police officers lived reality of saps employees health and wellness program in the rural community

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POLICE OFFICERS LIVED REALITY OF SAPS EMPLOYEES HEALTH AND WELLNESS PROGRAM IN THE RURAL COMMUNITY BY NOMSA ANGELINA RADEBE 206025815 SUBMITTED IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE DEGREE B-TECH IN THE DISCIPLINE In the faculty of MANAGEMENT SCIENCES At the VAAL UNIVERSITY OF TECHNOLOGY SUPERVISOR: C.Marais November 6 2015 Style of Referencing: Harvard used the Blue Book. 1

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Page 1: Police officers lived reality of saps employees health and wellness program in the rural community

POLICE OFFICERS LIVED REALITY OF SAPS EMPLOYEES HEALTH

AND WELLNESS PROGRAM IN THE RURAL COMMUNITY

BY

NOMSA ANGELINA RADEBE

206025815

SUBMITTED IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE DEGREE

B-TECH

IN THE DISCIPLINE

In the faculty of

MANAGEMENT SCIENCES

At the

VAAL UNIVERSITY OF TECHNOLOGY

SUPERVISOR: C.Marais

November 6 2015

Style of Referencing: Harvard used the Blue Book.

Contact details: 078-5786980

Email: [email protected]

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POLICE OFFICERS LIVED REALITIES OF THE SAPS EMPLOYEE

HEALTH AND WELLNESS PROGRAM AT THE RURAL COMMUNITY

Keywords: Employees wellbeing, burnout, work engagement, health, wellness,

employee health and wellness, stress, working condition, the occupational health and

safety act, employee wellness programme.

1. INTRODUCTION AND BACKGROUND TO STUDY

Employee health and wellness program in South Africa is a relatively new workplace

management phenomenon since they emerged during the early 1980s (Buon &Taylor

2007:6).EHWP was designed after the USA models and were introduced to South

African workplaces by social workers and psychologists who had studied the programs

in the USA. Employee health and wellness program in South Africa does not have the

colourful history that has accompanied their development in the USA. In South Africa

EHWP were initiated by private sector companies during the 1980s. The focus of this

program, as in the case of the USA, was providing to problems relating to alcoholism

and substance abuse. As part of their development in South Africa, there has been the

increasing dominance of occupational social workers as EHWP practitioners

(Cunningham 2010:2) in workplaces, particularly public institutions.

According to Byars and Rue (2006:342) SAPS employee health and wellness is a

programme were distressed employees are recognised, counseled, rehabilitated, and

placed back on the job.

The Deputy Minister of SAPS Ms. Sotjup (2015:1) said in the press release that recent

killings of police officers around the country is unacceptable this causes stress for

police officers because they feel that they are not safe as their fellow police officers are

killed due to the perpetrators who want to take their weapons. Police officers are also

under a lot of strain as they have to deal with the loss of their fellow employees, having

to witness the gruesome scenes and having to investigate these crimes is very

traumatizing as it affects them.

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Deputy Minister also outlined that SAPS employee health and wellness program play an

important role in reducing absenteeism, workplace accidents, improves moral and

grievances. SAPS Employee health and wellness program have a variety of benefits -

EHWP may be used as a strategic tool in the development and retention of employees,

because it reduces absenteeism in the workplace. The EHWP is a cost-effective way to

promote productivity, increase morale and decrease medical expense and promote

employee health and wellbeing.

Employees who have access to self-care tools, information and health care

professionals are better equipped to make informed lifestyle choices and health care

decisions that will have a positive results for both the employee and employer, thereby

employees will leave healthy and enjoy the benefits offered by the EHWP (Deitz, Cook

and Hersch 2005:310).

2. PROBLEM STATEMENT

The In order for the Police Station to survive in a continuously changing environment, it

needs energetic, motivated and employees who are well trained, Police officers jobs are

risky and members are often exhausted especially those who work shifts because it

requires them to be physical fit, emotional stable, or social in nature.

Due to poor working conditions in SAPS especially in the rural areas and lack of

resources and lack of support from the management causes employees to have stress

related illnesses. As stress is the emotional and physical way in which we respond to

pressure (Brough &Williams 2007:555). There are work related stresses that occur in

SAPS such as Organizational and Administrative Stressors, occupational stress, and

inadequate training cause an employee to lose hope and the performance will

deteriorate (Brower 2013:6). Barker (2010:1) have found out that even if an employee

is energetic, passionate about his work, puts more hours to complete his or her tasks

and is highly work engaged for an example if the is no strong leadership , support from

the management and training in the organisation employees performance will

deteriorate.

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Police officers stress and burnout can have serious consequences for the police officers

and the work environment in the station. Job burnout can cause police officers to

withdraw from the job and can negatively impact their effectiveness at work. (Finn

2009:68).

According to Grobler, Warnich and Carrel (2005:445) Stress can have severe health

and wellness repercussions for police officers. In order for police officers to be healthy

SAPS must implement employees’ health and wellness program, encourage police

officers to, exercise regularly and take leave in order to cool off a little bit because if

they don’t deal with stress police officers will suffers from high blood pressure,

hypertension, high cholesterol and other stress related illnesses

Health and wellness programs have Legal requirements that they have to follow to

protect the employees’ health, their rights and their confidentiality because they reveal

their personal information this will limit the employees fear and resistance to attend the

program. The wellness program must adhere to the Basic conditions of Employment

Act, the Occupational Health and Safety Act 85 of 1993, the Labour Relations Act, and

general labour relations in order to facilitate an effective employee health and wellness

program.

The researcher have discovered the problem or reason for less attendance in SAPS

EHWP is that police officers have fears that their personal information will be known by

every employee at the station and they think that EHWP will affect their career and

promotion prospects. As noted by Armstrong and Griffin (2009:579), if an employee feel

that he or she may be noticed consulting or that SAPS EHWP practitioner will record

personal material in his or her personal file, and worse yet, that those making

employment decisions may consider such information, little progression can be

expected. Supervisors and managers are better placed to observe situations in which

employees resist making consultations with the practitioners.

Therefore the research question is: “What are police officers” lived realities of the SAPS

health and wellness program in a rural community?.

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3. OBJECTIVES OF THE STUDY

3.1 Primary objectives

The primary objective of this research project is to investigate lived realities of the SAPS

employee health and wellness program at a police station in a rural community.

3.2 Secondary objectives

3.2.1. Theoretical Objectives

-To conceptualise and define employee’s health and wellness as it currently manifests

in select South African organisation.

-To consider the implications of the Occupational health and safety Act 85 of 1993 for

the SAPS.

-To reflect upon the causes of illness among employees in the workplace.

-To explain the importance of implementation of employee health and wellness

programs in South African organisations.

-To investigate management involvement in the management of employee health and

wellness in their organisations, and presentation of results of employee and wellness

programs.

-To identify how organisations rate the success and the effectiveness of their

employee's health and wellness programs.

-To determine employee input, participation rates, and how organisations fund their

programs.

3.2.2 Empirical Objectives

-To comprehend the lived realities of SAPS employees health and wellness program at

a Police station in a rural community.

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-To identify the benefits of wellness.

-To identify the processes of how EHWP function at the rural community.

-To determine if the health and safety program can save costs for the organisation

reduces absenteeism, and eliminate staff turnover and improve productivity.

-To explore and describe the perceptions of wellness of SAPS police officers in the rural

communities.

-To investigate the resistance of Police officers to attend the SAPS employees wellness

program.

-To describe the application value of the findings

4. RESEARCH DESIGN AND METHODOLOGY

4.1 Research Approach

The main focus of this study is to explore and understand “What are the police officers”

lived realities of the SAPS health and wellness program in a rural community. The study

will be a qualitative exploratory and descriptive research approach it describes what is

seen logically and sometimes come up with or generate new hypotheses and theories.

(Maxwell 2006:87).Creswell (2007:23) it is commonly used to understand people’s

experiences and to express their perspective and it’s an inquiry into social or human

problems (Patton 2009:112).

According Denzin, Lincon, Norman and Yvonnas (2009:270) phenomenology considers

that the “true meaning of phenomena be explored through the experience of them as

described by the individual”. Phenomenology is an attempt to describe lived

experiences without making previous as assumptions about the objective reality of

those experiences (Creswell 2011:47). Lincoln and Guba (2006:78) Phenomenology

refers to a person’s perception of the meaning of an event, as opposed to the event as it

exists externally to (outside of) that person.

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The focus of the study is to - determine what are the lived experiences of the Police

Officers in rural communities who previously consulted the SAPS employee health and

wellness program, What is the importance of attending the SAPS employees health and

wellness program and whether there was resistance of Police officers when they are

referred to attend the program?.

The researcher will gain access to the participants by using Stratified Sampling.

According to Denzin, Lincon, Norman and Yvonnas (2009:270) Stratified sampling is

refers to the type of sample method. With stratified sampling, the researcher divides the

population into separate groups, called strata. Stratified sampling – in a stratified, the

population is partitioned into non overlapping groups, called strata and a sample is

selected by some design within each stratum (McCracken 2008:11).

Police man and women Officers who work during the day are easily accessible for the

focus group interviews but, officers who work shifts are not easily accessible prior

arrangements must be made in order for them to be interviewed.

4. RESEARCH DESIGN AND METHODOLOGY

4.2. RESEARCH SETTING

4.2.1. Literature review and Control

According to Boote and Beile (2005:10) Literature Review is an evaluative report of

information found in the literature related to the selected area of study. Literature

Review is defined as a description of the literature relevant to a particular field or topic.

(Hart 2008:45). Alderfer (2007:245) defines Literature Review as a critical, in- depth

evaluation of research already undertaken on a specific topic by accredited scholars

and research.

Why do we review Literature? To ensure that the researcher have a thorough

understanding of the research, to identify potential areas for the research and to identify

knowledge gaps that demand further investigation.

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According to Sargent and Thomas (2005:24) Inductive reasoning is defined as a logical

process in which multiple premises, all believed true or found true most of time, are

combined to obtain a specific conclusion. Bower, Gordon and Hilgard (2008: 31) defines

inductive reasoning as a style of reasoning in which decisions are made and

conclusions are reached by a process of analyzing available evidence and past

experienced. Inductive reasoning is defined as reasoning from a specific case or cases

and deriving the general rule (Arthur 2005:1).

Inductive reasoning makes a broad generalization from specific observations.

Inference can be done in four stages-Observations: collect facts, without bias, Analysis:

classify the facts, identify patterns of regularity Inference: From the patterns, infer

generalization about the relations between the facts and Confirmation: Testing the

inference through further observation. Inductive argument can include According to

Straker (2010:1)1. “Part to whole: where the whole is assumed to be like individual parts

(only bigger), 2. Extra pollutions: where areas beyond the area of study are assumed to

be like the studied area, 3. Predictions: where future is assumed to be like the past”.

The literature review will focus on -comprehend the live realities of Police officers in the

employees’ health and wellness program in the rural communities, by identify the

benefits of wellness and the processes of how EAP function at the rural communities.

This chapter will explore the theoretical objectives by conceptualising and defining the

SAPS employees’ health and wellness as it currently manifests in select South African

organisation, having to consider the implications of the Occupational health and safety

Act 85 of 1993 for the SAPS, the is a need to reflect upon the causes of illness among

employees in the workplace and explain the importance of implementation of employee

health and wellness programs in South African organisations.

A variety of about primary and secondary sources will be consulted during the literature

review process. This will include peer reviewed journal articles, textbooks, newspaper

articles (Herzberg and Mausner 2007:1). According to Rosse (2008:289) primary

sources also includes letters/correspondence, diaries, memoirs and research reports.

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Secondary sources - academic journals, conference and documentaries Prince

(2005:601).

4.2.2. RESEARCH APPROACH

This study is located within the interpretivist paradigm, with phenomenology as the

theoretical underpinning - interpretivist approaches to social research see

interpretations of social world as culturally derived and historically situated.

Interpretivism is often linked to the work of Weber, who suggested that the social

sciences are concerned with verstehen (understanding). This is compared to erklaren

(explaining), which forms the basis of seeking causal explanations and is the hallmark

of the natural sciences. (Humble 2012:130).

According to Van Lingen (2005:14) Phenomenology refers to a person's perception of

the meaning of an event, as opposed to the event as it exists externally to (outside of)

that person. How does the researcher view the world (Ontology?) According to Lincon

and Guba (2006:23),”paradigms can be characterised through their: ontology (What is

reality?), epistemology (How do you know something?) and methodology (How do go

about finding out?). These characteristics create a holistic view of how we view

knowledge: how we see ourselves in relation to this knowledge”.

As a post-positivist I believe in being a relativist –post positivist social researcher

assumes a learning role rather than a testing one. Post-Positivist regard themselves as

people who conduct research among other people, learning with them, rather than

conducting research on them. (Schutz 2013:23).

In which paradigm is the researcher study located -Barrage Police Station.

Phenomenology help the researcher to discover the answers they are seeking by

looking at multiple perspectives of the same situation, a researcher can start to make

some generalisations of what something is like as an experience from the “insiders”

perspective.

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4.2.3. RESEARCH METHOD

4.2.3.1 RESEARCH SETTING

The relationship between phenomenology and research setting- the place that the

researcher will be researching will intertwine with the tools that will be used in order to

identify the research settings.

The research will be conducted at the Barrage Police Station. Barrage police station

was officially opened in 1980. The station area consists of 375 square kilometers, which

comprises nine farm areas, 1 940 smallholdings, two informal settlements and one

private owner’s property which consists of approximately 200 houses and empty stands.

The station serves an estimated population of 35 000 people, which consists of informal

residents (shacks), businesses and farmers. Whereas the station was previously rated

number 67 in the province, it had moved up significantly to number three, due to its

good work on crime prevention.

According to the National Council of Provinces (2007:1154) the research will be

conducted at the Police Station Barrage around Gauteng province. Barrage has a

population 35000 and is situated outside Vanderbiljpark. It represents a total number of

1227 2263 people living in the province. (Census 2011).Latitude 26, 70342 and

Longitude is 27, 807696 South 26 *42 12.313. and West 27 *48 27.705 (Map Afrigis Pty

Ltd (2015:1).

Characteristics and Participants of the research- 1.Race -Black, White and Coloureds

2.Level of Education -Diplomas, First Degrees, Post graduate employees and Un-

educated employees. Comprises of 150 Barrage Police Station employees who will

contribute during the period of the study. Participants are Police constables, Sergeant,

Captains, Investigators, Personnel clerks, Patroller’s, Constable, Inspector, Captains,

Students constable and Superintendent.

The participants that were chosen met the eligibility criteria set for the study. Eligibility

Criteria are the reason or criteria for including the sample in the study (Rajin 2012:21).

The eligibility criteria of this study require the Police officers to: Have worked in the

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Station for more than one year, who tend to be exposed to dangerous and traumatic

situations on a daily basis? And lastly who have a certificate in domestic violence

against women and children course? .Police man and women who have less than one

year working experiences at the station were excluded. Who are not exposed to

dangerous and traumatic situations on a daily basis? And who does not have a

certificate in domestic violence against women and children.

4.2.3.2. ENTRÉE AND ESTABLISHING THE ROLES OF RESEARCHER

According to Denzin and Lincon (2006:111) the researcher is an instrument of data

collection. This means that data are mediated through this human instrument, rather

than through inventories, questionnaires or machines (Marshal 2006:529).The

qualitative research should explain if the researcher’s role is emic of an outsider or a

fulltime participant (Greenbank 2008:6)

How it will influence the researcher to live a healthy life style. According to Punch

(2010:76) Build Relationships the will be a potential engagement between the

researcher, the SAPS and the EHW practitioner. Build a strong relationship between the

researcher and the participant of the study and this will lead to negotiation, feedback

and sharing of ideas. (Silverman 2009:34)

4.2.3.3 PARTICIPATION SELECTION

Marshall (2006:527) sampling aim is to draw a representative sample from the

population. According to Jackson (2009:228) sampling aim – is document social

networks and communication channels that facilitate rapid dissemination of information.

According to Elliot (2010:10) both the phenomenology and sampling selects the

participants but the difference is sample size wants to know the (Who) and the lived

experiences of the participants -the phenomenology ask do the participants have the

experience that they are looking for? (Asks the What) Sampling is a representative of a

large population at large in order to gather its results. On the contrary Phenomenology

represents a small number of research participants to get results (Griffin 2007:06).

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The participants that were chosen met the eligibility criteria set for the study. Eligibility

Criteria are the reason or criteria for including the sample in the study (Rajin 2012:21).

The eligibility criteria of this study require the Police officers to: Have worked in the

Station for more than one year, who tend to be exposed to dangerous and traumatic

situations on a daily basis? And lastly who have a certificate in domestic violence

against women and children course?. Police man and women who have less than one

year working experiences at the station were excluded. Who are not exposed to

dangerous and traumatic situations on a daily basis? And who does not have a

certificate in domestic violence against women and children.

According to Zambozi (2015:1) In statistics sample size it refers to the number of

individuals pieces of data collected in a survey. Sample Size is the number of

observations or replicates to include in a feature of any empirical study Evans, Hastings

& Peacock (2005:100).

According to Elliot (2010:21) Purposive sampling, in which the investigator selects

participants because of characteristics (Good informants/participants) are those who

know the information required, have time, and are willing to participate. Oliver (2006:1)

purposive sampling also known as a judgmental, selective or subjective sampling.

According Guiljt and Woodhil (2008:9) “Non-probability is define as a sampling

technique where the sample are saturated in a process that does not give all the

individuals in the population an equal chances of being selected” .Non- probability

sampling is used when the researcher lacks a sampling frame for the population in

question Wooffitt (2005:165).

The researcher will be using Stratified Sampling. According to Denzin et.al (2009:270)

Stratified sampling is refers to the type of sample method. With stratified sampling, the

researcher divides the population into separate groups. Stratified sampling – in a

stratified, the population is partitioned into non overlapping groups, called strata and

(McCracken 2008:11).

Reasons to use Stratified sampling is to obtain estimates of known precision for certain

subdivisions of the population by treating each subdivision as a stratum. Stratified

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random sampling was used in selecting the respondents. In choosing respondents, a

simple random selection of names from the police station’s employees was done based

on the following: The researcher chose the participants believe that they have opinions,

and have more knowledge in their field. - The researcher stratified the sample length of

experience of more than one year of service and due to the nature of the work they

perform. Even though the researcher have mentioned that police officers who work

shifts are not easily available and those who does not work shifts are easily available.

The researcher will conduct six to eight focus group interviews. Using 8 to 10

respondents will help the researcher to be able to find different answers. The number of

interviews will depend until the researcher study reaches saturation stage.

According to (Silverman 2009:1) pilot study refers to the mini versions of a full scale

(also called feasibility study) or a pre- testing of a particular research instrument such as

questionnaires and interview schedule.

4.2.3.4 DATA COLLECTION METHOD

Focus groups are individuals who share an interest in the subject on which information

is gathered (Erasmus & Van Dyk 2009:128). According to Morgan (2011:135) Focus

group- a group consisting of eight to ten members are randomly chosen, who discuss a

product or any given topic. Eliot (2013:15) defines focus group as a small group from a

wider population and it is usually sampled.

Focus group is that they create an open atmosphere for discussion, and participants

react to suggestions by others. (Richard & Morse 2013:31).Corbin and Strauss

(2008:113) a focus group is a careful method that can be used to measure the reaction

of customers to a company new product or to the company strategies. According to

Alexis Writing (2012:1) focus groups usually provide immediate ideas for the

improvements of a particular products or concepts.

Implication for Interacting with participants using Focus group .SAPS usually gives

participants gifts for participating in their research study it is called Reciprocity it

describes how people experience both social and self-pressure to respond to any action

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by making an equivalent gesture in return. When someone does a favor or gives a

person/ participants a gift, they will feel obligated to return the favor or be kind in return.

This is known as the positive norm of reciprocity.

Research Question of the Study

-What are the experiences of employees who previously consulted the Health and

Wellness Program?

-What is the background and fundamental theory of Employee Assistance Programs

(EAPs)?

-Is the implementation of Health and Wellness Program effective and does it contribute

to solving problems that are experienced by Police officers in a rural community?

- How does the health and wellness Program function at the SAPS rural community?

-To investigate the relationship between burnout and work engagement from the

literature

-What is the management role in the implementation of SAPS health and wellness

program?.

The research study will be conducted from the 26 of October 2015 to the 1 December

2016 at Barrage Police Station.

4.2.3.5 RECORDING OF DATA

Focus groups are a data collection method. Data is collected through a semi-structured

group interview process.

The researcher will use notes and tape recorders were note-takers are responsible for

taking detailed notes of the discussion and can be used as a backup. According to

Bernard, Russell, Gerry and Ryan (2009:123) the focus group protocol is the ground

rules that guide how data should be conducted (Casey 2005:64). Informed consent is a

permission granted in full knowledge of the possible consequences (Kruger, Richard

and Casey 2005:64).The focus group interviews will be recorded and transcribed in

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verbatim to facilitate checking the accuracy of facts. In order to store data the

researcher will hire the co-facilitators with excellent typing skills to capture and store the

information using a laptop.(Casey 2005:64).The researcher will keep field notes

because audio tape recordings are not always accurate or can fail. (Elliot 2010:1).

4.2.3.6 DATA ANALYSIS AND REPORTING

Data analysis is a mechanism for reducing and organising data to produce findings

(Blaxter, Hughes and Tight 2006:479). Data analysis is a challenging and a creative

process characterised by an intimate relationship of the researcher with the participants

(Kevern & Webb 2002:329).Qualitative data analysis its aims to give an in-depth and

interpreted understanding of a social phenomenon or research participant.

According to Web and Kavern (2007:778) Data Saturation is a tool used for ensuring

that adequate and quality data are collected to support the study. Data Saturation is a

point in data collection when no new or relevant information emerges. (Given 2008:1).

Creswell & Clark (2011:34) defines coding as an analytic process in which data in both

Quantitative form or qualitative is catergorised to facilitate analysis. According to

Neunman and Lawrence (2006:67) coding refers to the process of assigning categories

or themes to related segments of information (quotes) relevant to the research topic.

Are found a limited number of dynamic affirmations, called themes, which control

behavior or stimulate activity. (Silverman 2009:40). According to Gerber, Nel and Van

Dyk (2009:9) while theme is sometimes used to describe an integrating, relational idea

from the data more often it is used to describe elements identified from text.

Computer – aid data analysis - help people to manage, shape and make sense of

unstructured information (Richards & Morse 2013:21). According to Silver and Lewins

(2014:4) computer –aided data analysis offers tools that assist with qualitative research

such as transcription analysis.

Verbatim offers readers greater depth of understanding. People’s spoken words

sometimes showed the strength of their views or the depth of feelings. (Kitzinger

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2010:300). According to Vroom (2009:125) verbatim quotes as an exact repetition

without changing the words

4.2.3.7. STRATEGIES EMPLOYED TO ENSURE QUALITY DATA

According to Cascio (2005:87) “Quality data ensuring a form of variety of disciplines,

paradigm, and epistemologies embraces multiple standards of quality, known variously

as validity, credibility or trustworthiness”.

According to Stacey (2008:2) trustworthiness imply being honest, fair in dealings and

punctual as well as honoring trusts and keeping promises. Trustworthiness enhances

the integrity and sound moral conduct that is inherent in the notion of honesty (Morgan

2011:130).

How can one ensure that qualitative research is indeed trustworthy? For any research

to be trustworthy, it needs to be evaluated on four generic criteria, viz. truth value,

applicability, consistency and neutrality (Guba 2004:266).

Credibility: According to Guba (2004:266) credibility is an evaluation of whether or not

the research findings represent a “credible” conceptual interpretation of the data.

According to Krefting (2006:218) this is determined by assessing to what extent the

findings of the study are a true reflection of the life world of the informants.

Transferability: Transferability is the degree to which the findings of the study can apply

or transfer beyond the bounds of the project; the degree to which findings can be

applied to other groups (Guba 2004:266). Krefting (2006:216).

Dependability: Dependability is an assessment of the quality of the integrated processes

of data collection, data analysis, and theory generation (Guba 2004:267). Qualitative

researchers tend to view dependability as “a fit between what they record as data and

what actually occurs in the setting under study.

Conformability: This is considered to be the fourth aspect in Guba`s four generic criteria

for ensuring trustworthiness. (Guba 2004:267).Krefting (2006:214) suggests that

neutrality in qualitative research should consider the neutrality of the data rather than

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that of the researcher. This refers to the extent to which the research findings are free

from bias.

4.2.3.8 Ethical Consideration

According to Grobler et al (2011:35) Ethics can be described as the discipline dealing

with what is good and bad, or right and wrong. Ethics can be defined as the critical,

structured examination of how we should behave (Powel 2010:1). According to Corey

and Callahan (2005:223) the participants must be given a full explanation of the nature

and purpose of the research. The participant must be given /obtain an informed

consent, the consent must be voluntary and the participants are free to withdraw at any

time or choose not to participate in the study.

The participants must be given a respectful treatment and ensured of their

confidentiality. As data will be recorded using (audio recording) the participants will not

be video recorded, their identity will be protected. Moreover, data will be kept in a safe

place where access could not be obtained by others outside the research study.

Anonymity and the participants` privacy must be ensured, giving participants the

opportunity to share their experiences without fear that anything would be used against

them or the will not be physical or emotionally harmed.(Neuman 2009:26).

According to (Morgan 2008:12) the researcher role is to act in an ethical manner at all

times. Protect confidential communications example personnel records .The researcher

must be competent and adequately skilled and be a responsible scholar. Must respect

the respondents and treat them fairly.

Researchers should not use unpublished data methods as their own or results without

permission .They must have respect for intellectual property - never plagiarize. The

researcher must prohibit against fabrication, falsification of findings and

misrepresentation of data and always be truthful and avoids error. The researcher must

be objective must protect human participants and be open minded and avoid being

biased. Understanding the limits of the internet; Health and wellness practitioner must

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have the technology knowhow conduct research and be cautious when exchanging

confidential information.

According to Craddick, Crasford and Rhodes (2005:1) the researcher must treat data

and findings in an ethical manner and with Integrity –. It is unethical to duplicate entries

of data or republish as original data previously published data. Screening of

respondents is done online the researcher must delete personal information after

conducting research to ensure/ protect confidentiality.

Reporting of Findings- The meaning of research or the findings must be clear, must not

lead to only one conclusion .The research must be open to more than one interpretation

(unambiguous).The research must admit limitations such as financial constraints,

adequate resources and can hinder the research from being completed or take a long

time to complete (Privitera 2014:23).

Sampling -Ensure the representation of sample size. The researcher chose to conduct

the research in the rural areas it represents a small population therefore the sample size

will be small rather than always focusing on the population/ communities living in the

urban and the big city.

5. EXPECTED CONTRIBUTION OF THE STUDY

According to Elliot (2010:6) the purpose of the study is to raise awareness that

employee’s health and wellness programs can save lives for an example taking time off

at work and excersing can reduce stress and save you from getting sick.

For personal development – studying research will help the research in gaining skills

and knowledge on how to conduct research especially if the researcher decides to

further research / pursue Masters in Human Resources Management.

Motivation of the study is to highlight that stress is a major contributor of employees

illness in SAPS, to enlighten the organisation and employees about the importance of

implementing the health and wellness program in SAPS and to emphasize that police

officers are under a lot of strain since they have to deal with the recent killings of other

fellow police officers.

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Contribution – This study provides new information that other organisations do not

realize the extent to which employees wellness contributes to the organisations bottom

line. Organisations should invest time and resources in an employee wellness culture ,

with the focus on being proactive rather than reactive , can expect return on investment

lower absenteeism,healtheir employees ,fewer accidents and lower staff turnover

(Dhanesar and Hales 2005:28).

6. CHAPTER CLASSIFICATION

Chapter One: Introduction and Background to the study-This chapter will comprise the

background and scope of the study. The chapter will also highlight the problem

statement and research objectives. In addition, an outline of the research design and

methodology will be presented, the role of the researcher and research ethics will also

be highlighted. The expected contribution of the study will be contemplated.

Chapter two: Literature review

This chapter will explore the theoretical objectives by conceptualising and defining the

employees’ health and wellness as it currently manifests in select South African

organisation, having to consider the implications of the Occupational health and safety

Act 85 of 1993 for the SAPS, the is a need to reflect upon the causes of illness among

employees in the workplace and explain the importance of implementation of employee

health and wellness programs in South African organisations.

Chapter Three: Research design and Methodology

The design and method of research used in the study will be covered in this chapter.

The empirical objectives comprehend the live realities of Police officers in the

employees’ health and wellness program in the rural communities; by identify the

benefits of wellness and the processes of how EAP function at the rural communities.

Within the demarcated area will be explored. In edition strategies employed to ensure

quality data will be reported.

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Chapter Four: Resulting and findings -This chapter will be address the transcription,

analysis, interpretation and evaluation of the research findings. Verbatim quotes will be

supported by a process of literature control.

Chapter Five: Conclusion and Recommendations

This chapter will provide an overview of the study. Concluding remarks will be

presented. Limitations and Implications for further research will be highlighted

Recommendations will be present based on the outcome of the study.

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