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POLICY AND PROCEDURE TITLE: TABLE OF CONTENTS NUMBER: 1 DATE: 04/15/2011 Page 1 of 1 100.00 DEPARTMENT ADMINISTRATION 101.00 Policy and Procedure Development 102.00 Indexing and Numerical Control 103.00 Sources of Policy 104.00 Take Home Vehicles 105.00 Staffing Procedure 106.00 Personnel Resource Pool 107.00 Reserve Firefighter 108.00 IntraAgency Time Exchange 109.00 Grants

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POLICY AND PROCEDURE 

 

TITLE: TABLE OF CONTENTS 

NUMBER:  1 

DATE:  04/15/2011 

Page 1 of 1 

 

100.00   DEPARTMENT ADMINISTRATION 

101.00   Policy and Procedure Development 

102.00   Indexing and Numerical Control 

103.00   Sources of Policy 

104.00   Take Home Vehicles 

105.00   Staffing Procedure 

106.00   Personnel Resource Pool 

107.00   Reserve Firefighter 

108.00   Intra‐Agency Time Exchange 

109.00   Grants 

 

 

   

 

 

 

 

POLICY AND PROCEDURE 

 

TITLE: POLICY AND PROCEDURE DEVELOPMENT 

NUMBER:  101.00 

DATE:  03/01/2012 

Page 1 of 4 

 

PURPOSE 

To provide instructions on how to write, distribute and incorporate new or revised POLICIES or 

PROCEDURES in a rapid and efficient manner. 

POLICY 

The department shall provide clear direction and guidance on the policies and procedures of the 

organization. These policies and procedure shall be provided in the approved format and follow the 

correct process for approval. 

APPLICABILITY 

Heartland Fire & Rescue, City of El Cajon Fire Department, City of La Mesa Fire Department and City of 

Lemon Grove Fire Department. 

DEFINITIONS 

A POLICY shall be defined as a declared  intent or objective that shall be used as a basis for decision and action.  Generally, policies will be short and concise.  A PROCEDURE  shall be defined  as  a prescribed or  acceptable  routine or method of performing or implementing a desired course of action.    AUTHORITY 

Fire Chief 

PROCEDURE 

This  guideline  is  to  be  used  by  all  Department  personnel  when  submitting  new  information  for permanent placement in the Department's manual system.  The  originator  shall  submit  proposed  Policies  and  Procedures  through  the  appropriate  chain  of command.  

   

 

 

 

 

POLICY AND PROCEDURE 

 

TITLE: POLICY AND PROCEDURE DEVELOPMENT 

NUMBER:  101.00 

DATE:  03/01/2012 

Page 2 of 4 

 All originators shall ensure that new Policies or Procedures being submitted are typed, conform to the required format and do not conflict with existing Policies or Procedures.  Generally, the originator will be the Administrative Staff.  DUTIES OF COORDINATOR  

Review  all  Policies  or  Procedures  intended  for  Department manuals  for  conformance with established format   

Provide assistance to originators  

Notify originators of Policies or Procedures when conformance with established  format does not occur  

Provide section and subject numbers for new Policies or Procedures  

Create cover memo and distribute Policy or Procedure after it is approved by the Fire Chief  

Provides updates for Table of Contents as required by Policy  

Update electronic versions on department website(s)  

APPROVAL  Approval of all Policies or Procedures shall be made  through proper channels before placement  in Department manuals.  ROUTING FOR POLICIES AND PROCEDURES  Step 1 ‐ Originator shall:  

Check  for  conflicts with  existing  policies  and  procedures  and  conduct  research  on  subject matter 

 

Prepare draft in proper format and submit to Fire Chief 

   

 

 

 

 

POLICY AND PROCEDURE 

 

TITLE: POLICY AND PROCEDURE DEVELOPMENT 

NUMBER:  101.00 

DATE:  03/01/2012 

Page 3 of 4 

 Step 2 ‐ Fire Chief or designee shall:  

Review Policy for content  

Return to originator with explanation if not approved  

Submit approved Policy to coordinator  

Step 3 ‐ Coordinator shall:  

Review Policy for proper format  

Return to originator for format changes, if needed   

Return to Chief for Approval and Distribution  GUIDELINES FOR PREPARING POLICIES OR PROCEDURES  A standard format shall be followed by all originators writing Policies or Procedures for inclusion in the Department manuals.  The format is as follows: 

 

Subject in upper right box  

Policy or Procedure number  in upper  right box after "Number" on  first page; upper  left box after "Number" on second page 

 

Page number ‐ Upper right box  

Effective date below Policy or Procedure Number  

The  date will  be  in  numerical  form  (11/1/91)  and  correspond with  the  date  the  Policy  or Procedure was adopted 

 

All Policies or Procedures are to follow a basic narrative format   

   

 

 

 

 

POLICY AND PROCEDURE 

 

TITLE: POLICY AND PROCEDURE DEVELOPMENT 

NUMBER:  101.00 

DATE:  03/01/2012 

Page 4 of 4 

 

The numbers and headings must correspond with the Table of Contents; all headings will be properly centered on the forms  

Forms used  as  attachments will be  reduced  and placed on  the Policy or Procedure  format; these pages will be numbered to be included in the total number of pages for each Procedure 

 

All forms will be of reproductive quality and straight on the page  

Listed  items will  be  indented;  if  it  is  desired  to  identify  thoughts  or  points,  this  should  be accomplished by the use of bullets preceding the first word; items are to be numbered only to indicate priority or order of sequence to be followed  

SUBMITTING POLICIES OR PROCEDURES TO COORDINATOR  The individual submitting a Policy or Procedure is responsible for providing a draft utilizing the policy and  procedure  template  and  submitting  a  copy  to  the  appropriate  designee  via  the  chain  of command with recommendations from each reviewer.  It will then be submitted to the coordinator.   The coordinator will verify the following before printing:  

Proper headings and centering on all forms  

Dates are printed numerically  

Proper type and format used  

Proper use of numbers and bullets   

Forms and attachments are  reduced on proper Policy and Procedure  format and numbered correctly  

Revisions are properly identified on forms  

All material is of reproductive quality 

   

 

POLICY AND PROCEDURE 

 

TITLE: INDEXING AND NUMERICAL CONTROL 

NUMBER:  102.00 

DATE:  03/01/2012 

Page 1 of 1 

 

PURPOSE 

To provide a consistent method for numbering policies and procedures 

POLICY 

Policies and procedures will utilize the approved numbering format.  APPLICABILITY  Heartland Fire & Rescue, City of El Cajon Fire Department, City of La Mesa Fire Department and City of Lemon Grove Fire Department.  PROCEDURES Sections will be printed on white paper and will be identified with a numbering system as follows:  100.00  DEPARTMENT ADMINISTRATION  200.00  PERSONNEL ADMINISTRATION  300.00  COMMUNICATIONS AND REPORTS  400.00  SAFETY  500.00  STANDARD OPERATING PROCEDURES  600.00  APPARATUS AND EQUIPMENT   

   

 

POLICY AND PROCEDURE 

 

TITLE: SOURCES OF POLICY 

NUMBER:  103.00 

DATE:  03/01/2012 

Page 1 of 1 

 

PURPOSE 

To make sure policies and procedures do not conflict with other policies, procedures or laws.  

POLICY 

The Fire Department shall not develop a policy or procedure that is in conflict with another policy or procedure, or with federal, state, or local statutes.  

APPLICABILITY 

Heartland Fire & Rescue, City of El Cajon Fire Department, City of La Mesa Fire Department and City of 

Lemon Grove Fire Department. 

PROCEDURE 

When developing a policy or procedure, the following sources of conflict should be considered: 

Federal Law 

State Law 

Local Ordinance 

City Administrative Policies and Procedures 

Employee Memorandum of Understandings 

 

   

 

 

POLICY AND PROCEDURE 

 

TITLE: TAKE HOME VEHICLES 

NUMBER:  104.00 

DATE:  03/01/2012 

Page 1 of 3 

 

PURPOSE 

To ensure proper use of public funds with regards to the department’s practice of allowing employees to commute to and from work in department owned vehicles. 

POLICY 

Due to the need for after hour’s emergency incident support or special assignments, certain personnel 

are authorized to take department vehicles home.  

APPLICABILITY 

Heartland Fire & Rescue, City of El Cajon Fire Department, City of La Mesa Fire Department and City of 

Lemon Grove Fire Department. 

DEFINITIONS 

Take‐Home Vehicle means a department vehicle which is used by an employee for department business and for regularly commuting to and from the employee's home and work station. 

Call‐Out means a directive to an employee to report to a work site during off duty time or day, and to respond to emergencies, which require immediate response to protect life and property. 

Emergency Response means an employee has primary responsibility for immediate response; to protect life and property. 

AUTHORITY 

Approval for a take home vehicle authorizes an employee to drive a department vehicle during off‐duty hours and to garage that vehicle away from his/her regular work location.  The "regular work location" is where  the department usually  requires an employee  to  report  for work at  the beginning of each workday.   

 

   

 

 

POLICY AND PROCEDURE 

 

TITLE: TAKE HOME VEHICLES 

NUMBER:  104.00 

DATE:  03/01/2012 

Page 2 of 3 

 

REFERENCE 

City of El Cajon Fire Department Policies and Procedures 

City of El Cajon City Council Policy E‐1 

City of La Mesa Fire Department Policies and Procedures 

City of La Mesa Policies and Procedures 

City of Lemon Grove Fire Department Policies and Procedures 

City of Lemon Grove Policies and Procedures 

PROCEDURE 

1. Take‐home vehicles may be assigned to department employees who: o Have primary responsibility to respond to emergencies which require immediate 

response to protect life or property; and o Cannot use alternative forms of transportation to respond to emergencies; and o Cannot pick up city‐owned assigned vehicles at designated sites without impacting the 

employee's ability to respond timely to emergencies, which require immediate response to protect life or property. 

o Employees at or above the rank of Deputy Chief whose duties require frequent and unscheduled and supervisory activities. 

2. Limitations ‐ All take home vehicles will be used only  in the performance of official duties and for transportation to and from work.  Only Department personnel shall operate the take home vehicles.  Personal use  is prohibited, except  for work  related activities en  route  to and  from work.   Persons  riding  as  passengers  in  take  home  vehicles  shall  be  limited  to  Department personnel, other City employees, and other persons whose riding is in the best interests of the department.  When not  in use, all take home vehicles must be properly secured to safeguard the vehicle and its contents. 

3. Temporary take home vehicle ‐ A Chief Officer may approve temporary take home vehicle only when there is a demonstrated need that it would be in the best interest of the Department. 

4. Use of tobacco products is prohibited in a department vehicle. 

   

 

 

POLICY AND PROCEDURE 

 

TITLE: TAKE HOME VEHICLES 

NUMBER:  104.00 

DATE:  03/01/2012 

Page 3 of 3 

 

APPROVAL   

Only  the  Fire  Chief  shall  approve  a  take  home  vehicle.   He/she  shall  grant  approval  for  a  specific employee, or team of employees, to operate and garage the vehicle at home only in accordance with policies and procedures set forth by the City Managers and Fire Department Policies and Procedures.   

 

 

 

 

 

POLICY AND PROCEDURE

TITLE: STAFFING PROCEDURE

NUMBER: 105.00

DATE: 03/01/2012

REVISED 7/12/2017

Page 1 of 6

PURPOSE

To establish common methods of filling suppression staffing vacancies within Heartland Fire & Rescue

Department.

POLICY

This Policy was crafted in an attempt to fill shift vacancies through voluntary participation first and to rely on force hiring as a last resort. This policy does not attempt to resolve every staffing scenario. The intent is to consistently provide coverage, equal opportunity and fair distribution of overtime shifts for all personnel. However, even though fairness in a policy is a desirable objective, absolute equity in the distribution of overtime hours will not always be possible. The Shift Battalion Chief (B/C) will perform the daily staffing functions. The Fire Chief or his/her designee maintains the authority to deviate from this policy as determined necessary to meet emergency operational staffing needs of each city. Deviations from this policy will be dictated by extenuating staffing circumstances. APPLICABILITY

Heartland Fire & Rescue, City of El Cajon Fire Department, City of La Mesa Fire Department, and the

City of Lemon Grove Fire Department.

DEFINITIONS

RATED PERSONNEL - Person of same rank as vacancy created.

ACTING PERSONNEL – Person organizationally qualified to act and designated by the

department in another position. Must be on a current promotional list to be eligible to act.

INTERNAL RESOURCE POOL - Members within Heartland Fire & Rescue.

EXTERNAL RESOURCE POOL – Members of participating Central Zone agencies who have agreed

to participate in the External Resource Pool may be utilized to fill Firefighter/Paramedic

POLICY AND PROCEDURE

TITLE: STAFFING PROCEDURE

NUMBER: 105.00

DATE: 03/01/2012

REVISED 7/12/2017

Page 2 of 6

vacancies only prior to a Force Hire. External Resource FF/PM’s will only be allowed to fill

vacancies on an engine.

TELESTAFF CONTACT – When TeleStaff attempts to make contact with an employee via phone

line, text message (SMS), email or pager, it will recognize a “contact” anytime the

communication attempt is successfully completed. Contact is accomplished when a TeleStaff

message was sent, a message was left, or when a message was listened to. Additionally, an

employee entering his/her ID and password and either listening to the message as it is

delivered or listening to a message that has been reserved for the employee indicates “contact”

with TeleStaff.

LIST CHAIN – The sequence of events that lead to the identification of the person to work.

AUTHORITY

Fire Chief

PROCEDURE

OVERTIME GUIDELINES:

The Battalion Chief will determine and verify the vacancies for scheduled overtime. When filling staffing vacancies, an organizational goal is to staff apparatus with employees of the same rank (rated). When rated employees are not available, employees in an acting capacity, who are on a current promotional list will be considered to work in that city where there is a vacancy. In absence of a current list qualified employees may be considered to fill the vacancy.

LIST CHAIN OF EVENTS:

1. WILL WORK - To make best use of the TeleStaff software, employees are encouraged to sign

up when willing to work overtime. When seeking to fill vacancies, preference will be given to the employees signed up. Among those, the first opportunity will be given to the member with the fewest overtime hours worked during the current bid cycle.

POLICY AND PROCEDURE

TITLE: STAFFING PROCEDURE

NUMBER: 105.00

DATE: 03/01/2012

REVISED 7/12/2017

Page 3 of 6

When signing up for overtime, each employee is responsible for the input dates and times (if applicable) that they are willing to work. This can be accomplished by telephone, at a client workstation, or via WebStaff. In order for an employee’s placement on a will work list to be accurate, they are to ensure that their name is placed on the list prior to the roster being run.

In the event an employee places himself/herself willing to work after the coverage need has been filled, no “bumping” of personnel will be authorized. Prior notification of willingness to work is required.

2. NOT SIGNED UP TO WORK - In the event no rated employee is signed up to work, all the

employees of the same rank in the city creating the vacancy will be called, in order from most to fewest overtime hours during the current calendar year.

3. INTERNAL RESOURCE POOL - If the preceding methods do not produce an employee willing to work, the B/C will utilize the Heartland Fire & Rescue Internal Resource Pool. Participation in the Internal Resource Pool is NOT mandatory. Internal Resource Pool personnel will not be subject to Force Hire for agencies other than their own. The hiring sequence for the Internal Resource Pool is similar to process of hiring rated personnel (see step one above). Actors will not be considered for the Internal Resource Pool.

4. USE OF ON-DUTY ACTORS - If the preceding methods do not produce an employee willing to work, the B/C will consider moving actors who are on a current list of that city already on the roster to create a vacancy in another lower rank for filling.

EXAMPLE: If no Captains are willing to work and an approved Acting Captain is on the current roster, the actor can be moved to the Captain’s spot and the new vacancy created by the relocated actor can be attempted to be filled. This moving of actors shall not create a force in the altered rank. This movement also shall not permit two acting personnel on one apparatus.

POLICY AND PROCEDURE

TITLE: STAFFING PROCEDURE

NUMBER: 105.00

DATE: 03/01/2012

REVISED 7/12/2017

Page 4 of 6

5. USE OF OFF-DUTY ACTORS - If there is no rated employee willing to work, TeleStaff will call actors of that city who are on a current promotional list in the same methods described in the preceding manner.

6. QUALIFIED ACTORS- In absence of a current promotional list. A qualified person may be used

to act in a higher position to prevent a force hire. This will be at the discretion of the staffing authority.

7. EXTERNAL RESOURCE POOL - External Resource Pool participants can be requested if all

internal options for filling are exhausted. External Resource Pool personnel will not be subject to Force Hire.

8. FORCE HIRE – If the preceding methods of hire do not fill the vacancy, then a Force Hire will be

implemented.

METHOD OF THE FORCE HIRE PROCESS: Force Hire will be of the rank creating the initial vacancy. A Force Hire is to be initiated by B/C at the earliest possible time. The purpose of this is to allow the employee being forced to work the most amount of time to plan for the potential personal impact of the Force Hire.

When filling a same-day vacancy, the B/C will perform the Force Hire Notification manually via telephone or radio. When possible, the B/C shall notify the person being forced by 7:00 a.m. The B/C will continue the call-back process until all personnel have been called.

FORCE HIRE SEQUENCE:

1. The Force Hire List is first sorted by employees who were working their regularly assigned shift the day before the staffing need. Therefore, employees who were working overtime or a Time Exchange (TE) are still able to be forced. The employee working the TE is to be the last considered option.

POLICY AND PROCEDURE

TITLE: STAFFING PROCEDURE

NUMBER: 105.00

DATE: 03/01/2012

REVISED 7/12/2017

Page 5 of 6

2. The next sorting criteria is the date last forced to work, with the most recently forced employee at the bottom of the list. If there is a tie, the list will then be sorted by Hire Date, with the most senior employee at the bottom of the list.

3. If this sorting method produces a tie, the final sorting criteria will be alphabetical by last name. Note: this sorting is automatically performed by TeleStaff.

4. As a standard practice, on-duty Resource Pool participants filling overtime positions will not be utilized for a Force Hire.

Once the Force Hire candidate is identified, he/she will be notified by the B/C of the potential Force Hire situation. Then the hiring List Chain will continue in attempt to fill the vacancy with an employee willing to work.

The person who is first on the list to be forced will have the ability to accept the overtime position without being forced, once the hiring List Chain of events has been run for the agency creating the vacancy.

EXAMPLE: A firefighter receives notification that he/she is first on the list to be forced. After the hiring List Chain for that city has been run without producing an employee willing to work, the employee listed as being up for the force can accept the overtime position before the Resource Pool personnel are contacted.

HOURLY LIMITATIONS: Personnel shall not be eligible to work a force hire if it would result in the employee working more

than 72 consecutive hours. Employees who have worked 72 hours must be off duty for a minimum of

twelve (12) continuous hours prior to being eligible for a force.

Employees are able to volunteer to work for more than 72 consecutive hours. Telestaff will allow

personnel who volunteer to be scheduled to work up to 96 consecutive hours automatically. Any

volunteer hours over 96 consecutive hours requires approval by the Battalion Chief on duty at the time

of the work request. Consideration to allowing personnel to work more than 96 consecutive hours

should include safety of the staff and the community. The department reserves the right to send

personnel home at the discretion of the Fire Chief or designee to ensure adequate rest.

POLICY AND PROCEDURE

TITLE: STAFFING PROCEDURE

NUMBER: 105.00

DATE: 03/01/2012

REVISED 7/12/2017

Page 6 of 6

RESPONSIBILITIES OF THE EMPLOYEE: It is the responsibility of each employee for making sure the desired contact numbers and methods are accurate and up-to-date in TeleStaff. In the event an employee switches their contact information, they shall update TeleStaff within 24 hours of the change. Each employee is responsible for the security of their own TeleStaff password. Each individual’s password is their form of TeleStaff identity verification. If an employee feels that his/her password was compromised, he/she are to change their password and notify their supervisor.

TeleStaff can communicate messages in various forms of delivery; text messaging, emails, voice mails, and numeric paging. The preferred method of TeleStaff communications is text messaging. Text messaging has proven to be the most efficient and reliable method for communication with employees even in times of emergency. If “contact” is made with TeleStaff, the employee is to either accept the coverage or refuse it at that time to allow the hiring process to proceed.

   

 

 

POLICY AND PROCEDURE 

 

TITLE: PERSONNEL RESOURCE POOL  

NUMBER:  106.00 

DATE:  03/01/2012 

Page 1 of 2 

 

PURPOSE 

To provide a policy and procedure for utilizing the Internal Personnel Resource Pool and the External Paramedic Resource Pool.  POLICY 

The Fire Department has access to an internal Personnel Resource Pool for members of the Heartland Fire & 

Rescue Joint Exercise of Powers Agreement (JPA) and an External Paramedic Resource Pool. These resource 

pools are available to assist in filling vacancies when sufficient personnel are not available for an agency to meet 

sufficient staffing needs. The primary objective of this resource is to avoid force hire situations. The list will not 

be utilized until after the appropriate members of the affected agency have been offered an opportunity to fill a 

vacancy first.   

Personnel may only work rank for rank when working overtime in other JPA cities. Working out‐of‐class and 

working at a lower rank are not allowed for use in the Internal Personal Resource Pool. 

Resource pools will not be used to fill vacancies created by UASI or other grant reimbursable classes. 

APPLICABILITY 

Heartland & Fire Rescue‐ City of El Cajon Fire Department, City of La Mesa Fire Department and City of Lemon 

Grove Fire Department. 

DEFINITIONS 

Internal Personnel Resource Pool – a list of qualified personnel from the members of the JPA. Covers all ranks 

that have been authorized within this policy by the Fire Chief. 

External Paramedic Resource Pool – a list of qualified personnel from non JPA members. Covers 

Firefighter/Paramedics only. 

AUTHORITY 

Fire Chief 

 

   

 

 

POLICY AND PROCEDURE 

 

TITLE: PERSONNEL RESOURCE POOL  

NUMBER:  106.00 

DATE:  03/01/2012 

Page 2 of 2 

 

REFERENCE 

El Cajon Firefighters MOU 

La Mesa Firefighters MOU 

Lemon Grove Firefighters MOU 

Joint Exercise of Powers Agreement between the Cities of El Cajon, La Mesa and Lemon Grove 

PROCEDURE 

At no time shall a City be responsible for additional costs, over and above the regular compensation of the 

position being filled, for overtime hours worked in other JPA cities. 

Cities shall not incur overtime for travel to and from overtime assignments in other JPA cities without prior 

authorization from the Fire Chief or his/her designee. 

Any specialty overtime pay in excess of 1 ½ times the employee’s regular pay will only be paid by the cities 

where the specialty pay is offered per their agreed upon MOU.  At no time shall overtime compensation in 

excess of 1 ½ times of an employee’s regular pay be required of cities who have not addressed such extra 

compensation in their bargaining group’s MOU.  

The officer scheduling any vacancy will follow the established overtime guidelines for the affected agency. The reimbursement process for either list is provided in the JPA document.  Once  it  is determined that an agency does not have the appropriate eligible personnel to staff a resource, the internal  Personnel  Resource  Pool will  be  utilized. Once  the  internal  Resource  Pool  has  been  exhausted,  the external Paramedic Resource Pool will be utilized.  Personnel on  the  resource pool  list must be approved  to work overtime  in  their home agency  in order  to be placed in the resource pool. Participation in either resource pool is voluntary.  The internal list can be updated at any time. The external list is updated annually. 

   

 

POLICY AND PROCEDURE 

 

TITLE: RESERVE FIREFIGHTER 

NUMBER:  107.00 

DATE:  03/01/2012 

Page 1 of 4 

PURPOSE  The primary goal of the Reserve Firefighter Program is to develop and prepare the best firefighter candidates for possible future employment in the fire service. The secondary goal of the Reserve Firefighter program is to augment department forces as volunteers in both emergency and non‐emergency operations.  POLICY  The department shall utilize Reserve Firefighters to supplement staffing in accordance with this policy and procedure. In order to participate in the program, Reserve Firefighter’s shall successfully complete the required physical agility, written exam, oral exam, entry‐level physical examination, background investigation and training academy prior to appointment of reserve status.  No Reserve Firefighter shall be used to replace regular full‐time personnel to meet minimum staffing requirements. Exceptions may be approved by the Fire Chief in emergency situations only after exhausting the use of regular paid personnel.  APPLICABILITY  Heartland & Fire Rescue, City of El Cajon Fire Department, City of La Mesa Fire Department and City of Lemon Grove Fire Department.  PROCEDURE  Reserve Coordinator:  It shall be the responsibility of the Reserve Coordinator to: 

Maintain an adequate interest list 

Direct a training and educational program for each Reserve; and 

Monitor the technical skill development and educational program for each Reserve. 

Control the placement and assignment of on‐duty Reserves.     

   

 

POLICY AND PROCEDURE 

 

TITLE: RESERVE FIREFIGHTER 

NUMBER:  107.00 

DATE:  03/01/2012 

Page 2 of 4 

 Assistant Coordinator  Assist  Coordinator  with  training  and  educational  program  for  reserve  firefighters.  It  shall  be  the responsibility  of  the  Assistant  Coordinator  to  provide  daily  coordination  and  scheduling  of  reserve firefighters.  Shift Coordinators  It shall be the responsibility of the Shift Coordinator to evaluate the daily job performance of each Reserve under their supervision.  Reserve Firefighter  It shall be the responsibility of the Reserve Firefighter to adhere to the rules, regulations, policies and procedures of Heartland Fire & Rescue. 

  Reserve Firefighter Duties  Under immediate supervision, Reserve Firefighters respond to fire and other emergency alarms; connect and lay hose lines; assist in operating nozzles and direct water streams and other extinguishing agents onto fires; make possible openings to buildings using hand and power tools for entry and ventilation; render emergency medical attention; clean, service, inspect and test equipment; assist in rescue, overhaul and salvage of structures, vehicles, aircraft and other hazardous environments; study fire department rules, regulations, policies and procedures; attend and participate in drills; study firefighting techniques; learn about fire hazards ; may participate in physical fitness program; and other duties as assigned.   Reserve Firefighter’s with current State of California and County of San Diego EMT‐P License may perform Advanced Life Support skills under the direction and supervision of a Heartland Fire & Rescue paramedic.  

  

   

 

POLICY AND PROCEDURE 

 

TITLE: RESERVE FIREFIGHTER 

NUMBER:  107.00 

DATE:  03/01/2012 

Page 3 of 4 

 ENTRY‐LEVEL RESERVE STANDARDS  AGE:  Minimum 18 years of age at time of application. 

 MEDICAL:  Must pass department physical.  EDUCATION:  High school graduation or equivalent (GED), or be a high school student actively working toward graduation.  CERTIFICATIONS:  Possession of a valid San Diego County EMT‐B certificate.   LICENSE:  Must have and maintain a valid, unrestricted Class C California Driver’s License.  TELEPHONE:  Reserve Firefighters must have a working telephone keep Reserve Coordinator advised of current phone number.  Reserve Firefighters must advise the department of any change within three calendar days.  QUALIFICATIONS GUIDELINES  Possession of the required skills, knowledge and abilities is typically demonstrated by educational achievement equivalent to graduation from high school; ability to follow orders and directions; ability to establish and maintain effective working relationships with supervisors, co‐workers, the public and  members of other agencies; ability to learn firefighting techniques, policies, practices and operation and use of equipment; ability to communicate in writing; ability to read and comprehend written material; skill in oral communication; ability to work independently; ability to work in stressful environment; Mechanical aptitude, knowledge of the use of hand tools; ability to operate motor vehicles; knowledge of safe working practices and procedures; knowledge of basic math; ability to work under hazardous conditions; physical condition appropriate to perform the duties of this job classification.  BACKGROUND INVESTIGATION  Reserve Firefighters must pass a satisfactory background investigation including a California Department of Justice and Federal Bureau of Investigation fingerprint check. The Fire Chief shall determine the level of the background investigation. 

 

   

 

POLICY AND PROCEDURE 

 

TITLE: RESERVE FIREFIGHTER 

NUMBER:  107.00 

DATE:  03/01/2012 

Page 4 of 4 

 PERFORMANCE STANDARDS  Reserve Firefighters are required to maintain their efficiency.  This includes complying with training standards and skill performance.  Performance is measured by the ability to perform the assigned duties in a competent, expeditious and cooperative manner according to department rules, regulations, policies and procedures.  Reserve Firefighters are required to complete a minimum number of 48 shift hours per month and a 3‐hour drill. In case of illness, vacation or extenuating circumstances, this requirement may be waived or modified by the Reserve Coordinator.    CAUSES FOR DISMISSAL  The Reserve Firefighter position  is voluntary and the Fire Chief can dismiss a participant at any time, with or without cause.  EQUIPMENT / UNIFORMS  Reserve Firefighters are required to maintain a uniform that meets Heartland Fire & Rescue Procedure 205.00. The cost for this uniform and its maintenance is the responsibility of the Reserve Firefighter. 

 All safety equipment will be provided by the Fire Department.  Badges will be provided by the Fire Department.  All equipment issued by the Fire Department shall be returned upon separation from the Reserve program.  No portion of the Fire Department uniform or issued equipment shall be worn while off‐duty without permission of the Reserve Coordinator.  ON‐DUTY INJURIES  Each Reserve Firefighter, while on‐duty shall be covered under the departments Worker’s Compensation insurance.   

 

   

 

POLICY AND PROCEDURE 

 

TITLE: INTRA‐AGENCY TIME EXCHANGE 

NUMBER:  108.00 

DATE:  4/1/2012 

Page 1 of 2 

 

PURPOSE 

To develop a procedure for intra‐agency Time Exchanges (Shift Trades) between Heartland Fire & 

Rescue personnel.  

POLICY 

All Time Exchanges between personnel from other than their home agency will be approved under the 

stipulations of this policy.  All existing agency‐specific exchange of shift rules still apply to all internal 

Time Exchanges made within and by their own organization/personnel.  At no time shall the exchange 

of time between department personnel be a fiscal impact to the city(s) budget.  

APPLICABILITY 

Heartland Fire & Rescue, City of El Cajon Fire Department, City of La Mesa Fire Department and City of 

Lemon Grove Fire Department. 

REFERENCE 

N/A 

AUTHORITY 

Fire Chief 

PROCEDURE 

Intra‐Agency Time Exchanges  

For consistency between the three agencies, this process of trading shifts will be recognized 

and referred to as a “Time Exchange.” 

Time Exchanges will be of the same official rank.  Acting positions, up or down, will not be 

authorized. 

 

 

   

 

POLICY AND PROCEDURE 

 

TITLE: INTRA‐AGENCY TIME EXCHANGE 

NUMBER:  108.00 

DATE:  4/1/2012 

Page 2 of 2 

 

 

All Time Exchanges below the rank of Company Officer must be authorized prior to the 

commencement of the Exchanged shift by the “receiving” Company Officer (The Receiving 

Company Officer is the officer in charge of the vacancy being filled). 

All Company Officer Time Exchanges must be authorized by the “receiving” Battalion Chief 

Officer.  

All receiving officers are to ensure that all Exchanges do not adversely affect daily 

operations. 

All receiving officers are to ensure that all Exchanges do not interfere with Mandatory 

Training or other required attendance of personnel such as Mask Fit testing, and Annual 

Physicals. 

It will remain the responsibility of the Exchanging parties to track exchanges for purpose of 

paying back. 

The person creating the vacancy will be responsible for unfulfilled exchange agreements.  If 

an exchange is arranged and the person who has agreed to work in unable to fill the 

position, Vacation time will be charged to the person being worked for unless alternate 

arrangements are made to fill the vacancy prior the beginning of the exchange time. 

   

   

 

 

 

POLICY AND PROCEDURE 

 

TITLE: Grants 

NUMBER:  109.00  

DATE:  05/20/2015 

Page 1 of 2 

 

PURPOSE 

The purpose of this Policy is to provide a standard process for Heartland Fire & Rescue personnel to use prior to submitting grant proposals and receiving grant funding.  POLICY 

The following process shall be used for grants: 

a. Grant opportunities that are being considered must be reviewed and approved by the Chief 

Officer overseeing grants and the Grant Manager prior to beginning the grant application 

process. They will obtain the necessary approvals from the Chief, City Manager, or other 

approving officials. No grant is to be submitted without these approvals. 

In addition: 

1. All equipment requested through a grant must be approved by the Support Services 

Chief.  

2. All training requested through a grant must be approved by the Training Chief. 

b. If matching funds are required, a funding source must be identified (budget line item, new 

revenue, etc.). 

c. Grants must be applied for on behalf of the receiving City, not Heartland Fire & Rescue. The 

Heartland Fire & Rescue JPA relationship may be explained in the grant application. 

d. All grant requests must comply with both the receiving City’s and the granting agency’s 

purchasing and finance requirements and any other applicable Federal, State, or Local 

regulations that may apply. The Grant Manager will review these requirements with the 

appropriate parties.   

a. Requirements may change so all purchases must be coordinated with the Grant 

Manager prior to action being taken. In general: 

i. All grant purchases require three written quotes with limited exceptions. Any 

exceptions to the three quote requirement must be approved by the Grant 

Manager. 

ii. The cities may require a formal or informal bid, specify how the items are 

paid for, etc. This process is coordinated with the Grant Manager. 

   

 

 

 

POLICY AND PROCEDURE 

 

TITLE: Grants 

NUMBER:  109.00  

DATE:  05/20/2015 

Page 2 of 2 

 

 

e. Grant acceptance processes are different in each City. The Chief Officer and Grant Manager 

will ensure that each City’s specific process is followed, including City Council and/or City 

Manager approval when required. 

APPLICABILITY 

Heartland Fire & Rescue 

DEFINITIONS 

Grant Manager – The Heartland Fire & Rescue Administrative Analyst who oversees the grant process 

and facilitates application, acceptance, procurement of goods/services, payment processing, and 

compliance/audit of the grant. 

AUTHORITY 

Fire Chief 

PROCEDURE 

All Heartland Fire & Rescue personnel will follow the steps outlined in this Policy when applying for and 

processing grants.