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  • 7/29/2019 POSTGRADUATE RESOURCES ACADEMIC WRITING

    1/12

    Alison Brown, SLC 1

    POSTGRADUATE RESOURCES

    ACADEMIC WRITING

    Table of Contents

    Introduction

    Writing Structure

    Macro levelStructure

    Middle levelParagraphs

    unitydevelopment

    cohesion

    Micro levelSentences

    academicstyle

    sentencestructures

    usingsources(intextreferencing)

    TipsHow to develop as a writer

  • 7/29/2019 POSTGRADUATE RESOURCES ACADEMIC WRITING

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    Alison Brown, SLC 2

    POSTGRADUATE RESOURCES

    ACADEMIC WRITING

    Introduction

    Postgraduate writing should demonstrate: aclearunderstandingofsubjectmatter

    anabilitytoanalyseandevaluateinformationforrelevance,accuracyandauthority

    alogical,flowingstructure

    Be aware that: writingandTHINKINGareintegrallyconnected.Youcantwritewellifyoudonthaveenough

    ideasandinformationaboutwhatyouwanttosay.

    much

    of

    the

    writing

    process

    is

    RE

    WRITING.You

    will

    need

    to

    draft

    and

    revise

    your

    work

    several

    timesuntilyouachieveanappropriatestructureandlevelofclarity.

    To develop your writing you need to: Becomefamiliarwiththediscoursesofyourdiscipline

    Differentareasofstudyhavedifferentdiscourses(typesofwritingstructuresandlanguageuse).

    Forexample,engineerswriteverydifferentlyfromsocialscientists.Youneedto:

    lookforandpayattentiontothetypesofwritinginyourfield

    buildyourvocabularyanduseofthespecificterminologyofyourdiscipline.

    Beresponsibletoyourreader(audience)

    Youarenotwritingonlyforyourlecturer.Youraudienceisaneducatedreaderwhodoesnotknow

    yourspecifictopicarea.Youneedtoguidethemclearlyanddirectlythroughthepointsthatyouare

    making.Thisisdonethrough:

    havingaclearstructure

    makingexplicitlinksbetweentheideasyoupresent

    Writing Structure

    Youmayberequiredtowriteinseveralgenres:thesis,essay,report,casestudyoracombinationofthese.All

    academicwritingtaskshavesomethingincommonthreelevelsofstructure.

    1. macrostructure(typeoftext,anditsmajorsubdivisions)

    2. middlelevelparagraphdevelopment

    3. microlevelsentencestructureandstylechoices

    1. MACRO-LEVEL

    Type of text

    Structure of texte.g. chapters, sections,sub-sections

    2. MIDDLE-LEVEL

    paragraphs- unity- cohesion- adequatedevelopment(enoughinformation)

    3. MICRO-LEVEL

    sentence structure

    academic style

  • 7/29/2019 POSTGRADUATE RESOURCES ACADEMIC WRITING

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    Alison Brown, SLC 3

    Insomemacro-s

    truc

    tures

    (suc

    hasasc

    ien

    tific

    thesis

    )thema

    insec

    tionsare

    fairlyse

    t;ino

    thers

    (suc

    hasmanysty

    leso

    freport

    )some

    sect

    ionsarese

    tbu

    tmuc

    ho

    ftheorgan

    isa

    tion

    isopen.

    Youcrea

    teyouro

    wns

    truc

    turew

    ithheadingsan

    dsubheadings.

    Ina

    tra

    ditiona

    l

    essa

    yyoumapou

    tconnec

    tedse

    tsofp

    aragrap

    hs.

    Linktoessaywri

    tingan

    dwri

    tingreports

    Loo

    ka

    tthe

    threesamp

    les

    truc

    turesin

    the

    tableremem

    ber

    theseareon

    lyposs

    ibilities.

    Thesisscientificstructure

    Report(orthesis)stru

    cture

    Essay(traditional)structure)

    Abst

    ract

    Acknowledgements

    Listoffigures

    Glos

    sary

    1.0Introduction

    1.1

    Aim

    1.2

    Participants

    1.3

    Researchquestions

    2.0L

    iteraturereview

    2.1

    2.2etc

    3.0M

    ethodology

    4.0R

    esults

    5.0D

    iscussion

    6.0C

    onclusion

    7.0R

    ecommendations

    8.0R

    eferences

    Summary

    ListofFigures

    ListofAbbreviations

    1.0INTRODUCTION

    1.1

    THEEXISTINGSITE

    1.2

    PROJECTOUTLINE

    2.0SUSTAINABLEDEVELOPMENTSTRATEGIES

    2.1

    ENERGYCONSE

    RVATION

    2.1.1

    Passivesolardesign

    2.1.2

    Insulation

    2.1.3

    Vegetation

    2.1.4

    Solarpowe

    r

    2.2

    WATERCONSER

    VATION

    2.2.1

    Rainwater

    collection

    2.2.2

    Irrigations

    ystems

    3.0DEMOLITONAND

    CONSTRUCTION

    3.1

    RECYCLINGMA

    TERIALSetc.

    4.0CONCLUSION

    5.0RECOMMENDATIONS

    6.0REFERENCES

    6.0APPENDICES

    Introduction

    Brieflocationoftopic

    Areastobecovered

    Thesisstatement:

    Englishwillnotbecomethed

    ominantworld

    language

    Body

    Pointbypointdevelopmento

    fargument

    widespreaduseofEnglishinofficial

    organisations/science/technology

    rapidspreadofEnglish

    incultural

    domain

    BUT

    Englishspeakersvastly

    outnumbered

    byspeakersofotherlanguages

    BacklashagainstAmericanculture

    Possiblenewtechnolog

    ytoariseout

    ofNEScountry

    Conclusion

    Summaryofarguments

    Returntothesis

    Organisationwithinthebroadstruct

    ure

    You

    willneedtobrainstormandmapout

    thetopics,argumentsandexamplesyouneedtocoverwithinthebroaderstructure.

    Thisisamessy,creativeph

    aseasyoumove

    betw

    eenyourtopicarea,yourreadingsan

    dyourearlyplan.

    ButitisacrucialT

    HINKINGphase.

    Onceyouhaveanideaofstructurethewritingcan

    fallintoplace

    .

    Somecommonpatternsoforganisationinclude:

    chronologicaldevelopm

    entbytimeorder

    Thiscanbeusefulfordescribingscientificprocessesorthedevelopmentofaconcept.

    logicaldivisionofideas

    e.g.

    bigpicturetodetail,supportingandopposingarguments

    orderofimportance

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    Alison Brown, SLC 4

    Example

    Hereare

    two

    possible

    plans

    for

    the

    body

    of

    an

    essay

    on

    the

    following

    topic.

    Structural Plan 1 Structural Plan 2

    CountryA

    i. globalisationthreat1

    ii. globalisationthreat2

    iii.globalisationthreat3

    CountryB

    i. globalisationthreat1

    ii. globalisationthreat2

    iii.globalisationthreat3

    iv.globalisationthreat4

    c)similarities

    between

    countries

    A

    &

    B

    d)differencesbetweencountriesA&B

    e)underwhatconditionsisglobalisationathreat

    tothesovereigntyofnations

    a)Howglobalisationthreatenscountries:

    i.Threat1:whatisit?

    exampleusingcountryA&/orB

    ii.Threat#2:whatisit?

    exampleusingcountryA&/orB

    iii.Threat#3:whatisit?

    exampleusingcountryA&/orB

    b)Isglobalisationathreattothesovereigntyofstates

    overall?Whatsignificantdifferencescanbefound

    betweencountriesA&B?

    Canwegivereasonsforthesedifferences?

    Topic:Globalisationisathreattothesovereigntyofstates.Discuss,usingoneortwocountriesasexamples.(Assumeyouhavealreadydefinedthetermglobalisationintheintroduction).

    Middle Level Structure paragraphs

    Withinthesectionsandsubsectionsofyourwritingtask,paragraphsformthenextlayerofstructure.

    Aparagraphhasthreeimportantfeatures:

    unity

    development

    cohesion

    Unity

    Aparagraphshouldcontainonemainideaorclaim,expressedinatopicsentence,oftenthefirstsentence.The

    paragraphshouldhavealogicalstructuresothatallthesentencesareconnectedandflowfromthecentraltheme.

    Therearemanytypesofparagraphstructure.Thisisproblemsolution.

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    Alison Brown, SLC 5

    Topic sentence (expressing the problem) Theemphasisofthecriminaljusticesystemhasuntil

    recentlybeenonthebattlebetweentheoffender/

    defendantandthestate/prosecutorandnot theactual

    harmexperiencedbythevictim.InFactvictimshavehadminimalparticipationinthecriminaljusticeprocess;theirrolebeingprimarilytoprovideinformationtothestateprosecutorwithnoinvolvementinprosecutionandsentencing.McShaneandWilliams(1992,p.260)contendthat victimneglectis

    notsimplyaresultofindifference,itisalogicalextension

    ofalegal

    system

    which

    defines

    crime

    as

    an

    offence

    againstthestate.Theyarguethatthisneglectcanbe

    remediedbytrainingofpersonnelwithinthecriminal

    justicesystemandthroughvictimsupportservices.

    Expansion of point

    Evidence/ support

    Solution

    Development

    Aparagraphhastohaveenoughinformationinittojustifybeingaparagraph!Itshouldconsistofamainpointthat

    isthenfurtherelaboratedon.Somepossibledevelopmentmodelsinclude:

    expansionthepointisfurtherdefinedorbrokendownandanalysedorreframedforclarification.

    illustrationexamplesorscenariosaregiven

    evidenceresearchbasedorsometimesexperiencebasedsupportforthepoint

    applicationhowthiscanthenoperateinpractice

    Theremayalsobeasentencewhichcommentsonthematerialorrelatestheexpandedpointbacktomaintopicofthat section of the writing.

    Learner anxiety in the classroom

    Topic sentence-main

    idea

    Expansion of

    point(italic)

    Comment

    The research on anxiety suggests that like self-esteem, anxiety can be experienced at various

    levels (Oxford 1999).At the deepest or global level,trait anxiety is a more permanent predisposition

    to be anxious. Some people are predictably and generally anxious about many things. At a moremomentary, or situational level,state anxiety is experienced in relation to some particular event or

    act. As we learned in the case of self-esteem, then, it is important in a classroom for a teacher to try

    to determine whether a students anxiety stems from a more global trait or whether it comes from a

    particular situation at the moment.

    Source: Brown, H.D (2000) Principles of teaching and learning. 4th Ed. NY:Addison Wesley Longman

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    Alison Brown, SLC 6

    Workshop Activity 2different paragraph structures

    Cohesion within paragraphs

    Textcohesionisthewaythewritingholdstogether,tomakesense.Eachsentenceshouldrelatetotheothersentences

    intheparagraph.Anumberofcohesivedevicesassistincreatingtextcohesion.

    keywords(orsynonyms)repeated

    pronouns(it,she,they)referringtoapersonorthingalreadymentioned

    referencewords(that,this)whichlinkrelatedideas,e.g.onesuchexperiment;inthisway;these

    generalclasswords(thesecharacteristics,thisprocess)

    conjunctionsandsentenceconnectors(but,however,furthermore,yet)

    signpoststoemphasisetherelationshipsexpressed(ontheotherhand;incontrast;inaddition;

    moreover;first,second..)

    parallelstructures(usingarepeatedgrammaticalform)

    Inthefollowingparagraphthesentencesareallaboutmummificationbuttheyjumpallovertheplace.Thereisno

    overallparagraphplanandtheyjumpallovertheplace.

    Hereisthesameparagraphrevisedwithaplan(fromgeneraltospecific)andclearerlinkstohelpthereader

    The ancient Egyptians were masters of preserving dead peoples bodies by making mummies of them. Mummiesseveral thousand years old have been discovered nearly intact. The skin, hair, teeth, finger- and toenails, and facialfeatures of the mummies were evident. It is possible to diagnose the diseases they suffered in life such assmallpox, arthritis, and nutritional deficiencies. The process was remarkably effective. Sometimes apparent werethe fatal afflictions of the dead people: a middle-aged king died from a blow on the head, and polio killed a childking. Mummification consisted of removing the internal organs, applying natural preservatives inside and out, andthen wrapping the body in layers of bandages.

    The ancient Egyptians were masters of preserving dead peoples bodies

    by making mummiesof them. The process of mummificationconsisted of

    removing the internal organs, applying natural preservatives inside and out,and then wrapping the body in layers of bandages. Itwas a remarkably

    effective practice. Indeed, mummiesseveral thousand years old have been

    discovered nearly intact. Theirskin, hair, teeth, fingers and toenails, and facial

    features of the mummies are still evident. Theirdiseases in life, such as

    smallpox, arthritis, and nutritional deficiencies, are still diagnosable. Even their

    fatal afflictions are still apparent: a middle-aged king died from a blow on the

    head: a child king died from polio.

    Topic sentence is bold

    Words in italics nouns repeatedand then pronouns

    Boxed words: links betweensentences

    Underlined words:Parallel grammatical form forparallel content

    Adapted from: Fowler, Aaron & Anderson (2001) The little brown handbook, New York: Addison Wesley (pp. 81-2)

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    Alison Brown, SLC 7

    Cohesion across paragraphs

    Thereshouldalsobecohesivelinksbetweentheparagraphs.Thesealertthereadertotherelationshipsbetweenthe

    pointsyoupresent.Thefollowingseriesofparagraphsusesabasicliststructure(awritingequivalentof 1,2,3)

    Thisstructureisveryusefulforgroupingsectionsoftextthatdevelopasetofpoints.Theseparagraphsmaythen

    besetoffagainstothersectionsoftext(asincomparison).

    Billing bytes received does have some flaws. First, many network protocols sendacknowledgments from the destination to the source, resulting in users who offerservices to the network receiving bytes of data from the network that they did notrequest. Fortunately, acknowledgment packets are usually quite small. These bytescould be ignored, however, by network devices that can compute the total number ofacknowledgments seen. Also, the organization that computes the bills can recognizethe users who offer services to the network and possibly offer then a discount ontheir bills.

    Anotherproblem with billing based on bytes received is that unsolicitednetwork data, such as electronic mail, adds to the user's bill. This flawcanperhaps be overlooked because many users send and receive mail on the sameorder of magnitude. This might not be the case, however, when a user is on themailing list and receives many mail messages. In this situation, theuser is on themailing list for a reason and their bill should reflect the receipt of this data as a resultof this network service.

    Still anotherpossible imperfection in this billing method arises from each userreceiving data from the network as the organization monitors it formanagement reasons, as illustrated in Fig. 6.5.

    However,

    Topic sentences in

    bo ld

    Problem 1 (flaws)Text mark ers and

    reference words are initalics. These words

    orient the reader through

    the text, clarifying the

    topic focus at each stage

    Problem 2(problem)

    The subject repeated in afull but slightly alteredform is in a boxProblem 3 (imperfection)

    The subject repeated butwith a general word

    method is in a box

    Source:Leinwand,A.,&Fang,K.(1996).NetworkManagement:apracticalperspective,Reading,Mass.:AddisonWesley(p.102)Workshop Activity 3Rewriting for greater cohesion

    3. Micro-level sources, sentences and academic style

    Everysentenceinyourwritingshouldbeincludedforaspecificreasonandshouldconnectwiththesentencesaround

    itandtheoveralltopic.Eachsentenceshouldmakelogicalandgrammaticalsenseandbeexpressedinan

    appropriatelyacademicstyle.Someaspectsofacademicstyleyouneedtobeawareofinclude:

    Degrees of certainty

    Thereis

    rarely

    absolute

    proof

    of

    an

    event

    or

    adirect

    causal

    relationship

    between

    phenomena.

    There

    are

    more

    often

    correlationsandlinks.Thismeansthattentativelanguage(suchastendsto,indicatesthat,suggeststhat,themajorityof)isoftenappropriate.Forexample:

    Thistendstooccurwheneverthereisadownturnincommodityprices.

    Howeverwhenyouknowsomethingalwayshappensandyoucanbeconfidentitwillhappenthesamewayinthe

    futureyoushouldnotbetentative.

    Thisoccurswheneverthereisadownturnincommodityprices.

    Third person voice (unless the personal aspect is an important part of the work)Thethirdpersonvoice(it,they,he,she,theauthors,rsearchers)distancestheselffromtheworkandappearsmore

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    Alison Brown, SLC 8

    objectivethanthefirstpersonI,weorsecondpersonyou.Thirdperson.

    Vocabularychoiceevidentlyplaysaroleindeterminingwhichtopicsaretakenupbyspeakers.

    Firstperson

    Ifoundthatthevocabularychoiceplayedaroleindeterminingwhichtopicsspeakerstakeup.

    However,insometypesofwriting(suchasreflectivejournalwritingandcreativeartsexegeses)thefirstpersonis

    usedtoreflectthepersonal,subjective,processbased,exploratorynatureofthestudyorproject.Youmayneedto

    negotiatethisaspectwithyourlecturers.

    Contractions (shortened forms)

    Usethefullformsofwords,e.g.donotinsteadofdont;cannotinsteadofcant;itisinsteadofits.Forexample:Unemploymentfigureswillnotimproveuntiltheeconomyisstronger.Contractionsareacceptableifyouarequotingfromtranscripts,personaljournalsordiariesoraspartofahighly

    personalthesisstyle.

    Nominalisation (noun forms)

    Academicwritingusuallyhasmorenounstructuresthanverbstructures. Thesenounformsareusefulincondensing

    textandwhenthefocusisonconditionsorresultsratherthanactions.However,toomuchnominalisationcanmake

    thewritingverydenseanddifficulttoread.

    Forexample:

    Heavily nominalised (noun forms underlined)

    Thecompanysoriginalconclusionthattheestablishmentofincreasedflexibilityinattendancehourshas

    resultedinadecreaseinabsenteeism,wasendorsedinthemostrecentanalysis.

    Rewritten for greater clarity (verb forms underlined)

    Inarecentanalysisthecompanyconfirmeditsearlierconclusionthatgreaterflexibilityinattendancehoursfor

    workersreducesabsenteerates.

    Passive and active voice

    The passive voice emphasises the action over the person doing the action (the actor). It is a very useful technique when the actor

    is not important to the event. For example.

    Active

    MyclassmatesandImeasuredtherefractiveindexoftheliquid.

    Passive

    Therefractiveindexoftheliquidwasmeasured.

    However, the passive voice (particularly in conjunction with nominalization) can contribute to writing sounding very formal

    and losing clarity.

    Passive

    Agreementastotheneedforrevisionsinthetermsofthetreatywasreachedbythetwosides.

    Active(and

    part

    passive)

    Thetwosidesagreedthatthetermsofthetreatyshouldberevised.

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    Alison Brown, SLC 9

    Direct questions

    Ingeneralyourwritingshouldrestrictdirectquestionsto:

    yourspecificresearchquestions(thesis,exegesis,aresearchpaper,project,report,reflectivejournal)

    anemphasisoftherelationshipbetweenaspectsofyourwriting

    Example: Natural resource managementSohowcanthedesireforenvironmentalprotectionandtheequally,ifnotmore,potentdesireforeconomic

    developmentberesolved?Thisiswheretheoriststendtocontradictoneanother..Smith(2003)recommends

    that..whileJones(2004)believesthatwithout.anyresolutionisunlikely.

    Thisquestioniscalledarhetoricalquestion.Itisusedtoengagethereaderinakindofconversation.Itisaquestionthathasstrongreflexivepowers,sinceitisthepersonwhoasksthequestionwhothenattemptstoanswer.

    Formal forms of quantity with positive verbs

    No Theanalysisyieldednonewresults (moreformal)

    Theanalysisdidnotyieldanynewresults

    Little Therecentbudgetallocatedlittlefundingtotheprogram(moreformal)

    Therecentbudgetdidnotallocatemuchfundingtotheprogram

    Few Thereseemtobefewviablesolutionstothisproblem(moreformal)

    Theredonotseemtobemanyviablesolutionstothisproblem

    Note: fewmeanshardlyany ;afewmeansthreeorfour

    Much MuchresearchhasbeenconductedintoglobalwarmingMany (these are more formal than "a lot of")

    Conciseness

    Trytousethemoststraightforwardtermandreduceunnecessarywords.Herearesomecommon wordy phrases

    thatcanbereducedintomoreconciseforms.

    Wordy (or redundant) Concise

    in recent years recently

    with a high degree of certainty certain

    at this moment in time currently, now (not nowadays)

    in close proximity (to) close (to)

    advance planning planning (all planning is in advance)co-operate together co-operate (means together)

    few in number few

    crisis situation crisis (this is a situation)

    a great deal of much/many

    in order to to

    make adjustments adjust

    is reflective of reflects

    is capable of can

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    Alison Brown, SLC 10

    In text referencing (using sources)

    Youwillneedtosupportthepointsyoumakewithevidenceandexamplesfromotherresearch.Itisimportanttodo

    thisthoughtfullyandcarefullysoyoudonotplagiarise.

    Look at the student paraphrased versions of Hardens idea, with evaluative comments.

    Originalmaterial:

    Harden, J 1996, Enlightenment, empowerment and emancipation: the case for critical pedagogy in nurse education

    Student version 1:

    Nursingisbyfarthelargestoccupationgroupinhealthcare.Yet,nursescanbeseenasanoppressedgroup.Thisviewissupportedbythefactthatnurseslackcontrolovertheirownprofession.Theydonothaveautonomyor

    accountability.Thehistoryofthedominationandoppressionofwomenisthelinktoexplainingthedominationof

    nursing.

    Student version 2:

    Althoughnursesformthelargestoccupationalgroupinthehealthcareprofession,theycanbeseenasanoppressed

    group.Harden(1996)statesthatthedominationofnursesisinextricablylinkedtothehistoricaloppressionand

    dominationofwomeninsociety.Fornurses,sheclaimsthisoppressionisillustratedbytheextremelylimited

    professionalindependencetheyhaveasseenbytheirlackofaccountabilityandcontrolovertheirprofession.

    Student version 3:

    Despite nurses forming the largest group in the healthcare professions, Harden (1996) claims they can be categorisedas an oppressed group(p.33). She explains the domination of nurses as a reflection of the historical oppression anddomination of women in society. For Harden (1996), this subservient role of nurses is illustrated by their lack ofautonomy, accountability and control over their own profession(p.33).

    nurses can be viewed as an oppressed group, a view supported by the fact that nurses lack autonomy,accountability and control over their own profession. Yet nursing is by far the largest occupational group within thesphere of healthcare, so why is it so powerless? For me the history of the domination of nursing is inextricably linked

    to that of the domination and oppression of women.

    The student has copied most of the original. There is no indication of where the students voice ends and the citedwriters voice begins. There is no author or date (no reference).Therefore the text is plagiarised.

    It is still not clear which ideas come from the reference and which from the student. Although the source has beenacknowledged, many sections have been taken directly from the original, and should have been acknowledged asquotes. Moving a few words around or using a few synonyms does not make it your writing or your ideas.Therefore, this is also a plagiarized version.

    Here the student has made much better use of the original. Some words have been paraphrased. Words takendirectly from the original are clearly marked as quotes (note that they are only in italics in this example to showwhat has been quoted).Also, the source is clearly documented.

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    Alison Brown, SLC 11

    How to develop as a writer

    Read for structure and clarity.

    Improvingyour

    reading

    strategies

    and

    your

    judgement

    of

    writing

    quality

    will

    have

    an

    impact

    on

    your

    writing

    skills.

    Notehowotherwriters:

    presenttheirmainposition

    definekeyterms

    structureheadingsandsubheadings

    organiseparagraphs

    usevisualsupportmaterials(charts,tables,illustrations)

    linkideas (cohesivedevices)

    citeothersourcesasevidenceorsupportfordiscussionandanalysis

    Get started and write regularly

    Dont putoffwritingyouneedtoleaveplentyoftimeforthinkingandrevision.

    Trytowritesomethingeveryday:notes,personalreflections,mindmaps.

    Letyourideasflowfreelyatthestartandthenimposeastructureuponthem

    Write with awareness

    Beclear:writingisalinkbetweenyourownunderstandingandyourabilitytomakeothersunderstand

    whatyoumean.

    Useasimple,structuredapproachifyouarenotconfidenttotestoutnewgroundwithinthediscipline.

    Ifandwhenyoubreakwithtradition,makesurethatyoucanjustifythisdecision.

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    Alison Brown, SLC 12

    References

    Brown,H.D2000,Principlesofteachingandlearning,4thEd.AddisonWesleyLongman,NewYork

    Dyson,F.1979,DisturbingtheUniverse,Harper&Row,NewYork.

    Fowler,H.RandAaron,J.E.2001,Thelittlebrownhandbook,Longman,NewYork

    Gee,J.P1992,Thesocialmind:language,ideologyandsocialpractice,BerginandGarvey,NewYork

    Harden,J.1996,Enlightenment,empowermentandemancipation:thecaseforcriticalpedagogyinnurseeducation,

    in

    NurseEducatorToday,Vol.16,pp.3237

    Leinwand,A.andFang,K1993,Networkmanagement:apracticalperspective,AddisonWesley,Reading,MASS,p.102

    OLeary,M.andMeas.N.2001,Learningfortransformation:astudyoftherelationshipbetweenculture,values,experienceanddevelopmentpracticeinCambodiaKromAkphiwatPhum,Battambang,Cambodia