pmbok training for pmo
TRANSCRIPT
PMO Education– PMBOK Overview
Tuesday, August 20th 9:00 a.m. – 1:00 p.m.
Training Room
The purpose of this course is to ensure that the entire Project Management Office (PMO) has the tools for utilizing the Project Management Body of Knowledge (PMBOK) principles - specifically around the Process Groups and Knowledge Areas - to build up the team's project management capabilities.
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Course Agenda
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Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up
Course Agenda
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Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up
Introduction
What are the Course Objectives? What is Project Management? Why PMI’s Project Management Body of Knowledge?
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Course Objectives
By the end of this course, you will be able to
Understand how to find the PMBOK Process Groups and Knowledge Areas Navigate the PMBOK as a resource to apply PMBOK principles to Project Management at Company Identify the soft skills associated with delivery according to PMBOK
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Pay attention... there will be pop quizzes!
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Rules of Engagement
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What is Project Management?
Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.
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Project Management Maturity Model
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Ad-hoc Level 1
Planned Level 2
Managed Level 3
Integrated Level 4
Optimized Level 5
SOURCE: Capability Maturity Model Integration (CMMI)
Why the Project Management Body of Knowledge?
First Edition 1995 Detailed methodology, process, and tools Repeatable, adaptable
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How is the Project Management Body of Knowledge organized?
Initiating Process Group
Planning Process Group
Executing Process Group
Monitoring and
Controlling
Closing Process Group
4. Project Integration Management5. Project Scope Management6. Project Time Management7. Project Cost Management8. Project Quality Management9. Project Human Resource Management
10. Project Communication Management
12. Project Procurement Management11. Project Risk Management
13. Stakeholder Management
Knowledge AreasProcess Groups
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Initiating Process Group
Planning Process Group
Executing Process Group
Monitoring and
Controlling
Closing Process Group
4.1 Develop Project Charter
4. Project Integration Management
4.2 Develop Project Management Plan
4.3 Direct and Manage Project Work
4.4 Monitor and Control Project Work 4.5 Perform Integrated Change Control
4.6 Close Project or Phase
5. Project Scope Management
5.1 Plan Scope Management 5.2 Collect Requirements 5.3 Define Scope 5.4 Create WBS
6. Project Time Management
6.1 Plan Schedule Management 6.2 Define Activities 6.3 Sequence Activities 6.4 Estimate Activity Resources 6.5 Estimate Activity Durations 6.6 Develop Schedule
7. Project Cost Management
7.1 Plan Cost Management 7.2 Estimate Costs 7.3 Determine Budget
5.5 Validate Scope 5.6 Control Scope
6.7 Control Schedule
7.4 Control Costs
8. Project Quality Management
8.1 Plan Quality Management
9. Project Human Resource Management
9.1 Plan HR Management
Process Groups
Knowledge Areas
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8.2 Perform Quality Assurance 8.3 Control Quality
9.2 Acquire Project Team 9.3 Develop Project Team 9.4 Manage Project Team
p. 61
Initiating Process Group
Planning Process Group
Executing Process Group
Monitoring and
Controlling
Closing Process Group
10. Project Communication Management
10.1 Plan Communications Management
10.2 Manage Communications
10.3 Control Communications
12. Project Procurement Management
12.1 Plan Procurement Management
11. Project Risk Management
11.1 Plan Risk Management 11.2 Identify Risks 11.3 Perform Qualitative Risk Analysis 11.4 Perform Quantitative Risk Analysis 11.5 Plan Risk Responses
13. Stakeholder Management
13.2 Plan Stakeholder Management
12.3 Control Procurements
13.4 Control Stakeholder Engagement
12.2 Conduct Procurements
13.1 Identify Stakeholders
13.3 Manage Stakeholder Engagement
11.6 Control Risks
Process Groups
Knowledge Areas
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12.3 Close Procurements
p. 61
Pop Quiz #1What does PMBOK stand for?
Project Management Body of Knowledge
What are the PMBOK Process Groups?
Initiating Planning Executing Monitoring and Controlling Closing
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Course Agenda
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Course Introduction
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up
Module 1: Knowledge Areas
Knowledge Areas
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Project Case Study
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Marriott Bedding Case Study
Time limit: 3 minutes
4 Project Integration Management
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What is Project Integration Management?
Identify, define, combine, unify, and coordinate the various processes and project management activities within the Project Management Process groups.
p. 63
4 Project Integration Management
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What activities does Project Integration Management include?
Coordination across Process Areas
Communication
Making decisions
p. 63
4 Project Integration Management
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What are the outputs of the Project Management Plan?
Scope baseline, schedule baseline, cost baseline;
Subsidiary plans to include scope management, requirements, schedule
p. 76
4.1 Develop Project Charter
22p. 66
4.1 Develop Project Charter
What is included in a project charter?
Project purpose or justification, Measurable project objectives and related success criteria, High-level requirements, Assumptions and constraints, High-level project description and boundaries, High-level risks, Summary milestone schedule, Summary budget, Stakeholder list, Project approval requirements Assigned project manager, responsibility, and authority level Name and authority of the sponsor or other person(s) authorizing the project charter.
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Hint: Turn to page 71
p. 71
Project Case Study #2 - Project CharterProject purpose or justification
Measurable project objectives and related success criteria
High level risks 24
Group Exercise #1Split into 2 groups - Group A and Group B
Group A: Scope Management, Time Management Group B: Cost Management, Quality Management
Discuss and prepare the following:
Describe the process area What components have you used? How?
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Time limit: 20 minutes
Group Exercise #1
Describe the process area.
What components have you used? How?
What is new? How can you use this at Company?
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5 Project Scope Management
What is WBS?
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Work Breakdown Structure
p. 105
5.4 Create WBS5.4.2.1 Decomposition Dividing and subdividing the project scope and project deliverables into smaller, more manageable parts. Work package is the work defined at the lowest level of the WBS for which cost and duration can be estimated and managed. The level of decomposition is often guided by the degree of control needed to effectively manage the project.
28p. 128
5.4 Create WBS
29p. 125
Sample WBS
30p. 129
Project Case Study #3- Create WBS
Create WBS for the Marriott Case Study
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6 Project Time Management
Activity Definition
Activity Sequencing
Project Schedule
32p. 141
7 Project Cost Management
Budgeting
Finance
33p. 193
8 Project Quality Management
Quality Metrics
Quality Audit
34p. 227
Pop Quiz #2When do you begin developing the project charter?
What is a WBS?
Name 3 Knowledge Areas that we have discussed so far.
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Pop Quiz #2When do you begin developing the project charter? In the beginning!
What is a WBS? Work Breakdown Structure
Name 3 Knowledge Areas that we have discussed so far. Integration, Scope, Time, Cost, or Quality
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Course Agenda
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Course Introduction
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up
Module 1: Knowledge Areas
9 Project Human Resource Management
What are the Human Resource elements of project management?
Team building Resource calendars Onboarding and orientation Staff assignments Team performance
39p. 255
10 Project Communications Management
Project Communications Management includes the processes that are required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information.
40p. 287
Case Study #4: Communication Plan
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Audience/ Stakeholder
Group
Purpose/ Objective
Format (meetings, email,
status, etc.)Frequency Responsible
10.2.2.5 Performance Reporting
Performance reporting involves the periodic collection and analysis of baseline versus actual data to understand and communicate the project progress and performance as well as to forecast the project results.
43p. 301
Case Study #5: Status Report
Accomplishments
Next Steps
Risks
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Status Reporting: Best Practices
Keep It Simple
Clear/ concise
Unambiguous
Active vs. passive tense
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Group Exercise #2Split into 2 groups - Group A and Group B
Group A: 11 Risk Management Group B: 12 Procurement Management
Discuss and prepare the following:
Describe the process area What components have you used? How?
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Time limit: 10 minutes
Group Exercise #2
Describe the process area.
What components have you used? How?
What is new? How can you use this at Compn?
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11 Project Risk Management
Risk Identification
Probability vs. Impact
Risk Responses
48p. p. 309
12 Project Procurement Management
Contract Administration
Purchase Orders
Vendor Management
49p. 355
13 Project Stakeholder Management
Project Stakeholder Management includes the processes required to identify the people, groups, or organizations that could impact or be impacted by the project, to analyze stakeholder expectations and their impact on the project, and to develop appropriate management strategies for effectively engaging stakeholders in project decisions and execution.
50p. 391
Power/ Influence Grid
51p. 397
Stakeholder Engagement Matrix
52p. 403
Pop QuizWhat are the PMBOK Knowledge Areas?
What can I use to plan communications for my project?
I have defined the scope of my project and need to develop a schedule, what should I do next?
What are available responses to risk?
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Break: 5 minutes
Pop QuizWhat are the PMBOK Knowledge Areas? Integration, Time, Cost, Human Resource, Risk, Procurement, Stakeholder, Quality, Communication
What can I use to plan communications for my project? Communication Plan
I have defined the scope of my project and need to develop a schedule, what should I do next? Create WBS
What are available responses to risk? Avoid, Transfer, Mitigate, Accept
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Course Agenda
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Course Introduction
Module 1: Knowledge Areas
Module 3: Interpersonal Skills
Course Wrap-Up
Module 2: Process Groups
Process Groups
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Initiating Process Group
57Annex A1, p . 425
Planning Process Group
58Annex A1, p . 428
Executing Process Group
59Annex A1, p . 445
Monitoring and Controlling Process Group
60Annex A1, p . 451
Closing Process Group
61Annex A1, p . 460
Pop Quiz
What Process Group touches every Knowledge Area?
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Any Questions?
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Break/ Lunch: 15 minutes
Course Agenda
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Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Course Wrap-Up
Module 3: Interpersonal Skills
Interpersonal Skills
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Interpersonal Skills for Successful Project The key to your project’s success is the project team.
66p. 513
Group Exercise
1. What would you define as interpersonal skills?
2. Prioritize the top 3 interpersonal skills for project managers at Company.
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Group Exercise...Cont’d
Interpersonal Skills
Behaviors
Behaviors
Behaviors
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Group Exercise...Cont’d
Rating Scale: 1-5 1: Not at all 2: A little 3: So-so 4: Most times 5: Always
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What will you do differently?
Write down 3 new behaviors you will take on to help develop your interpersonal skills.
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Course Agenda
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Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up
Feedback
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Next Steps
• PMBOK Resource • PMO Wiki • ITIL Training • 4 PMI PDUs (Cat B - Continuing Ed) • PMP certification
Thank you!73