HUL 291: Electronic Governance

P. Vigneswara IlavarasanMS 624 | vignesh@hss.iitd.ac.inhttp://egroups.google.co.in/egov_iitd

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Agenda

• Potential benefits & Impact– Increased transparency & reduced corruption

– Improved service delivery

– Empowerment of rural communities

– Improving govt. finances 

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1. Increased transparency & reduced

corruption• Dissemination of  rules & regulations to wider audience

• Disclosure of public assets, budget & procurement information

• Civil servant’s decisions available to public

• Online monitoring of transactions

• Automation to control gatekeepers

• Eliminate intermediaries

• Example: CVC or GoI Schemes

• Teachers’ transfers in Karnataka

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2. Improved service delivery

• Less time to complete transactions

• Reduction of transaction cost

• Delivery to larger amount of population

• Improve efficiency of civil servants by automating

• Eliminate staff redundancy

• Example: Goa e‐filing 

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3. Empowerment of rural communities

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• New channel to communities to receive information & services

• Reducing brokerage power of intermediaries

• Inclusion of disadvantaged people (women)• Example: Akshaya Centers & Insurance

4. Improving govt. finances

• Reducing costs of transactions for govt. processes

• Increasing revenues by improving audit functions

• Providing better control of expenditure

• Example: Khajane in Karnataka– NIC

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References

• Bhatnagar, S. (2004). Egovernment, New Delhi: Sage, p.37‐60  

• Sharma Photstats

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• Thank you!

Clarifications

Questions

Comments

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Central Vigilance Commission <<

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GoI Schemes <<

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National Informatics Center <

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