poppy - care management matters · 2018. 6. 28. · safety checks (fire, medication, hr, premises)...
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Jonathan Cunningham
© STORM Consultancy 2017
Northern Ireland 1995
Poppy
Rosebank Care Home
Birkdale Park Nursing Home
CQC Compliance Audits & Workshops
Felix supersonic freefall Mission
Felix supersonic freefall Mission
Let’s live until we die!
Who’s for a chocolate milkshake?
January 2018
© STORM Consultancy 2017
❑Consent for care
❑DoLs & mental capacity
❑Audits and Actions
❑Safety checks (Fire, Medication, HR, Premises)
❑Accident investigation - Do it!
❑Actively listen to your clients
❑Data protection/confidentiality
❑Complaints encourage and close the loop
❑Know your notifications
❑Keep yourself up-to-date ‘Ignorance no defence’
The Big 10…
© STORM Consultancy 2017
Inspector’s Paperwork and Checklist
Jonathan Cunningham
Search on Facebook
Fabulous sharing
Care partners – twinned care homes – sharing best practice
Aughton Southport
Sharing Audits
Care plan ideas Activity ideas
Conduct mutual compliance inspections
Film
Upload
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Enjoy!
Springfield’s Innovative use of IT
Live events streamed Live time into bedbound residents rooms.
Nurse Call System -Interrogated every 24 hours to ensure response times are under 5 mins!
Enhancing & Enriching Lives and Improving Care Quality
Staff Monthly Coffee
Moment
© STORM Consultancy 2017
Monthly Dashboard
Critical Compliance
Search on Facebook
Fabulous sharing
Make people feel good about themselves
Jonathan Cunningham