pmi-oc instructor orientation 2.3

8/6/2019 PMI-OC Instructor Orientation 2.3

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PMI-OC - PMP CertificationExamination Preparation Course

Instructor Orientation

8 September 2007

Theme: Better and Better


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Instructor Themes September 2007

Better & Better

January 2007 Create a Significant

Learning Experience

January 2006 New material, New

Faces

October 2005 Building Bridges LA-

OC joining forces

Winter 2005 Value of Co-Instruction

Fall 2004

Be Prepared

Spring 2004

Excel at Instruction (inspite of handicaps)

Winter 2004

Increase Consistency ofInstruction

Fall 2003

Improve Materials(OuterCore & Sybex)


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Session AgendaTopic Time Facilitator

Welcome 5 minutes Lead Instructor

Introductions & Groups 5 minutes Lead Instructor

Review of Instructors Role 45 minutes Lead Instructor& Co-Instructor

Break 5 Minutes

Tips to Instructors & 1-minute practice 55 Minutes Co-Instructor& Lead Instructor

Break 5 minutes

Continue Instructor practice 55 Lead Instructor& Co-Instructor

Wrap-up 5 minutes Lead Instructor

Total 240 minutes 8 AM -12 Noon


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Ground Rules

Stay on schedule

Stay on topic Conduct one conversation at a time

Provide feedback

red light / green light

Make accomplishable suggestions


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Introductions

Introduce Yourselves

Name

Background and Relevant Experience

Motivation for Teaching


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Acknowledgment

Acknowledge that you are:

Project Management Professionals Experienced Project Managers

Knowledgeable Project ManagementInstructors


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Instructor Orientation Goal Is Not About Teaching

UC, CSU, Corporate, Private, etc.

Is About Improving PMI-OC Course Improve quality of instruction

Improve consistency of delivery

Embrace your participation and solicitfeedback

All feedback is helpful


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Course Philosophy and Goals

Course Philosophy & Goals

Themes & Recommendations


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Course Philosophy

PMI-OC will provide all the studymaterials and training to enable a

student to pass the PMP certificationexamination

Leave no student behind (unstated)


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Course Goal Goal is to prepare students for

success in the exam:

Understand learning commitmentrequired

Prepare for certification examination

Take and successfully pass the PMP

certification examination Become contributors to the profession

and PMI


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Course GoalGoal is not to:

Teach project management concepts

Solve project management problems Provide advice about the real-world

application of project management


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Class Evaluation Themes Clarify materials

Content of questions not covered inreference text, slides or lecture Action: Provide constructive feedback to

OuterCore

Improve quality of instruction

Preparation of instructors

Action: Leverage techniques and knowledge ofparticipants in this session

Value of co-instruction Action: Encourage planning with co-instructor


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Recommendations Recommendations from Student

Evaluations

Explain concepts Help synthesize information

Provide real-world examples thatrelate to PMBOK

Be cautious about real-world examplesthat do not relate to PMBOK


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Recommendations Recommendations from Instructor

Practice

Provide handouts or white boardexamples

Highlight important concepts in thePMBOK

Expand explanations when dissectingquestions and selecting answers


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Session Structure

Session Schedules


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Morning SessionSchedule Topic

8:00 AM 9:45 AM Slide Presentation

9:45 AM 10:00 AM Break

10:00 AM 10:30 AM Take and Score Practice Test

10:30 AM 11:00 AM Review Practice Test

11:00 AM 12:00 AM Questions and Answers


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Afternoon SessionSchedule Topic

1:00 PM 2:45 PM Slide Presentation

2:45 PM 3:00 PM Break

3:00 PM 3:30 PM Take and Score Practice Test

3:30 PM 4:00 PM Review Practice Test

4:00 PM 5:00 PM Questions and Answers


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Ancillary Learning Materials

Caution students not to read too much

extracurricular material in that it issometimes more confusing than helpful.


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Instructor Responsibilities

Instructor Responsibilities


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Embrace Consistent Approach Understand course philosophy & goal

Learn relevant course materials

Understand instructor responsibilities Follow consistent delivery approach

Participate in instructor orientation

Provide constructive feedback forimprovement


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Prepare to Present Be Prepared

Review Instructor Orientation Guide Review relevant PMBOKchapter Review OuterCore Overview Review the OuterCore Slides and understand

their meaning Identify relevant examples that relate to PMBOK Review OuterCores questions and understand

the answers

Work from the questions backwards Present at the proper level for retention Practice pacing presentation


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Prepare with Co-Instructor Meet with Co-Instructor

Review slides together and determine points

Review the questions together and determine

points Determine if there are general points to be

made

Determine if any exercises, study tips, and / orhandouts are needed and who is responsible

Rehearse or script who will say what and when


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Teach in Partnership Instructors Have Partner -- like a pilot

and co-pilot, both capable of flying

the plane Act as a unit

Provide opportunity for both to teach

Be a time keeper for one another

Help monitor immediate feedback andwatch for non-verbal clues

Do not interrupt one another


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Co-Instructor Allow instructor to teach and students

to focus

Assist when instructor is unable to makea point

Consider the value-added beforeinterjecting

Make your point when there is a naturalopening

Use phases like I would like to add to


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Present Positively Keep Session Focused Positively

Convey all information and your knowledge in apositive light.

Be upbeat in your presentation style anddemonstrate enthusiasm.

Be alert to students who inject negativity; respondby realigning the class in a positive direction.

Expect one student who knows at least as much as

you do about your topic. Use phrases like:

I have never heard it put that way before.

and Thank you for your contribution.


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Uphold PMBOK Support PMBOK

Remind students about class goal

Acknowledge PMBOKis limited, but alsobroad.

Point out PMBOKwas written and editedby volunteers

Use phrases like PMBOKis ambiguous in

places Refocus students their goal:

Pass the exam!


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Add Value Focus on passing the PMP certification

examination Offer pertinent ancillary information

Provide examples consistent with PMBOK

Turn war stories into examples 30 seconds, on topic and with a PMBOK

point

Help students synthesize and offer studytips

Check your ego at the door


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Communicate Clearly Make communication clear, concise,

complete and understandable Identify student industries and provide

relevant examples Acknowledge and repeat questions

Test student understanding by asking them toexplain

Use PC (rather than slides) as prompt

Stand to side of screen, not in front of it

Use dark marker when writing on the board(no red/yellow colors Blue/Black Only)

Use phrases likeAre we OK?


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Provide Accurate Info

About PMP Certification Exam Be familiar with current exams

structure:

200 Questions, 175 count, 25 Questionsare being tested.

Minimum score (%) in each category.


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Learn from Teaching Review Evaluations

Inform your students in advance thatyou require their instructor evaluations

Review their evaluations at end of class

Ignore statistical outliers


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Ensure Quiet Testing Time Ensure quiet time during practice

examination

Avoid interrupting students withadditional comments

Take your conversations outside theclassroom (e.g., cell phone call)

Follow the six foot rule everyonemust stay 6 feet away from the doorduring the testing.


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Stay on Topic Action Items / Parking Lot

Place unrelated items in parking lot

Document action items and review atend of session

Refer project management questions toPMI-OC breakfast meetings

Understand content of orientation andoptional sessions


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Manage Feedback Be receptive to immediate feedback

Yellow (warning)

Red (stop)

Green (continue)

Tips Follow student feedback (within reason)

Ask for feedback forms at session end


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Provide Afternoon Breaks

Students lose focus in the afternoon

Breakup session with exercises oractivities

Encourage students to take some five-minute stretch breaks


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Consistent DeliverySummary of Your Approach

Respect the schedule

Stay focused on topic

Manage feedback diplomatically


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Break

5 minutes


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Presentation ExcellenceThe Three Parts of a Speech

1. Open Gets the AudiencesAttention

2. Body States the MainPoint(s)

3. Close Moves the AudienceTowards Your Purpose


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Presentation ExcellencePart 1: Open

Use It to Get the Audiences

Attention by Means of: Startling Facts

Personal Experience

Reference to the Occasion


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Presentation ExcellencePart 1: Open

Tell What You are Going to Talk

About. Keep It: Simple

Clear

Concise


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Presentation ExcellencePart 2: Body

Use the Body to Deliver the Main

Point(s). Present Your Message ina Logical Pattern:

Logical Patterns Allow Audience toUnderstand, Recall the Information

Received


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Build Your Speech Around Your

Purpose: Persuade

Inform

Motivate & Inspire


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Use the Body to Deliver the Main

Point(s). Present Your Message ina Logical Pattern:

Logical Patterns Allow Audience toUnderstand, & Recall the

Information Received


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Presentation ExcellencePart 3: Close

Focuses the Audiences Attention on

the Ultimate Reason for SharingYour Message, i.e., on YourPurpose:

Summarize

Return to Your Main Theme


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Presentation ExcellencePart 3: Close

Signals the Audience, Alerts Them to a

Moment of Decision, That It Is Time toEvaluate the Information, to Make aJudgment:

Review

Summarize

Return to the Opening Theme

Move Toward Your Purpose


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Presentation ExcellenceDelivery

Nervousness

Channel Your NervousnessInto an Enthusiastic Delivery

(Martin Luther King, Jr.)


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Verbal Communication

Choice of Words:

Use Definite, Specific, ConcreteLanguage

Prefer the:

Specific to the General

Definite to the Vague

Concrete to the Abstract


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Speak Out!

Speak Clearly; Speak to Be Understood.

Stay on Mission!


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Presentation ExcellenceNonverbal Communication

Posture Gestures

Eye Contact


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Posture

Be Guided by Your Knowledge ofAudience & Occasion.

Your Stance Lets the Audience Know,If the Occasion Is Formal or Informal.


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Gestures

Suit the Occasion to the Word(Shakespeare)

Emphasize Important Points

Use Natural Gestures


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Eye Contact

Use It to Establish Support With Your

Audience Look for a Friendly Face

Focus on a Small Group

Look to the Whole Group. This Tells the

Audience that You are Speaking WithThem


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Presentation ExcellenceVisual Aids

They Compete With Your Words for the

Audiences Attention

They Must Be Integrated With Your Speech Use Them Only When They Add

Understanding to Your Message

Make Them Simple & Easy to See

Tie Them to Your Words

Practice Using Them


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1-Minute Instructor Practice

How can we improve thispresentation, documentation and thePMP certification examination

preparation course?


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Next Steps

Form Groups

Select Single Slide for Each

Person Practice Teaching a Single Slide

Present Single Slide to Audience

Receive Feedback from Audience

Review Feedback in Group


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Break

5 minutes


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Lessons Learned

Instructor Practice Sessions

Peer Review Feedback


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Revision HistoryNo. Version

FromVersion To Date of Change Change Reference

0 1.0 1.1 Dec 2004 Incorporated changes from general feedback. L Bagwell

1 1.1 1.2 January 2004 Incorporated changes from Instructor Orientation. L Bagwell

2 1.2 1.3 March 2004 Incorporated changes from Winter 2004 Student Evaluations.L Bagwell

3 1.3 1.4 April 2004 Incorporated changes from Winter 2004 Lessons Learned. LBagwell

4 1.4 1.45 April 2004 Synchronized with Instructor Orientation Guide. L Bagwell

5 1.45 1.5 May 2004 Updated based on instructor orientation session. L Bagwell

6 1.5 1.6 August 2004 Updated based on self-review, rather than instructororientation session. L Bagwell

7 1.6 1.7 January 2005 Updated based on Fall 2004 lessons learned, additional

materials provided, results of student evaluations.Incorporated feedback from instructor orientation session. LBagwell

8 1.7 1.8 October 2005 Edited down content, added Instructor tips and new PMBOKGuide review. M Graupner

9 1.8 1.9 January 2006 Updated to the 2006 3 hour format

10 1.9 2.0 January 2007 Included selected principles of presentation excellence

11 2.0 2.2 April 2007 Fixed bugs, improved formatting for legibility

12 2 2 2 3 S t b 2007 R d f t ld t t d f d

pmi-oc instructor orientation 2.3

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