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NEW DEVELOPMENTS AT SHIPSERVStuart May, Chief Product OfficerLiam Herbert, Product Director, Marketplace & BI SolutionsIMPA Conference, 13 September 2017
Agenda
• A very quick corporate intro• Our vision for supplier side transaction efficiency• New buyer side reporting tools• Concept designs for spend analytics• Questions
ShipServ’s Mission
Our mission is to drive transformation of the maritime supply chain through digitisation, data insights, efficiencies and communications improvement
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The world’s largest marine procurement platform
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We successfully deliver millions of transactions every year
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….on a reliable and secure platform, backed up by 24/7 global customer support
Global coverage with 24x7 support
Selected vessel sectors only Includes vessels under 3rd party managementSource: IHS Fairplay Fleet data 2017 where there is a known technical manager, and vessels under 40 years old, and the vessel is over 200 GT
Penetration in key sectors
Supplier Transaction Efficiency Product Vision
Real Transaction Efficiency for
Suppliers
ShipServ will provide a one-stop-shop to
digitize all inbound and outbound transactions
Seamless digital connection with all
customers to eliminate all manual work
Transactions will flow into and out of your
own system. Your staff use a single system.
Buyers on ShipServ
It all starts with integration…
RFQ/PO
Your internal system
Quote/POC
Quote/POC
Or you can use our SmartSupplierApplication and it’s import/export
features (as thousands do!)
Inte
grat
ion
Buyers on ShipServ
RFQ/PO
Outbound translation
RFQ/PO
Quote/POC
Quote/POC
RFQ/PO
• No manual data input, fixes or workarounds• A consistent user experience and quoting process
Inbound translation
EDI and non-integrated buyers
(Excel, PDFs, portals)
RFQ/PO
Quote/POC
Quote/POC
Your internal system
(or Smart Supplier)
“Loo
se”
Inte
grat
ion
Introducing BuyerConnect
NEW BuyerConnect
How document translation works
Buyer creates RFQ or PO
Supplier forwards to
ShipServ
We extract data and feed into
integration RFQ/PO appears in your system (with original file as attachment)
Buyer receives quote or order confirmation as
normal
We fill in buyer quote
template/portal (optional)
You quote/confirm as normal
Pre-defined translator per buyer format
PDFExcel
Supplier advises us of a buyer they want to on-board
These mappings can used by any supplier that trades
with this buyer
Example
Excel format RFQ received by email Structured and standardised RFQ in your system
Buyers on ShipServ
Data cleaningRFQ/PO
Outbound translation
Catalogue
CleanRFQ/PO
Quote/POC
Quote/POC
Your internal system
CleanRFQ/PO
• No manual data input, fixes or workarounds• A consistent user experience and quoting process• Improved RFQ quality, with most transactions cleaned
Inbound translation
EDI and non-integrated buyers
(Excel, PDFs, portals)
RFQ/PO
“Tig
ht”
Inte
grat
ion
Quote/POC
Quote/POC
Add data cleaning to facilitate integration
How cleaning and collaboration works
Your system
Data cleaning and collaboration
Buyer sends RFQ
Clean RFQ
Your catalogue Previous mappings
Request clarification
Get responseSystem recommends mappings
by searching catalogue and using past mappings
User maps line items based on recommendations
Use Supplier APIs to enable full automation
Supplier’s Internal System
ShipServ Buyers(MTML “Compliant”)
IntegrationData Cleaner
Catalogue Mappings
Collaboration Services
Automatic Quote Creation
Price and Availability API
Automatically create and issue quotes to buyers
All Other Buyers(Not on ShipServ)
BuyerConnect
IMPA Benchmarking Tools
IMPA Spend Tracker
• Shows buyer what they are spending on IMPA coded products
• Identifies those where they are paying above market average prices
IMPA Price Benchmark
• Drilldown to analyse spend on a specific IMPA coded product
• Analyse by price, time and supplier location
• Provides supplier recommendations
Usefulness of tools determined by how consistently buyer uses IMPA coding system
Total spend on all IMPA products containing the word ‘lubricant’ with estimated overspend/underspend given to estimated market unit price for same item
User clicks through to view all purchases of a specific item, including name of supplier and a link to the actual transaction.
User can see when they buy the item and how the price they pay and the average market price fluctuates over time.
Supplier Performance Report• On demand ‘dossier’ on any of
your suppliers that you trade with via ShipServ
• Metrics on volumes, responsiveness, competitiveness, cycle times and more
• Benchmarked where possible against the overall supplier community
• First version available End Sept
Supplier Performance Report
At this point, the presenter provides a live demonstration to show the features of the Supplier Performance Report in full.
If you would like to view this demo, we have a video of the presentation on our website which you can access with the following link:
https://www.shipserv.com/info/news-feed/2017/09/15/video-shipserv-product-developments-for-buyers-and-suppliers
KPI Dashboard• Track key KPIs for
– E-Enablement– Operational performance– Supplier effectiveness– Average cycle times
• Maintain your own targets and track KPIs against them
• Anonymously benchmarked against the other buyers on ShipServ
• First version live Jan 2018
KPI Dashboard
At this point, the presenter provides a live demo to demonstrate the KPI Dashboard service in full.
If you would like to view this demo, we have a video of the presentation on our website, which you can access with the following link:
https://www.shipserv.com/info/news-feed/2017/09/15/video-shipserv-product-developments-for-buyers-and-suppliers
What is Spend Analytics?
....the process of collecting, classifying, enriching and analysing the data, with the outcome of providing actionable insights that will enable you to reduce your procurement spend, improve efficiencies and monitor spend compliance.
Make smarter buying decisions
Effective procurement strategies and decisions require answers to the following key questions:
• What are we buying?• How much are we spending?• Which suppliers are we spending with?• Who’s making those purchases?
.....so what’s preventing detailed answers to all these questions?
Understanding the data
• Fundamental to providing spend analytics and insights is understanding the data– Structured– Clean
• What we are doing?– Classify the data– ‘Normalisation’ and categorising of each transaction
• Algorithms• Machine Learning / Artificial Intelligence
Understanding the data
At this point, the presenter provides a live demo to demonstrate the Spend Analytics service in full.
If you would like to view this demo, we have a video of the presentation on our website which you can access with the following link:
https://www.shipserv.com/info/news-feed/2017/09/15/video-shipserv-product-developments-for-buyers-and-suppliers
Contact Us
For more information, please visit our website:
https://www.shipserv.com
If you would like to talk to one of our team members, please email: [email protected].