pos proposal
TRANSCRIPT
The Role of POS and SHRP in the Teachers Performance 1
. Research Proposal
On
THE ROLE OF PERCEIVED ORGANIZATIONAL SUPPORT AND SUPPORTIVE HUMAN RESOURCE PRACTICES IN THE TEACHERS PERFORMANCE
The Role of POS and SHRP in the Teachers Performance 2
1. Abstract
This proposal is aimed at conducting a study to investigate the underlying dimensions
of Teachers performance. Proposed study will use Social Exchange Theory Blau
(1964), Norm of Reciprocity Gouldner (1960) and Expectancy Theory of Motivation
Vroom (1964) to develop a model of Teachers Performance and to test this model in
an Eastern developing country (Pakistan). The model will investigate the antecedents
of perceived organizational support (POS) and its mediating affect on Supportive
Human Resource Practices-Performance relationship. It will further examine the
mediating effect of motivation in POS-performance relationship. A sample of 500
teachers will be selected to test the reliability of the model. The significance of the
study, its delimitations and limitations are discussed.
.
The Role of POS and SHRP in the Teachers Performance 3
2. Introduction
2.1 Proposed Research Title
The Role of Perceived Organizational Support and Supportive Human Resource
Practices in the Teachers Performance
2.2 Background of the Study
Quality of Education is one of the major factors accelerating the development of a
country and is the most important instrument in achieving the desired objectives of
economic development.( Economic Survey of Pakistan : 2005-06) Establishment of
Higher Education Commission by the federal government and providing huge funds to
provincial governments for education is a step towards achieving this purpose. for
example Public expenditure as a percentage of GDP has marginally increased from 1.8
percent in 2000-01 to 2.1 percent in 2003-04. and more emphasis was laid on the
development of education..(Economic Survey of Pakistan: 2005-06)
. In this regard, the role of Teachers (the performance of teachers) in attaining and
maintaining the quality of education is above any question. Though much budget is spent
on the administrative side of higher education development (curricula development, re-
structuring , etc.), less attention is given to the underlying dimensions of the Teachers
Performance. The ability of teacher is often thought to be the sole criterion for his/her
performance. This oversimplification of the phenomenon results in an oversimplified
solution of the problem. The most often exercised solution is the conduction of
professional development courses, usually in the relevant subject areas.
The Role of POS and SHRP in the Teachers Performance 4
This tendency of considering performance being outcome of only ability, leads to many
undesirable consequences. Firstly the selection procedure become bias, looking only for
higher exam scores while ignoring the importance of on-the-work-motivation which may
affect the performance of the individual. Secondly this narrow view of performance-as-
outcome-of-only-ability shifts the sole burden of demonstrating it on the teachers, while
management shouldering nothing to this extent. In fact, the Performance of Teachers, as
with performance of employees in general, is a construct with a variety of underlying
dimensions.
With all these issues in mind the aim of this research is to develop and test a model for
Teachers Performance. The model will analyze the role of supportive human resource
practices, perceived organizational support and motivation on the performance of
teachers.
The Role of POS and SHRP in the Teachers Performance 5
3. Study’s Relation to Theory and Literature
Literature Review
Figure 2.1
3.1 Introduction
3.2 3.3
HR Practices and
Performance
3.6 Motivation
and Performance
3.5 POS and
Performance
3.4 HR Practices
and POS
3.2 HR
Practices And
National culture culture
3.7 Summary
The Role of POS and SHRP in the Teachers Performance 6
3.1 Introduction
A research study by Eisenberger, Huntington, Hutchinson & Sowa (1986) indicates that
employees all over the globe develop beliefs about the extent to which their employing
organizations both value their contributions and cares about their well-being --- perceived
organizational support (POS). Stemming from social exchange theory (Blau, 1964) and
the norm of reciprocity (Goudlner, 1960), greater POS is expected to result in greater
affective attachment and feelings of obligation to the organization (Shore & Wayne,
1993; Rhoades, Eisenberger & Armeli, 2001). POS is positively related to job
performance (Eisenberger, Fasolo & Davis- LaMastro, 1990; Armeli, Eisenberger,
Fasolo, Lynch, 1998; Eisenberger, Armeli, Rexwinkel, Lynch & Rhoades, 2001), job
satisfaction (Eisenberger, Cummings, Armelo & Lynch, 1997) and affective commitment
to the organization (Eisenberger et al., 1990; Shore and Wayne, 1993; Eisenberger et al.,
2001).
Though, POS is related to a variety of important work-related attitudes and outcomes,
three issues requiring further investigation are the relationship of POS with performance,
the mediating effect of motivation on POS-performance relationship and the antecedents
of POS.Regarding performance, the meta-analysis conducted by Rhoades and
Eisenberger (2002) specifically suggests that POS is positively related to performance.
Eisenberger et al., (2001) also suggests that the relationship between POS and
performance is mediated through organizational commitment and job satisfaction. Less
attention has been given to the mechanisms presumed to underlie the positive relationship
between POS and work-related outcomes. Eisenberger et al. (1986) proposed that POS
The Role of POS and SHRP in the Teachers Performance 7
would increase performance by conveying to employees the organization's propensity to
notice and reward increased performance. Consistent with this view, POS was found
positively associated with expectancies of reward for greater effort (Eisenberger et al.,
1990). Based on expectancy theory above findings support the proposition of mediating
role of motivation however no study, so far, has investigated the mediating role played by
motivation between organizational commitment, job satisfaction and performance.
Further research is needed to empirically demonstrate the nature of mediation, if any,
performed by motivation between stated factors. Research in the area of POS indicates
that a variety of antecedents are related to it, including (1) perceptions of the
organization, such as justice and politics (Cropanzano, Howes, Grandey & Toth, 1997;
Moorman, Blakely & Niehoff, 1998), (2) job conditions (Eisenberger, Rhoades &
Cameron, 1999), (3) supervisor support (Settoon, Bennett & Liden, 1996; Wayne et al.,
1997), (4) personality (Aquino & Griffeth, 1999), and (5) human resource (HR) practices
(Wayne et al., 1997). Further building on Wayne et al., Allen, Shore and Griffeth (2003)
have developed and successfully tested their model of POS and turnover. My model will
focus on those HR practices as antecedents of POS that imply the organization values and
cares about employees. Specifically, HR practices that suggest investment in employees
and show recognition of employee contributions (e.g., valuing employee participation,
Eisenberger et al., 1986) signal that the organization is supportive of the employee and is
seeking to establish or continue a social exchange relationship with employees.
Perceptions that one’s organization offers these practices should thus be positively related
to POS (Shore & Shore, 1995).
The Role of POS and SHRP in the Teachers Performance 8
As can be seen in Figure 2.2, I propose that teachers perception of supportive
organizational HR practices that signal investment in them and recognition of their
contribution (i.e., participation in decision making, fairness or rewards, and growth
opportunities) contribute to the development of POS. Further POS mediates the impact of
these practices on performance.
Organizational commitment and job satisfaction have received significant attention in
studies of the work place. This is due to the general recognition that these variables can
be the major determinants of organizational performance (Angle, 1981; Riketta, 2002)
and effectiveness (Laschinger, 2001; Miller, 1978). Some studies have reported strong
correlations of organizational commitment and job satisfaction with turnover (Benkhoff,
1997, ). Allen, Shore and Griffeth (2003)
Based on above literature review I also suggest that POS is positively related to
organizational commitment and job satisfaction, which in turn are positively related to
work-motivation. Finally I suggest that motivation mediates the affects of organizational
commitment and job satisfaction on the performance of individual. First half of this
sequence (HR Practices –POS --- Organizational Commitment, Job Satisfaction) is built
on Allen, et al. (2003)
One of the intentions of this study is to examine this western model in eastern culture.
Although there is a general assumption that the differences in national characteristics
(Hofstede, 1981, 1991; Phatak, 1986;Trompenaars and Hampden-Turner, 1998) such as
power distance, collectivism and risk orientation (to name a few) are well established
between east and west and these studies of west might produce different pattern of result
in the east. But with special reference to Pakistan Khilji(2004)is of the view that there is
The Role of POS and SHRP in the Teachers Performance 9
duality of values experienced by Pakistani employee: traditional societal and modern
work related values due to globalization So present study is of the significant value for
practioners and academics alike. From practical perspective the studies draws
management, and policy makers attention to fact that they should adopt such human
resource practices which improve performance through mediating POS and motivation.
From an academic perspective this study is expected to yield additional insight into said
relationships which could contribute towards the future development of this line of
research particularly in a non western developing country (Pakistan) with duality of
values that is traditional societal values and work related values. Furthermore motivation
has not been tested empirically as a mediator between POS on the one hand and
performance on the other hand thus it will contribute to the body of knowledge in this
area.
The Role of POS and SHRP in the Teachers Performance 10
Participation in Decision Making Job Satisfaction + + + + + Fairness of + Perceived + Organizational + + Rewards Organizational Commitment Motivation Performance Support
+ Growth Opportunity
Fig 2.2 Theoretical Model
The Role of POS and SHRP in the Teachers Performance 11
3.2 Human Resource Practices and National Culture of Pakistan. The study of culture is important in the study of human resource management (HRM),
since it has been suggested that taking culture into account predicts favorable
organizational performance (Rowlinesonand Procter, 1999). Tayeb (1995) has argued
that successful organizational cultures necessarily reflect patterns of the national value
system, many studies indicate that early socialization is an important predictor of one’s
value system (Li et al., 2001; Willmott,2000). O’Reilley and Caldwell (1985). .But due to
globalization the divergence and convergence view also got considerable importance in
cultural studies, given the far-reaching implications of globalization across borders in
terms of transferring norms and values, this view (referred to as a ‘divergence’ view) has
been under intense scrutiny. Proponents of an opposite ‘convergence’ view contend that
traditional contrasts between countries, as depicted by the cultural effect approach, have
been over-emphasized (Kirkman and Shapiro, 1999; Mueller, 1994;Negandhi, 1987;
Woods, 1998) since considerable evidence suggests that multinational companies have
been effective in diffusing practices across borders. At the same time, contextual
changes, such as deregulation of the economy, have brought about a general weakening
of cultural effects (Ohmae, 1990). The convergence view is of great significance with
special reference to Pakistan where, following a decade of deregulation and increased
globalization, a striking change has surfaced in the values system of employees. At least
two distinct dimensions have emerged: national values remain rooted in tradition, while
employees’ work-related values reveal changes reflecting a modern market economy
(Khilji, 2003).
The Role of POS and SHRP in the Teachers Performance 12
Regarding social values. Researcher described Pakistani culture as collectivist, status-
conscious and having a large power distance (Jamal, 1998; Khilji, 2001).The social set-
up is family centered. Life is built within a group (Lyon, 1993). A pattern of dependence
pervades all human contact and requires surrendering to authority. People maintain a
strong need for security, and disapprove of originality, independence in decision-making
and questioning authority. The society is deeply divided into two main classes, elite and
non-elite (or the general public). The elite class examplifies money, power and status.
Meanwhile, the non-elite long for the fundamental rights of justice and democracy. The
former uses (or misuses) its power and money for personal gain, from jumping queues to
breaking laws of a more serious nature (Hussain, 1999;Khilji, 2003). These abuses cause
frustration among the general public, who hold that there are no checks and balances to
curb the power of the influential (Hussain, 1999).A similar value system is reflected in
Organizations those are typically authoritarian. Due to a large power distance, decision
making authority is located at the top management level. There is limited employee
autonomy; top to bottom communication is minimal and bottom-up communication is
unheard of. Employee involvement is a foreign concept (Khilji, 2001). The organizational
Structure is bureaucratic, centralized and not generally responsive to the needs of
employees.
With regards to modern values khilji (2004) describes that after government privatization
program began in 1990 which included denationalizing Public Sector Enterprises, known
for their low productivity due to bureaucratic culture and poor HR practices (Mirza,
1995), and opening up the private sector to investors resulting in the start of great shift in
the work values of the people from traditional societal values. This program was deemed
The Role of POS and SHRP in the Teachers Performance 13
a success, as investors’ interest was sparked. At the same time multinationals that had
long been operating with a low profile started reinvesting in the market through
expansion of services or diversification of products. The government also took initiatives
to foster a business-driven culture and encourage the use of professional and modern
management practices. This shift created a healthy, profitable and competitive business
environment, making the private sector more progressive than the public sector (Bokhari,
1996). In a recent survey, The Economist reported, ‘There are remarkable examples of the
private sector taking over the duties of a corroded state and performing them well’
(Unger, 1999). Khilji (2002) explains that Pakistani organizations and their culture are
undergoing a dramatic change, which has added a fresh perspective to management
systems. Khilji (2003) has argued that following the modernizing of the economy by
opening it up, people at an individual level were exposed to a different value system,
first, through predominantly American management syllabi taught in all business schools
and second, people were also influenced by multinationals, which is expected to set
trends in developing a modern culture and progressive HR practices, since confidence in
local organizations is notoriously low. As a consequence, a new pattern of HRM is
evolving in several private sector organizations. In direct contrast to the public sector,
these organizations are adopting hard-core American management techniques such as
MBO and pay for performance. Here, in an attempt to improve employee retention levels,
career development is also emerging as an important activity. It is being integrated with
other HR practices such as employee’s participation, evaluation, rewards management
and training. In general; employees are given autonomy to participate and making
decisions concerning their jobs. Top management and HR departments are becoming
The Role of POS and SHRP in the Teachers Performance 14
accessible as an open door policy is being adopted (Khilji, 1999). These changes in HRM
systems are indicative of changes in organizational values towards modernization. It is
well established that the individual value system is shaped by a number of influences.
Earlier in people’s lives, both socialization and the societal set-up played a key role, then
as individuals got older and became members of organizations they also influence
organizational value systems (Li et al., 2001;O’Reilley and Caldwell 1985; Tayeb,
1995;Willmott, 2000). However, from the discussion it is clear, that contemporary
Pakistan is experiencing at least two other influences at the individual employee level:
(1) acquired knowledge and, (2) multinational influences .And at the organizational
level, probably the most important influence has been the new competitive and global
business environment as has been suggested by proponents of a convergent view
(Kirkman and Shapiro, 1999; Mueller, 1994; Negandhi, 1987; Ohmae, 1990). Khilji
(2003) also provides evidence to suggest that management in Pakistan realizes the need
to develop a progressive culture in order to stay abreast of the competition. Moreover she
provides evidence that work related values of Pakistani have changed to reflect the
modern values of market economy and that a participatory and open culture is
appropriate in Pakistan. The present study will help us towards understanding the
convergence and duality of value concept (khilji, 2003a.2004b) based on present study of
western model in Pakistan.
The Role of POS and SHRP in the Teachers Performance 15
3.3 Human Resource Practices and Performance
In this era of rapidly changing economic environment , characterized by such
phenomena as the globalization and deregulation of market , changing customer and
investor demand ,and ever increasing product –market competition the role of human
resource can be crucial(Becker & Gerhart,1996;Arthur,1994;Cutcher-
Gerhenfeld,1991;Gerhart&Milkovich,1990;Ichniowski,Shaw,&Prennushi,1994;MacDuffi
e,1995) .
Recent researches argued that the HR practices that signal investment in employees and
carry a notion of care for them are significantly related to the performance, though this
relationship is mediated through POS. (Eisenberger et al., 1990; Eisenberger et al., 1997).
For instance, Eisenberger et al. (1997) concluded that employees’ perception of being
valued and cared about the organization is positively related with job attendance and job
performance. Interestingly, though a limited number of researches have tried to unfold
the mediating role of POS in HR-Performance relationship, no such attempt has so far
been made to find the mediating affect of motivation in the same relationship.
3.4 Human Resource Practices and Perceived Organizational Support
A supportive HR practice in this context of developing POS is one that indicates
investment in the employee or recognition of employee contributions, and is discretionary
in the sense that the organization is not obligated to offer the practice to everyone
(Eisenberger et al., 1986; Shore & Shore, 1995). Wayne et al. (1997) argued that growth
opportunities signal that the organization recognizes and values the employee’s
contributions and imply future support from the organization. Similarly, allowing
employee participation should signal that the employee’s contributions are valued.
The Role of POS and SHRP in the Teachers Performance 16
Eisenberger et al. (1986) suggested that having influence over policy should be examined
as a possible precursor of POS. Being recognized and rewarded fairly would seem to
signal that an organization cares about the well-being of the employee and is willing to
invest in them (Fasolo, 1995). Eisenberger et al. (1997) argued that to decide how much
the organization values their contributions and well being, employees distinguish job
conditions whose favorableness the organization readily controls versus job conditions
whose favorableness is constrained by limits on the organization’s discretion.
3.5 Perceived Organizational Support and Performance
Do POS affects performance affects of human resource practices. Rooted in Social
exchange theory, because POS is expected to create feelings of obligation to support
organizational goals, we might expect high POS to depict high performance (Eisenberger
et al., 1990; Eisenberger et al., 1999). The norm of reciprocity indicates that people tend
to feel obligated to help those who have helped them (Gouldner, 1960), and in an
organizational setting (Scholl, 1981), to repay benefits and opportunities offered by the
organization. Thus, Eisenberger and coworkers (Eisenberger et al., 1986, 1990) argued
that individuals who perceive greater support from their employing organization would
be more likely to feel obligated to “repay” the organization (Shore & Wayne, 1993).
The role POS plays in performance is yet to be completely understood. POS may directly
lead to performance. However, in accordance with expectancy theory of motivation
(Vroom, 1964) it may be argued that motivation mediates the relationship between POS
and Performance.
The Role of POS and SHRP in the Teachers Performance 17
3.6 Motivation and Performance
Ample evidence exists in research that motivation is highly related with performance
(Reinharth & Wahba, 1975; Eerde & Thierry, 1996). Different theories of motivation are
put forward so far and each offers a different explanation of the concept. But one
common argument to these theories is that motivation affects performance. For example
Lawler-III (1968) found that expectancy attributes can best be thought of as causing
performance. The Motivation-Results Model put forward by Tosi, Rizzo and Carroll
(1994) also suggests that performance is the result of motivation while organizational
structures is a major antecedent of the motivation. Where as many researches suggests
Performance would increase with the expectation that high effort will lead to desired
performance and that such performance will be rewarded (Campbell, Dunnette, Lawler,
& Weick, 1970; Etzioni, 1961; Katz, 1964; Porter & Lawler, 1968; Vroom, 1964).
Eisenberger et al.,(1990) found positive relationships of perceived support with affective
attachment and calculative involvement. Employees who perceived high support
expressed stronger feelings of affiliation and loyalty to the organization. This result is
similar to previous findings of greater emotional involvement by employees who
believed that their contribution was highly regarded (Buchanan, 1974; Pearce & Porter,
1986;Steers, 1977). Employees with high perceived support additionally expressed
stronger expectancies that high effort would produce material rewards involving pay and
promotion, as well as social rewards including approval and recognition.
The Role of POS and SHRP in the Teachers Performance 18
3.7 Summary
I suggest that perception of supportive HR practices affect performance through effects
on POS. POS in turn affects performance through mediating motivation. Supportive HR
practices are positively related to the development of POS, which mediates the
relationship with commitment and job satisfaction. Organizational commitment and job
satisfaction affect performance through effects on motivation. Allen, et al. (2003) have
recently tested the POS-mediated relationship of supportive HR practices with
organizational commitment, job satisfaction, turnover intentions and actual turnover. I
intend to replicate this model by altering the theme and thus testing the POS-mediated
relationship of supportive HR practices with organizational commitment, job satisfaction
and performance, while also including the motivation as a mediator of organizational
commitment, job satisfaction and performance.
The Role of POS and SHRP in the Teachers Performance 19
4. The Study
4.1 The Significance of Study
The study will broaden our understanding of Teachers performance by including the role
of management in the proposed model. Since the traditional view of teachers’
performance is very narrow, current study will add to existing body of knowledge by
signifying:
1. The role of Supportive Human Resource Practices in the Performance of
Teachers.
2. The role which POS might play in the development of Organizational
Commitment and Job Satisfaction.
3. It will further strengthen the research finding regarding the antecedents of POS.
4. By looking into the motivational aspect of Teachers Performance, the study will
Signify the importance of antecedents of motivation for performance
5. It will greatly facilitate the policy making bodies to evolve a comprehensive view
Of Teachers Performance and thus undertake necessary administrative
Adjustments accordingly.
6. A concomitant aim of this study is to test the discussed western theories and
model in an eastern advancing country (Pakistan)
The Role of POS and SHRP in the Teachers Performance 20
4.2 The Theoretical Framework
This research will be utilizing the following theories to build its conceptual framework:
1. Social Exchange Theory (Blau, 1964)
(Context for this Research: Organization and Teachers are engaged in an exchange
process. Supportive HR practices will result in greater POS, which in turn, is expected to
result in greater affective attachment and feelings of obligation to organizations)
2. Norm of Reciprocity (Goudlner, 1960)
(Context for this Research: What the Teacher Receives from the organization, will be
reciprocated by him/her to the organization --- Feeling of obligation by employees
towards organization may be reciprocated by higher commitment to the organization)
3. Expectancy Theory of Motivation (Vroom, 1964)
(Context for this Research: Higher Perceived Organizational Support will result in high
organizational commitment and job satisfaction, (high instrumentality) and this will result
in high work-motivation.
4.3 Conceptual Framework
Based on stated review of literature and theories, following conceptual framework is
devised to conduct this study:
“Teachers’ perception of supportive organizational HR practices contribute to the
development of POS, which in turn mediates the impact of these practices on
performance through mediating their motivation”
The Role of POS and SHRP in the Teachers Performance 21
4.4 Research Questions
Main Question:
Does Perceived Organizational Support mediate the relationship between Supportive
Human Resource Practices and Performance through mediating the Motivation of
Teachers performance?
Sub Questions:
1. Does Supportive Human Resource Practices develop positive Perceived
Organizational Support?
2. Does positive POS results in Organizational Commitment and Job Satisfaction?
3. Do Organizational Commitment and Job Satisfaction mutually correlate?
4. Do higher Organizational Commitment and Job Satisfaction tend to higher
Motivation?
5. Does motivation mediate the results of Organizational Commitment and Job
Satisfaction with Performance?
4.5 Key Terms of the Study Defined
Supportive Human Resource Practices
Almost all of the human resource practices may be termed as supportive, though building
on Allen et al. (2003) this researcher will use the following three HR practices as
antecedent of POS.
1. Participation in Decision Making
2. Fairness of Rewards
3. Growth Opportunity
The Role of POS and SHRP in the Teachers Performance 22
Perceived Organizational Support
Perceived organizational support (POS) is defined as employees’ beliefs about the extent
to which their employing organizations both value their contributions and cares about
their well-being (Eisenberger et al. 1986)
Organizational Commitment
The affective commitment of employees to the organization is termed as organizational
commitment.
Job Satisfaction
Job satisfaction is a work-related attitude which indicates that employee is not dissatisfied
with the job. But this in itself does not motivate employee. (Herzberg, Mausner &
Snyderman, 1959).
Motivation
Simply stating motivation is the force behind any action. In the model under
consideration motivation is force to perform.
Performance
The work-related output or outcome of University Teacher is his/her performance.
4.6 The Methodology
Research Design
In line with the requirements of the research, a longitudinal research design will be used.
The data, as indicated in the coming lines, will be collected over a period of almost six
months.
The Role of POS and SHRP in the Teachers Performance 23
Sampling Technique and Sample:
Stratified-random sampling technique will be used to take care of both public and private
sector institutions, appropriate stratification will be undertaken to represent both male and
female Teachers. A sample, each of 500 teachers, will be used to conduct the study. In
this study the data about the attitudinal variables regarding perception of human resource
practices will be collected at time 1 while the data concerning personal attitudes (POS,
Organizational Commitment, Job Satisfaction, Motivation Performance) will be
collected, at time 2, about 6 months after time 1 to draw a conclusion about the casual
nature of relationships.
Tools of Data Collection:
Data on all the variables will be collected through questionnaire. In case of measuring
Supportive Human Resource Practices, Perceived Organizational Support, Organizational
Commitment, Job Satisfaction and motivation only respondent filled questionnaire will
be used. In collecting data of Performance supervisor-filled questionnaire will be used.
Measures:
Participation in decision making
Participation will be measured with a 3-item Likert-type scale (1 = strongly disagree to 7
= strongly agree) used by Steel and Mento (1987). A Sample item is “I am allowed to
participate in decisions regarding my job.” The validity and reliability analysis of the
instrument can be found in Allen, D.G., Shore, L.M. & Griffeth, R.W. (2003).
Fairness of rewards/recognition.
Fairness of rewards will be measured with a 3-item Likert type scale (1 = strongly
disagree to 5 = strongly agree) developed by Price and Mueller(1986). A sample item is
The Role of POS and SHRP in the Teachers Performance 24
“I am rewarded (e.g., recognized) fairly for the amount of effort that I put in.” The
validity and reliability analysis of the instrument can be found in Allen, D.G., Shore,
L.M. & Griffeth, R.W. (2003).
Growth opportunities
Growth opportunities will be measured with a 3-item Likert-type scale (1 = strongly
disagree to 5 = strongly agree) developed by Price and Mueller (1986).A sample item is
“[Organization’s name] provides me the opportunity to improve my skills and
knowledge.” The validity and reliability analysis of the instrument can be found in Allen,
D.G., Shore, L.M. & Griffeth, R.W. (2003).
Perceived organizational support.
POS will be measured with a 16-item Likert-type scale (1 = strongly disagree to
7 =strongly agree) drawn from the original 36 item SP developed by Eisenberger et al.
(1986), and used by them in that research. A sample item is “The organization values my
contribution to its well-being.” The validity and reliability analysis of the instrument can
be found in Allen, D.G., Shore, L.M. & Griffeth, R.W. (2003).
Organizational commitment
Commitment will be measured with a 9-item version of the Organizational Commitment
Questionnaire (OCQ; 1 = strongly disagree to 7 = strongly agree; Mowday, Steers &
Porter, 1979) proposed by Bozeman and Perrewe (2001). They suggested that several
items in the OCQ may be confounded with withdrawal intentions and proposed a 9-item
version that removes withdrawal-related items. We conducted all analyses using both the
full and the 9-item OCQ and found no substantive differences in the results. Various
researches reported that results using the 9-item version that removes withdrawal-related
The Role of POS and SHRP in the Teachers Performance 25
items. A sample item is “I really care about the fate of this organization.” The validity
and reliability analysis of the instrument can be found in Allen, D.G., Shore, L.M. &
Griffeth, R.W. (2003). .
Job satisfaction. Job satisfaction will be measured with a 4-item scale (1 = strongly
disagree to 7 = strongly agree) developed by Price (1977). A sample item is “I feel
satisfied with my job.”(David G. Allen et al, 2003).
Motivation:
Motivation will be measure by an instrument which was adopted by House & Dessler
(1973). The Responses categorizing seven point Lickert scale ranging from “definitely
not true” to “definitely true”. Factor analysis will be carried out to reveal two factors.
Factor one: Performance and Reward Belief. And Factor two: effort and performance
belief. ( Henry P. Sims, J.R, et al, 1976). The validity and reliability analysis of the
instrument can be found in Sims, H.P., Szilagyi, A.D., & McKemey, D.R. (1976)..
Performance:
Supervisors will rate employee performance by indicating the extent of their agreement
with each statement on a 5-point Likert-type scale(1=Below satisfaction to 5=Excellent)
This practice had been adopted by most of the public(University of the Punjab) and
private(Superior university)educational institutions in Pakistan .Supervisors will be
asked to compare each rated employee with the average of other employees holding
Similar jobs. Supervisor rated performance evaluation method had been successfully used
in different studies like Williams and Anderson (1991) Organ, and Near (1983).and
specially with reference to Organizational support theory this method had also been
adopted by. Lynch, P.D., Eisenberger, R., & Armeil, S. (1999).
The Role of POS and SHRP in the Teachers Performance 26
Procedure of Data Collection:
Higher Education Commission and Education department will be asked to patron in this
regard by issuing letter to universities of the country to help in data collection. Further,
respondents will be assured that information provided by them will be kept confidential.
This is necessary in order to get the true picture of supportive human resources practices
and the resulting perceived organizational support, organizational commitment and job
satisfaction. Further, the data collected from immediate-supervisor about the performance
of individuals will also be kept confidential and will only be used for research purposes.
To get the questionnaire filled, this researcher intends to visit the institutions personally.
In case of any limitation, the questionnaire may be sent through post and same method
may be adopted to receive the information.
4.7 Ethical Considerations
The subjects of study will be briefed about the nature of study before collecting data. The
data provided by the respondents will be kept confidential. Further, the data collected
from students, peers and immediate-supervisor about the motivation and performance of
individuals will also be kept confidential and will only be used for research purposes.
4.8 Delimitations and Limitations
Delimitations:
This study is restricted to the Teachers:
with 02 or more years of experience (02 years are supposed to be minimum
The Role of POS and SHRP in the Teachers Performance 27
Appropriate time period to make a mind about HR practices)
Limitations:
1. Motivation is a deeply rooted psychological phenomenon the antecedents of
Which may be more complex than organizational commitment and job
Satisfaction.
2. The performance is not only the function of motivation but also that of ability.
This aspect of proposed model invites further research.
4.9 Statistical Analysis
The exact nature of detailed statistical analysis is not known at this stage of the
study, but some major steps are:
1. Use of Factor Analysis for Questionnaire Development.
2. Descriptive Statistics, including demographics will be provided about the subjects
of study.
3. Regression Analysis will be applied using SPSS (statistical package).
4. Confirmatory Factory Analysis will be carried to confirm the model.
4.10 Results and Discussion
Results of the study will be discussed to check the significance of proposed
model. Further the implications of study for both theoretical and practical purposes will
be discussed. Further, scope for future research in this area will be highlighted.
The Role of POS and SHRP in the Teachers Performance 28
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