Positioning Services in an Oracle iLearning Deal

Ken Goldwasser

The Oracle University Services Team

Instructional DesignersDevelopersInstructors

Oracle Tutor ExpertsChange ManagersProject Managers

Strategists

Our Vision

Securing the successof Oracle’s customers with comprehensive education

solutions that increase the adoption

and successful use of Oracle technology

by an organization and its people.

Building Blocks Of A Complete Education Solution

Fundamental strategy to drive learning

success

• Enterprise Readiness

• Learning Approach

• User Transition

Critical content that meets business

objectives

• Process Documentation

• Custom Content Development

Optimal delivery methods for integrated

learning

• Instructor-Led Training (ILT)

• eLearning Options

Instructor-Led Training: Instructor-Led inClass (ILI), Instructor-Led Online (ILO), Custom Private EventseLearning Options: Online Library, Self-Study CD-ROM, Oracle iLearning Education: Custom or Bundled Solutions

Oracle University Education Solutions: Services

Strategy

Enterprise Readiness: Readiness Roadmap, eLearning Blueprint Learning Approach: Training Needs Analysis & Blended Learning Plan, Communication Plan, Learning Management, Instructor Delivery SkillsUser Transition: Executive Sponsorship, Manager Leadership, Project Team JumpStart, Communication Campaign

Content

Process Documentation: Oracle Tutor Education: Custom Or Bundled SolutionsCustom Content Development: ILT Content Development, CART eLearning Content Development

Delivery

iLearning QuickStartSimplify Oracle iLearning Start-Up

Oracle iLearning Set-Up Coordination (1 day)

Oracle iLearning Training (2 days) Oracle iLearning Site Definition (1 days) Oracle iLearning Content Definition (1

days)

5 days ~ $12,000 plus expensesUp to 200 Oracle iLearning Subscriptions

Hosted Solution Customers

iLearning PlusPower Up Your Oracle iLearning Solution

eLearning Blueprint (1 day) Oracle iLearning Training (3 days) Oracle iLearning Site Definition (2 days) Oracle iLearning Content Definition (2

days) Site & Content Set-Up (1 day) CheckPoint (1 day)

10 days ~ $24,000 plus expenses200 – 500 Oracle iLearning Subscriptions

Hosted Solution Customers

eContent QuickStartLearn Oracle’s Proven Content Development Method

CARTSM Prep (.5 day) CARTSM Workshop (4 days) CheckPoint (.5 day)

5 days ~ $12,000 plus expensesHosted or Installed Solution Customers

CART Is Comprised of Four Stages

Create

Author

Review

Test

Designer and SME scope module

Designer and Developer prepare module

SME reviews module for accuracy

QA conducts standards review and checks functionality

CART: Process Summary

Create

Author

Review

Test

Aligns needs, content & objectives

Produces effective delivery & interactions

Confirms relevance and accuracy

Assures quality of deliverables

CART: Advantages Gained

Provides repeatable steps and streamlined development tasks.

Enables rapid deployment of training content without sacrificing best practices in instructional design.

The process is repeatable and transferable to any customer situation

Provides an ongoing system to develop, maintain, and deploy instructional content.

eLearning QuickStartLaunch eLearning Content on Oracle iLearning

CARTSM Prep (.5 day) CARTSM Workshop (4 days) CheckPoint (.5 day) Oracle iLearning Training (2 days) Oracle iLearning Site Definition (1 days) Oracle iLearning Content Definition (1

days)10 days ~ $24,000 plus expenses

Up to 200 Oracle iLearning SubscriptionsHosted Solution Customers

eLearning PlusAccelerate eLearning on Oracle iLearning

Oracle iLearning Training (2 days) Oracle iLearning Site Definition (1 days) Oracle iLearning Content Definition (1 days) Oracle iLearning Assessment Definition (1 days) Site & Content Set-Up (1 day) e-Learning BluePrint (3 days) Communication Strategy (3 days) CARTSM Workshop (4 days) Post-Launch Assistance (4 days) CheckPoint (1 day)

25 days ~ $60,000 plus expensesMore than 500 Oracle iLearning Subscriptions

Web-b

ased le

arning Computer-based

learning

Virtual ClassroomsDigita

l

Collaboratio

n

Internet delivery Intranet delivery

Audio- and Videotape

Satellite broadcastCD-ROM

e-Learning is a Broad Banner

The Solution Should Support All Phases of Learning

LearningCycle

Demonstrate

Acquire

Apply

CollaborateValidate

Delivery Choices for Acquiring New Skills

LearningCycle

Demonstrate

Acquire

Apply

CollaborateValidate

Web-based courses (self-paced)Web-based courses (live)

TBTILT-classroom

Options for Supporting Application of Skills

LearningCycle

Demonstrate

Acquire

Apply

CollaborateValidate

Practice scenariosLive system demo

Practice in training instance

Options for Supporting Collaboration

LearningCycle

Demonstrate

Acquire

Apply

CollaborateValidate

Live Office HoursChat

Forum

Options for Validating Skills

LearningCycle

Demonstrate

Acquire

Apply

CollaborateValidate

Lesson level and course level assessment

Post training assessment

Options for Supporting Demonstration of Skills

LearningCycle

Demonstrate

Acquire

Apply

CollaborateValidate

Job aidsSuper Users

On-line support

DEMONSTRATION

AQ&Q U E S T I O N SQ U E S T I O N SA N S W E R SA N S W E R S