pmi january gr version 2

7/30/2019 PMI January GR Version 2

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An Approach

To Developing a PMOA Case Study

John Thompson

January 2011


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Introduction.....

Objective:

Share an approach to defining, planning, implementingand developing a Project Management Office.

John Thompson Bsc. PMP

16 years exper ience in project, programme, po rtfo l io and c hange

management ..led and overseen multiple large infrastructure,

product & change programmes and established PMOs in both

the pr ivate and pub l ic sectors.

CompassPoint Ltd. provides consu l tancy & advisory services in

project, programme & change management.


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Agenda

ApproachA PMO framework

Discovery approach & outputs

Improvement ProgrammeProgramme Structure

Programme Content

AssessmentDevelopment roadmaps

Conclusions


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Project -

ProgrammeDepartmentalEnterprise

A PMO Framework..

Strategic

Operational

Functional

Which of these

21 different PMO

models would

best support the

organisation?

?

PMO framework defines different PMOs based on 2 dimensions- SCOPE & SERVICES -


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Discovery Approach

Strategic Review to assess capability and determine the priority services to

be provided by the PMO.

Cross section of senior management undertook

structured review of 6 key components of Project

Management (over structured 50 questions):

Scored current practice against good practice

Follow up 1x1reviewsWorkshops to review assessments

Scoring provided a strongest weakestassessment

across the 6 components.

Scoring also provided lowest - highestpriority for

improvement across the 6 components.


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Final Outputs from Strategic Review

Strategic Review gave us an:

Assessment of current practice & capability.

Assessment of improvement priorities andpriority

services to be provided by the PMO

A comprehensive review of these assessments told us:

The improvement effort needed to address multiplepriority areas.in a co-ordinated way.

An integrated Improvement Programme was

required.

Process, Governance & Oversight

Skills & Support Structures

Tools & Systems

Project Prioritisation


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Project -

Programme

DepartmentalEnterprise

Direction Setting..

Strategic

Operational

Functional

Returning to the question what type of PMO we now had an answer!

Primary

Secondary

Partial


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Improvement Programme


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The Improvement Programme..

.the role of the PMO is to implement an integrated PM

Improvement Programme primarily Operational in nature

IT Prioritisation Process

Align IT developments with

strategy and optimise return

on IT investment.

Support Framework

Develop in-house support

services & tools and provide

practical assistance to PMs.

Project Management Process

Establish a standard way of

managing, overseeing and

delivering projects.

Training & Development

Improve in-house Project

Management skills and

competency.

Improvement

Programme


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Project Management Process..

a process that was a RIGHT fit for the organisation!

But whatstandard way ?


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Project Management Process..

Process (PM Process) employs a 5 stage life-cycle:

Objectives & deliverables defined for each stageApproval gates and defined project governance

Standardised reporting & change control

(also a fast-track process for small less complex

projects)

PM Process aligned with operational processes:

Operational process (IT, Finance, Procurement)

activities & outputs aligned with PM Processstages

Holistic framework for management of projects


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Training & Development..

Integrated 3 level training & development

programme

Dual emphasis on PM Process and ProjectManagement

Strong emphasis on post training evaluation &

improvement

Key objective build in-

house competency in both

PM Process and generic

Project Management


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Support Framework..

Support

Structures

Support

Systems

Documents

& Tools


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Project Prioritisation..

Prioritisation process integrated with PM

Process & engages senior management

Focus on initiation and business case stageswith selective project closure reviews

Key driver in PM Process adoption and

compliance

An opportunity to both:

Adopt consistent approachto prioritisation

Embed PM Process as

organisation standard


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AssessmentDevelopment roadmap

Conclusions


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PMO Development Paths..

PMO Framework can assist in charting a development roadmap for the PMO

- a 3 dimensional matur i ty m odel -

For each of the 3 Enterprise

PMO service categories a

maturity model has been

developed (3 maturity

models)

Each model defines 4

maturity stages and the

services associated with

each stage..

This provides both a current

maturity assessment and

various PMO development

options


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Conclusions.

In less than 12 months project management practice & capability

improved substantially

Change ManagementProject Management

The PMO framework assisted in defining the type of PMO & service

options but also in identifying future development choices.

The engagement of management in analysis and subsequently in design

was critical in PM Process adoption and the embedding effort..

The introduction of a project management methodology and a PMO to

drive adoption requires both project and change management

disciplines


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THANK YOU