poppy - care management matters · 2018. 6. 28. · safety checks (fire, medication, hr, premises)...

35
Jonathan Cunningham

Upload: others

Post on 29-Sep-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Jonathan Cunningham

Page 2: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

© STORM Consultancy 2017

Northern Ireland 1995

Page 3: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Poppy

Page 4: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Rosebank Care Home

Birkdale Park Nursing Home

Page 5: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

CQC Compliance Audits & Workshops

Page 6: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 7: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 8: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 9: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Felix supersonic freefall Mission

Page 10: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Felix supersonic freefall Mission

Page 11: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Let’s live until we die!

Page 12: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Who’s for a chocolate milkshake?

Page 13: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 14: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

January 2018

Page 15: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

© STORM Consultancy 2017

❑Consent for care

❑DoLs & mental capacity

❑Audits and Actions

❑Safety checks (Fire, Medication, HR, Premises)

❑Accident investigation - Do it!

❑Actively listen to your clients

❑Data protection/confidentiality

❑Complaints encourage and close the loop

❑Know your notifications

❑Keep yourself up-to-date ‘Ignorance no defence’

The Big 10…

Page 16: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

© STORM Consultancy 2017

Inspector’s Paperwork and Checklist

Page 17: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Jonathan Cunningham

Page 18: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 19: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Search on Facebook

Fabulous sharing

Page 20: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Care partners – twinned care homes – sharing best practice

Aughton Southport

Sharing Audits

Care plan ideas Activity ideas

Conduct mutual compliance inspections

Page 21: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 22: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Film

Upload

Distribute

Enjoy!

Page 23: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Springfield’s Innovative use of IT

Live events streamed Live time into bedbound residents rooms.

Nurse Call System -Interrogated every 24 hours to ensure response times are under 5 mins!

Enhancing & Enriching Lives and Improving Care Quality

Page 24: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 25: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Staff Monthly Coffee

Moment

Page 26: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 27: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 28: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

© STORM Consultancy 2017

Page 29: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 30: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 31: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Monthly Dashboard

Critical Compliance

Page 32: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Search on Facebook

Fabulous sharing

Page 33: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Make people feel good about themselves

Page 34: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality
Page 35: Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises) Accident investigation - Do it! Actively listen to your clients Data protection/confidentiality

Jonathan Cunningham