on the concrete vs. the abstract

• Management Is Abstract

• Management Is More Important• Security is a process, not a product (Bruce Schneier)

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Page 17: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

What to Protect?

• Databases and Servers – easy to identify

• Organizational Processes – less so• Financial Reporting (should be easier for

Accountants)• New Product Development (ie. I.P)

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Page 18: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-4: Security Management Is a Disciplined Process

• Complex• Cannot be managed informally

• Need Formal Processes• Planned series of actions in security management• Annual planning• Processes for planning and developing individual countermeasures

• Must be Continuous

• Must meet legal and other compliance regulations

• Thus…

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Page 19: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-5: The Plan-Protect-Respond Cycle for

Security Management

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Dominates security management thinking

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2-7: Vision

• Security as an Enabler• Security is often thought of as a preventer• But security is also an enabler• If a company has good security, it can do things

otherwise impossible• Engage in interorganizational systems with other

firms (Dell, Wal Mart)• Can use SNMP SET commands to manage their

systems remotely• Must get in early on projects to reduce

inconvenience

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Page 21: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-8: Strategic IT Security Planning

• Identify Current IT Security Gaps

• Identify Driving Forces• The threat environment• Compliance laws and regulations• Corporate structure changes, such as mergers

• Identify Corporate Resources Needing Protection• Enumerate all resources• Rate each by sensitivity

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Page 22: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-8: Strategic IT Security Planning

• Develop Remediation Plans• Develop a remediation plan for all security gaps• Develop a remediation plan for every resource

unless it is well protected

• Develop an Investment Portfolio• You cannot close all gaps immediately• Choose projects that will provide the largest

returns• Implement these

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Page 23: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-13: Risk Analysis

• Realities• Can never eliminate risk• “Information assurance” is impossible

• Risk Analysis• Goal is reasonable risk• Risk analysis weighs the probable cost of

compromises against the costs of countermeasures• Also, security has negative side effects that must

be weighed

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Page 24: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-13: Risk Analysis

Single Loss Expectancy (SLE)

• Asset Value (AV)

• X Exposure Factor (EF)• Percentage lost in asset

value if a compromise occurs

• = Single Loss Expectancy (SLE)• Expected loss in case of a

compromise

Annualized Loss Expectancy (ALE)

• SLE• X Annualized Rate of

Occurrence (ARO)• Annual probability of a

compromise

• = Annualized Loss Expectancy (ALE)• Expected loss per year

from this type of compromise

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Page 25: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-14: Classic Risk Analysis Calculation

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Base Case

Countermeasure

A

Asset Value (AV) $100,000 $100,000

Exposure Factor (EF) 80% 20%

Single Loss Expectancy (SLE): = AV*EF $80,000 $20,000

Annualized Rate of Occurrence (ARO) 50% 50%

Annualized Loss Expectancy (ALE): = SLE*ARO $40,000 $10,000

ALE Reduction for Countermeasure NA $30,000

Annualized Countermeasure Cost NA $17,000

Annualized Net Countermeasure Value NA $13,000

Countermeasure A should reduce the exposure factor by 75%Countermeasure A should reduce the exposure factor by 75%

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2-14: Classic Risk Analysis Calculation

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Base Case

Countermeasure

B

Asset Value (AV) $100,000 $100,000

Exposure Factor (EF) 80% 80%

Single Loss Expectancy (SLE): = AV*EF $80,000 $80,000

Annualized Rate of Occurrence (ARO) 50% 25%

Annualized Loss Expectancy (ALE): = SLE*ARO $40,000 $20,000

ALE Reduction for Countermeasure NA $20,000

Annualized Countermeasure Cost NA $4,000

Annualized Net Countermeasure Value NA $16,000

Counter measure B should cut the frequency of compromises in half

Counter measure B should cut the frequency of compromises in half

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2-14: Classic Risk Analysis Calculation

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Base Case

Countermeasure

A B

Asset Value (AV) $100,000 $100,000 $100,000

Exposure Factor (EF) 80% 20% 80%

Single Loss Expectancy (SLE): = AV*EF $80,000 $20,000 $80,000

Annualized Rate of Occurrence (ARO) 50% 50% 25%

Annualized Loss Expectancy (ALE): = SLE*ARO $40,000 $10,000 $20,000

ALE Reduction for Countermeasure NA $30,000 $20,000

Annualized Countermeasure Cost NA $17,000 $4,000

Annualized Net Countermeasure Value NA $13,000 $16,000

Although Countermeasure A reduces the ALE more,Countermeasure B is much less expensive.

The annualized net countermeasure value for B is larger.

The company should select countermeasure B.

Although Countermeasure A reduces the ALE more,Countermeasure B is much less expensive.

The annualized net countermeasure value for B is larger.

The company should select countermeasure B.

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2-15: Problems with Classic Risk Analysis Calculations

• Uneven Multiyear Cash Flows• For both attack costs and defense costs• Must compute the return on investment (ROI) using

discounted cash flows• Net present value (NPV) or internal rate of return

(ROI)

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Page 29: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-15: Problems with Classic Risk Analysis Calculations

• Total Cost of Incident (TCI)• Exposure factor in classic risk analysis assumes that a

percentage of the asset is lost• In most cases, damage does not come from asset loss• For instance, if personally identifiable information is

stolen, the cost is enormous but the asset remains• Must compute the total cost of incident (TCI)• Include the cost of repairs, lawsuits, and many other

factors

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Page 30: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-15: Problems with Classic Risk Analysis Calculations

• Many-to-Many Relationships between Countermeasures and Resources• Classic risk analysis assumes that one countermeasure

protects one resource• Single countermeasures, such as a firewall, often

protect many resources• Single resources, such as data on a server, are often

protected by multiple countermeasures• Extending classic risk analysis is difficult

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Page 31: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-15: Problems with Classic Risk Analysis Calculations

• Impossibility of Knowing the Annualized Rate of Occurrence• There simply is no way to estimate this• This is the worst problem with classic risk analysis• As a consequence, firms often merely rate their

resources by risk level

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Page 32: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-15: Problems with Classic Risk Analysis Calculations

• Problems with “Hard-Headed Thinking”• Security benefits are difficult to quantify• If only support “hard numbers” may underinvest in

security

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Page 33: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-15: Problems with Classic Risk Analysis Calculations

• Perspective• Impossible to do perfectly• Must be done as well as possible• Identifies key considerations• Works if countermeasure value is very large or very

negative• But never take classic risk analysis seriously

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Risk Management

OCTAVE Allegro

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OCTAVE

• Operationally

• Critical

• Threat,

• Asset,

• Vulnerability

• Evaluation

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Risk

• The combination of a threat (a condition) and the resulting impact of the threat if acted upon (a consequence).

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OCTAVE

• Methodology for identifying and evaluating security risks

• develop qualitative risk evaluation criteria that describe the organization’s operational risk tolerances

• identify assets that are important to the mission of the organization

• identify vulnerabilities and threats to those assets

• determine and evaluate the potential consequences to the organization if threats are realized

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OCTAVE Methodologies

• OCTAVE

• OCTAVE-S

• OCTAVE-Allegro

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OCTAVE• For large Organizations >300 employees

• have a multi-layered hierarchy

• maintain their own computing infrastructure

• have the ability to run vulnerability evaluation tools

• have the ability to interpret the results of vulnerability evaluations

• performed in a series of workshops conducted and facilitated by an interdisciplinary analysis team drawn from business units throughout the organization (e.g. senior management, operational area managers, and staff) and members of the IT department [Alberts 2002].

• Phase I• Organizational View

• Identify important information assets

• Phase II• Technological View

• Supplement Threat Analysis

• Phase III• Strategy and Plan

• Risk Identification• Risk Mitigation

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OCTAVE-S

• For Small Manufacturing Companies

• performed by an analysis team that has extensive knowledge of the organization

• designed to include a limited examination of infrastructure risks• No vulnerability testing (or limited)

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OCTAVE Allegro

• Broad Assessment of Operational Risk Environment

• Focus on Information Assets• How they are used• Where they are used• Where they are stored, transported, & processed• How are they exposed to

• Threats, Vulnerabilities & Disruptions

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8 Steps / 4 Phases

Step1:Establish Risk Measurement Criteria

Step2:Develop Information Asset Profile

Step 3:Identify Information Asst Containers

Step 4:Identify Areas of Concern

Step 5:Identify Threat Scenarios

Step 6:Identify Risks

Step 7:AnalyzeRisks

Step 8:SelectMitigationApproach

Establish Drivers Profile Assets Identify Threats Identify/Mitigate Risks

The outputs of each step are recorded in a worksheet and become inputs for the next step

Page 43: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Step 1 Establish Risk Measurement Criteria

• Risk Measurement Criteria Determined:• Qualitative Measure

• Used to evaluate effect of Risk

• Forms information asset risk assessment

• Rank Significance of Impact Area• E.g. Customers vs. Compliance

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The most important category should receive the highest score and the least important the lowest.

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Step 2: Develop Information Asset Profile

• Information Asset• information or data that is of value to the organization• Can exist in physical form (on paper, CDs, or other

media) or• Electronically (stored in databases, in files, on personal

computers).

• Describe Assets:• unique features, qualities, characteristics, and value• unambiguous definition of the asset’s boundaries• security requirements for the asset are adequately

defined• Confidentiality, Integrity, Availability

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Step 2: Select Critical Information Assets

• Focus on “critical few”

• Which would have the largest impact on your organization, based on the Risk Measurement if:• The asset or assets were disclosed to unauthorized

people. • The asset or assets were modified without

authorization. • The asset or assets were lost or destroyed.• Access to the asset or assets was interrupted.

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Page 50: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Step 3: Identify Information Asset Containers

• Places where Information Assets are:• Stored• Processed• Transported

• Three Types of Containers• Technical:

• hardware, software, application systems, servers, and networks or

• Physical:• file folders (where information is stored in written form)

• People (who may carry around important information such as intellectual property).

• Containers are both Internal to the Organization and External

• an organization must identify all of the locations where its information assets are stored, transported, or processed, whether or not they are within the organization’s direct control.

• Containers Risks are inherited by Information Assets within them

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Step 3: Security of Information Asset Containers

• Controls are at the Container level

• Security depends on how well the control reflects security requirements of container

• Any vulnerabilities or threats to a Container is inherited by the Information Asset inside

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Step 4: Identify Areas of Concern

• Identify Conditions that can threaten information assets

• Not intended to be an exhaustive list of all Threats

• Rather a list of threats that are immediately thought of

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Page 57: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Step 5: Identify Threat Scenarios

• Areas of Concern are expanded into

• Threat Scenarios• Actor Involved• Means• Motive• Outcome• Security Requirements

• From Threat Scenario Questionnaires• Probability of Occurrence

• High, Medium, Low

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For Any Yes from the questionnaireCreate anInformationAssetRiskWorksheet

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Step 6: Identify Risks

• Determine Consequences if Threat Occurs

• More than one consequence is possible• Reputation Consequence• Financial Consequence

• Threat (condition) + Impact (consequence) = Risk

• [Steps 4 and 5] + [Step 6] = Risk

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Page 66: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

Step 7: Analyze Risk

• Compute Quantitative Measure of Risk• Using Consequence and Relative Importance of

Impact Area• High = 3, Medium = 2 or Low = 1

• Probability (if used)

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The scores generated in this activity

are only meant to be used as a

prioritization tool. Differences between

risk scores are not considered to be

relevant. In other words, a score of 48

means that the risk is relatively more

important to the organization than a

score of 25, but there is no importance

to the difference of 13 points.

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Step 8: Select Mitigation Approach

• First, Prioritize Risks based on Risk Score (7)

• Mitigation strategies are developed that consider the value of the asset

• The Assets security requirements

• The containers in which it lives

• The organization’s unique operating environment.

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Types of Mitigation

• Accept• Take no action, risk has low or zero impact

• Mitigate• Develop controls to counter risk

• Defer• Gather more information and re-analyze in the

future

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Risk Matrix

Take Relative Risk score and divide into 4 even Pools. Than use pools to determine Mitigation, Defer, or Accept decision. If probabilities are used than create Matrix (Probability of Occurrence x Risk score)

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2-16: Responding to Risk

• Risk Reduction / Mitigation• The approach most people consider• Install countermeasures / controls to reduce harm• Makes sense only if risk analysis justifies the

countermeasure / control

• Risk Acceptance• If protecting against a loss would be too expensive,

accept losses when they occur• Good for small, unlikely losses• Good for large but rare losses

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Page 73: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-16: Responding to Risk

• Risk Transference• Buy insurance against security-related losses• Especially good for rare but extremely damaging attacks• Does not mean a company can avoid working on IT

security• Security in place = Lower Premiums• Bad or Little Security = Not insurable

• Risk Avoidance• Not to take a risky action• Lose the benefits of the action• May cause anger against IT security

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Example

• Hospital Patient Information Database

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2-10: Organizational Issues

• Chief Security Officer (CSO)• Also called chief information security officer (CISO)

• Where to Locate IT Security?• Within IT

• Compatible technical skills• CIO will be responsible for security

• Outside of IT• Gives independence

• Hard to blow the whistle on IT and the CIO• This is the most commonly advised choice

• Hybrid• Place planning, policy making, and auditing outside of IT• Place operational aspects such as firewall operation within IT

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Page 76: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-10: Organizational Issues

• Relationships with Other Departments• Special relationships

• Auditing departments• IT auditing, internal auditing, financial auditing

• Might place security auditing under one of these

• This would give independence from the security function

• Facilities (buildings) management

• Uniformed security

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Page 77: Planning Chapter 2. Orientation The first chapter focused on threats The rest of the book focuses on defense In this chapter, we will see that defensive

2-10: Organizational Issues

• Relationships with Other Departments• All corporate departments

• Cannot merely toss policies over the wall

• Business partners• Must link IT corporate systems together

• Before doing so, must exercise due diligence in assessing their security

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2-10: Organizational Issues

• Outsourcing IT Security• Only e-mail or webservice (Figure 2-11)• Managed Security Service Providers (MSSPs)

(Figure 2-12)• Outsource most IT security functions to the MSSP

• But usually not policy

• Example of MSSP Companies (From RSA)

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2-11: E-Mail Outsourcing

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2-12: Managed Security Service Provider (MSSP)

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2-17: Corporate Technical Security Architecture

• Technical Security Architectures• Definition

• All of the company’s technical countermeasures

• And how these countermeasures are organized

• Into a complete system of protection

• Architectural decisions• Based on the big picture

• Must be well planned to provide strong security with few weaknesses

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2-2: The Need for Comprehensive Security

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Aka Defenders Dilemma

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2-3: Weakest Link Failure

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A failure in any component will lead to failure for the entire system. Keep in mind this is a single counter-measure (Firewall)

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2-17: Corporate Technical Security Architecture

• Principles• Defense in depth

• Resource is guarded by several countermeasures in series

• Attacker must breach them all, in series, to succeed

• If one countermeasure fails, the resource remains safe

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2-17: Corporate Technical Security Architecture

• Principles• Defense in depth versus weakest links

• Defense in depth: multiple independent countermeasures that must be defeated in series

• Weakest link: a single countermeasure with multiple interdependent components that must all succeed for the countermeasure to succeed

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2-17: Corporate Technical Security Architecture

• Principles• Avoiding single points of vulnerability

• Failure at a single point can have drastic consequences

• DNS servers, central security management servers, etc.

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2-17: Corporate Technical Security Architecture

• Principles• Minimizing security burdens• Realistic goals

• Cannot change a company’s protection level overnight

• Mature as quickly as possible

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2-17: Corporate Technical Security Architecture

• Elements of a Technical Security Architecture• Border management• Internal site management• Management of remote connections• Interorganizational systems with other firms• Centralized security management

• Increases the speed of actions

• Reduces the cost of actions

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2-18: Policies

• Policies• Statements of what is to be done• Provides clarity and direction• Does not specify in detail how the policy is to be

implemented in specific circumstances• This allows the best possible implementation at

any time• Vary widely in length

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2-18: Policies

• Tiers of Security Policies• Brief corporate security policy to drive everything• Major policies

• E-mail

• Hiring and firing

• Personally identifiable information

• …

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2-18: Policies

• Tiers of Security Policies• Acceptable use policy

• Summarizes key points of special importance for users

• Typically, must be signed by users

• Policies for specific countermeasures• Again, separates security goals from

implementation

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Policy vs. Laws

• Ignorance of Policy is valid Defense• Criteria for Enforceable Policy

• Dissemination• Policy is readily available to employees

• Review• Policy is intelligible, including different languages and

disabilities• Comprehension

• Employee understood the policy (Quizzes, etc.)• Compliance

• Employee Agrees to comply with policy (written or “click”)• Uniform Enforcement

• Regardless of employee status or position

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2-18: Policies

• Writing Policies• For important policies, IT security cannot act alone

• There should be policy-writing teams for each policy

• For broad policies, teams must include IT security, management in affected departments, the legal department, and so forth

• The team approach gives authority to policies

• It also prevents mistakes because of IT security’s limited viewpoint

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2-19: Policies, Implementation, and Oversight

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2-20: Implementation Guidance

• Types of Implementation Guidance• Procedures: detailed specifications for how

something should be done

• Can be either standards or guidelines

• Segregation of duties: two people are required to complete sensitive tasks

• In movie theaters, one sells tickets and the other takes tickets

• No individual can do damage, although

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2-20: Implementation Guidance

• Types of Implementation Guidance• Request/authorization control

• Limit the number of people who may make requests on sensitive matters

• Allow even fewer to be able to authorize requests

• Authorizer must never be the requester

• Mandatory vacations to uncover schemes that require constant maintenance

• Job rotation to uncover schemes that require constant maintenance

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2-20: Implementation Guidance

• Types of Implementation Guidance• Procedures: detailed descriptions of what should

be done• Processes: less detailed specifications of what

actions should be taken• Necessary in managerial and professional business

function

• Baselines: checklists of what should be done but not the process or procedures for doing them

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2-20: Implementation Guidance

• Types of Implementation Guidance• Best practices: most appropriate actions in other

companies• Recommended practices: normative guidance• Accountability

• Owner of resource is accountable

• Implementing the policy can be delegated to a trustee, but accountability cannot be delegated

• Codes of ethics

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2-21: Ethics

• Ethics• A person’s system of values• Needed in complex situations• Different people may make different decisions in

the same situation• Companies create codes of ethics to give guidance

in ethical decisions

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2-21: Ethics

• Code of Ethics: Typical Contents (Partial List)• Importance of good ethics to have a good workplace

and to avoid damaging a firm’s reputation

• The code of ethics applies to everybody• Senior managers usually have additional requirements

• Improper ethics can result in sanctions, up to termination

• An employee must report observed ethical behavior

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2-21: Ethics

• Code of Ethics: Typical Contents (Partial List)• An employee must involve conflicts of interest

• Never exploit one’s position for personal gain

• No preferential treatment of relatives

• No investing in competitors

• No competing with the company while still employed by the firm

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2-21: Ethics

• Code of Ethics: Typical Contents (Partial List)• No bribes or kickbacks

• Bribes are given by outside parties to get preferential treatment

• Kickbacks are given by sellers when they place an order to secure this or future orders

• Employees must use business assets for business uses only, not personal use

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2-21: Ethics

• Code of Ethics: Typical Contents (Partial List)• An employee may never divulge

• Confidential information

• Private information

• Trade secrets

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2-22: Exception Handling

• Exceptions Are Always Required• But they must be managed

• Limiting Exceptions• Only some people should be allowed to request

exceptions• Fewer people should be allowed to authorize

exceptions• The person who requests an exception must never

be authorizer

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2-22: Exception Handling

• Exception Must be Carefully Documented• Specifically what was done and who did each

action

• Special Attention Should be Given to Exceptions in Periodic Auditing

• Exceptions Above a Particular Danger Level• Should be brought to the attention of the IT

security department and the authorizer’s direct manager

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2-23: Oversight

• Oversight• Oversight is a term for a group of tools for policy

enforcement• Policy drives oversight, just as it drives

implementation

• Promulgation• Communicate vision• Training• Stinging employees?

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2-23: Oversight

• Electronic Monitoring• Electronically-collected information on behavior• Widely done in firms and used to terminate

employees• Warn subjects and explain the reasons for

monitoring

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2-23: Oversight

• Security Metrics• Indicators of compliance that are measured

periodically• Percentage of passwords on a server that are

crackable, etc.• Periodic measurement indicates progress in

implementing a policy

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2-23: Oversight

• Auditing• Samples information to develop an opinion about

the adequacy of controls• Database information in log files and prose

documentation• Extensive recording is required in most

performance regimes• Avoidance of compliance is a particularly

important finding

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2-23: Oversight

• Auditing• Internal and external auditing may be done• Periodic auditing gives trends• Unscheduled audits trip up people who plan their

actions around periodic audits

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2-23: Oversight

• Anonymous Protected Hotline• Often, employees are the first to detect a serious

problem• A hotline allows them to call it in• Must be anonymous and guarantee protection

against reprisals• Offer incentives for heavily damaging activities

such as fraud?

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2-23: Oversight

• Behavioral Awareness• Misbehavior often occurs before serious security

breaches• The fraud triangle indicates motive. (see Figure 2-

24)

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2-23: Oversight

• Vulnerability Tests• Attack your own systems to find vulnerabilities• Free and commercial software• Never test without a contract specifying the exact

tests, signed by your superior• The contract should hold you blameless in case of

damage

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2-23: Oversight

• Vulnerability Tests• External vulnerability testing firms have expertise

and experience• They should have insurance against accidental

harm and employee misbehavior• They should not hire hackers or former hackers• Should end with a list of recommended fixes• Follow-up should be done on whether these fixed

occurred

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2-25: Governance Frameworks

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2-26: COSO• Origins

• Committee of Sponsoring Organizations of the Treadway Commission (www.coso.org)

• Ad hoc group to provide guidance on financial controls

• Focus• Corporate operations, financial controls, and

compliance• Effectively required for Sarbanes–Oxley compliance• Goal is reasonable assurance that goals will be met

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2-26: COSO

• Components• Control Environment

• General security culture

• Includes “tone at the top”

• If strong, weak specific controls may be effective

• If weak, strong controls may fail

• Major insight of COSO

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2-26: COSO

• Components• Risk assessment

• Ongoing preoccupation

• Control activities• General policy plus specific procedures

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2-26: COSO

• Components• Monitoring

• Both human vigilance and technology

• Information and communication• Must ensure that the company has the right

information for controls

• Must ensure communication across all levels in the corporation

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2-27: CobiT

• CobiT• Control Objectives for Information and Related

Technologies• CIO-level guidance on IT governance• Offers many documents that help organizations

understand how to implement the framework

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2-27: CobiT• The CobiT Framework

• Four major domains (Figure 2-26)

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2-27: CobiT

• The CobiT Framework• Four major domains (Figure 2-26)• 34 high-level control objectives

• Planning and organization (11)

• Acquisition and implementation (60)

• Delivery and support (13)

• Monitoring (4)

• More than 300 detailed control objectives

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2-27: CobiT

• Dominance in the United States• Created by the IT governance institute• Which is part of the Information Systems Audit

and Control Association (ISACA)• ISACA is the main professional accrediting body

of IT auditing• Certified information systems auditor (CISA)

certification

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2-29: The ISO/IEC 27000 Family of Security Standards

• ISO/IEC 27000• Family of IT security standards with several individual

standards• From the International Organization for

Standardization (ISO) and the International Electrotechnical Commission (IEC)

• ISO/IEC 27002• Originally called ISO/IEC 17799• Recommendations in 11 broad areas of security

management

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2-29: The ISO/IEC 27000 Family of Security Standards

• ISO/IEC 27002: Eleven Broad Areas

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Security policy Access control

Organization of information security Information systems acquisition, development and maintenance

Asset management Information security incident management

Human resources security Business continuity management

Physical and environmental security Compliance

Communications and operations management

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2-29: The ISO/IEC 27000 Family of Security Standards

• ISO/IEC 27001• Created in 2005, long after ISO/IEC 27002• Specifies certification by a third party

• COSO and CobiT permit only self-certification

• Business partners prefer third-party certification

• Other 27000 Standards• Many more 27000 standards documents are under

preparation

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The End

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