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PLM & CAD Consultancy
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PLM & CAD Consultancy
Content
• Resato’s challenges
• Connected Quality Solutions to PLM: First step for Resato to take
• Demo
• Connected Quality with ThingWorx: Near future
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PLM & CAD Consultancy
Resato’s challenges
• Managing change across engineering, manufacturing and service
• Disparate and redundant data sources, lack of current “single source of truth”
• Difficult to predict / track quality and to identify root cause of rising warranty / repair costs
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PLM & CAD Consultancy
Connected Quality Solutions to PLM
• Lessons Learned
• Continuous improvement
• Visibility
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Integrating Quality with PLM
Change-managed,
configuration-controlled
quality documents
(SOPs, work instructions,
quality manuals, audits)
associated to quality and
engineering
Document
Management
Change
Management
Q
Q
Parts
Management
Drive change directly from
quality investigations in the
same system from their
related quality artifacts
Directly reference
Enterprise parts
from Quality
processes such as
Complaints, NCs,
CAPAs, Audits
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Associate parts with
related documents and
track change history
Associate parts with
Complaints, CEMs, and
NCs logged against them
The Engineering Perspective on Integration with QualityIntegrating Quality into PLM enables Lessons Learned, Visibility, Continuous Improvement
Document
Management
Parts
Management
Change
Management
Change-managed
documents associated with
related parts
Manage change driven from quality
investigations in the same system with
parts and their related quality artifacts
Change-managed quality
documents associated with
their related parts
Q
Q
Lessons Learned
Understand issues against Parts, structures and documents throughout the product lifecycle
Visibility
Leverage a common, enterprise platform to manage documents, revisions, and traceability
Manage change to provide access to
latest revision of parts and documents
while storing traceable revision history
Continuous Improvement
Track quality issues from discovery through change: correction, prevention, and next-generation product or process improvements
How to link quality to PLMHandoff Between Engineering and Quality
Engineering Quality
Windchill PDM & Change Mgmt
PLM / Quality Synchronization
CAD model: Critical-to-Quality Characteristics
PLM Bill of Materials Data / Structure
PLM Part Data
Quality-Driven Change
Windchill Quality Solutions
In-Test or Fielded Product Quality
(FRACAS)
Manufacturing Quality
Reliability Engineering
Maintenance / Service Planning
Product and Process Risk Management
Statistical Analysis
PLM & CAD Consultancy
Demo
• Sharing eBOM with WQS
• Capturing quality issues/analyzing/decision making
• Triggering change from WQS into PDM
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PLM & CAD Consultancy
Connected Quality with ThingWorx
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PLM & CAD Consultancy
Why
Learn from the product’s operational behavior
– Provide Enterprise Visibility into Product Performance
– Capture and Provide Connected Product failure data in real time to Quality team
– Quickly capture and resolve fielded product failures to reduce warranty and service costs
– Reduce cycle time to respond to customer issues
– Generate and leverage enterprise-wide lessons learned
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Calculate Communicate Deliver
Calculate actual reliability, uptime, &
repair metrics
Identify Trends
Send Alerts
Generate Graphs
&
Reports
Inform Root Cause Analysis &
Corrective /
Preventive Actions
Performance
Operation
Environment
Mash-Ups
Windchill PLM, ERP / MRP, Other Quality
Systems, Web Services etc.
Quality, Reliability, Engineering, Mfg, Product
Management, Service, Marketing, Sales,
Executives, etc.
How
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Example: Real-time reviewed logging of failure and conditions
System
Identification
Environmental
Conditions
Location details
Automated Logging of Failure
Incidents
Failure
Condition
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Example: Generation of metrics from data
Compare Predicted
vs. Actual Failure
Rates
Identify Bad
Actors
Recognize
Trends
PLM & CAD Consultancy