pnp information communication management: e-blotter program
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e-Blotter Program of the PNP MPA major in Development Management and Public Safety Administration Special Paper LNU Dagupan CityTRANSCRIPT
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PHILIPPINE NATIONAL POLICE INFORMATION COMMUNICATION TECHNOLOGY MANAGEMENT: E- BLOTTER PROGRAM
_____________________
A Special Paper
Presented to
The Faculty of the Graduate School
LYCEUM – NORTHWESTERN UNIVERSITY
Dagupan City
_______________________________
In Partial Fulfillment
Of the Requirement for the Degree
Master in Public Administration
By:
ODELON S. GUMAPOSOctober 2012
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CERTIFICATION AND APPROVAL SHEET
This special paper entitled “PHILIPPINE NATIONAL POLICE INFORMATION COMMUNICATION TECHNOLOGY MANAGEMENT: E-BLOTTER PROGRAM” prepared and submitted by ODELON S. GUMAPOS in partial fulfillment of the requirements for the degree MASTER IN PUBLIC ADMINISTRATION” has been examined. and is recommended for Final Oral Examination on September 9, 2012.
JOSEFINA B. BITONIO, DPA Adviser
Thesis Committee
ROMANA O. FABREGAS, Ed.D.Chairman
JOSEPHINE T. FLORES, DPA CYNTHIA P. LOPEZ, Ph.D. Member Member
Approved on September 14, 2011 by the Panel of Examiners on Oral Examination with a grade of 95%.
ROMANA O. FABREGAS, Ed.D. Chairman
JOSEPHINE T. FLORES, DPA CYNTHIA P. LOPEZ, Ph.D. Member Member
Accepted and approved in partial fulfillment of the requirements for the degree MASTER IN PUBLIC ADMINISTRATION.
Comprehensive Exam 95% Date: July 3, 2010
ROMANA O. FABREGAS, Ed.D. Dean, Graduate School
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CERTIFICATION AND APPROVAL SHEET
This special paper entitled “PHILIPPINE NATIONAL POLICE INFORMATION
COMMUNICATION TECHNOLOGY MANAGEMENT: E BLOTTER PROGRAM”
prepared and submitted by ODELON S. GUMAPOS in partial fulfillment of the requirements
for the degree MASTER IN PUBLIC ADMINISTRATION” has been prepared and submitted
for oral defense. He is recommended for Final Oral Examination on his special paper on
September 9, 2012.
ROMANA O. FABREGAS, Ph.D.Chairman
JOSEFINA B. BITONIO, DPA JOSEPHINE T. FLORES, DPAAdviser Member
CYNTHIA P. LOPEZ, Ph.D.Member
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ACKNOWLEDGEMENT
The researcher wishes to express his heartfelt and profound gratitude to the
following groups and individuals for their contribution and support in the
preparation of this special paper.
The officials and staff of the LNU Graduate School for their valuable support
To Dr. Romana O. Fabregas, Dean of the Graduate School Dean for being
the Chairman of his panel whose guidance, suggestion and comments greatly
improved the study.
Dr. Josefina B. Bitonio for her valuable inputs during the preparation of this
paper as well as for providing the necessary technical expertise in the course of
developing this paper.
Dr. Josephine T. Flores and Dr. Cynthia P. Lopez, my panel members
for making helpful comments and for sharing their valuable time and expertise in
the doing this special paper;
To Engr. Henry John Nueva for his valuable comments that contributed
for the enrichment of the paper;
The PNP Provincial Director of Pangasinan and the latter approval to
gather data and administer the instrument;
To all the employees of the LNU- Graduate School, Dagupan City, for being
hospitable and courteous to the researcher every time we sought assistance from
them;
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To all the Police Commissioned Officers and Police Non-Commissioned
Officers from eight municipalities in 2nd district of Pangasinan for their kind
cooperation to the completion of this special paper;
To my parents, brothers and sisters for their love and encouragement who
stood with me in my joys and pains;
His dearest wife, Edna and children Deonel and Rannel who served as his
inspiration in the completion of this paper; and
Above all, to the Lord Almighty, for providing him the needed strength,
courage, wisdom, determination in pursuing this study.
ODELON S. GUMAPOS
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DEDICATION
I
warmly and sincerely
dedicate this humble work to the men and women
of the Philippine National Police. May this paper provide valuable insights
on Information and Communication Technology (ICT) as being
deployed to make government more effective, efficient,
transparent, responsive and most importantly,
to improve the quality of service
to their clients
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TABLE OF CONTENTS
PAGE
Title Page i
Certification and Approval Sheet ii
Certification of the Reading Committee iii
Acknowledgement iv
Dedication vi
Table of Contents vii
List of Tables
Abstract
x
xi
CHAPTER
I THE PROBLEM
Rationale 1
Framework of the Study 7
Objective of the Study 12
Scope and Delimitation of the Study 13
Significance of the Study 14
Definition of Terms 15
II. REVIEW OF LITERATURE AND RELATED STUDIES Literature 17
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Studies 31
Contributions of the Reviewed Literature and Studies to The Present Study 40
III METHODOLOGY
Research Design 41
Sources of Data 41
IV RESULTS AND DISCUSSION 43
Vision, Mission and Mandate of the PNP ICT Management 2010-2012
44
ICT Priority Projects 45 Ten Point ICT Agenda 45
PNP ICT Management Plans and Program 46
Updated Report on Users Training 50
Effects Police Community Partnership
On Line Interaction with the Community
e-Blotter’s User Manual
51
51
52
V. SUMMARY, CONCLUSIONS AND RECOMMENDATIONS Summary 75
Conclusions 79
Recommendations 80
BIBLIOGRAPHY
APPENDICES
Curriculum Vitae
81
83
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LIST OF TABLES
PAGE
1 2012 Statistics on All Crime IncidentsReferred/Processed/Gathered by ReportingPROs/NSUs of Region I
4
2 Statistics Index and Non Index Crimes in Region IReferred/Processed/Gathered by ReportingPROs/NSUs of Region I
3 Convergence of Audio visual and Telephone with Computer Networks
5
9
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LIST OF FIGURES
PAGE
1 Crime Incidents Against Persons as of May 2012
2 Crime Incidents Involving property as of May 2012 the Study
3 Convergence of Audio visual and Telephone with Computer Networks
4 Government Electronic Transactions
5
5
9
18
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ABSTRACT
Title PHILIPPINE NATIONAL POLICE INFORMATION COMMUNICATION TECHNOLOGY MANAGEMENT: E- BLOTTER PROGRAM
Author ODELON S. GUMAPOS
Degree Master in Public Administration
Institution Lyceum – Northwestern UniversityGraduate Studies DepartmentDagupan City
Date October 2012
Page 100
Adviser JOSEFINA B. BITONIO, DPA
Abstract
The researcher made a documentary analysis on the PNP ICT Management by
way of examining the e-Blotter Program, its benefits and challenges to the PNP, their
partners and as a solution to crime solution efficiency. The study made of secondary
like crime statistics report, PNP primer, PNP ICT Strategic Plans and Directions, legal
laws, e-Blotter Users Manual, and implementation plan of the other regions.
The PNP has a separate Vision, Mission for which the ICT programs was
Formulated; The mandate of PNP-ICT consisted of six dimensions:
a) Publication of 1st information and Communications Technology Assessment
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(ICT):Published on November 2009 b) Formulation of PNP ICT Security Manual; c)
Formulation of DICTM Administrative and Operational Manual; d) Implementation of
On-line Information and Computer Literacy Campaign thru PNP Website and its
Linkages; e) Procurement of Computer Sets; f) Acquisition of Handheld, Base and
Mobile Radios; and g) Formulation of ICT Policies; The four ICT priority projects
are the following: E-Blotter System, E-Rogue Gallery System, Document Management
System, and Data Warehousing; and the ten point ICT agenda are the following:
ICT Policy Agenda, ICT Organizational Development Plan, ICT Research and
Development Agenda, . ICT Communication/Advocacy Plan (ICTCAP), Systems
Integration Plan, ICT Training Plan, Procurement Plan, Special ICT Projects, . ICT
Administrative Plan and ICT Strategic Partnership and Network Plan.
The plans and programs include the following components: Strategic Plan
(ISSP) consists of a) Reviews and updates existing PNP Information System Strategic
Plan (ISSP); and b) Develops and updates PNP Telecommunication Systems Strategic
Plan and integrate it to the PNP ISSP; c) Formulate implements and reviews policies and
guidelines on Information Security and Cybercrime law enforcement; d) Coordinates
with other government, non-government and foreign organizations on ICT matters;
e) Reviews and updates existing ICT policies and guidelines of the PNP as necessary; f)
Supervises the ITMS and CES in implementing Information and Communication
Technology; g) (ICT) projects and h) Performs other tasks as directed by TDICTM.
Systems Integration and Management Division (SIMD) is responsible for the
following: a) Set policy agenda on Systems Integration for policy formulation,
implementation and evaluation; b) Formulates, supervises and evaluates the
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implementation of plans and programs on Information Systems integration and
management; c) Formulates, supervises and evaluates the implementation of plans and
programs for standardization of Information System and Telecommunications codes,
variables and parameters; d) Formulates plans and policies for the integration of PNP-
wide communications system; e) Formulates, supervises and evaluates the
implementation of plans and programs for telecommunications and electronics projects
and activities; f) Manages the radio frequency spectrum allocated to the PNP; and g)
Performs other tasks as directed by TDICTM. Research and Development Division
(RDD) is also tasked to: a) Set agenda for research on Information and
Communications Technology for the PNP; b) Formulates, supervises and evaluates the
implementation of plans and programs on ICT standardization of codes, variables and
parameters; c) Formulates, supervises and evaluates the implementation of research-
related projects; and d) activities in support to the formulation, review and updates of the
PNP Information Systems. Telecommunication Systems Strategic Plan includes the
following: a) Formulates, supervises and evaluates the implementation of plans and
programs for standardization of Information Systems and Telecommunications codes,
variables and parameters; b) Conduct research and development on latest Information
and Communications Technology products and services; d) Reviews, evaluates and
recommends approval of data and communications system design and integration for the
PNP; e) Formulate, supervises and evaluates the implementation of plans and programs
for ICT education and training; f) Conducts literacy and awareness programs on latest
ICT products and services that are applicable to the PNP; and g) Maintains library of
references on ICT standardization. The Information Technology Management
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Service (ITMS) being the premier unit responsible for the implementation of all IT
related projects of the PNP, and in accordance with the PNP’s Eight Foundation
Initiatives, has formulated its courses of action for Doing and training in the Basics CY
2011 towards the attainment of its mission and vision as herein enumerated: Computer
Literacy Program, Capability Enhancement Program, Police Information and Continuing
Education, Online Publication via the PNP Website. IT Equipment Standardization
and Equipage has the following plans: a). Setting the pace towards the standardization
of ICT equipment specifications through the PNP UESB and NAPOLCOM, ITMS shall
assist DICTM in this endeavor; b) Continuous IT Audit and Assessment and
Development of Information Systems. Initial accomplishment of E-Blotter. The PNP
Directorate conducted nationwide five Users Training on E-Blotter. Launching of which
were already conducted in PRO 3, 4A, 7, 13 and ARMM. A total of 231 PNP personnel
were already trained, of which, 20 personnel are from PRO 3, 148 personnel from PRO
4A, 12 personnel from PRO 7, 6 personnel from PRO 13 and 44 personnel from
NCRPO. Further, only one (1) IT Officer of PRO 8 was trained by the training team at
the DIDM Conference Room. Effects of Police Community Partnership. the use of IT
as a bridge into effective community interaction and feedback. The PNP website shall
also serve as venue for online interactions with the police and the community. ITMS
shall update and enhance the PNP webpage to improve interaction with visitors such as:
Online crime reporting system, Forum and discussion site, Wanted persons, Missing
persons, Online information on Police services such as FEO, SOSIA, and MVCO
licensing; and · Other police services information/interaction Based on the
observations and documentary analysis made by the researcher, the following are his
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conclusion. 1) The PNP has a timely and updated vision, mission, mandate which
was used as basis for prioritizing their ten point agenda and determining the priority
projects to be implemented; 2) There are some driving factors which are forcing the
police to look at integrating ICTs in their work. The first imperative is technology
driven. Much of police work is actually processing information. Hence it is natural that
ICTs would be of great benefit; 3) PNP is driven to invest in ICTs to increase their
capacity to store and process large volumes of data; to improve their intelligence and
investigative capabilities; and to provide ready access to criminal records and other
crime-related information; 4) Some of the most significant components of the E-Blotter
are the E-Warrant and E-Rouge. The said components will create a database for all
criminal elements who have committed offenses together with all their viable
information and photos. Based on the conclusions, the following recommendations are
forwarded: 1) Given the fact that the police will have to face more challenges it is
imperative that ICTs must become an integral part of the police force as greater
emphasis will be put on the police accountability and transparency functioning and the
increased load on the police force facing pressure from all the stakeholders for
detection, investigation, and prevention of crime; 2) The reliance on ICTs necessitates
the PNP to recruit/develop specialists in the collection and analysis of information; 3)
The PNP should provide budget for the acquisition of hardware and training of the PNP
personnel and their community partners; 4) The immediate implementation of the e-
Blotter as an essential tool for strategizing anti-criminality movements and mapping out
peace and order.