pneumatic tubes final slides 02dec

15
Pneumatic Tube Delivery System Optimization Shawn Kozey Benjamin Schneider Andrew Huettner ENMA 6050 Fall 2009

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Page 1: Pneumatic Tubes Final Slides 02DEC

Pneumatic Tube Delivery

System Optimization

Shawn Kozey

Benjamin Schneider

Andrew Huettner

ENMA 6050

Fall 2009

Page 2: Pneumatic Tubes Final Slides 02DEC

System Function

A hospital uses a

pneumatic delivery

system.

The system is used

to quickly send small

items throughout the

hospital.

◦ i.e. like a drive through

at a bank

Page 3: Pneumatic Tubes Final Slides 02DEC

Problem

Tubes are needed to send items through

the delivery system.

The pharmacy does not always have tubes

available to send.

Consequently the pharmacy must devise

ways to obtain tubes.

◦ Send out a page

◦ Collect them manually

Page 4: Pneumatic Tubes Final Slides 02DEC

Problem Importance

The pharmacy delivers prescriptions.

If pharmacy cannot count on tube system

to make deliveries in a timely manner:

◦ Time is wasted

Deliveries can be made more quickly by tube than

by hand

◦ User satisfaction is negatively impacted

Page 5: Pneumatic Tubes Final Slides 02DEC

Team Goal

Identify reasons why the pharmacy

frequently lacks tubes.

Suggest and prioritize methods to

eliminate the pharmacy’s lack of tubes

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TUBES NOT RETURNING

TO PERSON A

PEOPLE

ENVIORNMENT

PROCESSEQUIPMENT

MANAGEMENTMATERIALS

TUBE SYSTEM

SENDING TUBES SENDING TUBES

TUBES

A (PHARMACY)

NOT ENOUGH

NOT WORKING

SENDS THE MOST TUBES

SYSTEM DOWN

FOR MAINTENANCE

TUBE STUCK IN

SYSTEM

RECEIVING TUBES

RETURNING TUBE INTO SYSTEM

REQUESTING TUBES

PHONE

PAGE

TUBE SENT TO WRONG

LOCATION

B (LAB)

C (NURSING STATION)

RECIEVES THE MOST TUBES

RECIEVES AND SENDS TUBES

THE SAME

INABILITY TO CONTROL THE

SUPPLY OF TUBES

DOESN’T MOTIVATE PEOPLE

TO RETURN TUBES

PROCESS MANGEMENT AT

EACH STATION

ALLOCATE FUNDS

OPTIMIZE SOFTWARE

METHOD OF WEIGHT

STATIONS

USE CORRECT NUMBER OF TUBES

REQUESTING TUBES

PHONE CALL

PAGE

RECEIVING TUBES

DOESN’T FOLLOW PROCEDURE

RETURNING TUBES INTO SYSTEM

OUT FOR REPAIR

LATCHING

FILLING

HORDING TUBES

Page 8: Pneumatic Tubes Final Slides 02DEC

Person B decides what to do

with tube (carrier) after

receiving it. RPN = 512

Action

Tubes were sent,

but not returned

Effect

People who need

carriers do not have

them.

Condition

Person B does not

have enough time to

send tube back.

Action

Person B panicked last

time he needed to send

a tube

Action

Person B urgently

needs to move on to

the next task

Action

Person B does

not return tube Condition

Person B is not

aware that a tube

shortage exists

Action

Person B does not

feel the need to

return a tube

Condition

Person B is focused on

present time management,

not feeling he has time for

“nice-to-haves”

Condition

Receiver (person B)

hordes tubes

Condition

No tubes were available

to send.

Action

Person B sends

more tubes than he

receives

Condition

Person B does not

receive a tube back for

each tube he sends

Page 9: Pneumatic Tubes Final Slides 02DEC

Before/After Corrective Action

ComparisonTube Project FMEA

Ranked List of Failures

Activity RPN

Item sender requests tubes 120

Investigate tube arrival 160

Plant maintenance optimizes tube system software 280

Tube usage procedure 320

Send an item in a tube 320

Determine needed number of tubes 420

Tube receiver (B) deceides what to do with tube after having received a sent item 512

Tube Project FMEA

Ranked List of Failures After Corrective Action

Activity RPN

Investigate tube arrival 48

Item sender requests tubes 80

Send an item in a tube 128

Tube usage procedure 160

Plant maintenance optimizes tube system software 168

Determine needed number of tubes 187

Tube receiver (B) deceides what to do with tube after having received a sent item 200

Page 10: Pneumatic Tubes Final Slides 02DEC

One week

period

System

(min)

Pharmacy

(min)

Avg lift time 1:17 1:16

Avg travel time 1:59 1:48

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Page 12: Pneumatic Tubes Final Slides 02DEC
Page 13: Pneumatic Tubes Final Slides 02DEC

Recommendations Ranked by

Priority Create written procedure to help enforce, and post at each station

◦ This is the most cost effective and easy to implement solution Topics covered in written procedure include

Sending tubes back

Using 0-0 command

Latch properly

Don’t overstuff

Determine needed number of tubes

Minimize tube downtime◦ # of tubes out for repair vs. total # of tubes is quite high

Are current tubes a robust design?

Lack of manpower to repair tubes

◦ More efficient solution to fix tubes Velcro

Latches

◦ Tube design cost vs. benefit analysis Criteria to include length of service, frequency of repair, availability of repair parts, ease of repair

Page 14: Pneumatic Tubes Final Slides 02DEC

Tube Examples

Page 15: Pneumatic Tubes Final Slides 02DEC

Recommendations Ranked by

Priority Cont.

Optimize software◦ Set priority of each station

Determines 0-0 command

Determines lift time

◦ Max number of tubes per station (alarm setting)

Evaluate system upgrade fund allocation◦ Better tubes

◦ Better software (statistician)