7/29/2019 Poonam shetty _Trainer

1/9

Poonam is a Corporate Freelance Trainer.

Poonam specializes in training and supporting organizations and its individuals in their efforts to achieve their objectives.

Prior to Freelancing , she has Served the Corporate World for more than 9 yrs and held several Important Positions like

Training Manager, HR Trainer, Soft Skills Trainer & Personality Development Trainer in varied industries like Insurance,

Academic, IT & BPO.

Poonam is a Certified Personality Development & English Enhancement Trainer from Grey Cells India.

She holds a Bachelors Degree in Commerce and a Diploma in Human Resource Management from Welingkar. Poonams

approach involves working closely with an organization to understand its specific training needs to provide winning training

solutions.

Her passion for facilitation and knowledge transfer has built lasting relationships. Her style is simple and highly

personalized.

The training technique is entirely focused on EXPERIENTIAL LEARNINGS with the use of Group & Individual Activities,

Case Studies, Role Plays, Adult Learning Principles and Thought & Introspection sessions. She is a strong and versatile

communicator, and has handled training in English, Hindi & Marathi language. Poonams background also enables her to

effectively adapt and develop programs specific to the unique organizational environments and cultures.

Poonam Shetty

Corporate Freelance Trainer

7/29/2019 Poonam shetty _Trainer

2/9

Education and Professional Affiliations:

Commerce Graduate from Mumbai University.

Diploma in Human Resource Management from Welingkar

Certified Personality Development Trainer from Greycells india ltd. By Mehul Kuwadia.

SMART TRAIN Train the Trainers Program by Suresh Bharwani CEO of Jetking Infotrain

ltd.

Certified by Reliance for conducting Power of Probing(Sales Training).

Attended Content Development training (Instructional Design ) by Reliance.

Training Aint Telling Certified (Train the Trainer certification by Max New York Life)

ULIP Certified from MNYL

Certified SPOKEN ENGLISH Trainer .

ECIP Certified from Edubridge India.(RETAIL Certification)

Attended Steven Coveys 8TH HABIT

7/29/2019 Poonam shetty _Trainer

3/9

Have designed Customized Inbound & Outbound Training Workshops through

Training Need Analysis & Imparted Training on the following Topics:

POWER OF DISC Relationship Management Workshop for Managers.

EFFECTIVE COMMUNICATION SKILLS

CLIENT RELATIONSHIP MANAGEMENT

CUSTOMER SERVICE

WORK LIFE BALANCE

SELF MANAGEMENT

PRESENTATION SKILLS

WORKPLACE ETIQUETTE CONFLICT MANAGEMENT

TEAM MANAGEMENT

SUCCESS (MOTIVATIONAL WORKSHOP FOR FRESHERS)

INTERPERSONAL RELATIONSHIP

COUNSELLING SKILLS

WORKPLACE ETIQUETTE

LEADERSHIP

PERSONALITY DEVELOPMENT & PUBLIC SPEAKING

SELLING SKILLS

TIME MANAGEMENT

TEAM BUILDING

POWER OF PROBING( FOR MANAGERS)

EMOTIONAL INTELLIGENCE

Employability

Skills

Behavioral

Training

Sales Training

SoftSkills

RetailTraining

7/29/2019 Poonam shetty _Trainer

4/9

7/29/2019 Poonam shetty _Trainer

5/9

Core strength and passion lies in facilitating workshops

on Business Etiquette.

IMPRESS !! Making the First Impression.(Grooming & Etiquette)

Customer Service

Presentation Skills Campus to Corporate Program ( For Freshers & Junior Executives)

Communication for Success.

The Confident YOU - Interactive Skills.

Building Interpersonal Relationships.

Personality Development

Presentation Skills. Building Positive Attitude

Telephone Etiquette

Sure Success in Interviews

Time Management

Goal Setting (a Motivational Training Workshop)

Work Life Balance.

Stress Management

Team Management.

Conflict Management

Train The Trainer

Selling Skills

Outbound Training.

Retail Training.

Career Development Program. / Employability Enhancement Skills program

Employability

Skills

Behavioral

Training

Sales Training

SoftSkills

RetailTraining

7/29/2019 Poonam shetty _Trainer

6/9

Case Studies & Psychometric ToolsVideo Based Learning

Value Based

Activities

Role Plays

Trainer Led Discussion

7/29/2019 Poonam shetty _Trainer

7/9

Over 10 Yrs of Experience in Training Soft Skills , Behavioral , Outbound & Sales Training

7/29/2019 Poonam shetty _Trainer

8/9

Training Methodology Experiential Learning

7/29/2019 Poonam shetty _Trainer

9/9

Outline for Soft Skills

Outline Excel Sheet

http://localhost/var/www/apps/conversion/tmp/scratch_1/Outline%20for%20Tata%20Motors-%20Presentation%20Skills.xlshttp://localhost/var/www/apps/conversion/tmp/scratch_1/Outline%20for%20Tata%20Motors-%20Presentation%20Skills.xlshttp://localhost/var/www/apps/conversion/tmp/scratch_1/Outline%20for%20Tata%20Motors-%20Presentation%20Skills.xls