IT Strategic Plan (2011-2016)

Prince Mohammad Bin Fahd University

(PMU)

IT Strategic Planning Timeline

•New CIO Arrives End of January 2011•February 2011 Initial Assessment & Presentation to Director

General, Engineering and Technical Affairs•May 2011 IT Strategic Plan Draft Presentation to Director

General, Engineering and Technical Affairs •June 2011 Recommended IT Strategic Plan Release to

Community for Comment & Feedback

Prince Mohammad University’s mission is to achieve the following objectives:

•To contribute to the advancement of human intelligence and promulgation and development of knowledge.

•To prepare candidates in various fields of human knowledge through utilizing modern technologies in the educational process.

•To transform the graduate to play a pioneering and leading role in the community, enabling him or her to take responsibilities and contribute to solving problems through innovative thinking, collective work, reflection and self-development.

•To link academic programs and specializations with actual requirements of the surrounding work environment. This will be achieved by maintaining effective participation and cooperation between the University and local business firm.

•To guide research activities to create solutions for persistent problems in surrounding communities, through applied research and technical consultation.

•To provide community service through continuous training and education

Executive Summary:IT Strategic Planning Process

•Review of Institutional and ITD-Specific Mission, Vision, Values and Principles

•Review of ITD-Specific Goals and Assessment of Progress Achieved (2006-2011)

•SWOT Analysis for IT at PMU• IT Strategic Goals and Initiatives (2011-2016)

TEIC IT Mission

In order to achieve its vision of a technology-enabled, learning-centered environment, the PMU will develop a set of core technology competencies and areas of expertise:

•Infuse information and educational technologies into all curricula and learning programs.•Ensure that the university administration will utilize an integrated management information system.•Incorporate IT into the facility design.•Focus IT services on employing contemporary technologies that keep up with the world's changing technology environment.

Prince Mohammad University’s Vision

The vision of founders of the University is to be unique and distinguished higher education institution that participates in:

oPreparing future leaders in various fields of human knowledge and its application.

oEnriching and developing intelligence.oExploring innovative methodologies and technologies

to achieve its objectives.oBreaking the barrier between academic and business

society.

TEIC IT Vision

PMU is synonymous with and identified as the leading IT-based institution in the international region. The ultimate goal of this technology vision is to make it possible for the PMU to create a learning-centered environment.

The infusion of technology into the university environment will enable students to obtain the information they need, when and where they need it, so they can effectively pursue their goals of academic excellence and professional competencies.

TEIC IT Values and Principles

This vision is supported by underlying values and principles:Information technology serves the mission of the university.

•To the extent possible, IT will preserve Saudi values.•IT will serve to help protect intellectual property.•IT will be convenient, high-quality, and user-friendly.•IT will not consume an inappropriate portion of the PMUs budget.

Though central to distinguishing the university from other institutions in the Kingdom, technology at PMU will never be an end unto itself. Technology will be a tool that assists students in building their professional competencies, abilities in critical thinking, skills in problem solving, and dedication to leadership and teamwork.

Achievement of TEIC IT Goals (2006-2011)

•Goal 1: Respected and advanced Saudi cultural values in a changing learning environment.

•Goal 2: Provided students with the superior technology infrastructure that has equipped them with the technology skills to function in the current and emerging working environments.

•Goal 3: Provided faculty with the superior technology infrastructure that enables them to excel in the delivery of effective instruction.

•Goal 4: Provided administrators with a cost effective, flexible, reliable, and secure IT environment that meets the business needs of the university.

Achievement of TEIC IT Goals, Cont. (2006-2011)

•Goal 5: Provided technology tools to facilitate effective student support services.

•Goal 6: Made first steps toward providing an IT governance structure that includes university faculty, students, and staff as well as industry in a collaborative environment.

Note: See Detailed Presentation on "Achievement of TEIC IT Goals (2006-2011)" for Further Information.

IT SWOT Analysis 2011: Strengths, Weaknesses, Opportunities and Threats

•After revisiting the goals set for IT by TEIC at the University’s founding and assessing progress made towards achieving those goals (2006-2011), the core IT leadership team performed a SWOT analysis at Prince Mohammad bin Fahd University to provide a framework for the next phase of IT strategic planning at PMU.

•A candid assessment of internal strengths and weaknesses forms the basis for taking advantage of external opportunities and minimizing the potential impact of external threats.

•Inputs into the SWOT analysis include the 2010 EDUCAUSE Survey of Top IT Issues and the New Media Consortium/ELI Consortium 2011 Horizon Report.

Top Ten IT Issues 2011 (Educause)

1.Funding IT2.Administrative/ERP/Information Systems3.Teaching and Learning with Technology4.Security5.Mobile Technologies6.Agility/Adaptability/Responsiveness7.Governance, Portfolio/Project Management8.Infrastructure/Cyberinfrastructure9.Disaster Recovery / Business Continuity10.Strategic Planning

Horizons Report 2011 (ELI and NMC):Looking Ahead to 2016

•Time-to-adoption: One Year or Less oElectronic BooksoMobiles

•Time-to-adoption:Two to Three Years oAugmented Reality oGame-Based Learning

•Time-to-adoption: Four to Five Years oGesture-Based ComputingoLearning Analytics

SWOT Model

Strategic IT Goals (2011-2016):Building on Progress Towards TEIC IT Goals

•Goal 1: Accountability Through IT Planning, Process & Metrics•Goal 2: Support Academic Excellence (Student Learning and

Success; Faculty Research and Publishing)•Goal 3: Support Optimization of Business Processes•Goal 4: Support Recognition as Premier University•Goal 5: Keep IT Infrastructure Current, Appropriate and Secure

•Objective 1.1: Establish & Implement Key Performance Indicators (KPIs) to Improve Monitoring and Reporting on IT Functions

•Objective 1.2: Establish SLAs With External Vendors and Internal Customers

•Objective 1.3: Establish Systems Management Life Cycle (Change Management, Prioritization, Work Plans)

•Objective 1.4: Establish IT Governance: Advisory Committees, Domain, Structure, Policies and Procedures

•Objective 1.5: Restructure IT Organization to Reflect Growth & Maturity of the Institution

Objectives for Reaching Goal 1:Accountability through IT Planning, Process & Metrics

•Objective 2.1: Optimize Use of Existing Technology: Get Students and Faculty to Use Academic Technology We Already Have (Contextual IT Help System, Induction Program, Continuous Faculty Education)

•Objective 2.2: Support Blended and E-Learning, as Well as Student Life Activities and Faculty Academic Work (Blackboard Upgrade, Tablet Computing, Mobile Computing)

•Objective 2.3: Continue to Improve Classroom Technology (Surface Computing/Touch Interface)

•Objective 2.4: Academic Process Continuity Planning•Objective 2.5: Support Student Life Cycle and Student

Retention

Objectives for Reaching Goal 2:Support Academic Excellence (Student Learning and Success; Faculty Research and Publishing)

•Objective 3.1: Get Staff to Use Business Technology We Already Have (Contextual IT Help System, Effective Staff Induction Program, Continuous Staff Education)

•Objective 3.2: Full ERP (Banner 8 Upgrade, Additional Banner Modules, Luminis 5 Upgrade)

•Objective 3.3: Business Process Continuity Planning•Objective 3.4: Support for Budget Life Cycle•Objective 3.5: Support Work Flow Analysis, Planning,

and Optimization (Document and Content Management)

Objectives for Reaching Goal 3:Support Optimization of Business Processes

•Objective 4.1: IP-based Interactive Multimedia (Locational, Proximity and GPS Based)

•Objective 4.2: Visibility of High Tech IT Innovation•Objective 4.3: University Web Presence•Objective 4.4: Visible Communication of University

Success•Objective 4.5: Utilization of Web 2.0 Technology

(Social Media and Networking)

Objectives for Reaching Goal 4:Support Recognition as a Premier University

•Objective 5.1: Server Consolidation and Virtualization•Objective 5.2: Business Continuity Platform (Backup Data

Center)•Objective 5.3: Technology Refresh Plan (Desktops, Data

Center, Network, etc.)•Objective 5.4: Cloud Computing Practices•Objective 5.5: Cohesive Infrastructure Architecture to Guide

Future Infrastructure Development•Objective 5.6: Scalability and Capacity Planning to Ensure

Infrastructure Performance •Objective 5.7: Consistency of User Experience on the Campus

Network and Outside the Campus Network•Objective 5.8: Effective (Unobtrusive) Security Systems

Objectives for Reaching Goal 5:Provide Current, Appropriate & Secure IT Infrastructure