Portal User Group MeetingJune 13, 2007

Agenda• I.     Welcome• II.    Updates on the following:

– Migration Status– New Templates– DB Breakup– Keywords– Streaming Video 

• III.   Tips and Reminders• IV.   New Version of WebTrends Overview • V.    Value of WebTrends -  Agency Perspective• VI.   Breakout Session (To Be Announced)• VII.  Open Discussion

Upcoming Meetings

September 12

December 12

Migration Update

66%

12%

5%

17%

Completed

In Progress

Queue

On Hold

Sites on DSF Portal – 75Sites in Progress – 13Sites in Queue – 7On Hold - 20

Template Redesign

Changes include:

• Resizing based on resolution (no longer fixed width)

• Text based left navigation

• More flexibility and choices for layout

Template Redesign

• We’ll be sending out at least two new concepts for feedback by the end of the month

• Any agencies with applications sites utilizing the agency template should contact us by June 22 to discuss options

• Any agencies with highly formatted pages that will be impacted by the resizing of their content pages should contact us by June 22 to discuss options

Template Redesign Implementation

• The new templates will be implemented off hours through a manual process

• We will be setting a schedule and working with each site’s system admin to redesign home pages and determine if there are any other special needs for the site

• Graphic designers are available off state contracts if you are interested in having professional assistance with your home page graphics

Database Breakup

• Currently on hold pending a database analysis by Cimbrian

• We have had few problems since the hardware was upgraded so we want to confirm it is still necessary

Streaming Video

• Testing continues

• Service Offering is still in development

• Evaluating Network and Firewall capacities

Keywords

• The first batch of Keywords have been reviewed• They are implemented on the Portal• To see a list of approved Keywords, log into the

Partners area of CPI– Keywords link on the left.

• Submissions are still being accepted for the next batch

• No cutoff date has been established for the next batch

Portal Tips

• Reminders

• Common Issues

• Recommendations

Reminders

• Web FileManager

• eAlerts

Common Issues

• Link to Staged Version

• Updating a Hyperlink

Recommendation

Deleting a Hyperlink

File Upload (Web FileManager)– Upload from editor (single file, root)– Upload from Web FileManager (single file,

specific folder)– Batch Upload (multiple files, specific folder)

WebTrends Upgrade

• WebTrends is web analytic software• Currently we are on Version 6.1c• We have upgraded to Version 8.0d• We have installed the upgraded WebTrends on a

new server as a clean install– Webstats.si.ct.gov:7099/wrc/bin/WebTrendsReportingCenter

– Version 6.1c userids and passwords work on 8.0

• Profiles are currently being analyzed.– Expected to be completed shortly

WebTrends Version 8.0

• New Interface– Easier to use– Improved appearance

• More efficient

• More accurate numbers

WebTrends – Definitions

• Visitors –– A visit is a series of actions that begins when a

visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle-time limit.

– Idle time limit is 30 minutes– State of CT does not allow cookies to track

visitors

WebTrends - Definitions

• Hits –– Each file requested by a visitor registers as a

hit.– There can be several hits on each page.– While the volume of hits reflects the amount of

server traffic, it is not an accurate reflection of the number of pages viewed.

WebTrends – Definitions

• Page –– Any displayed page, regardless of the number

of files needed to display

• Page View –– Each time a visitor views a page, it is a Page

View– Pages report tracks Page Views

WebTrends Version 8.0 – Pricing

• New Contract Structure– Version 6.0 – Charged by server analyzed– Version 8.0 – Charged by Page Views

• Page View limit is 300,000,000 per year– 2006 used 210,000,000 (not including re-

analyses)

• Re-Analysis is charged against our Page Views

WebTrends – Useful Reports

• Pages• Downloaded Files• Entry Pages• Exit Pages• Referring Site

• Search Phrases• Search Keywords• Browsers By Version• Platforms

WebTrends Version 8.0 –Best Practices

• Save Reports– Export (Save Electronically)– Print– Email

• Exporting Reports Requires Downloads– WebTrends Exporting software

• Software for Excel (SmartReports) is big

– Sun Java

WebTrends Version 8.0 –Best Practices

• Use WebTrends to enhance your site– What pages are being most hit?– Where are people leaving your site?– Where are they beginning their visit?– What files are being downloaded most?– How can navigation be improved?– Is your site compatible with most browsers and

platforms?

WebTrends 6.0 -What’s Happening?

• Version 6.0 is still available for historical data

• Version 6.0 will be turned off on 9/1/07

• Print any reports from Version 6.0 that you need

• Use the old URL to access Version 6.0– Webstats.doit.state.ct.us:85/remote_login.pl?

The Value of WebTrends –An Agency Perspective

Naomi Davidson

Department of Environmental Protection

www.ct.gov/dep

Presentation Materials

• Presentation materials will be posted in the Partners area of the www.ct.gov/cpi website. We will send the link once they are available.

Open Discussion